Melrose Hotel

First and foremost, I want to acknowledge the guy who helped us checked in, he was very nice. However, he gave us a basement room which I did not booked. I avoided the basement because I was concerned of the musty smell and the air quality. I’m also claustrophobic and the basement doesn’t have any service. I don’t like relying on using WiFi because of the nature of my work. The description of the hotel doesn’t really made it CLEAR that it’s a basement. They want to charge extra even on the first floor. I think for non Dutch speakers it should say in the description the you’re booking a BASEMENT room without window and a very tiny room for 3 people. Also, a typical hotel would provide some essentials such as conditioner, lotion and shampoo. This hotel only provided a body wash. Sorry to say for the amount they’re charging the customers per night, you better off booking somewhere else to get your money worth. Better description of the room you’re booking would have been nice for transparency.

Room was very clean, staff was excellent. Cons were the bathroom layout and “frosted glass” was very see through. Sink was in the room itself and water was able to travel all over the counter. Location was great with shops very close

The hotel was great and the staff was wonderful!

Clean room and nice service

Location

Nice and clean room. Very quiet (Sunday-Monday), slept like a baby.

I really enjoyed this hotel. The staff was sooo friendly. The room, a normal European size. The location was convenient with almost everything a 20 or less min walk from the property

Great hotel, great location, excellent and courteous staff.

Tudo foi muito bom o no Melrose. O atendente da portaria "My Friend" era um querido. Unico problema foi terem oferecido um táxi com valor pré-fixado, que cobrou a mais na hora final no aeroporto.

Room clean and nice, Staff courteos, nice stay.

Room lighting was poor, could hardly see. Shower situation was not great

So clean and extremely quiet area.

Melrose hotel was disgustingly flithfy. Nothing looked like it had been cleaned including the bathroom. When I got in bed it was all stained and had bits of food underneath the covers suggesting they didn’t change the beds. Everything was dusty and horible. Due to these conditions me and my friend that stayed there have come home and are very ill with bacterial infections. AVOID AT ALL COSTS

Fridge didn’t work everything else was good

The room was small but the bed and bedding was very comfortable. The location is excellent and as the rooms are in the back there was very little noise so easy to sleep. At first the room was very warm then I realized we should set it on air conditioning even though it was November. The room cooled to a comfortable temperature. Very good value.

We knew we where getting the basement room but the early starting housekeeping door being right next to ours wasnt great , Still a sound place to stay comfy beds great showers and clean , price was good for standard of room

Amazing staff and perfect location !!

Room very clean, staff friendly, room warm despite very cold weather

Excellent location and friendly staff. I love it. Definitely, highly recommended

Muhammad is very helpful. Elevator is not working for 3 days. So if you staying in 2nd floor good luck bringing your luggage up and down. Room is small but clean. Quite, and walkable in many places.