Eurostars Universal Lisboa

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9,2
/10
Exceptional
1.422 reviews

What Guests Say About Their Stay

Lambros

10,0
/ 10
Very nice property. Very close to bus and train station. Staff are very friendly and helpful. Breakfast is excellent.

Cornell

10,0
/ 10
This hotel was conveniently located near airport shopping dining and caniso I really enjoyed the steam room and sauna

Denise

10,0
/ 10
Eurostars Universal Lisboa Hotel (Parque das Nacoes) was one of the best hotel experiences in my travel history. What made it exceptionally special was the awesome staff! As I entered the doors I immediately received a warm-welcome, and this carried on through to the onsite restaurant (best salmon ever!), to the pool bar, right down to the smiley housekeeping staff. EVERYONE was top-notch and provided the best that hospitality can provide. To say that they understood the assignment is an understatement. I have to give a SPECIAL shout-outs to Daniel in the on-site restaurant and Andre at the Pool Bar. BIG hearts!! I was traveling solo, so my room was very quaint, clean and extremely comfortable with a nice view of the Tagus River. I highly recommend this hotel for those who prefer not to be in the center of the hustle and bustle of the city center. It's a great area for walking alongside the ocean, renting an electric cycle, shopping at the Vasco da Gama Mall, trying your luck at the Casino Lisboa and visiting the Oceanarium.
In the Area
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Avenida do D. Joao 11 (13), lote 1.12.01, Santa Maria Dos Olivais, Lisbon, Lisboa, Portugal, 1990-221

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor pool
Laundry service
Parking
Luggage storage
Elevator
Garden
Rooftop terrace
Eurostars Universal Lisboa is a hotel is located at Santa Maria dos Olivais. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Universal Lisboa

Avenida do D. Joao 11 (13), lote 1.12.01, Santa Maria Dos Olivais, Lisbon, Lisboa, Portugal, 1990-221
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Discover More About Eurostars Universal Lisboa

General
Near Lisbon Casino

Location
Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station, a 5-minute walk from Lisbon Casino and 6 minutes by foot from Vasco da Gama Shopping Centre. This luxury hotel is 0.4 mi (0.7 km) from Lisbon Oceanarium and 0.6 mi (1 km) from Parque das Nacoes Marina.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lisbon Casino - 0.4 km / 0.2 mi
Vasco da Gama Shopping Centre - 0.5 km / 0.3 mi
Lisbon Oceanarium - 0.8 km / 0.5 mi
MEO Arena - 0.9 km / 0.5 mi
Parque das Nacoes Marina - 0.9 km / 0.6 mi
Telecabine Lisboa - 1.1 km / 0.7 mi
Lisbon International Exhibition Fair - 1.3 km / 0.8 mi
Telecabine Lisbon Cable Car - 1.6 km / 1 mi
Vasco da Gama Tower - 1.8 km / 1.1 mi
Estacao do Oriente - 2.3 km / 1.4 mi
Bela Vista Park - 3.6 km / 2.2 mi
Vasco da Gama Bridge - 4.5 km / 2.8 mi
Avenida Almirante Reis - 5.2 km / 3.2 mi
National Tile Museum - 5.6 km / 3.5 mi
Jose Alvalade Stadium - 6.5 km / 4 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 3.5 km / 2.1 mi
Cascais (CAT) - 28.3 km / 17.6 mi

The preferred airport for Eurostars Universal Lisboa is Humberto Delgado Airport (LIS).

Facilities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and blackout drapes/curtains.

All facilities in Eurostars Universal Lisboa

Facility

  • Outdoor pool
  • Outdoor pool
Swimming Pool Eurostars Universal Lisboa
Swimming Pool
Fitness Center Eurostars Universal Lisboa
Fitness Center
Functional Hall Eurostars Universal Lisboa
Functional Hall
Common Space Eurostars Universal Lisboa
Common Space
Lobby Eurostars Universal Lisboa
Lobby

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Garden
  • Outdoor pool
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Smoking area
  • Rooftop terrace
  • Banquet
  • Parking

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eurostars Universal Lisboa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Universal Lisboa
189
Number of floors in Eurostars Universal Lisboa
15
Another facilities in Eurostars Universal Lisboa
Vegetarian meal, Breakfast, Snack bar, Outdoor pool, Outdoor facilities

Frequently asked question in Eurostars Universal Lisboa

What is normal check-in & check-out time at Eurostars Universal Lisboa?
The standard check-in time at Eurostars Universal Lisboa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Eurostars Universal Lisboa provide breakfast?
Yes, Eurostars Universal Lisboa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eurostars Universal Lisboa?
Eurostars Universal Lisboa is a 5.0-star hotel.
How many floors does Eurostars Universal Lisboa have?
Eurostars Universal Lisboa has 15 floors.
How many rooms are available at Eurostars Universal Lisboa?
Eurostars Universal Lisboa has 189 rooms in total.
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More Reviews from Other Guests in Eurostars Universal Lisboa

9,2
Exceptional
From 1.422 reviews
Cleanliness

9,6

Room Comfort

9,2

Service and Facilites

9,4

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Traveler Reviews Eurostars Universal Lisboa

Number of reviews per page
20
40
Top reviews
Lambros
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice property. Very close to bus and train station. Staff are very friendly and helpful. Breakfast is excellent.
yuk
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good meal
Cornell
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was conveniently located near airport shopping dining and caniso I really enjoyed the steam room and sauna
Jennifer
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We just didn’t appreciate having to book two rooms for 3 people. As a family we should be able to stay together. Also being charged at another Eurostars hotel 346.07 cdn (Montreal) when we were clearly staying in Lisbon. And not being refunded because we cancelled. Terrible.
Denise
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Eurostars Universal Lisboa Hotel (Parque das Nacoes) was one of the best hotel experiences in my travel history. What made it exceptionally special was the awesome staff! As I entered the doors I immediately received a warm-welcome, and this carried on through to the onsite restaurant (best salmon ever!), to the pool bar, right down to the smiley housekeeping staff. EVERYONE was top-notch and provided the best that hospitality can provide. To say that they understood the assignment is an understatement. I have to give a SPECIAL shout-outs to Daniel in the on-site restaurant and Andre at the Pool Bar. BIG hearts!! I was traveling solo, so my room was very quaint, clean and extremely comfortable with a nice view of the Tagus River. I highly recommend this hotel for those who prefer not to be in the center of the hustle and bustle of the city center. It's a great area for walking alongside the ocean, renting an electric cycle, shopping at the Vasco da Gama Mall, trying your luck at the Casino Lisboa and visiting the Oceanarium.
Read More
Ruairi
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

was expecting the rooms to be bigger. The service was very slow at the restaurant, & felt kinda overpriced for what it was. Would stay here again with a good rate but it didnt feel like a 5 star - hotel lobby/foyer/cafe area was really nice but the rooms were small.
Julian
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small gym and pool but awesome hotel with amazing staff
Marie-Claudia
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Le personnel était vraiment gentil, l'endroit très propre et la nourriture excellente.
Athena B
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I regret that I didn't get her name, but the young lady at registration was very friendly and extremely helpful. She gave me a list of places to go for dinner within walking distance. Also a complimentary drink voucher for the rooftop bar. The view was amazing from up there. The Breakfast was amazing in the dining area. Lots of local specialties. My room was clean and comfortable with a fabulous view. I will definitely stay with Eurostar again in the future, and highly recommend for travelers.
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Yvonne
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, nice rooftop pool-drinks a bit pricier-food was good
RAUL F
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel
Gordon
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The greeting was warm and professional. They allowed me to check in early. The room went beyond my expectations. The rooftop pool was simple, but who needs more when the views are spectacular? Every employee I dealt with went above and beyond, but the room was amazing, and that is where it begins and ends. 3 blocks from train station, metro, and mall, and surrounded by restaurants. Don't hesitate to book there if you get the chance.
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Bita
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a wonderful stay at Eurostars Universal Lisboa. The location is excellent—close to the waterfront, restaurants, shopping, public transportation, and many of Lisbon’s main attractions, making it a perfect base for exploring the city. The staff were outstanding throughout my stay. Everyone was professional, welcoming, and always willing to help with recommendations or any requests, making me feel genuinely valued as a guest. The hotel amenities were also fantastic. The rooms were modern, clean, and comfortable, and the facilities were well maintained. The rooftop pool and bar offered beautiful views, and the breakfast had a great selection of fresh, high-quality options. Overall, Eurostars Universal Lisboa exceeded my expectations. With its prime location, exceptional staff, and excellent amenities, I would highly recommend it to anyone visiting Lisbon and would happily stay here again.
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Carmelle
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room with a convenient location to all the places I wanted to go to. Pool is an infinity pool on the smaller end. Didn’t eat at the restaurant or order room service so can’t say much about that. Room was on the semi circle end which was nice. Front facing.
Brian
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A very modern hotel in the new district of Lisbon minutes from the airport. Spacious room with comfortable bed and great view of the Sea of Straw and former Expo site. Friendly staff. Very good breakfast and bar. Walking distance to big mall and casino. It is a 1/2 hour Metro ride downtown old town. Disappointed in restaurant choice near hotel.
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Iain
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Eurostars Universal Hotel has a 5 star rating and in my opinion, quite rightly so. The hotel is situated about 10 minutes walk from Lisbon Oriente Station and Vaso Da Gama Shopping Centre - one of Lisbon's major centres. The hotel staff were excellent from arrival through to departure - always courteous, polite and efficient.
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Carrie
icon-Business with Partner
Business with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

breakfast very basic, very slow drinks service Waited 25 mins for coffee and in the end collected it myslef !
John
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a luxury hotel. The room was very nice with a king bed. It had a small workout room which I believe was open 24 hours. The top floor had a wonderful outdoor bar, pool, and seating/table area. The view was amazing from there. The neighborhood was very nice. It was a modern neighborhood with lots of high rise buildings. It was very close to the water and to the Oriente station which had everything you needed.
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Albert
icon-
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved my stay!!! Very nice hotel, I lovely area of Lisbon... and close to metro, to take you everywhere else. Arrived early, and Jessica was so nice to get me an early check-in. Thank you so much. Room was very nice, comfortable bed and very clean. Breakfast buffet was superb!!! All of the staff was wonderful.... if I get back, will definitely try to book there again.
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Naomi
icon-with Friends
with Friends
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The rooftop pool was a highlight of this property. The staff are a delight and helped with every question or concern brought up.
Number of reviews per page
20
40

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