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El Andalous Lounge & Spa Hotel

Hotels
7,0
/10
Pleasant
658 reviews

What Guests Say About Their Stay

Kenneth

10,0
/ 10
I had a wonderful Hammam & Spa. Rooms were clean & comfortable. Breakfast & restaurants were great. Close to Menara mall & not far from the Medina, so convenient. Hotel is a little dated, but it's clean, comfortable & has everything I wanted out of it.

Chris

10,0
/ 10
Hotel was clean, very nice. Definitely a “hotel” style stay if that’s what you’re looking for in Morocco. You’re not able to check in until 3 PM, thankfully, I was allowed to check in earlier it would’ve been a very long day. All in all I would stay again. Only a five minute Uber to the city square.

claude

10,0
/ 10
Great staff, breakfast. Close to mall, nice seating around the pool.Wifi inconsistent. Elevator got stuck on floor 0 multiple times. Many extended day tour groups start from here. Overall a good property. We extended our stay at end of tour.
In the Area
See Map
Av du President Kennedy, Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40020

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
El Andalous Lounge & Spa Hotel is located in area / city Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Andalous Lounge & Spa Hotel

Av du President Kennedy, Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40020
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Lobby El Andalous Lounge & Spa Hotel
Lobby 2 El Andalous Lounge & Spa Hotel

Discover More About El Andalous Lounge & Spa Hotel

General


In Marrakech (Gueliz)

Location


A stay at El Andalous Lounge & Spa Hotel places you in the heart of Marrakech, a short 4-minute walk from Avenue Mohamed VI and within 3 minutes by car from Jemaa el-Fnaa. This spa hotel is 1.4 mi (2.2 km) from Marrakech Plaza and 1.4 mi (2.2 km) from Koutoubia Mosque.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avenue Mohamed VI - 0.3 km / 0.2 mi
Menara Mall - 0.5 km / 0.3 mi
Casino de Marrakech - 0.8 km / 0.5 mi
Bab El Djedid - 0.9 km / 0.5 mi
Cyber Park - 0.9 km / 0.5 mi
Royal Tennis Harti - 0.9 km / 0.5 mi
Palais des Congrès - 0.9 km / 0.6 mi
Place of Youth - 0.9 km / 0.6 mi
Le Grand Casino de La Mamounia - 1.1 km / 0.7 mi
Harti Garden - 1.4 km / 0.9 mi
Menara Gardens - 1.5 km / 0.9 mi
Theatre Royal - 1.5 km / 1 mi
Koutoubia Mosque - 1.6 km / 1 mi
Artisanal Craft Center Marrakech - 1.6 km / 1 mi
Place du 16 November - 1.6 km / 1 mi

The preferred airport for El Andalous Lounge & Spa Hotel is Menara Airport (RAK) - 4.6 km / 2.9 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marrakech? This hotel has 7535 square feet (700 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Dining


Enjoy international cuisine at Granada, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Rooms


Make yourself at home in one of the 195 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature bidets and hair dryers.

All facilities in El Andalous Lounge & Spa Hotel

Bar, Cafe and Lounge El Andalous Lounge & Spa Hotel
Bar, Cafe and Lounge
Swimming Pool El Andalous Lounge & Spa Hotel
Swimming Pool
Entertainment Facility El Andalous Lounge & Spa Hotel
Entertainment Facility
Fitness Center El Andalous Lounge & Spa Hotel
Fitness Center
Functional Hall El Andalous Lounge & Spa Hotel
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Turkish bath
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Accessible path of travel

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in El Andalous Lounge & Spa Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Andalous Lounge & Spa Hotel
195
Number of floors in El Andalous Lounge & Spa Hotel
5
Another facilities in El Andalous Lounge & Spa Hotel
Shops, Outdoor pool, Turkish bath, Spa, Health club

Frequently asked question in El Andalous Lounge & Spa Hotel

What are available facilities at El Andalous Lounge & Spa Hotel?
There are top facilites at El Andalous Lounge & Spa Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at El Andalous Lounge & Spa Hotel?
The standard check-in time at El Andalous Lounge & Spa Hotel is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does El Andalous Lounge & Spa Hotel provide breakfast?
Yes, El Andalous Lounge & Spa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Andalous Lounge & Spa Hotel?
El Andalous Lounge & Spa Hotel is a 4.0-star hotel.
How many floors does El Andalous Lounge & Spa Hotel have?
El Andalous Lounge & Spa Hotel has 5 floors.
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More Reviews from Other Guests in El Andalous Lounge & Spa Hotel

Overall Ratings & Reviews El Andalous Lounge & Spa Hotel

Other sources (658)
7,0
Pleasant
From 658 reviews
Cleanliness

7,2

Room Comfort

7,0

Location

8,0

Service and Facilites

7,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Andalous Lounge & Spa Hotel

Number of reviews per page
20
40
Top reviews
Alexis
icon-
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very well located — close to the airport and within walking distance of Menara Garden and Memounia Hotel. The hotel is a bit outdated: the room door and toilet were not functioning properly. Breakfast offered plenty of options. The pool is really nice and enjoyable.
Kenneth
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a wonderful Hammam & Spa. Rooms were clean & comfortable. Breakfast & restaurants were great. Close to Menara mall & not far from the Medina, so convenient. Hotel is a little dated, but it's clean, comfortable & has everything I wanted out of it.
Chris
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was clean, very nice. Definitely a “hotel” style stay if that’s what you’re looking for in Morocco. You’re not able to check in until 3 PM, thankfully, I was allowed to check in earlier it would’ve been a very long day. All in all I would stay again. Only a five minute Uber to the city square.
Laurie
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly, helpful staff/ great breakfast- wonderful hotel
Sham
icon-Family
Family
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed at this hotel for 1night and thank god it was only 1 night. Room 538 AVOID AT ALL COSTS ROOM: Water from the bath was brown yes brown water, we couldn't have a shower, it was sewage water DISGUSTING. Room was dirty and it looked as if it had not been cleaned as there was hair on the floor and bedding, the bedding was not changed from previous guests, basin and toilet had marks, the door handle had faeces marks, Ants and mosquitos in room and on the beds and bathroom area. BALCONY AREA: Very small area with a very small table and two chairs. We didn't make use of the balcony because the pigeons had made a home and doing their droppings all over the chairs table floor. BREAKFAST: Arrived for breakfast at 8am to start our day, well there was nothing to eat for breakfast, apart from brown lettuce leafs and a few olives, I wouldn’t call this breakfast. There were birds flying around the breakfast room, which made it very unhygienic. POOL AREA: The pool area looked nice, but we never made use of it because the hotel have a dog onsite. I dont want to see a dog running around the pool area and this put us off. STAFF: Rude and obnoxious, We asked if they could change our room and we were told NO. Asked to speak to manager to address issues NO MANAGER. Very unfriendly staff all round. Man on front desk waving his arms, I do not recommend this hotel. There are better hotels out there, STAY AWAY from El Andalous you will be disappointed.
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Anwesha
icon-with Children
with Children
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was just ok but lack of amenities for a 4 star property.Some of the staff where good and very child friendly but the restaurant staff specially the live counter one would misbehave. Overall would not recommend or stay again
Gideon
icon-Leisure
Leisure
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The overall cleaning is ok, many members of the staff were courteous and willing to help, but some showed signs of stress, e.g. they wouldn't keep up with the guests coming and going for breakfast and the tables needed attention. Also, beverages would contain added sugar, except for the espresso.
Jyoti
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really outdated property; not very clean either. The rooms are tiny & very basic. We booked for 3 people & asked for a third towel & the staff was upset at that ! Took a long time to just get a towel. Breakfast spread was ok but no variety in fruits. Lift was broken half the times - so had to take the steps from 4th floor ( have knee injury, so that wasnt pleasant) - location is nice
Read More
James
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, traditional Moroccan feel to the hotel and rooms, good area, nice pool
Darcely
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel
Bouslham
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff very helpful
Rais
icon-Family
Family
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We went in December - the heating was not working. They gave us another room on 2nd night. Heating was better but still not enough to feel cosy and warm during our stay. Felt cold throughout our stay and husband got the flu. Bad: - Heating not working/sufficient for colder months - Can hear base sound from Night Club - No iron in the rooms Good: - Beds are comfortable - Breakfast staff is friendly - There is a hairdryer in the bathroom - Outdoor pool is heated to a reasonable temperature
Read More
Ines
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good option
Trey
icon-Leisure
Leisure
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I’ve traveled to 20+ countries, and this is honestly one of the worst hotel experiences I’ve had. The room was not clean when I checked in, which is unacceptable. There was no iron in the room, no hot water and when I asked, no solution was offered. The staff was unfriendly and unhelpful, which made the stay even more uncomfortable. The most shocking part: a friend came to visit me, and I was told guests are not allowed. Then one staff member asked me for $100 USD to allow my guest to come up to my room. That is completely inappropriate, unprofessional, and felt like an attempted scam. This experience left a very bad impression of the hotel. I would not recommend staying here, especially if you value cleanliness, basic amenities, transparency, and respectful service.
Read More
claude
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great staff, breakfast. Close to mall, nice seating around the pool.Wifi inconsistent. Elevator got stuck on floor 0 multiple times. Many extended day tour groups start from here. Overall a good property. We extended our stay at end of tour.
Martin Paul
icon-Business and Leisure with Partner
Business and Leisure with Partner
2,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The rooms are outdated, the bathrooms have a smell to it. Too many bad things to mention
Iqbal
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good all round services
Annie
6,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Tried booking direct with hotel but rate was nearly double! Beautiful lobby and pool area. Rooms are clean and comfortable. Restaurant food not great, breakfast could do with more fresh fruit options. Food should be replenished more regularly.
Doug
icon-
8,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The front desk was very accommodating when I needed some important documents printed. No one answered the room service phone but the front desk sent a runner to take my order in person.
Janet
icon-
2,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

bad rules in the swimming pool about towels, old design of the rooms. poor breakfast,
Number of reviews per page
20
40

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Exterior 4 El Andalous Lounge & Spa Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews El Andalous Lounge & Spa Hotel

Other sources (658)
7,0
Pleasant
From 658 reviews
Cleanliness

7,2

Room Comfort

7,0

Location

8,0

Service and Facilites

7,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Andalous Lounge & Spa Hotel

Number of reviews per page
20
40
Top reviews
Alexis
icon-
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very well located — close to the airport and within walking distance of Menara Garden and Memounia Hotel. The hotel is a bit outdated: the room door and toilet were not functioning properly. Breakfast offered plenty of options. The pool is really nice and enjoyable.
Kenneth
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a wonderful Hammam & Spa. Rooms were clean & comfortable. Breakfast & restaurants were great. Close to Menara mall & not far from the Medina, so convenient. Hotel is a little dated, but it's clean, comfortable & has everything I wanted out of it.
Chris
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was clean, very nice. Definitely a “hotel” style stay if that’s what you’re looking for in Morocco. You’re not able to check in until 3 PM, thankfully, I was allowed to check in earlier it would’ve been a very long day. All in all I would stay again. Only a five minute Uber to the city square.
Laurie
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly, helpful staff/ great breakfast- wonderful hotel
Sham
icon-Family
Family
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed at this hotel for 1night and thank god it was only 1 night. Room 538 AVOID AT ALL COSTS ROOM: Water from the bath was brown yes brown water, we couldn't have a shower, it was sewage water DISGUSTING. Room was dirty and it looked as if it had not been cleaned as there was hair on the floor and bedding, the bedding was not changed from previous guests, basin and toilet had marks, the door handle had faeces marks, Ants and mosquitos in room and on the beds and bathroom area. BALCONY AREA: Very small area with a very small table and two chairs. We didn't make use of the balcony because the pigeons had made a home and doing their droppings all over the chairs table floor. BREAKFAST: Arrived for breakfast at 8am to start our day, well there was nothing to eat for breakfast, apart from brown lettuce leafs and a few olives, I wouldn’t call this breakfast. There were birds flying around the breakfast room, which made it very unhygienic. POOL AREA: The pool area looked nice, but we never made use of it because the hotel have a dog onsite. I dont want to see a dog running around the pool area and this put us off. STAFF: Rude and obnoxious, We asked if they could change our room and we were told NO. Asked to speak to manager to address issues NO MANAGER. Very unfriendly staff all round. Man on front desk waving his arms, I do not recommend this hotel. There are better hotels out there, STAY AWAY from El Andalous you will be disappointed.
Read More
Anwesha
icon-with Children
with Children
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was just ok but lack of amenities for a 4 star property.Some of the staff where good and very child friendly but the restaurant staff specially the live counter one would misbehave. Overall would not recommend or stay again
Gideon
icon-Leisure
Leisure
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The overall cleaning is ok, many members of the staff were courteous and willing to help, but some showed signs of stress, e.g. they wouldn't keep up with the guests coming and going for breakfast and the tables needed attention. Also, beverages would contain added sugar, except for the espresso.
Jyoti
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really outdated property; not very clean either. The rooms are tiny & very basic. We booked for 3 people & asked for a third towel & the staff was upset at that ! Took a long time to just get a towel. Breakfast spread was ok but no variety in fruits. Lift was broken half the times - so had to take the steps from 4th floor ( have knee injury, so that wasnt pleasant) - location is nice
Read More
James
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, traditional Moroccan feel to the hotel and rooms, good area, nice pool
Darcely
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel
Bouslham
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff very helpful
Rais
icon-Family
Family
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We went in December - the heating was not working. They gave us another room on 2nd night. Heating was better but still not enough to feel cosy and warm during our stay. Felt cold throughout our stay and husband got the flu. Bad: - Heating not working/sufficient for colder months - Can hear base sound from Night Club - No iron in the rooms Good: - Beds are comfortable - Breakfast staff is friendly - There is a hairdryer in the bathroom - Outdoor pool is heated to a reasonable temperature
Read More
Ines
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good option
Trey
icon-Leisure
Leisure
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I’ve traveled to 20+ countries, and this is honestly one of the worst hotel experiences I’ve had. The room was not clean when I checked in, which is unacceptable. There was no iron in the room, no hot water and when I asked, no solution was offered. The staff was unfriendly and unhelpful, which made the stay even more uncomfortable. The most shocking part: a friend came to visit me, and I was told guests are not allowed. Then one staff member asked me for $100 USD to allow my guest to come up to my room. That is completely inappropriate, unprofessional, and felt like an attempted scam. This experience left a very bad impression of the hotel. I would not recommend staying here, especially if you value cleanliness, basic amenities, transparency, and respectful service.
Read More
claude
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great staff, breakfast. Close to mall, nice seating around the pool.Wifi inconsistent. Elevator got stuck on floor 0 multiple times. Many extended day tour groups start from here. Overall a good property. We extended our stay at end of tour.
Martin Paul
icon-Business and Leisure with Partner
Business and Leisure with Partner
2,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The rooms are outdated, the bathrooms have a smell to it. Too many bad things to mention
Iqbal
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good all round services
Annie
6,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Tried booking direct with hotel but rate was nearly double! Beautiful lobby and pool area. Rooms are clean and comfortable. Restaurant food not great, breakfast could do with more fresh fruit options. Food should be replenished more regularly.
Doug
icon-
8,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The front desk was very accommodating when I needed some important documents printed. No one answered the room service phone but the front desk sent a runner to take my order in person.
Janet
icon-
2,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

bad rules in the swimming pool about towels, old design of the rooms. poor breakfast,
Number of reviews per page
20
40