The First One Madrid Preciados

I loved this place: clean, well-designed, great location, great staff.

Booked a deluxe double, unfortunately it was lacking anything which made it deluxe. The room felt like it was in the basement, the window overlooked a rather grotty space between buildings, almost no natural light in the room. The room itself was very small, with nowhere to store luggage and only a small wardrobe with four hangers. The bathroom door is glass, so if bathroom privacy is your thing you'll be in for a fright! But if don't mind seeing or been seen on the toilet, then all will be well (and everything can be heard through said glass door!). The room was clean, the bed comfy and the curtains did make the room dark. The bathroom was ok, with a decent shower. Walls not the most sound proofed... Breakfast was basic. Scrambled "eggs" and bacon the only hot food. Pastries, donuts, pancakes, meat, cheese, bread. All help yourself. The hotel location is excellent. Restaurants and bars right outside. Two minutes walk to the metro and Gran Via. Opera and Plaza Mayor less than 10 minutes walk. An OK hotel, but certainly not a 4* experience (more like 2 to 3). All the staff were fine, very courteous and helpful. One thing to beware (and this isn't a hotel issue), my taxi from the airport dropped me up on Gran Via - so a shortish walk to the hotel.

Good location central and walking distance to everything but quiet. Updated and clean room.

Probably one of the best hotels I’ve stayed on. The customer service here was fantastic and the hotel was beautiful. Everything extremely clean and the breakfast was delicious. Absolutely the best! I’m definitely coming back

Lovely little hotel, smaller than I expected it to be. The lobby area is tiny but adequate for me to check in ok. All staff acknowledged you & were very friendly. The room was clean & well presented. The view from the window was nothing to look at. I had a view of offices & people working in them. There were also clothes hung up in the small area from the window view. The breakfast was adequate. The room is quite small & I think you may have to wait for some time to get a table, when the hotel is full. I would definitely stay here again. It is in a great location & I loved it

We stayed 3/1-3/26 there is no way to cool the room and no fan. The room although nice was hot and stuffy to sleep. Windows open but it is way to noisy all night long, garbage trucks, horns blaring, laughing and hollering non stop. Hotel is on a very busy street centrally located. Next time i would bring a bedside travel fan. Breakfast was good.

Beautifully decorated hotel in public areas and room. A real feeling of elegance. Perfect location on a pedestrian street, central to major plazas and monuments.

Staff was generous

Room and hotel overall was very clean. Amenities were great, including breakfast in the morning. Staff was super friendly and accommodating, even extending our stay in our already assigned room when weather ruined our plans to leave Madrid. Great location, close to shopping, restaurants, subway stops, etc.

Everything was good. Liked breakfast.

Great staff, early Check in, nice bed and great breakfast

Great accommodation

Room was very clean, plenty of space, super bathroom & shower. The coatstand was a game changer as there never seem to be enough hooks in hotel rooms. Nice to have an ice bucket with ice provided when requested. Breakfast was adequate - fairly basic. We asked for extra Nespresso pods for the room on a couple of occasions & were told it wasn't possible! The allocation is one each per day. The staff were really friendly & helpful & the location was just brilliant.

Everything was excellent. Special recognition to Maria for her superb service in providing A+ recommendations for restaurants and sight seeing opportunities. Her style was just perfect. Also, Kathleen for her excellent presentation as well. The housekeeping staff did an excellent service in maintaining the room as well. We definitely would come back to this hotel. The location was ideal.

Perfect location. Clean. Helpful staff

At the city centre

This is one of the cleanest hotels I've ever stayed in. Absolutely top notch housekeeping staff from top to bottom of the building. Very helpful and friendly front desk. Great bathrooms, close to soundproof walls, zero complaints here.

Yes very nice and the breakfast was amazing

Great room, excellent service

There was no kitchen