What are available facilities at Heritance Kandalama?

There are top facilites at Heritance Kandalama such as Elevator, Parking, Swimming Pool, Restaurant. (some may require extra charges)

What is normal check-in & check-out time at Heritance Kandalama?

The standard check-in time at Heritance Kandalama is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Heritance Kandalama?

Heritance Kandalama is a 5.0-star hotel.

How many floors does Heritance Kandalama have?

Heritance Kandalama has 7 floors.

How many rooms are available at Heritance Kandalama?

Heritance Kandalama has 152 rooms in total.

What do past guests say about Heritance Kandalama?

Heritance Kandalama is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

Heritance Kandalama

Name: Heritance Kandalama
Address: Kandalama Lake front, Matale, Central, Sri Lanka, 21100, Kandalama Lake front, Central, 21100, Sri Lanka
Rating: 8.9

Hotels

Finding rooms for you...

8,9

/10

Exceptional

717 reviews

What Guests Say About Their Stay

Charlotte

10,0

/ 10

Truly a once in a lifetime experience staying in this hotel. It is built around the rock face overlooking a lake and you really do feel entirely immersed in the nature. We had monkeys on our balcony as well as in the open corridors on the way to breakfast, we even saw a wild elephant on the island opposite from the lobby, it was incredible! There are also three pools to choose from, my favourite was the infinity one overlooking the lake which was the best view I have ever swam with. The location is great too as a base for the cultural triangle. We did lions rock and an elephant safari one day, on which we saw over 200 wild elephants. The next day we also did the Dambulla cave temple so you can do so much around this location. Wish we could have stayed for longer than the two nights we did to enjoy the hotel itself more as well as all the sites to see in the area. The room was comfortable and clean and the staff were always so helpful and welcoming. The food was amazing with so many choices for breakfast and in the buffet restaurant in the evening.

Antony

10,0

/ 10

Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.

Sean

10,0

/ 10

Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.

In the Area

See Map

Kandalama Lake front, Matale, Central, Sri Lanka, 21100

Main Facilities

Elevator

Parking

Swimming Pool

Restaurant

Heritance Kandalama is a 5-star hotels that has been welcoming guests since 2005. The accommodation went through a renovation in 2005. Heritance Kandalama is part of Aitken Spence under Aitken Spence. There are 152 rooms spread across 7 floors.

What's around Heritance Kandalama

Kandalama Lake front, Matale, Central, Sri Lanka, 21100

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Discover More About Heritance Kandalama

General Information

Heritance Kandalama is a 5-star hotels that has been welcoming guests since 2005. The accommodation went through a renovation in 2005. Heritance Kandalama is part of Aitken Spence under Aitken Spence. There are 152 rooms spread across 7 floors.

Location

Located at Kandalama Lake front in Kandalama, Sri Lanka.

Facilities & Amenities

Heritance Kandalama has Outdoor pool, Table tennis, Laundry service, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Heritance Kandalama has Business facilities and Computer station available.

Dining

Guests can stop by the café.

Contact

Phone number: 94 66-5555000

All facilities in Heritance Kandalama

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Hotel Services

Laundry service
_24_HOUR_FRONT_DESK
Express check-out
Newspaper in lobby
TEXT
Express check-in
Luggage storage
CONCIERGE_SERVICES
Porter

Things to Do

FULL_SERVICED_SPA
Library
ECOTOURS_ONSITE
STEAM_ROOM
Sauna
Pool sun loungers
Outdoor pool
SPA_ONSITE

Public Facilities

Elevator
SAFE_DEPOSIT_AT_FRONT_DESK
Coffee shop

Food and Drinks

BREAKFAST_AVAILABLE

Business Facilities

Computer station
_24_HOUR_BUSINESS_CENTER
Business facilities

General

SELF_PARKING
TEXT
BANQUET_HALL
Terrace
Smoking area

Sports and Recreations

BILLIARDS_TABLE
Table tennis
FITNESS_FACILITIES

Transportation

Valet parking
TEXT
BICYCLE_RENT_ONSITE

Accessibilty

Wheelchair accessible

Connectivity

WIFI_ACCESS
TEXT

Kids and Pets

BABYSITTING_CHILDCARE

Accommodation Policy & General Information in Heritance Kandalama

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

Minimum Age Policy

18

Read All

General Information

Popular Facilities	Elevator, Parking, Swimming Pool, Restaurant
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Heritance Kandalama	152
Number of floors in Heritance Kandalama	7
Another facilities in Heritance Kandalama	Laundry service, _24_HOUR_FRONT_DESK, Express check-out, Newspaper in lobby, Express check-in

More Reviews from Other Guests in Heritance Kandalama

Overall Ratings & Reviews Heritance Kandalama

Traveloka (1)

Other sources (716)

9,0

Exceptional

From 716 reviews

Cleanliness

9,0

Room Comfort

8,8

Location

8,4

Service and Facilites

8,8

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Traveler Reviews Heritance Kandalama

Number of reviews per page

20

40

Top reviews

Charlotte

10,0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Truly a once in a lifetime experience staying in this hotel. It is built around the rock face overlooking a lake and you really do feel entirely immersed in the nature. We had monkeys on our balcony as well as in the open corridors on the way to breakfast, we even saw a wild elephant on the island opposite from the lobby, it was incredible! There are also three pools to choose from, my favourite was the infinity one overlooking the lake which was the best view I have ever swam with. The location is great too as a base for the cultural triangle. We did lions rock and an elephant safari one day, on which we saw over 200 wild elephants. The next day we also did the Dambulla cave temple so you can do so much around this location. Wish we could have stayed for longer than the two nights we did to enjoy the hotel itself more as well as all the sites to see in the area. The room was comfortable and clean and the staff were always so helpful and welcoming. The food was amazing with so many choices for breakfast and in the buffet restaurant in the evening.

Bobby

Friends and Family Family

4,0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Heritance Kandalama is set in a beautiful location and amazing lake views. Great hotel Interiors and views. Unfortunately besides the panoramic view from our room, the actual room itself was lacklustre to say the least. Bathroom is outdated with no amenities. Room furniture seems like a hodgepodge of items put together. Mattress and pillows had a smell, a few stains and felt old. Called the front desk/operator on a Wednesday night at 10:30pm and no one answered the phone for 25 mins. We had checked in at 930pm and promised they would deliver our extra rollaway bed and it took 1 hour to get it. Buffett dinner and breakfast spread has way too many options just to make it look full but the quality of the food was 3/10. Overall 2/5

Stacey

Friends and Family Family

6,0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition

Antony

Leisure with Partner

10,0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.

Seiji

Leisure Family

10,0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Perfect hospitality, cleanliness, foods and environment.

Sean

Leisure with Partner

10,0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.

Alicia

Leisure Family

10,0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Amazing architecture and views. The grounds are lovely and the food is simply superb.

Emma

Leisure with Partner

10,0

/10

Reviewed 56 week(s) ago

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.

Steven

with Partner

10,0

/10

Reviewed 79 week(s) ago

Hotels.com verified review

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.

Olivia

Leisure Family

4,0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.