Radisson Collection Bilbao

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8,8
/10
Very Good
804 reviews

What Guests Say About Their Stay

Rita Parvin

10,0
/ 10
The staff were very helpful, the rooftop bar is really lovely and the breakfast has a very wide selection on offer.

Trisha

10,0
/ 10
Staff was friendly, helpful, and knowledgeable, couldn’t ask for more. The room was excellent and the location perfect to walk around and take in Bilbao

David

10,0
/ 10
Good wifi. Good breakfast. Good locations. Very nice bathroom. And good aircon!
In the Area
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Calle Gran Via 4, Bilbao, Biscay, Basque Autonomous Community, Spain, 48001

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Luggage storage
Elevator
Garden
Fitness center
Wheelchair accessible
Staying at Radisson Collection Bilbao is a good choice when you are visiting Bilbao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Radisson Collection Bilbao

Calle Gran Via 4, Bilbao, Biscay, Basque Autonomous Community, Spain, 48001
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Lobby Radisson Collection Bilbao
Lobby 2 Radisson Collection Bilbao

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General
Near Guggenheim Museum Bilbao

Location
With a stay at Radisson Collection Bilbao, you'll be centrally located in Bilbao, a 3-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium. This luxury hotel is 12.3 mi (19.8 km) from Port of Bilbao and 0.1 mi (0.1 km) from Ensanche.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Ensanche - 0.1 km / 0.1 mi
Bay of Biscay - 0.4 km / 0.3 mi
Church of the Sacred Heart - 0.4 km / 0.3 mi
Parroquia de San Vicente Martir de Abando - 0.4 km / 0.3 mi
Bilbao City Hall - 0.5 km / 0.3 mi
Gran Casino Bilbao - 0.5 km / 0.3 mi
Arriaga Theater - 0.5 km / 0.3 mi
San Nicolas Church - 0.6 km / 0.4 mi
Palacio de la Diputación Foral de Vizcaya - 0.6 km / 0.4 mi
Etxebarria Park - 0.6 km / 0.4 mi
Plaza Nueva - 0.7 km / 0.4 mi
Perro Fountain - 0.7 km / 0.4 mi
Galeria Venus - 0.7 km / 0.5 mi
Bilborock - 0.7 km / 0.5 mi
Santiago Cathedral - 0.8 km / 0.5 mi

The nearest airports are:
Bilbao Airport (BIO) - 13.7 km / 8.5 mi
Vitoria (VIT) - 60.3 km / 37.5 mi

Facilities
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Dining
Enjoy a satisfying meal at BASQUE by Eneko Atxa serving guests of Radisson Collection Bilbao. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Stay in one of 137 guestrooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Radisson Collection Bilbao

Facility

  • Indoor pool
Entertainment Facility Radisson Collection Bilbao
Entertainment Facility
Fitness Center Radisson Collection Bilbao
Fitness Center
Functional Hall Radisson Collection Bilbao
Functional Hall
Common Space Radisson Collection Bilbao
Common Space
Lobby Radisson Collection Bilbao
Lobby

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Spa

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Radisson Collection Bilbao

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Radisson Collection Bilbao
137
Another facilities in Radisson Collection Bilbao
Vegetarian meal, Breakfast, Indoor pool, Garden, Outdoor facilities

Frequently asked question in Radisson Collection Bilbao

What is normal check-in & check-out time at Radisson Collection Bilbao?
The standard check-in time at Radisson Collection Bilbao is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Radisson Collection Bilbao provide breakfast?
Yes, Radisson Collection Bilbao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Radisson Collection Bilbao?
Radisson Collection Bilbao is a 5.0-star hotel.
How many rooms are available at Radisson Collection Bilbao?
Radisson Collection Bilbao has 137 rooms in total.
Does Radisson Collection Bilbao provide parking?
Yes, Radisson Collection Bilbao provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Radisson Collection Bilbao

8,8
Very Good
From 804 reviews
Cleanliness

9,2

Room Comfort

9,4

Service and Facilites

9,0

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Traveler Reviews Radisson Collection Bilbao

Number of reviews per page
20
40
Top reviews
Devendu
2,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a terrible experience as the water leaked in the room over the bed and my belongings. False alarm went on throughout the night and we were unable to sleep. REQUEST FIR FULL REFIND FOR THE STAY ALREADY MADE, ACKNOWLEDGED BUT NOT RECEIVED YET AND THERE IS NO RESOINSE TILL NOW.
Frances
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room wasn’t cleaned two days and the dirty mugs and cups were not removed 2 days in a row. When I pulled the curtains, dust were flying around. Staff were grumpy and had no warmth. The bar man said no hot drinks after 5pm but we were served hot tea at 10pm the night before. It was unclear if we had to pay to access the swimming pool.
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John
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff members were very helpful and welcoming.
Jason
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome location and staff.
Zainab
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location 👍 nice rooftop views ✌️ highly recommended!
Kate
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Having stayed at other 5 star hotels in Spain, let down here was the inattentive and dismissive demeanor of staff (except for Alex, who was wonderful) and the pool being an additional cost to access, which was not outlined during booking. The hotel was clean and in a great location, the rooms were spacious and maintained. Finally the exec team meeting that occurs in the breakfast buffet I would suggest is done when breakfast is concluded instead of blocking people’s access with no self awareness whatsoever.
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Rita Parvin
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very helpful, the rooftop bar is really lovely and the breakfast has a very wide selection on offer.
Andrew
icon-with Partner
with Partner
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room Flooded due to fire suppression fault slept in the lobby My partners Birthday was ruined
Trisha
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was friendly, helpful, and knowledgeable, couldn’t ask for more. The room was excellent and the location perfect to walk around and take in Bilbao
David
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good wifi. Good breakfast. Good locations. Very nice bathroom. And good aircon!
Adam
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing location and great rooftop bar. Having the spa on site was also lovely
Nabil
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I liked the hotel, the location and the staff a lot. Very friendly and professional place
Tsegazeab
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love the how the rooms and bathrooms are designed specifically the high quality shower. Parking was a little bit hassle but few blocks away there is a parking lot. Transportation was the easiest as more busses and train station are right outside the hotel. There are restaurants and also big mall In front of the hotel.
andres
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very modern ,comfortable great location right across el corte ingles . They have a great rooftop bar .
Laura
icon-Friends and family with Friends
Friends and family with Friends
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hands down WORST hotel experience I've ever had &I travel a LOT!! DONT BOOK - bad reviews all true! Given it's a 5* hotel &I'm also a premium Radisson member, we were treated abysmally. Its management is diabolical. I paid up front for a twin room 4mths ahead of travel. I messaged to reconfirm twin beds, for friends sharing. On arrival, "no twin", they were "fully booked", & receipt of my messages (via hotels app - that all other hotels use reliably/successfully) denied. This wasn't acceptable; we'd booked a 5* hotel as a treat for a wknd catch up &as friends, needed twin beds. The receptionist noticed I was a premium member &then offered a suite as a last resort given no other room options, repeatedly phoning the mgr with no reply. Finally the female mgr arrived - with zero concept of customer service, who cancelled the suite. I was rudely told that twins aren't guaranteed, consistently spoken across. My friend then arrived off her later flight (i'd attempted check in for 2+hrs by now) &also experienced same bad manners. We were begrudgingly found a premium additional room which they expected us to pay for; we argued &it was reduced to a 90eur rate. I stayed in the original (also disabled!) room. A metal bathroom ceiling tile fell down and could've killed me. Another male manager next day agreed to refund extra room cost for night1, plus 25% off nights2&3 - still waiting despite refund receipt! Restaurant breakages left on floor...not enough staff...endless faults...VV.BAD!
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Verified traveler
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Phone in room not working was unable to call for room service. Room 602 directly below rooftop kitchen, woken up each morning at 6am as kitchen staff wheeling around carts and banging doors. Cleaning lady walked in an hour before check-in despite 'do not disturb' sign clearly visible hanging from outside doorknob, walked in with full view of me in shower. Told all to front desk at check out, response: "so sorry". Beautiful property though.
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Duncan
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent location. Very friendly and helpful staff. Would stay again
Kevin
icon-with Children
with Children
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We booked this place because we have a child and they said they had a swimming pool. This is only partly true. The pool is shared with a spa. And priority is given to those who book spa treatments. You have to book swimming time. This is not ideal whatsoever with a child. And in the summer. So beware of this. It is misleading.
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Maja
icon-Friends and family Family
Friends and family Family
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is pretty mediocre. The room size was good which is why I picked it because it worked for our family. The location is also very central which was great. Everything else is squarely ok. The staff was not very helpful or friendly. Rarely even picked up the phone.
Loan
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Cosmetically the hotel was fine. The staff were friendly as well. However we had multiple issues including the power having to be reset, the key cards malfunctioning on our second day there, the telephone buttons to reception or room service not working, and the pretty bathtub that we couldn’t utilize because the drain plug didn’t work. They were going to charge us for calling the hotel for room service because we couldn’t get the buttons to work but guest services took it off.
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Number of reviews per page
20
40

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Lobby 4 Radisson Collection Bilbao

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.