Hotel Embassy

Staff werr very helpful and friendly! Rooms were supplied with fresh sheets and towels daily, but i wish floors were cleaned more often.

The location was great! The hotel was going through some remodeling at times it was a bit noisy other than that the room was clean.

Everything worked as expected.

Very handy place to stay if you want to check out all the cool places to eat, drink and shop!

good

Room was not the greatest, very dusty, mold on walls in shower, carpets looked dirty. It was ok for a one night stay for a low price. Great neighborhood, easy walk to many resturants, bakeries, pharmacy etc.

The hotel gave our room to someone else. We called in the morning to let them know we would not be arriving until 11 or 12 pm. We were told there would be no problem. We would have a room. There was no mention of needing to pay for the room beforehand. Here we are after a full day of traveling with luggage in a foreign country in a foreign city without a hotel room. Horrible service.

The room is good especially in a centrally located area. Of course one can complain about the condition of the building but for what it’s worth, it is good overall

We checked in around 9pm. The staff seemed very confused about what to do for check in. They gave us the key to the room but when we entered, there was already someone in that room! We went back to the front desk and they seemed annoyed we were telling them the very big issue. They got us a new room and then told us we have to leave our ID to get the remote to the AC. We could not sleep because we were concerned that they would do the same to us and someone would enter our room while we sleep. When we checked out the next morning, there was different staff and they seemed a lot more professional than the night staff. We will never book here again.

The internet was slow or very slow at times. I had to put off my work time and again because of that and the work suffered. For that, I expect a reasonable refund. I also expect that Expedia will ask the hotel to upgrade that service and/or give factual description of the internet for the future customers. Thanks!

The elevator was broken, water was dripping in the restroom. The ac was off and you had to leave an ID to get a control to turn it on. Internet access was super spotty and since my husband had to work from home we ended up leaving 2 hours later. They wouldn’t give us our money back. When I complained they quit responding.

The service was good and communicative

I would only recommend this place to whose budget is limited and no high requirement of cleanness.

I like the reasonable price.

I would stay here again. The area is quiet at night and I slept well. The mattress is quite firm but comfortable with good pillows. The temperature was fine as it was October. The wifi worked well in my room. The shower had good pressure and hot water. The area is lovely to walk around with lots of Michelin rated restaurants and close to the metro. I was able to leave my bags after I checked out while I went to the museum.

I like this property for the most part and I would stay here again. I would only hope that the next time there is better drainage in the toilet and shower.

Pro: convenient to public transportations Cons: noisy, staffs not friendly, can be more clean, a bit outsated

No tenía internet y tampoco lo solucionaron al momento

Everything is close

Great service and location