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Hard Rock Hotel Tenerife

Resorts
Finding rooms for you...
8,8
/10
Very Good
1.001 reviews

What Guests Say About Their Stay

Corneliu

10,0
/ 10
I recently stayed at the Hard Rock Café Hotel in Tenerife, and it was an outstanding experience. From the moment we arrived, John at the front desk was incredibly kind, explaining everything clearly—where the restaurants were, and all the facilities we could use. He was so cheerful, and we immediately felt warmly welcomed. The hotel itself was excellent—great condition, spotless rooms, and an overall pristine atmosphere. I also want to give special thanks to some truly remarkable people at Eden Pool: Karen and Ivan at the bar, and Daniela outside the bar. They served us drinks with such professionalism, always with a smile and exceptional service. Everything was beautiful, everything was extraordinary. The entire area was so clean, with a fantastic pool and great music from a DJ. The vibe at the hotel was so vibrant and perfect for relaxation, especially in the evening when the atmosphere became magical. I highly recommend this hotel to anyone looking for a fantastic stay.

Lauren

10,0
/ 10
Fantastic hotel in a great location with excellent facilities and entertainment. The hotel is very well maintained and our room was gorgeous and kept spotless throughout our stay. We stayed in a Rock Royalty room with the added perk of 15th-floor lounge access which was well worth it. We also had a separate VIP check in on the 13th floor. The staff were fantastic and breakfast in the RR lounge was excellent, with plenty of choice and eggs your way cooked to order. I had Eggs Benedict most mornings which I really enjoyed. We stayed All Inclusive and were impressed by the quality and variety of both the food and drinks. There were plenty of options and the standard was consistently high. We spent most of our time at the adults-only Eden Pool, which had a great atmosphere. The DJs played excellent music throughout the day without it being too overbearing or intrusive. The spa was one of the best I’ve visited. The thermal circuit was fantastic and even included a snow room. I also had a facial which was incredibly relaxing. My partner used the gym and found it had everything he needed. Our only disappointment was that the Friday White Party was cancelled due to the weather, but given how great the entertainment was throughout our stay, we’re sure it would’ve been another highlight of the holiday. Overall, a fantastic holiday and we wouldn’t hesitate to return! 😁

Agron

10,0
/ 10
Everyone was so kind and helpful, always waiting you with a smile and a good mood. In the hotel everything was perfect and very clean with nice night events!!
In the Area
See Map
Avenida Adeje, 300, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hard Rock Hotel Tenerife is a good choice when you are visiting Adeje. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Hard Rock Hotel Tenerife

Avenida Adeje, 300, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670
Discover More Places
Lobby Hard Rock Hotel Tenerife
Lobby 2 Hard Rock Hotel Tenerife

Discover More About Hard Rock Hotel Tenerife

Location
Staying at Hard Rock Hotel Tenerife is a good choice when you are visiting Adeje.

About Hard Rock Hotel Tenerife

From business event to corporate gathering, Hard Rock Hotel Tenerife provides complete services and facilities that you and your colleagues need.

Not all resort allow guests with pets, but Hard Rock Hotel Tenerife welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Hard Rock Hotel Tenerife is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Tenerife, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hard Rock Hotel Tenerife is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Hard Rock Hotel Tenerife.

All facilities in Hard Rock Hotel Tenerife

Bar, Cafe and Lounge Hard Rock Hotel Tenerife
Bar, Cafe and Lounge
Swimming Pool Hard Rock Hotel Tenerife
Swimming Pool
Entertainment Facility Hard Rock Hotel Tenerife
Entertainment Facility
Fitness Center Hard Rock Hotel Tenerife
Fitness Center
Functional Hall Hard Rock Hotel Tenerife
Functional Hall

Things to Do

  • Outdoor pool
  • Entertainment for adults
  • Turkish bath
  • Beach umbrella
  • Spa
  • Garden
  • Shops
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Basketball
  • Table tennis
  • Game room
  • Mini golf
  • Billiard

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games
  • Children pool

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Transportation

  • Limited parking
  • Secure parking

Nearby Facilities

  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Accessibilty

  • Accessible parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hard Rock Hotel Tenerife

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a designated adults-only pool.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Tenerife
624
Number of floors in Hard Rock Hotel Tenerife
16
Another facilities in Hard Rock Hotel Tenerife
Outdoor pool, Entertainment for adults, Turkish bath, Beach umbrella, Spa

Frequently asked question in Hard Rock Hotel Tenerife

What are available facilities at Hard Rock Hotel Tenerife?
There are top facilites at Hard Rock Hotel Tenerife such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Tenerife?
The standard check-in time at Hard Rock Hotel Tenerife is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Tenerife provide breakfast?
Yes, Hard Rock Hotel Tenerife provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hard Rock Hotel Tenerife?
Hard Rock Hotel Tenerife is a 5.0-star hotel.
How many floors does Hard Rock Hotel Tenerife have?
Hard Rock Hotel Tenerife has 16 floors.
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More Reviews from Other Guests in Hard Rock Hotel Tenerife

Overall Ratings & Reviews Hard Rock Hotel Tenerife

Other sources (1.001)
8,8
Very Good
From 1.001 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Tenerife

Number of reviews per page
20
40
Top reviews
Scott
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, lovely food, couldn’t do enough for you.
Albertina
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a very nice all inclusive resort, if you are a family with kids to entertain will be a very good choice. Otherwise it is isolated, there is not much to do around but if you have a car you can enjoy the beauty of the island.
Corneliu
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I recently stayed at the Hard Rock Café Hotel in Tenerife, and it was an outstanding experience. From the moment we arrived, John at the front desk was incredibly kind, explaining everything clearly—where the restaurants were, and all the facilities we could use. He was so cheerful, and we immediately felt warmly welcomed. The hotel itself was excellent—great condition, spotless rooms, and an overall pristine atmosphere. I also want to give special thanks to some truly remarkable people at Eden Pool: Karen and Ivan at the bar, and Daniela outside the bar. They served us drinks with such professionalism, always with a smile and exceptional service. Everything was beautiful, everything was extraordinary. The entire area was so clean, with a fantastic pool and great music from a DJ. The vibe at the hotel was so vibrant and perfect for relaxation, especially in the evening when the atmosphere became magical. I highly recommend this hotel to anyone looking for a fantastic stay.
Read More
Lauren
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic hotel in a great location with excellent facilities and entertainment. The hotel is very well maintained and our room was gorgeous and kept spotless throughout our stay. We stayed in a Rock Royalty room with the added perk of 15th-floor lounge access which was well worth it. We also had a separate VIP check in on the 13th floor. The staff were fantastic and breakfast in the RR lounge was excellent, with plenty of choice and eggs your way cooked to order. I had Eggs Benedict most mornings which I really enjoyed. We stayed All Inclusive and were impressed by the quality and variety of both the food and drinks. There were plenty of options and the standard was consistently high. We spent most of our time at the adults-only Eden Pool, which had a great atmosphere. The DJs played excellent music throughout the day without it being too overbearing or intrusive. The spa was one of the best I’ve visited. The thermal circuit was fantastic and even included a snow room. I also had a facial which was incredibly relaxing. My partner used the gym and found it had everything he needed. Our only disappointment was that the Friday White Party was cancelled due to the weather, but given how great the entertainment was throughout our stay, we’re sure it would’ve been another highlight of the holiday. Overall, a fantastic holiday and we wouldn’t hesitate to return! 😁
Read More
Louise Helen
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spotlessly clean on arrival and cleaned every day. Stylish hotel with multiple pool areas to choose from and lovely rooftop bar. It has it’s own little beach area. We were not all-inclusive as we wanted to eat out. There are several lovely restaurants nearby. Minor complaints were - extortionate cost for hotel drinks. Tried a few different cocktails and they were all awful - overly sweet and not worth the money. Building site across the road from our room was really noisy - drilling from first thing to around 7pm mon-fri. A couple of days it was so loud it woke us up and we couldn’t sit on the balcony or use the nearest pool. We were able to go to the furthest away pool instead. There are no drinking water taps for refillable bottles. We bought water at the handy supermarket across the road. Staff were mostly extremely helpful and friendly, apart from breakfast room staff who were brusque to the point of rude and a bit scary. On saying all of this - with the right deal, we would recommend and go back.
Read More
Arturo
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Fation
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was in okay condition but the cleaning was poor, the music was extremely loud and it continued until 11pm every night, when that finished there was music from some bar outside by the beach that was unbearable. If you are half board the most ridiculous thing is that they dont even give you tap water for dinner. Hotel was almost empty the last day and they told us they needed our room so we could not do late check out. First time in Tenerife for us, we saw a lot of the island it is beautiful, rent a car to travel strongly recommend it, lots to see outside the hotel. Regarding the hospitality in this hotel, it is very poor, it feels like you are there to be exploited and its so obvious it makes one feel very uncomfortable.
Read More
Agron
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone was so kind and helpful, always waiting you with a smile and a good mood. In the hotel everything was perfect and very clean with nice night events!!
Folasade
icon-with Friends
with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel & service
James Ian
icon-with Partner
with Partner
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When I booked the hotel with Expedia, I booked it on an all inclusive deal. When I arrived at the hotel, I was told I only had bed and breakfast. I tried to contact Expedia to rectify the situation but after many phone calls to their automated service, and using the chatbot service, I was told it didn’t recognise my booking number. To say I was annoyed is an understatement. I then asked how much it would cost me to upgrade to all inclusive, as this is what I wanted in the first place. So I paid it and hoped I would be reimbursed by Expedia once I returned to the UK. After several times of trying to contact Expedia, I have now given up. So when you’re booking guys, be careful you are not stung the same way that I was. Also, when you think you are getting all inclusive, You actually are not. Many of the nicer cocktails, and nicer foods, for example a nice steak Are not included, and you will have to pay 80% of the price on the menu. It only gets you 20% off these special items. So save your money and eat out.
Read More
Dipsy
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Un hotel hermoso!
Jeanette
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Just great all round. Had a great time
Scott
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hotel. Staff are amazing. Plenty of choice in the buffet. Particularly enjoyed The Beach Club restaurant. Pools are heated and there’s always loads of sunbeds available. Pool towels are also provided. Enjoyed the evening entertainment and bar staff always walking around ready to fetch you drinks.
Jodi
icon-with Friends
with Friends
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities.
justin Thompson
icon-with Partner
with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Best room in the hotel!
Maxwell Charles
icon-with Partner
with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Highlights: Great music, facilities, rooms, Pilates / Yoga classes and breakfast! Lowlights: All inclusive was more of a semi all inclusive, anything more than what your mum can cook at home you have to pay a premium for. Rooftop on the 16th isn't all inclusive at all, and if you like drinking past 12pm anywhere in the hotel you best get your wallet out because you should be in bed! Don't go to the beach club for lunch, waited 45 minutes for 2 chicken wings. Female waitresses at the Adults only pool need to learn how to smile. Proper mood hoovers. Pool party on Friday was cancelled, but advertised all week in reception... don't do it that time of year apparently but maybe the waitresses couldn't be arsed. Played some beer pong instead and they then got a paddy on for ordering and drinking too much beer... The hotel needs to hire some entertainment staff for around the pool during the day. Animation team or something to light the place up a bit. Had a great time none the less, but thought it would be better.
Read More
Steven
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s a fairly expensive hotel so you expect a certain level of food, entertainment and fun at this type of hotel but it lacked a lot. It’s an average hotel and only worth half the price. I wouldn’t come again. From cockroaches in room to smell of food throughout the hotel rooms and lack of good fun for the kids.
Piper Elizabeth
icon-with Friends
with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was great and the pools were amazing. We got there early in the morning and they let us enjoy the pool until check in and our room was even ready early. The staff was wonderful!
David
icon-Family
Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the Rock Royalty breakfast. Staff knew my order as I entered the door.
Shahin
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Here’s a structured review based on your feedback: --- **Hotel Review** **Overall Experience:** I recently stayed at this hotel during the Easter holiday, and my experience was not as expected. **Breakfast:** - Breakfast was okay, but the dining area was very busy. **Check-In Experience:** - The reception and security staff were not very helpful upon arrival. Had to carry all our luggages ourself. Food and Drink Prices: - Prices for food and drinks were excessively high for the quality offered. Pool Area: - The pool was consistently busy, and they often ran out of towels. Noise Levels: - There was loud live Hard Rock music every night until midnight, making it difficult for my kids to sleep. Theme Awareness: - I was not aware that the hotel had a strong focus on Hard Rock music, which was not suitable for our family. Kids Club: My kids only spend few hours out of 10 days stay? Conclusion: Overall, I won’t be returning to this hotel.
Read More
Number of reviews per page
20
40

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Overall Ratings & Reviews Hard Rock Hotel Tenerife

Other sources (1.001)
8,8
Very Good
From 1.001 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Tenerife

Number of reviews per page
20
40
Top reviews
Scott
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, lovely food, couldn’t do enough for you.
Albertina
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a very nice all inclusive resort, if you are a family with kids to entertain will be a very good choice. Otherwise it is isolated, there is not much to do around but if you have a car you can enjoy the beauty of the island.
Corneliu
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I recently stayed at the Hard Rock Café Hotel in Tenerife, and it was an outstanding experience. From the moment we arrived, John at the front desk was incredibly kind, explaining everything clearly—where the restaurants were, and all the facilities we could use. He was so cheerful, and we immediately felt warmly welcomed. The hotel itself was excellent—great condition, spotless rooms, and an overall pristine atmosphere. I also want to give special thanks to some truly remarkable people at Eden Pool: Karen and Ivan at the bar, and Daniela outside the bar. They served us drinks with such professionalism, always with a smile and exceptional service. Everything was beautiful, everything was extraordinary. The entire area was so clean, with a fantastic pool and great music from a DJ. The vibe at the hotel was so vibrant and perfect for relaxation, especially in the evening when the atmosphere became magical. I highly recommend this hotel to anyone looking for a fantastic stay.
Read More
Lauren
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic hotel in a great location with excellent facilities and entertainment. The hotel is very well maintained and our room was gorgeous and kept spotless throughout our stay. We stayed in a Rock Royalty room with the added perk of 15th-floor lounge access which was well worth it. We also had a separate VIP check in on the 13th floor. The staff were fantastic and breakfast in the RR lounge was excellent, with plenty of choice and eggs your way cooked to order. I had Eggs Benedict most mornings which I really enjoyed. We stayed All Inclusive and were impressed by the quality and variety of both the food and drinks. There were plenty of options and the standard was consistently high. We spent most of our time at the adults-only Eden Pool, which had a great atmosphere. The DJs played excellent music throughout the day without it being too overbearing or intrusive. The spa was one of the best I’ve visited. The thermal circuit was fantastic and even included a snow room. I also had a facial which was incredibly relaxing. My partner used the gym and found it had everything he needed. Our only disappointment was that the Friday White Party was cancelled due to the weather, but given how great the entertainment was throughout our stay, we’re sure it would’ve been another highlight of the holiday. Overall, a fantastic holiday and we wouldn’t hesitate to return! 😁
Read More
Louise Helen
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spotlessly clean on arrival and cleaned every day. Stylish hotel with multiple pool areas to choose from and lovely rooftop bar. It has it’s own little beach area. We were not all-inclusive as we wanted to eat out. There are several lovely restaurants nearby. Minor complaints were - extortionate cost for hotel drinks. Tried a few different cocktails and they were all awful - overly sweet and not worth the money. Building site across the road from our room was really noisy - drilling from first thing to around 7pm mon-fri. A couple of days it was so loud it woke us up and we couldn’t sit on the balcony or use the nearest pool. We were able to go to the furthest away pool instead. There are no drinking water taps for refillable bottles. We bought water at the handy supermarket across the road. Staff were mostly extremely helpful and friendly, apart from breakfast room staff who were brusque to the point of rude and a bit scary. On saying all of this - with the right deal, we would recommend and go back.
Read More
Arturo
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Fation
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was in okay condition but the cleaning was poor, the music was extremely loud and it continued until 11pm every night, when that finished there was music from some bar outside by the beach that was unbearable. If you are half board the most ridiculous thing is that they dont even give you tap water for dinner. Hotel was almost empty the last day and they told us they needed our room so we could not do late check out. First time in Tenerife for us, we saw a lot of the island it is beautiful, rent a car to travel strongly recommend it, lots to see outside the hotel. Regarding the hospitality in this hotel, it is very poor, it feels like you are there to be exploited and its so obvious it makes one feel very uncomfortable.
Read More
Agron
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone was so kind and helpful, always waiting you with a smile and a good mood. In the hotel everything was perfect and very clean with nice night events!!
Folasade
icon-with Friends
with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel & service
James Ian
icon-with Partner
with Partner
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When I booked the hotel with Expedia, I booked it on an all inclusive deal. When I arrived at the hotel, I was told I only had bed and breakfast. I tried to contact Expedia to rectify the situation but after many phone calls to their automated service, and using the chatbot service, I was told it didn’t recognise my booking number. To say I was annoyed is an understatement. I then asked how much it would cost me to upgrade to all inclusive, as this is what I wanted in the first place. So I paid it and hoped I would be reimbursed by Expedia once I returned to the UK. After several times of trying to contact Expedia, I have now given up. So when you’re booking guys, be careful you are not stung the same way that I was. Also, when you think you are getting all inclusive, You actually are not. Many of the nicer cocktails, and nicer foods, for example a nice steak Are not included, and you will have to pay 80% of the price on the menu. It only gets you 20% off these special items. So save your money and eat out.
Read More
Dipsy
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Un hotel hermoso!
Jeanette
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Just great all round. Had a great time
Scott
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hotel. Staff are amazing. Plenty of choice in the buffet. Particularly enjoyed The Beach Club restaurant. Pools are heated and there’s always loads of sunbeds available. Pool towels are also provided. Enjoyed the evening entertainment and bar staff always walking around ready to fetch you drinks.
Jodi
icon-with Friends
with Friends
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities.
justin Thompson
icon-with Partner
with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Best room in the hotel!
Maxwell Charles
icon-with Partner
with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Highlights: Great music, facilities, rooms, Pilates / Yoga classes and breakfast! Lowlights: All inclusive was more of a semi all inclusive, anything more than what your mum can cook at home you have to pay a premium for. Rooftop on the 16th isn't all inclusive at all, and if you like drinking past 12pm anywhere in the hotel you best get your wallet out because you should be in bed! Don't go to the beach club for lunch, waited 45 minutes for 2 chicken wings. Female waitresses at the Adults only pool need to learn how to smile. Proper mood hoovers. Pool party on Friday was cancelled, but advertised all week in reception... don't do it that time of year apparently but maybe the waitresses couldn't be arsed. Played some beer pong instead and they then got a paddy on for ordering and drinking too much beer... The hotel needs to hire some entertainment staff for around the pool during the day. Animation team or something to light the place up a bit. Had a great time none the less, but thought it would be better.
Read More
Steven
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s a fairly expensive hotel so you expect a certain level of food, entertainment and fun at this type of hotel but it lacked a lot. It’s an average hotel and only worth half the price. I wouldn’t come again. From cockroaches in room to smell of food throughout the hotel rooms and lack of good fun for the kids.
Piper Elizabeth
icon-with Friends
with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was great and the pools were amazing. We got there early in the morning and they let us enjoy the pool until check in and our room was even ready early. The staff was wonderful!
David
icon-Family
Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the Rock Royalty breakfast. Staff knew my order as I entered the door.
Shahin
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Here’s a structured review based on your feedback: --- **Hotel Review** **Overall Experience:** I recently stayed at this hotel during the Easter holiday, and my experience was not as expected. **Breakfast:** - Breakfast was okay, but the dining area was very busy. **Check-In Experience:** - The reception and security staff were not very helpful upon arrival. Had to carry all our luggages ourself. Food and Drink Prices: - Prices for food and drinks were excessively high for the quality offered. Pool Area: - The pool was consistently busy, and they often ran out of towels. Noise Levels: - There was loud live Hard Rock music every night until midnight, making it difficult for my kids to sleep. Theme Awareness: - I was not aware that the hotel had a strong focus on Hard Rock music, which was not suitable for our family. Kids Club: My kids only spend few hours out of 10 days stay? Conclusion: Overall, I won’t be returning to this hotel.
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