Hotel Milano

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9,0
/10
Exceptional
492 reviews

What Guests Say About Their Stay

jacqueline

10,0
/ 10
I think hotel is pretty new in the area because construction in the rooms was new. It was safe comfortable walking distance close to shopping, restaurants tourist sites etc. Lobby is simple but has its own charm. They are renovating to add the bar and restaurant on the first floor. They eliminated the rooftop. There is no gym or pool. Great lobby area on each floor. Family and child friendly. Staff were super friendly helpful and exceptionally knowledgeable about the area. When you get dropped off your car cant stand there for long. I booked a queen bed with city view. Should be sky view because you can only see the sky and top of other buildings but there is great natural light that comes through large windows. One big plus was the temperature control in the room and the ac worked very well. Bedding was super comfortable and clean. Bathroom super clean spacious and great perks like loofah, personal kit with nail file qtips etc. Water pressure was great and warm water was readily available. Entire bathroom has marble wall tiles and floor to give it a luxiours touch. Also had an iron and blow dryer but no microwave. Refrigerator was tall and bigger than in other hotels worked perfectly and has mini freezer. Lights are modern and make the room cozy and welcoming. Floor tiles are a beautiful modern design and windows have blackout curtains. Quiet ambiance. Highly recommend this hotel. It was a taste of comfort, relaxation and peacefulness.

Magdalena

10,0
/ 10
Perfect location- close to everything!! The staff was super friendly and helpful. However there’s still some construction and so no restaurant or access to rooftop.

Beverly M

10,0
/ 10
Clean room. Helpful/courteous staff. We were cold. Would have liked to have real blankets. Perfect location for exploring Old San Juan. Great restaurants nearby.
In the Area
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307 Calle Fortaleza, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel Milano is a hotel is located at Old San Juan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Milano

307 Calle Fortaleza, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
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Exterior Hotel Milano
Exterior 2 Hotel Milano

Discover More About Hotel Milano

General


Near Port of San Juan

Location


With a stay at Hotel Milano in San Juan (Old San Juan), you'll be a short 3-minute walk from Port of San Juan and within 5 minutes by car from Sheraton Casino. This hotel is 2.2 mi (3.6 km) from Condado Beach and 2.9 mi (4.7 km) from Puerto Rico Convention Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Calle Fortaleza - 0.1 km / 0.1 mi
Pier 1 - 0.3 km / 0.2 mi
Paseo de la Princesa - 0.3 km / 0.2 mi
Plaza de Colon - 0.3 km / 0.2 mi
Teatro Tapia - 0.3 km / 0.2 mi
Port of San Juan - 0.3 km / 0.2 mi
Plaza de Armas - 0.3 km / 0.2 mi
Casa del Libro - 0.3 km / 0.2 mi
Alcaldia - 0.4 km / 0.2 mi
San Juan Ferry Dock - 0.4 km / 0.2 mi
Pier 3 - 0.4 km / 0.2 mi
Castillo de San Cristobal - 0.4 km / 0.3 mi
San Juan National Historic Site - 0.5 km / 0.3 mi
Parque las Palomas - 0.5 km / 0.3 mi
La Fortaleza - 0.6 km / 0.3 mi

The nearest major airport is Luis Munoz Marin Intl. Airport (SJU) - 13.5 km / 8.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Rooms


Make yourself at home in one of the 31 air-conditioned rooms featuring espresso makers and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.

All facilities in Hotel Milano

Common Space Hotel Milano
Common Space
Exterior Hotel Milano
Exterior
Others Hotel Milano
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Disabled access friendly
  • Braille or raised signage

Public Facilities

  • Smoke-free area
  • Elevator

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Milano

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Hotel Milano
31
Another facilities in Hotel Milano
Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge, Disabled access friendly

Frequently asked question in Hotel Milano

What are available facilities at Hotel Milano?
There are top facilites at Hotel Milano such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Milano?
The standard check-in time at Hotel Milano is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Milano?
Hotel Milano is a 2.0-star hotel.
How many rooms are available at Hotel Milano?
Hotel Milano has 31 rooms in total.
What do past guests say about Hotel Milano?
Hotel Milano is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Milano

9,0
Exceptional
From 492 reviews
Cleanliness

9,6

Room Comfort

8,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Milano

Number of reviews per page
20
40
Top reviews
Madeline
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent location and great service
ricky
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Air-conditioning worked well
Angela
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ac was cold room was clean awesome location
Cora and Tom
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No windows in the room. No chairs, nothing on the walls. Very stark
ricky
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was supposed to have a city view but it was a view if the wall of the next building. But the staff were fantastic and the room was very nice.
shantel
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean & Atheistic Room/
connie
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient to old San Juan, polite staff, helpful, clean
jacqueline
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I think hotel is pretty new in the area because construction in the rooms was new. It was safe comfortable walking distance close to shopping, restaurants tourist sites etc. Lobby is simple but has its own charm. They are renovating to add the bar and restaurant on the first floor. They eliminated the rooftop. There is no gym or pool. Great lobby area on each floor. Family and child friendly. Staff were super friendly helpful and exceptionally knowledgeable about the area. When you get dropped off your car cant stand there for long. I booked a queen bed with city view. Should be sky view because you can only see the sky and top of other buildings but there is great natural light that comes through large windows. One big plus was the temperature control in the room and the ac worked very well. Bedding was super comfortable and clean. Bathroom super clean spacious and great perks like loofah, personal kit with nail file qtips etc. Water pressure was great and warm water was readily available. Entire bathroom has marble wall tiles and floor to give it a luxiours touch. Also had an iron and blow dryer but no microwave. Refrigerator was tall and bigger than in other hotels worked perfectly and has mini freezer. Lights are modern and make the room cozy and welcoming. Floor tiles are a beautiful modern design and windows have blackout curtains. Quiet ambiance. Highly recommend this hotel. It was a taste of comfort, relaxation and peacefulness.
Read More
Kathi
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good AC. Window faced the street so there was lots of noice until really late.
Rebeca
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, good air conditioning, great location, right on Calle Fortaleza, where all the action is at. You won’t need an Uber to go to the most famous places in PR.
james b
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Helpful staff. Good location. Plenty of places to eat nearby.
Kristelle Andrea
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff and great location
Susan
icon-Family
Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel in Old San Juan. Staff was nice and the hotel is close to shopping and dining along with the cruise ports. Updates and clean.
Patricia
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is hotel is super clean and in an excellent location! The room was spacious, great decor, and very, very clean. The only drawback is that it is full of elegant tile. While very pretty sound carries into the rooms. Also, if you want natural sunlight, you need to book a city view room. Warm water only in shower. I would definitely stay here again.
Read More
Bruce
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ok
Nynito D
icon-
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No hot water. Hotel was undergoing major construction. They did not notify me about the construction until a few days before arriving.
Jay
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Check in time was supposed to be 4PM but rooms weren't ready until 6:30 because they only had 1 housekeeper for the whole place! Room was large and clean, A/C worked great, but no lighting in bedroom just 2 small dim lamps. Coffee machine in lobby and room, but no cups available. No tissues. They told us to use toilet paper instead. Hotel is new and modern and clean. But management needs to attend to basic necessities.
Read More
Bryan
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great experience. Great people
Magdalena
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location- close to everything!! The staff was super friendly and helpful. However there’s still some construction and so no restaurant or access to rooftop.
Tatyana
icon-Family
Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ants all over
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Milano

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,0
Exceptional
From 492 reviews
Cleanliness

9,6

Room Comfort

8,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Milano

Number of reviews per page
20
40
Top reviews
Madeline
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent location and great service
ricky
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Air-conditioning worked well
Angela
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ac was cold room was clean awesome location
Cora and Tom
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No windows in the room. No chairs, nothing on the walls. Very stark
ricky
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was supposed to have a city view but it was a view if the wall of the next building. But the staff were fantastic and the room was very nice.
shantel
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean & Atheistic Room/
connie
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient to old San Juan, polite staff, helpful, clean
jacqueline
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I think hotel is pretty new in the area because construction in the rooms was new. It was safe comfortable walking distance close to shopping, restaurants tourist sites etc. Lobby is simple but has its own charm. They are renovating to add the bar and restaurant on the first floor. They eliminated the rooftop. There is no gym or pool. Great lobby area on each floor. Family and child friendly. Staff were super friendly helpful and exceptionally knowledgeable about the area. When you get dropped off your car cant stand there for long. I booked a queen bed with city view. Should be sky view because you can only see the sky and top of other buildings but there is great natural light that comes through large windows. One big plus was the temperature control in the room and the ac worked very well. Bedding was super comfortable and clean. Bathroom super clean spacious and great perks like loofah, personal kit with nail file qtips etc. Water pressure was great and warm water was readily available. Entire bathroom has marble wall tiles and floor to give it a luxiours touch. Also had an iron and blow dryer but no microwave. Refrigerator was tall and bigger than in other hotels worked perfectly and has mini freezer. Lights are modern and make the room cozy and welcoming. Floor tiles are a beautiful modern design and windows have blackout curtains. Quiet ambiance. Highly recommend this hotel. It was a taste of comfort, relaxation and peacefulness.
Read More
Kathi
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good AC. Window faced the street so there was lots of noice until really late.
Rebeca
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, good air conditioning, great location, right on Calle Fortaleza, where all the action is at. You won’t need an Uber to go to the most famous places in PR.
james b
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Helpful staff. Good location. Plenty of places to eat nearby.
Kristelle Andrea
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff and great location
Susan
icon-Family
Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel in Old San Juan. Staff was nice and the hotel is close to shopping and dining along with the cruise ports. Updates and clean.
Patricia
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is hotel is super clean and in an excellent location! The room was spacious, great decor, and very, very clean. The only drawback is that it is full of elegant tile. While very pretty sound carries into the rooms. Also, if you want natural sunlight, you need to book a city view room. Warm water only in shower. I would definitely stay here again.
Read More
Bruce
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ok
Nynito D
icon-
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No hot water. Hotel was undergoing major construction. They did not notify me about the construction until a few days before arriving.
Jay
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Check in time was supposed to be 4PM but rooms weren't ready until 6:30 because they only had 1 housekeeper for the whole place! Room was large and clean, A/C worked great, but no lighting in bedroom just 2 small dim lamps. Coffee machine in lobby and room, but no cups available. No tissues. They told us to use toilet paper instead. Hotel is new and modern and clean. But management needs to attend to basic necessities.
Read More
Bryan
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great experience. Great people
Magdalena
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location- close to everything!! The staff was super friendly and helpful. However there’s still some construction and so no restaurant or access to rooftop.
Tatyana
icon-Family
Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ants all over
Number of reviews per page
20
40