Hotel Chalet Swiss

This was an excellent hotel in a great location just outside of the business of Interlaken. Five min walk to the Main Street. Great breakfast and staff were excellent. Especially Maximilian on reception. Such a friendly young man who welcomed us and provided excellent service. Very dog friendly hotel.

Clean room, staff is friendly but does the bare minimum. Felt much more like a budget hotel than I had assumed

Very creaky and therefore noisy

Decent location. Not too far from train bars and shopping. Room okay but not modern. Breakfast average.

Very friendly saff but we needed to go different building for breakfast and all food was located in very narrow carridor instead of the dinning room. It was crowded and didn’t look hygienic. I am very sorry but this not what I expected from hotel in Switzerland. I choose that place based on photos which are very beautiful. We stayed in 3 different hotels during our family Christmas trip and this was the biggest disappointment even the staff was excellent. I think they have to be more clear what to expect from the hotel to get the right customers. It should be budget hotel because restrictions of the buildings design. I would also recommend renovation. We enjoyed the stay but we will choose different hotel in the future.

Great location but hotel A bit outdated

Clean rooms, the view was nice and we enjoyed the breakfast

Staff were friendly. Accommodation was basic but sufficient for what we needed. Room was very warm.

Cute hotel, chalet-style made the Switzerland trip even more special. Perfect location a nice walk to the train station ot bus stop right across the street. Walking distance to restaurants, COOP and a pharmacy. On the same street as the bus going towards Thun as well. Staff at the front desk were amazing and helpful for any questions or issues we had. Area was so quiet too. Breakfast had enough options for food. Price of the hotel was decent.

Clean room Friendly staff Great view from our balcony

Cozy rooms, nice woodwork

Great stay. Love that sauna and cozy feel.

Absolutely loved our stay and will be back again

Room was quite basic considering the price but this is a challenge in Switzerland in general too. Quite dated. Also we had a small child with us and they didn’t have a bed but remained insistent that we pay a hefty surcharge to keep the child in the room, saying the toddler may eat a lot of food at breakfast.

The only thing I I like about this property was location.

Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️

The only thing that I can says its missing was the AC forvthe top rooms can get pretty hot upstairs in the summer months.

So noisy because there’s construction outside. The workers start the job each morning at 7am. The breakfast is not good. Overall I won’t come back with the price I paid.

Loved this property. It was quiet and the staff were very friendly. My only warning ⚠️ was that there was no air conditioning, and I had to kill a few spiders 🕷️ that got into the room. If you stay here in the summer, be prepared for the heat, since there is only a small fan in the room.

The room was dark, stuffy, and out-dated. In an active heatwave, the room was unbearable to sleep in. The free Toblerones that were provided melted in the room before we got in. We asked for an extra fan but were told none were available. The bathroom was small and had poor water pressure. Amenities were basically non-existent. The lack of a mini fridge/mini bar was troubling, and even though our room was above the wet bar, it was never open and we could not ask for ice cubes to get through the heat wave. We also called the reception for extra facial tissues and toilet paper, and received a response that someone would be up shortly — no one ever showed. The bedsheets felt unclean, and we found “black specks” on the duvets that we did not use due to the heat. A large portion of the TV channels were unavailable. We were told by the receptionist at check in that breakfast is available from 6 AM to 10 AM. However, when we showed up at 6:10 AM, nothing was set up, so we never got to enjoy the breakfast to properly rate it. Reception was overall unhelpful. The only positive thing that comes to mind is that it had somewhat of a stable wifi, which we did not even get to use a lot of. Lastly, CHF 40 (approx. USD 50) was being charged for 45 mins late check out (11:45am).