What do past guests say about Umbral, a Curio Collection by Hilton?

Umbral, a Curio Collection by Hilton is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Umbral, a Curio Collection by Hilton

Name: Umbral, a Curio Collection by Hilton
Address: Calle de Venustiano Carranza 69, Centro Historico, Cuauhtémoc, Mexico City, Mexico, 06000, Calle de Venustiano Carranza 69, Mexico City, 06000, Mexico
Rating: 9.2

Hotels

9,2

/10

Exceptional

319 reviews

What Guests Say About Their Stay

Zoe

10,0

/ 10

Great stay and super friendly staff. This is a very welcoming space for queer people. The breakfast was probably the highlight as there was a lot of options and fresh food. The fruit and juice was great and we tried almost all of the items on the menu. We got the handicap room and it was spacious. There was one time a bug from likely the drain but we captured it and the cleaners took care of it. There also was a lot of mosquitoes randomly but i’m not sure if that was just for our room. Other than that, the room was clean and comfortable. We will be back the next time we come!

Kenneth

10,0

/ 10

I loved every about this hotel except the restaurant was closed for private dinner - otherwise 10/10

Alexander

10,0

/ 10

Everything was great, but I will say that it can get quite noisy early on, and there is a ton of traffic out front in the late afternoon and evening. So be prepared if you’re planning on taking Ubers to and from the hotel.

In the Area

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Calle de Venustiano Carranza 69, Centro Historico, Cuauhtémoc, Mexico City, Mexico, 06000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Elevator

Umbral, a Curio Collection by Hilton is located in area / city Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Umbral, a Curio Collection by Hilton

Calle de Venustiano Carranza 69, Centro Historico, Cuauhtémoc, Mexico City, Mexico, 06000

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General

Near Zócalo

Location

A stay at Umbral, a Curio Collection by Hilton places you in the heart of Mexico City, within a 15-minute walk of Zócalo and Palacio de Bellas Artes. This luxury hotel is 0.6 mi (1 km) from Alameda Central and 1.6 mi (2.5 km) from Paseo de la Reforma.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Madero Street - 0.2 km / 0.1 mi
Zócalo - 0.5 km / 0.3 mi
Metropolitan Cathedral - 0.8 km / 0.5 mi
Torre Latinoamericana - 0.8 km / 0.5 mi
Templo Mayor Museum - 0.8 km / 0.5 mi
Palacio de Bellas Artes - 0.9 km / 0.5 mi
National Palace - 0.9 km / 0.5 mi
Alameda Central - 1 km / 0.6 mi
Teatro Metropólitan - 1.3 km / 0.8 mi
Mercado de Artesanías La Cuidadela - 1.5 km / 0.9 mi
Plaza Garibaldi - 1.5 km / 1 mi
Paseo de la Reforma - 2.1 km / 1.3 mi
Congress of the Union: Chamber of Deputies - 2.3 km / 1.4 mi
Monument to the Revolution - 2.3 km / 1.4 mi
Arena México - 2.5 km / 1.5 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 6.7 km / 4.1 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.8 km / 25.3 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.3 km / 36.9 mi

Facilities

Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include concierge services and a banquet hall.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 19600 square feet (1821 square meters) of space consisting of conference space and 3 meeting rooms.

Dining

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terraza Umbral Restaurant, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 59 individually decorated guestrooms, featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Umbral, a Curio Collection by Hilton

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Hotel Services

Laundry service
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Outdoor pool
Garden
Outdoor facilities

Public Facilities

Elevator
Smoke-free area
Safety deposit box

Food and Drinks

Breakfast
Snack bar

General

Rooftop terrace
Banquet

Accessibilty

Disabled access friendly
Accessible path of travel

Business Facilities

Business facilities
Conference rooms

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Umbral, a Curio Collection by Hilton

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton), Contactless check-out is available, LGBTQIA+ friendly, No rollaway/extra beds available, Contactless check-in is available

Fee for full breakfast: approximately USD 15 per person
Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
Pet deposit: USD 50.00 per day
Pet fee: USD 58 per pet, per stay
Service animals are exempt from fees
Early check-in fee: USD 60 (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Umbral, a Curio Collection by Hilton	59
Another facilities in Umbral, a Curio Collection by Hilton	Laundry service, Multilingual staff, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Umbral, a Curio Collection by Hilton

What are available facilities at Umbral, a Curio Collection by Hilton?

There are top facilites at Umbral, a Curio Collection by Hilton such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Umbral, a Curio Collection by Hilton?

The standard check-in time at Umbral, a Curio Collection by Hilton is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Umbral, a Curio Collection by Hilton provide breakfast?

Yes, Umbral, a Curio Collection by Hilton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Umbral, a Curio Collection by Hilton?

Umbral, a Curio Collection by Hilton is a 4.5-star hotel.

How many rooms are available at Umbral, a Curio Collection by Hilton?

Umbral, a Curio Collection by Hilton has 59 rooms in total.

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More Reviews from Other Guests in Umbral, a Curio Collection by Hilton

Overall Ratings & Reviews Umbral, a Curio Collection by Hilton

Other sources (319)

9,2

Exceptional

From 319 reviews

Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,4

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Traveler Reviews Umbral, a Curio Collection by Hilton

Number of reviews per page

Top reviews

Zoe

Leisure with Partner

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Kevin

Leisure with Partner

8,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is amazing, excellent location within colonial. Staff was courteous. The only thing is our room ac was not working and they provided us with an electric fan which is fine. Will definitely come back

Sanhita

Leisure Family

6,0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The Hotel rooms are nice, so is the ambience and it is very well located. We were disappointed with the responsiveness of their staff when water stopped in our room - the faucet was broken, which we complained about in the morning, late at night after we returned we discovered the water had been turned off, and they had not bothered informing us, and the bathroom was in ugly shape we could not even use it. After I complained they assigned us another complimentary room. We traveled locally for the next two days, when returning I called to check and they still had not taken care of it and told me over the phone they will assign us another room, they didn’t even bother letting us know proactively!! After we reached hotel late at night and tried to get the key to the new room we were informed that they took care of the water situation after I called. We didn’t have any other complaints but this experience was a shock and very disappointing service from a Curio collection hotel.

Kenneth

Leisure

10,0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

I loved every about this hotel except the restaurant was closed for private dinner - otherwise 10/10

Spencer

10,0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

All the staff was amazing

Alexander

Leisure with Partner

10,0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Ciara

Leisure with Partner

10,0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Only stayed for one night but we were made to feel so welcome; the facilities and room were amazing, especially the shower!! Rooftop bar and restaurant were great also. Would 100% stay again!

Johana

Leisure with Partner

10,0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.

Sabrina

Friends and Family Family

10,0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell’indipendenza. Personale estremamente gentile. Nella strada parallela c’è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi super vantaggiosi.

Stacey

Leisure with Friends

10,0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...

janet

8,0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The pool was more like a pond Small and cloudy Otherwise great hotel, lovely staff, very nice room

Omoyele

Leisure with Friends

10,0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The property was very unique as it is not the typical hotel set up, which I loved! The entrance was very dark, modern, and clean. As you step into the room, you are met with a dark foyer, but the room and bathroom were very bright and I appreciated the contrast. The hotel staff were amazing, kind, and very accommodating. I would highly recommend!

ESTEFANI

Leisure with Friends

10,0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Good

Karen Yvonne

10,0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Love the establishment

Valeria Bedin

Leisure Family

10,0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Love it !

Juan

Leisure with Partner

10,0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Manuel was very helpful with information around the city, he makes us feel comfortable around the city. Excellent customer service

Jo-Ann

Leisure Family

10,0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.

Jose

4,0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Leda

Leisure with Partner

10,0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.

Melissa

Leisure with Friends

10,0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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