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  1. Hotels
  2. Malaysia(9,519 Hotels)
  3. Sabah(842 Hotels)
  4. Kota Kinabalu(428 Hotels)
  5. The Klagan Regency

The Klagan Regency

Hotels
TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING The Klagan Regency
EXTERIOR_BUILDING The Klagan Regency
LOBBY The Klagan Regency
LOBBY The Klagan Regency
LOBBY The Klagan Regency
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Traveloka
8.6 Impressive

From 516 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!
Ellyda L.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 516 reviews

8.6
Impressive
Fantastic
195
Very Good
247
Satisfying
21
Average
53
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
M
Mohammad
2 Reviews
9.7
/ 10
9.7
19 May 2021
Staycation
Family
Great hospitality by the hotel. I requested for a simple décor for our 8th anniversary and they deliver! Best thing is I think they upgraded or simply locate us in a more spacious room which is perfect for our growing toddler because she loves running around and loves bathtub! The view from the was magnificent with minimal noise at night. Food was good too. The sahur was great because they served fruits and cereals!

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R
REKKA
14 Reviews
9.4
/ 10
9.4
27 Dec 2020
Holiday
Family

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M
Mariati
2 Reviews
9.7
/ 10
9.7
11 Aug 2020
Staycation
Family
Friends
I am loyal customer of klagan hotel... good service and clean.

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Nelly
This is a private profile
10
/ 10
10
20 Jun 2020
Staycation
Couple
Good place to stay front office a short vacation

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S
Sabahiyah
2 Reviews
10
/ 10
10
19 Mar 2020

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A
Abdul
1 Reviews
9.1
/ 10
9.1
16 Mar 2020
Business travel
room so big,clean and smell good. staff verry polite and delicious breakfast

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H
Hafika
1 Reviews
6.0
/ 10
6.0
29 Feb 2020
Business travel
the bed sheet smells. no parking provided, you have to park in the mall basement, cost you around rm15-20 overnight.

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W
Wan
12 Reviews
6.5
/ 10
6.5
24 Feb 2020
Family vacation
The room is OK. There are only 4 parking bay provided by the hotel, first-comes-first-serve basis. You can ask for the season pass for the 1Borneo mall parking (RM60 refundable deposit) and there was no direct access from parking to hotel. So you have to walk through the mall, it is a hassle because the mall only open from 10am to 10pm. For the breakfast, the food taste is moderate but the ambiance is nice. Very disappointed with the checking out experience, receptionist claim some amenities were missing whereas they actually does not provide enough in the first place.

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MZ
Md Zamri
2 Reviews
6.0
/ 10
6.0
13 Feb 2020
Romantic Vacation
after booking hotel gave me 2 single bed, on special requites I wrote for 1 bed king room, upon check in hotel still provide me with 2 single bed, reason being no king room available, when I refused to stay and ask my refund, then staff told me they can provide me king room, Klagan not respect local

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F
Fatimah
3 Reviews
9.7
/ 10
9.7
12 Jan 2020
Family vacation

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Location
The Klagan Regency is located in area / city 1Borneo.

The hotel is located only 7.4 km away from Jesselton Point (Ferry to Tunku Abdul Rahman Marine Park).

There are plenty of tourist attractions nearby, such as 1 Borneo Hypermall within 0.08 km, and UMS - Universiti Malaysia Sabah within 1.09 km.

About The Klagan Regency

Are you a shopaholic? Staying at The Klagan Regency will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at The Klagan Regency, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Klagan Regency is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Klagan Regency exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Klagan Regency is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Klagan Regency.

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Hotel Policy

a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.

b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.

c. Buffet Breakfast is changed to Set Breakfast until further notice.

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Facilities
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • Food and Drinks
    • A la carte breakfast
    • Bar
    • Breakfast
  • Things to Do
    • Fitness center
    • Indoor pool
    • Outdoor pool
  • General
    • AC
    • Ballroom
    • Non-smoking room
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Photocopier
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Disabled access friendly
    • Wheelchair accessible
  • Transportation
    • Valet parking
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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