Pan Pacific Serviced Suites Beach Road

The hotel staff were very helpful. Room and bed were very comfortable with great views. Excellent location.

The rooms/suite were great size and clean. The hallways need more attention specially carpet cleaning. Hands down to the wonderful staff specially the managers Rafael and Diana! We felt so welcome and felt like home. The staff were all very respectful, helpful and very much accommodating. We would stay in this hotel again when we are in Singapore.

We stayed for five nights as a family of three, with two adults and our 12-year-old child. The hotel added a twin bed to the existing king-size bed, and the room was still spacious enough for all three of us. We had a very comfortable stay throughout our trip. The room was equipped with both a washing machine and a refrigerator, and the buffet breakfast was delicious. These amenities make this hotel an excellent choice for families planning a longer stay. The location is fantastic. Arab Street is only about a 3-minute walk away, and Bugis MRT Station and Bugis Street are both within a 10-minute walk, making it very convenient for sightseeing, dining, and shopping. Our room overlooked the Arab Street area, and we really enjoyed the view. I imagine that rooms on the opposite side would have a wonderful view of the Singapore Flyer. What impressed us the most was the exceptional hospitality of the staff. The staff made us feel truly welcome, and her warm service made our experience even more memorable. We would definitely stay here again on our next visit to Singapore and highly recommend this hotel to families looking for a comfortable and convenient place to stay.

We enjoyed our stay. The rooms were clean, and the staff were friendly and helpful. However, the breakfast area is quite small with limited seating. Food choices were limited, and breakfast was not available on Sunday. We stayed in an interconnecting room on level 10, but the outside door was not working due to a missing latch. As a result, we were unable to close it and fully enjoy the interconnecting room feature, and it felt more like just two adjacent rooms.

I prepaid the room 2 months ahead and when we checked in, at 3 pm, the room was not ready and had to wait hours before we got our keys. We prepaid a 2 room suite but was told that there no more suites available ar check in. I will never stay in this property again. The front desk staff especially the men were not very friendly at all. We asked if the hotel provides bottled water and one of the guys saiid no we dk not provide complimentary bottled water, saying it with a little sarcasm.

Excellent suite, bed very comfortable, good location and excellent customer service and support.

It was extremely nice experience from day one Rooms are spacious with high ceilings and modern. Staff very accommodating and there to assist Really well rounded hotel

Great place to stop

Great location, close to most all attractions and right next to a bus stop. They have bikes to rent (free) too. The only complaint is the bathrooms need to be cleaned or updated - there's a lot of mold in the grout.

Great location near to Suntec. Experienced problem with shower hot water system and dryer in the room which I have communicated with the hotel reception.

Clean room, everything provided and good food

Family friendly and friendly staff

The staff was very accommodating in our room change request. Service was very personal and prompt. They were also flexible in offering us replacement for breakfast as they did not provide the service on our day of stay.

Clean and well-equipped rooms.

A great apartment, clean ,comfy and a great position!

The kitchen was good with a big fridge and the best part is it has a washer and dryer

We have just returned from a 10-night stay at the Pan Pacific Serviced Apartments on Beach Road and can’t fault it in any respect. We were on the 15th floor overlooking the Arab Quarter with views of Arab Street, Haji Lane and the Sultan Mosque. Our flight arrived in Singapore early in the morning so when we got to the hotel it was way in advance of our check-in time. The young man who checked us in was very professional, explained everything to us and said if the room became available earlier he would let us know. Well before our check-in time, the individual that had previously checked us in, came to find us, told us our room was available early and said he had taken out suitcases to the room for us. All in all, a great start to our holiday. The apartment on the 14th floor was spacious, clean, comfortable and had everything we needed for our stay. A fridge/freezer, kettle, washing/drying machine, iron/ironing board, cutlery, crockery, etc. The bathroom was well appointed with quality towels and plenty of shower gel, shampoo, handwash, etc. The cleaning staff came in daily (except Sundays) and always left the room looking spotlessly cleaned. Every interaction we had with staff was always very friendly, helpful and always willing to give good advice. We found the location to be perfect for our needs, easy walking distance to plenty of good restaurants and close to a bus stop and two MRT stations.

The stay was amazing and I would definitely recommend it to anyone.

Staff is very professional (Mr. Eddie & Ms. Angela) business-friendly. The breakfast is outstanding (the best), we have stayed there twice & it has gotten better is time we have visited, sincerely Elisa & Fred

Location was very centrally located. The 24 hour convenient store right outside the hotel especially came in handy when at 4am I woke up hungry and thirsty since I was still jet lagged and nothing had opened yet. Loved the roof top pool and not that i used them but the kitchen amenities were amazing. Especially liked that it had a washer and dryer and i was able to do a load of laundry since i was already a few days into to traveling and could wash before packing up again to go home.