Grupotel Orient

Hotels
8,2
/10
Very Good
274 reviews

What Guests Say About Their Stay

Verified traveler
10,0
/ 10
Unique part of the hotel was friendly, helpful and very kind of staff they had. I would like to recommend to everyone to stay ın Grupotel Orient, where we felt safe, welcomed, enjoyed every minute of our stay. The night shows and kive musics were also good surprise. Thank you for management who thought about every details to make their guests to feel comfortable like at home and thank you to all workers of the hotel, who did not work to just earn a wage but put their good heart and lights on work and services.
Verified traveler
10,0
/ 10
Staff all very friendly Spotlessly clean the whole property and pool areas Food, for an all inclusive hotel was excellent
Verified traveler
10,0
/ 10
Very friendly and helpful staff! The hotel even prepared some dinner for us although we were late and the restaurant was already closed.
In the Area
See Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7600

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor tennis court
Indoor pool
Poolside bar
Bar
Hot tub
Billiard
Game room
Laundry service
Restaurant
Luggage storage
Elevator
Garden
Fitness center
Grupotel Orient is a hotel in a good neighborhood, which is located at Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grupotel Orient

Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7600
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Discover More About Grupotel Orient

Location


Grupotel Orient is a hotel in a good neighborhood, which is located at Palma de Mallorca.

About Grupotel Orient

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grupotel Orient exclusively for you.

Grupotel Orient is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grupotel Orient.

All facilities in Grupotel Orient

Others Grupotel Orient
Others

Things to Do

  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Spa
  • Garden
  • Library
  • Sauna
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms
  • Computer station

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Game room
  • Billiard

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

General

  • Banquet
  • Terrace

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Grupotel Orient

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This property is closed from October 31 2025 to March 27 2026 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Grupotel Orient
272
Number of floors in Grupotel Orient
7
Another facilities in Grupotel Orient
Hot tub, Outdoor pool, Indoor pool, Turkish bath, Spa

Frequently asked question in Grupotel Orient

What is normal check-in & check-out time at Grupotel Orient?
The standard check-in time at Grupotel Orient is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Grupotel Orient?
Grupotel Orient is a 4.0-star hotel.
How many floors does Grupotel Orient have?
Grupotel Orient has 7 floors.
How many rooms are available at Grupotel Orient?
Grupotel Orient has 272 rooms in total.
Does Grupotel Orient provide parking?
Yes, Grupotel Orient provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Grupotel Orient

8,2
Very Good
From 274 reviews
Cleanliness

8,6

Room Comfort

8,0

Location

8,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
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Traveler Reviews Grupotel Orient

Number of reviews per page
20
40
Top reviews
karam
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean , organized hotel and near to bus station and beach
Gina
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day.
Michael
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely place to stay BUT very noisy especially at night.
Liam
8,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.
Nele
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very friendly staff and perfect location!
Ramona
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Read More
Jessica
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Debra
8,0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Sylvia
icon-Leisure
Leisure
6,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Read More
Jairo
icon-Leisure
Leisure
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Everything excellent!!
Wayne Anthony
10,0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Excellent
Ria
icon-Leisure
Leisure
8,0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Wonderful hotel
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Verified traveler
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Good location to the beach. Only 10 min walk. Property is nice. Clean and fairly modern. Big percentage of German visitors. Staff are accommodating. Views from the rooms are not the best.
Wayne
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

A very good stay, room was very modern and clean, food was fantastic as was the service,
david
8,0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Hotel was very clean as were the rooms. Majority of staff helpful and polite. One draw back is that there is quite a steep hill up to the entrance. On the whole I would return.
Verified traveler
icon-Leisure
Leisure
10,0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Unique part of the hotel was friendly, helpful and very kind of staff they had. I would like to recommend to everyone to stay ın Grupotel Orient, where we felt safe, welcomed, enjoyed every minute of our stay. The night shows and kive musics were also good surprise. Thank you for management who thought about every details to make their guests to feel comfortable like at home and thank you to all workers of the hotel, who did not work to just earn a wage but put their good heart and lights on work and services.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Staff all very friendly Spotlessly clean the whole property and pool areas Food, for an all inclusive hotel was excellent
Verified traveler
8,0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Pleasant solo stay during the first week of October, but the weather was a bit hit and miss and not warm enough for pleasant swimming in my opinion. The hotel is really good value for money with the inclusive buffet meals and unlimited use of the outdoor pool and the spa/wellness centre which includes a wet and dry sauna and indoor pool. If you're a light sleeper I'd advise requesting a room on the rear side of the building. The front side can be subject to noise from entertainment out the front. I requested to move and was given a quieter room without issue.
Read More
Verified traveler
10,0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Very friendly and helpful staff! The hotel even prepared some dinner for us although we were late and the restaurant was already closed.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Grupotel Orient

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 274 reviews
Cleanliness

8,6

Room Comfort

8,0

Location

8,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grupotel Orient

Number of reviews per page
20
40
Top reviews
karam
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean , organized hotel and near to bus station and beach
Gina
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day.
Michael
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely place to stay BUT very noisy especially at night.
Liam
8,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.
Nele
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very friendly staff and perfect location!
Ramona
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Read More
Jessica
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Debra
8,0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Sylvia
icon-Leisure
Leisure
6,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Read More
Jairo
icon-Leisure
Leisure
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Everything excellent!!
Wayne Anthony
10,0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Excellent
Ria
icon-Leisure
Leisure
8,0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Wonderful hotel
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Verified traveler
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Good location to the beach. Only 10 min walk. Property is nice. Clean and fairly modern. Big percentage of German visitors. Staff are accommodating. Views from the rooms are not the best.
Wayne
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

A very good stay, room was very modern and clean, food was fantastic as was the service,
david
8,0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Hotel was very clean as were the rooms. Majority of staff helpful and polite. One draw back is that there is quite a steep hill up to the entrance. On the whole I would return.
Verified traveler
icon-Leisure
Leisure
10,0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Unique part of the hotel was friendly, helpful and very kind of staff they had. I would like to recommend to everyone to stay ın Grupotel Orient, where we felt safe, welcomed, enjoyed every minute of our stay. The night shows and kive musics were also good surprise. Thank you for management who thought about every details to make their guests to feel comfortable like at home and thank you to all workers of the hotel, who did not work to just earn a wage but put their good heart and lights on work and services.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Staff all very friendly Spotlessly clean the whole property and pool areas Food, for an all inclusive hotel was excellent
Verified traveler
8,0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Pleasant solo stay during the first week of October, but the weather was a bit hit and miss and not warm enough for pleasant swimming in my opinion. The hotel is really good value for money with the inclusive buffet meals and unlimited use of the outdoor pool and the spa/wellness centre which includes a wet and dry sauna and indoor pool. If you're a light sleeper I'd advise requesting a room on the rear side of the building. The front side can be subject to noise from entertainment out the front. I requested to move and was given a quieter room without issue.
Read More
Verified traveler
10,0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Very friendly and helpful staff! The hotel even prepared some dinner for us although we were late and the restaurant was already closed.
Number of reviews per page
20
40