Hotel HSM Reina del Mar

Staff were very friendly and helpful. A very tidy and smart hotel.

View from my room not great. Staff were really nice and helpful 👍. Food was average at best

Clean room,plenty of shops , restaurant available

I went for a short 5 day break with my 4 year old. Staff were friendly and attentive. Room although dated in decor as others have previously mentioned it was spotless. Great view from balcony. Helped book very early morning taxi for return flight. Breakfast was ok. Beans on toast for my child and I had cereals with fruit and honey. Unlimited coffee and juices. I had paid for evening meals however being vegetarian we struggled a little so only ate there twice and ate at local restaurants the other evenings. My son had pasta one evening with salad and then pizza and chips another. I had a mix of salads and bean type salads but limited. Overall would definitely return as hotel was short walk to beach and though some mentioned a hill my 4 year old didn’t moan once! Beautiful beach, friendly locals, overall core memories made!

The food was delicious and I enjoyed the breakfast especially

It was perfect

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.

The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars

The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.

Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.

Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff

We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.

The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat

A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.

Such a perfect hotel. Thank you!

The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....

Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!

Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma

Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.