Luxury Hotels in Hàm Ninh Commune, Phu Quoc

No intercom to order food from room. Charged 15% of bill to get food served at the doorstep. Kettle is not clean. No elevator or baggage shifting service. Air conditioner not functional as expected. Door mechanism was bad. Couldn't lock the door. All the time door was unlocked during our stay. Unpleasant experience not worth for money.

Well, the hotel was lovely (enough) for a romantic getaway. Although located in a quiet remote area of Phu Quoc, there is a good local seafood place nearby within a walking distance. - We saw a lot of plastic waste at the beach and the water was not as clear, also very muddy and full of sharp shells. - The staff were very timely to our requests and generally, super friendly. - We had a small incident with other guests being so loud in the middle of the night, shouting & fighting in the pool area (after a very disturbingly loud intimate sessions in their room next to us), we were moved to another room for safety reasons at 2am. Also, there is a black dog that barked so loud every single night in the right wing of the hotel so you might want to avoid. - There were another group of adult guests screaming and jumping and taking tiktok videos at the pool in one of the mornings which lead to no one being able to use it at all. It's not the hotel's faults but I think they could have reminded the guests to tone down a little. - Breakfasts were decent the whole time we were there. The music volume could be turned down a little even at the bar at night because people had to scream to be heard. We don't think that very loud music should be played during breakfast time.

cool scenery but not very clean, no wifi, unprofessional service, not worthy of a 3* rating

I followed the flight + hotel combo on the app, calculated ~ 1 million / room, when I called directly to check the price, the resort also quoted the same price. Beautiful space, like heaven. More beautiful images on the web at reference again. Extremely quiet and peaceful. You go with me to describe this place as "A piece of Paradise". Nice and clean rooms, new, pool is also filtered every day. The beach also has rubbish but is also cleaned by the resort every morning. The food price is also ok and it suits my taste. The owner of the resort is also very friendly, so the staff, cute and enthusiastic. I fell down the foot of the staff member to pick up tobacco leaves for the next day. Free breakfast and breakfast water, breakfast included. Payment is also conveniently clear easy. What counts is still free iced tea, not all tourist types also charge. *** Consideration: The location of the resort is very far from the city center, running for about 40 minutes, but because the road is also airy, I go to the Lunar New Year, the atmosphere is comfortable, so it is okay. In return to the resort near Ham Ninh fishing village, it is easy to go to seafood restaurants. In the evening, there are many mosquitoes, the resort also prepares sprays for guests but I feel that it does not work. The road to the resort in the evening has no street lights, you have to drive a motorbike about 20 minutes more in the dark, sometimes there are lights of houses. The motorbike rented by the resort did not check carefully, so it ran abruptly and slipped at the bus stop. So you should check the motorcycle before using, because most old cars. Overall I find here is a completely correct choice. I am extremely pleased to have chosen this place. Really relax properly here. Feeling totally worth the money. 🤗 Highly recommend 👍👍👍

I and my family had a great stay here! Beautiful scenery serves great! Very suitable resort!