Riad Palais des Princesses

This place was full of charm and culture. Great location for exploring Old Town Marrakech.

Good but not 5 stars types

Such a nice place with incredible hosts. Perfect yo escape the intensity of the medina

The hotel was wonderful and relaxing after our two weeks in Morocco. We visited the spa for massages and facials which were great. The location was good from the main square and soils as well as other restaurants and sites. The breakfast had a lot of variety and good food. Sino, at the front desk, was extremely helpful and patient with our questions. He went above and beyond to make sure it was a great stay. I definitely recommend this hotel for your time in Marrakech.

Very nice place to stay! The staff is really friendly and helpful. The room was very clean and confortable.

The property made it easy to get to and from the markets, and they provide a service to help get your luggage to and from the airport !

Really well situated close to the souk and easy walking to all areas of interest within the city walls. Beautifully furnished and decorated property, and very helpful, welcoming staff.

The Riad is pretty. The rooms for sharing are small. The staff was excellent and helpful. The restaurant was not open on at least three of the four nights we were there and there is no bar. The spa treatments were great. The rooftop area was nice. You need to be able to do a lot of stairs.

Great property in the middle of the action of the medina. Staff were attentive and provided excellent recommendations for restaurants and sights ( Plus a custom map provided to guests). The rooftop terrace was an excellent spot to relax after a day of walking in the crowded streets!

It was right in the medina shopping area but was so beautifully quiet. The hotel smelled of roses, just lo ely.

Highly recommend staying here... staff were very friendly & helpful (nothing was too much trouble)... Central location. Would definitely stay again.

Riad Palais des Princesses is a lovely hotel. Highbend 4* by European standards. Very comfortable and beautifully decorated. Down an alley in the old town you need to hire a porter to take you from the taxi drop off to the hotel. The hotel consists of a number of old Riads joined together - lots of stairs and low door ways. Delightful but difficult if you cannot manage stairs well. Only 5 mins walk from the main square its very central. Really safe to walk around.

After booking my stay, I emailed the property about a concern i had about arriving at the Riad, I also phoned to make confirmation. Malek was very responsive and reassuring. Upon my arrival I was met with kindness and respect, all the staff were friendly and greeted me every time I saw them. Simon was very informative and super kind, he always made sure I was well and had everything I needed. At one pount in my trip I became unwell, and he got chef to bring me tea and offered me medicine very concerned. The Riad is elegant in Moroccan charms, with many original features, the room was comfortable and spacious (Dalia) and daily breakfasts was a varied selection of delights. All the staff were very accomodating, and kind. I loved my time at Princessess, and if I returned to Merrakech I would definitely re-book. Super hospitality. THANK YOU

Super friendly hospitality very unique we just love. Thank you Rachid, abdelMalak, and everyone. Food and restaurant were just superb

It was unsafe

Very unique property, like a fairytale setting. Lovely rooms and nice small pool that was a very welcome retreat from the heat of the day. Although the pool was small we were lucky in that it never got crowded, just us four and the odd otherperson or two popping in. Rooftop was great too, v very comfortable loungers and quiet. Fly free. Nice breakfast. Staff were excellent. Great location near to the main Jamaa el Fanaa square , 3 minute walk. Would definitely return.

Arrived in the evening Easy check in Within a short time of arrival the electrics started flickering and whilst in the shower all the lights went off…pitch black and unable to properly navigate around. Went to complain and the maintenance person came and you could see sparks flying from the fuse box, they said it was safe but the lights still kept flickering. Didn’t feel it was safe to plug anything in to charge. No apologies by the staff and no compliments for the inconvenience or acknowledgement of my concern The room itself was nice however the ac was poor and our room was situated on the roof - even with my experience of hot climates I was not prepared for the room temperature The fridge didn’t keep cold and no refill of the complimentary water on the second day The room and hotel was decorated lovely and the plunge pool was a welcome treat. The offer airport runs but found this was more expensive than getting a taxi outside. Located close to the main square and easy to navigate but needed Google maps to get us there the first night If you have mobility issues this will not be the place for you as it has a lot of narrow and uneven stairs with no proper hand rails Was disappointed by the service especially and didn’t get any of the perks of being a hotels.com vip

Absolutely incredible staff. The riad is also very beautifully maintained. I'd live to return one day.

The riad felt like a museum, very nice historic interiors in the room as well as in public areas. Breakfast was amazing with plenty of options, including vegetarian, and varied every day. The staff were welcoming and attentive, which made want to come back to this hotel again. Thank you!

Lovely staff, would go out of their way to help. They did threw a lovely birthday surprise for a friend traveling with us. One of the single rooms on the ground floor didn't have a window which felt a bit claustrophobic at night. Some of the rooms were a bit dusty. Breakfast was ok. The morroccan breads were nice as was the goats cheese and honey. Central Riad, had a welcome smell of orange blossom as we arrived was very welcoming.