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Sofitel Marrakech Palais Imperial & Spa

Hotels
Finding rooms for you...
8,4
/10
Very Good
822 reviews

What Guests Say About Their Stay

Prathima

10,0
/ 10
The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated.

Susan

10,0
/ 10
Better than the pictures by far. We were surprised how nice it was. Incredible buffet breakfast. Great concierge.

shamneet

10,0
/ 10
Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks. Nice big contemporary room with a view of the pools. Service was superb throughout our stay. We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
In the Area
See Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sofitel Marrakech Palais Imperial & Spa is located in area / city Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Lobby Sofitel Marrakech Palais Imperial & Spa
Lobby 2 Sofitel Marrakech Palais Imperial & Spa

Discover More About Sofitel Marrakech Palais Imperial & Spa

General
Near Artisanal Craft Center Marrakech

Location
Centrally located in Marrakech, Sofitel Marrakech Palais Imperial & Spa is within a 15-minute walk of Koutoubia Mosque and Menara Mall. This family-friendly hotel is 0.9 mi (1.4 km) from Jemaa el-Fnaa and 1.2 mi (1.9 km) from Dar el Bacha Palace.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Bab El Djedid - 0.2 km / 0.1 mi
Le Grand Casino de La Mamounia - 0.4 km / 0.2 mi
Cyber Park - 0.5 km / 0.3 mi
Casino de Marrakech - 0.6 km / 0.4 mi
Koutoubia Mosque - 0.9 km / 0.5 mi
Artisanal Craft Center Marrakech - 1 km / 0.6 mi
Avenue Mohamed VI - 1 km / 0.6 mi
Menara Mall - 1.2 km / 0.7 mi
Dar el Bacha Palace - 1.3 km / 0.8 mi
Jemaa el-Fnaa - 1.3 km / 0.8 mi
Bab Agnaou - 1.4 km / 0.9 mi
Les Bains de Marrakech - 1.4 km / 0.9 mi
Place du 16 November - 1.5 km / 0.9 mi
Place of Youth - 1.5 km / 0.9 mi
Royal Tennis Harti - 1.5 km / 0.9 mi

The preferred airport for Sofitel Marrakech Palais Imperial & Spa is Menara Airport (RAK) - 4.9 km / 3 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 2 hot tubs, and a nightclub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 10 km.

Business Facilities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Marrakech? This hotel has 549 square feet (51 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Grab a bite at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 157 guestrooms featuring minibars and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms have designer toiletries and hair dryers.

All facilities in Sofitel Marrakech Palais Imperial & Spa

Bar, Cafe and Lounge Sofitel Marrakech Palais Imperial & Spa
Bar, Cafe and Lounge
Swimming Pool Sofitel Marrakech Palais Imperial & Spa
Swimming Pool
Entertainment Facility Sofitel Marrakech Palais Imperial & Spa
Entertainment Facility
Functional Hall Sofitel Marrakech Palais Imperial & Spa
Functional Hall
Common Space Sofitel Marrakech Palais Imperial & Spa
Common Space

Things to Do

  • Outdoor pool
  • Indoor pool
  • Garden
  • Outdoor facilities
  • TV lounge
  • Fitness center
  • Barbecue
  • Turkish bath
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Food and Drinks

  • Poolside bar
  • Breakfast
  • Vegetarian meal
  • Nightclub
  • Snack bar

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Transportation

  • Bicycle rental
  • Limo or town car service
  • Area shuttle with surcharge
  • Valet parking

Business Facilities

  • Business facilities
  • Business facilities
  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Shops

Public Facilities

  • Elevator
  • Coffee/tea in lobby
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Sports and Recreations

  • Table tennis
  • Game room
  • Billiard

General

  • Banquet
  • Terrace

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sofitel Marrakech Palais Imperial & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property charges fees to access the spa services.
  • This property charges fees to access So Lounge on weekends and during special events.
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sofitel Marrakech Palais Imperial & Spa
157
Number of floors in Sofitel Marrakech Palais Imperial & Spa
5
Another facilities in Sofitel Marrakech Palais Imperial & Spa
Outdoor pool, Indoor pool, Garden, Outdoor facilities, TV lounge

Frequently asked question in Sofitel Marrakech Palais Imperial & Spa

What are available facilities at Sofitel Marrakech Palais Imperial & Spa?
There are top facilites at Sofitel Marrakech Palais Imperial & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Marrakech Palais Imperial & Spa?
The standard check-in time at Sofitel Marrakech Palais Imperial & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sofitel Marrakech Palais Imperial & Spa provide breakfast?
Yes, Sofitel Marrakech Palais Imperial & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sofitel Marrakech Palais Imperial & Spa?
Sofitel Marrakech Palais Imperial & Spa is a 5.0-star hotel.
How many floors does Sofitel Marrakech Palais Imperial & Spa have?
Sofitel Marrakech Palais Imperial & Spa has 5 floors.
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More Reviews from Other Guests in Sofitel Marrakech Palais Imperial & Spa

Overall Ratings & Reviews Sofitel Marrakech Palais Imperial & Spa

Other sources (822)
8,4
Very Good
From 822 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

9,2

Service and Facilites

8,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Marrakech Palais Imperial & Spa

Number of reviews per page
20
40
Top reviews
Dr Myrna
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location Nice pool and resting areas Spacious rooms Good breakfast Not up to the standard of other Sofitels I visited Service: Service was slow. We had to ask several times before getting anything We were promised an early check-in but they kept delaying it The staff is not well trained, lots of them didn't answer our questions about the facilities Room: Drain of shower was blocked The terrasse attending the room was decorated with dead and ugly plants There wasn't an automatic daily refill of water, coffee or small amenities without asking Coffee capsules were charged to the room for every refill SPA: Very dim and the smell wasn't appealing. The hairdresser charged double the price he gave me
Read More
Stefanie
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The outdoor patio is absolutely lovely (day or night) and highly recommend it. The location is very convenient with easy walking distance to many dining options off property and quick car/taxi access to most of the things a visitor would want to see. But...rooms are very dated as was the onsite restaurant. I found the front desk staff to be rude and not at all accommodating. Overall, definitely not a 5-star experience but a reasonable 3-star option as long as you manage your expectations. That's just not what we wanted or what we paid for averaging over $400 per night in the off-season.
Read More
Gabriel
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quit overpriced property, need a serious revamp and good TLC. A 5 stars in the low end with an ultra luxury and exclusive pricing ! Service is really great with an expectation to tip right left and center ! A bit annoying
Vasiliky
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel.
Rokhsana
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was fantastic. Long wait times for tea and coffees but food was exceptional Rooms were clean and spacious although dark and poorly lit
Prathima
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated.
Mohammad
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excelent
Mohammad
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

EXCELENT
Nina
icon-with Partner
with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Splendid breakfasts
Andrew
icon-with Partner
with Partner
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location in Hivernage district, safe for walking, restaurants and nightlife nearby. Beautiful classic Moroccan palace style, lush gardens, luxury hotel feel. Multiple outdoor pools but unfortunately only one pool available to us was heated - the main pool was very cold and virtually unuseable. Breakfast was good with plenty of options but don’t expect traditional English cooked breakfast. Lovely staff, all helpful and friendly. Our room was spacious, comfortable, good balcony with view over pool and gardens. Shower water a bit smelly. Fortunately we had the quiet side of the hotel so the late night noise from Nobu rooftop music did not bother us in our room. The Orangerie and So Lounge restaurants were superb with good entertainment. All in all a great stay and we would definitely go back.
Read More
Jay
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

-
Susan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Better than the pictures by far. We were surprised how nice it was. Incredible buffet breakfast. Great concierge.
Vilma
icon-with Friends
with Friends
2,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Waited 45 min at reception. Mean and awful team treated me poorly. More than one guest shouting to staff and manager. Horrendous experience
Nasrin
icon-with Partner
with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was perfect
Alison
icon-with Partner
with Partner
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely room with a beautiful view over the pool and the snow-toppped Atlas Mountains! The pool area is fantastic and the pool is so crisp and refreshing. Breakfast was absolutely gorgeous and had a special range of gluten-free mini cakes which was fab!
samir
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place
Debbie
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great
shamneet
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks. Nice big contemporary room with a view of the pools. Service was superb throughout our stay. We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
Read More
carlos
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was so friendly and helpful
MariaJose
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Terrible . Loud parties around exposé to trafic and busy and you can hear the Life outside of the hôtel . Bad experience in général hôtel is extremely big very big huge felt like a City that hotel impersonal détachéd Breakfast display and offerings are the best i have seen in the world ! Amazing worth it for a visit and the expérience . Outside sitting was fabulous .
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sofitel Marrakech Palais Imperial & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Sofitel Marrakech Palais Imperial & Spa

Other sources (822)
8,4
Very Good
From 822 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

9,2

Service and Facilites

8,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Marrakech Palais Imperial & Spa

Number of reviews per page
20
40
Top reviews
Dr Myrna
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location Nice pool and resting areas Spacious rooms Good breakfast Not up to the standard of other Sofitels I visited Service: Service was slow. We had to ask several times before getting anything We were promised an early check-in but they kept delaying it The staff is not well trained, lots of them didn't answer our questions about the facilities Room: Drain of shower was blocked The terrasse attending the room was decorated with dead and ugly plants There wasn't an automatic daily refill of water, coffee or small amenities without asking Coffee capsules were charged to the room for every refill SPA: Very dim and the smell wasn't appealing. The hairdresser charged double the price he gave me
Read More
Stefanie
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The outdoor patio is absolutely lovely (day or night) and highly recommend it. The location is very convenient with easy walking distance to many dining options off property and quick car/taxi access to most of the things a visitor would want to see. But...rooms are very dated as was the onsite restaurant. I found the front desk staff to be rude and not at all accommodating. Overall, definitely not a 5-star experience but a reasonable 3-star option as long as you manage your expectations. That's just not what we wanted or what we paid for averaging over $400 per night in the off-season.
Read More
Gabriel
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quit overpriced property, need a serious revamp and good TLC. A 5 stars in the low end with an ultra luxury and exclusive pricing ! Service is really great with an expectation to tip right left and center ! A bit annoying
Vasiliky
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel.
Rokhsana
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was fantastic. Long wait times for tea and coffees but food was exceptional Rooms were clean and spacious although dark and poorly lit
Prathima
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated.
Mohammad
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excelent
Mohammad
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

EXCELENT
Nina
icon-with Partner
with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Splendid breakfasts
Andrew
icon-with Partner
with Partner
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location in Hivernage district, safe for walking, restaurants and nightlife nearby. Beautiful classic Moroccan palace style, lush gardens, luxury hotel feel. Multiple outdoor pools but unfortunately only one pool available to us was heated - the main pool was very cold and virtually unuseable. Breakfast was good with plenty of options but don’t expect traditional English cooked breakfast. Lovely staff, all helpful and friendly. Our room was spacious, comfortable, good balcony with view over pool and gardens. Shower water a bit smelly. Fortunately we had the quiet side of the hotel so the late night noise from Nobu rooftop music did not bother us in our room. The Orangerie and So Lounge restaurants were superb with good entertainment. All in all a great stay and we would definitely go back.
Read More
Jay
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

-
Susan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Better than the pictures by far. We were surprised how nice it was. Incredible buffet breakfast. Great concierge.
Vilma
icon-with Friends
with Friends
2,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Waited 45 min at reception. Mean and awful team treated me poorly. More than one guest shouting to staff and manager. Horrendous experience
Nasrin
icon-with Partner
with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was perfect
Alison
icon-with Partner
with Partner
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely room with a beautiful view over the pool and the snow-toppped Atlas Mountains! The pool area is fantastic and the pool is so crisp and refreshing. Breakfast was absolutely gorgeous and had a special range of gluten-free mini cakes which was fab!
samir
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place
Debbie
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great
shamneet
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks. Nice big contemporary room with a view of the pools. Service was superb throughout our stay. We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
Read More
carlos
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was so friendly and helpful
MariaJose
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Terrible . Loud parties around exposé to trafic and busy and you can hear the Life outside of the hôtel . Bad experience in général hôtel is extremely big very big huge felt like a City that hotel impersonal détachéd Breakfast display and offerings are the best i have seen in the world ! Amazing worth it for a visit and the expérience . Outside sitting was fabulous .
Read More
Number of reviews per page
20
40