New World Phu Quoc Resort

Resorts
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8,9
/10
Exceptional
320 reviews

What Guests Say About Their Stay

Phan C. T.

9,7
/ 10
Very good service, enthusiastic support staff, delicious breakfast buffet and restaurant. Beautiful room and extremely clean. Very satisfied with this experience.
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phan n. h.

8,5
/ 10
5 star standard in terms of staff, rooms, facilities, breakfast, landscape. Kayaking and cycling. Will come back if I have the chance. Thank you!
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Yaakov

10,0
/ 10
Great hotel with good amenities! Water park was fun for the kids, pool is large and clean. The room was amazing

Cara

10,0
/ 10
Fantastic resort. Staff were very helpful. Biggest resort I’ve ever stayed in, with all the amenities you could possibly need. Beautiful pool & good happy hour every day. Great buffet breakfast. One of our kids needed stitches and there was a nurse on site that assessed him very quickly and helped us with information to the nearest medical centre. This area of phu quoc is mostly just resorts. There were however some nice restaurants on the beach right next door to the resort if you don’t want to have all your meals there. Highly recommend the Turkish place next door, called Istanbul. It’s close to sunset town by taxi which is quite a weird little place as well- kind of like a deserted movie set. Not sure how all the businesses survive there!

Nghi

10,0
/ 10
Overall, we had a wonderful stay at this villa resort. The property is beautiful, well-maintained, and the villa itself was spacious, comfortable, and perfect for a family getaway. Most of the staff, especially those at the pool area, were incredibly friendly, attentive, and made our stay even more enjoyable. There were just a few areas that could be improved. We requested assistance to have the water fountain in our private swimming pool turned on, but unfortunately no one came after we called. It wasn’t a major issue, but it was disappointing since we were looking forward to enjoying all of the villa’s features. We also found the food policy a bit inconvenient. Outside food is not allowed in the villa, which can be challenging for families traveling with young children. One of the reasons we booked a villa was because it included a kitchen. However, there were no utensils or basic kitchen equipment available for use, making the kitchen essentially unusable. Considering the premium price of the villa, we expected the kitchen to be better equipped. Despite these minor inconveniences, everything else was excellent. The resort is beautiful, the atmosphere is relaxing, and the staff’s hospitality truly stands out. With a few improvements, this would easily be a perfect vacation destination.
In the Area
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Khem Beach, An Thoi Ward, An Thoi, Phu Quoc, Kien Giang, An Giang, Vietnam, 92000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
New World Phu Quoc Resort is a resort is located at An Thoi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around New World Phu Quoc Resort

Khem Beach, An Thoi Ward, An Thoi, Phu Quoc, Kien Giang, An Giang, Vietnam, 92000
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Lobby New World Phu Quoc Resort
Lobby 2 New World Phu Quoc Resort

Discover More About New World Phu Quoc Resort

Location
New World Phu Quoc Resort is a resort is located at An Thoi.

About New World Phu Quoc Resort

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at New World Phu Quoc Resort, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at New World Phu Quoc Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from New World Phu Quoc Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

New World Phu Quoc Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at New World Phu Quoc Resort.

All facilities in New World Phu Quoc Resort

Bar, Cafe and Lounge New World Phu Quoc Resort
Bar, Cafe and Lounge
Swimming Pool New World Phu Quoc Resort
Swimming Pool
Entertainment Facility New World Phu Quoc Resort
Entertainment Facility
Common Space New World Phu Quoc Resort
Common Space
Lobby New World Phu Quoc Resort
Lobby

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Dining area
  • Gluten-free meals
  • Halfboard without drinks
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

General

  • AC
  • Cloakroom
  • Family room
  • Swimming pool

Accessibilty

  • Accessible bathroom
  • In-room accessibility

Nearby Facilities

  • ATM/Banking
  • Gift shop

Sports and Recreations

  • Aquafit
  • Billiard
  • Bowling alley
  • Golf practice

Kids and Pets

  • Cribs

Things to Do

  • Barbecue
  • Beach towel
  • Beach umbrella
  • Children play area
  • Garden
  • Health club
  • Massage
  • Outdoor pool
  • Parasol
  • Pool sun loungers
  • Private beach
  • Sauna
  • Spa
  • Sauna
  • Waterslide

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter

Accommodation Policy & General Information in New World Phu Quoc Resort

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New World Phu Quoc Resort
366
Number of floors in New World Phu Quoc Resort
1
Another facilities in New World Phu Quoc Resort
Kids club, Children pool, A la carte dinner, A la carte lunch, Bar

Frequently asked question in New World Phu Quoc Resort

What are available facilities at New World Phu Quoc Resort?
There are top facilites at New World Phu Quoc Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at New World Phu Quoc Resort?
The standard check-in time at New World Phu Quoc Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does New World Phu Quoc Resort provide breakfast?
Yes, New World Phu Quoc Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New World Phu Quoc Resort?
New World Phu Quoc Resort is a 5.0-star hotel.
How many floors does New World Phu Quoc Resort have?
New World Phu Quoc Resort has 1 floors.
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More Reviews from Other Guests in New World Phu Quoc Resort

9,0
Exceptional
From 292 reviews
Cleanliness

8,8

Room Comfort

9,2

Service and Facilites

9,0

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Traveler Reviews New World Phu Quoc Resort

Number of reviews per page
20
40
Top reviews
Yaakov
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel with good amenities! Water park was fun for the kids, pool is large and clean. The room was amazing
Betty
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good breakfast
BAR
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

New World Phu Quoc is Congested, Mediocre Serivce, Property not very well maintained; we had a very terrible experiance when checking-in with not very freidnly and not very understanding Stuff; this was amended later with a better duty manager; however, all along the 8 days- we have had many issues with quality of service, poor cleaning, smelly bedroom time to time, buggy drivers not knowing where they go; and most of all- some of the stuff really unfreindly, while others very nice. the beach is beautiful, but not clean, same for the swimming pool. the hotel is over crowded. there are also many good points, with few of the stuff that were very attentive, the kids club was quite useful for the kids, Breakfast is good etc; however- we do not think about coming back anytime soon....
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Cara
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic resort. Staff were very helpful. Biggest resort I’ve ever stayed in, with all the amenities you could possibly need. Beautiful pool & good happy hour every day. Great buffet breakfast. One of our kids needed stitches and there was a nurse on site that assessed him very quickly and helped us with information to the nearest medical centre. This area of phu quoc is mostly just resorts. There were however some nice restaurants on the beach right next door to the resort if you don’t want to have all your meals there. Highly recommend the Turkish place next door, called Istanbul. It’s close to sunset town by taxi which is quite a weird little place as well- kind of like a deserted movie set. Not sure how all the businesses survive there!
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Nho
icon-with Children
with Children
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sewage smell coming from wash basin when faucet was running. Shower area could be better by pressure washing away some mold and mildew.
Paul
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great resort. You won’t regret it.
Nghi
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall, we had a wonderful stay at this villa resort. The property is beautiful, well-maintained, and the villa itself was spacious, comfortable, and perfect for a family getaway. Most of the staff, especially those at the pool area, were incredibly friendly, attentive, and made our stay even more enjoyable. There were just a few areas that could be improved. We requested assistance to have the water fountain in our private swimming pool turned on, but unfortunately no one came after we called. It wasn’t a major issue, but it was disappointing since we were looking forward to enjoying all of the villa’s features. We also found the food policy a bit inconvenient. Outside food is not allowed in the villa, which can be challenging for families traveling with young children. One of the reasons we booked a villa was because it included a kitchen. However, there were no utensils or basic kitchen equipment available for use, making the kitchen essentially unusable. Considering the premium price of the villa, we expected the kitchen to be better equipped. Despite these minor inconveniences, everything else was excellent. The resort is beautiful, the atmosphere is relaxing, and the staff’s hospitality truly stands out. With a few improvements, this would easily be a perfect vacation destination.
Read More
Brande
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel and grounds. Perfect location on the beach. Great pool and gym. Breakfast buffet was excellent and lots of choices. Staff all very friendly. Will be back next year.
Stephen
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great resort, food excellent and staff fantastic
Alvin
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It’s a huge resort with lots of space to roam around. However the transport system does not work especially during peak period and raining seasons. Imagine your luggage and clothes are always wet
erik
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great facilities
PRAMOD
icon-with Children
with Children
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent
Justine
icon-with Children
with Children
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I would give a 4.5* if I could - overall we loved our stay here, the resort has excellent facilities for families - we loved the water park (adults included) and the games/arcade room which was perfect to end the night or escape the sun! Couple of things that docked points - depending on where your villa is, you have to order a buggy to pick you up. Sometimes it’s quick, sometimes you’re waiting up to 7-10mins - that was a tad frustrating esp with a toddler. Also the accessibility around the pool to restaurant / bathroom is only one bridge over the pool, so if you’re on the other side it’s quite a walk - they should have QR codes or staff at different check points to order from. The main room and second room are on opposite ends of the villa, so not ideal if you have young kids, our toddler ended up sleeping in our room and the kitchen space is also separate which isn’t ideal - so layout is a bit off but not a deal breaker! Otherwise the rooms were great! Loved having the private pool too!
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Dave
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Rooms were great but there was no entertainment so at 9 pm the place was dead. The food was good and the happy hour specials were good too. This place is better for families.
Mark
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful resort.
Karen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff here go above and beyond to take care of you and make sure you have a wonderful stay.
Amanda
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It was perfect for 3 families. Everything was excellent!
Ike
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

And I appreciate the ticket for the show
Kristin
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The property is vast and has a great beach. The breakfast buffet was extremely impressive, with wonderful authentic food and great variety. We stayed in a 4 bedroom villa with private pool. The rooms were large and comfortable and easily fit our group of 8 people. The furnishings in and around are villa were looking worn and tired. The bathroom tiles had mold, stains on the couch and carpet, and there were rodent droppings behind the television. The pictures are very impressive, so it was a bit of a let down in person. It just doesn't have that 4/5 star aspect in every area. Service in the restaurants can be very slow as well, even though they are all very warm and welcoming.
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John
6,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

3 bedroom villa, was clean, not very well furnished The resort needs to manage the sun beds better, It seem to be the thing to do, was to go out at breakfast and put a towel in a sun bed, but not go and use the sun bed until later in the day, It was sad to see most Sun beds with towel, but most not being used by guest, but other guest wanting to use them, but couldn’t Restaurant were ok, breakfast had lots of verity But was not hot food, also very busy at breakfast, and hard to get a hot tea Beach had a lot of garbage on it and in the water, staff spent all day clearing up garbage, it really was not good, when you are swimming in the ocean, beside a condom, the hotel worked hard to keep the beach clean The water park was fun, kids and adults enjoyed it Food and drinks were expensive, at the hotel Villa had a pool, looked nice, but was full of bugs, asked hotel to clean pool and they did a good job Not many of the hotel staff speak English, so use phone to translate Over all, we had fun, enjoyed the time spent here, but feel like it could have been better
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Number of reviews per page
20
40

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