Hoi An Coco River Resort & Spa

Resorts
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9,2
/10
Exceptional
255 reviews

What Guests Say About Their Stay

Nguyen T. H. T.

10,0
/ 10
My family recently stayed at the hotel and was very satisfied. We booked two family rooms, which were spacious, clean, and had three beds, making them very comfortable. The resort is small, charming, cool, and surrounded by greenery, so all members of my family were very pleased. Next time I have the chance to return to Hoi An, I will definitely come back to your resort :)
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Thy L.

10,0
/ 10
The staff were friendly and enthusiastic. The rooms were clean and had a beautiful view. The breakfast was delicious and varied.
See original

Thi H. T. N.

9,7
/ 10
The staff is very friendly and enthusiastic. The family room is beautifully designed and clean. If there is a chance, my family will definitely return to Coco ❤️
See original

H***à

10,0
/ 10
I stayed in Hoi An for 2 nights and felt extremely satisfied with the experience here. The staff were super enthusiastic and attentive, often asking me if I needed any support, whether I slept well,... The amenities in the room were also complete, lacking nothing, the surrounding view was also beautiful, just open the door and there was a beautiful view to take pictures 😂 I have been to Hoi An 4 times, but if I have the chance to come back, I will definitely still choose Coco River 🫶🏻
See original

Do Ha

9,7
/ 10
The architectural space is very Hoi An and clean. All the staff are very nice. Cycling to the coconut forest to row a basket boat is very close. It is worth the experience!
See original
In the Area
See Map
999 Tran Nhan Tong Street, Cam Thanh Village, Hoi An, Quang Nam, Da Nang, Vietnam, 560000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hoi An Coco River Resort & Spa is a resort is located at Cam Thanh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hoi An Coco River Resort & Spa

999 Tran Nhan Tong Street, Cam Thanh Village, Hoi An, Quang Nam, Da Nang, Vietnam, 560000
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Lobby Hoi An Coco River Resort & Spa
Lobby 2 Hoi An Coco River Resort & Spa

Discover More About Hoi An Coco River Resort & Spa

Location


Hoi An Coco River Resort & Spa is a resort is located at Cam Thanh.

About Hoi An Coco River Resort & Spa

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hoi An Coco River Resort & Spa.

Hoi An Coco River Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hoi An Coco River Resort & Spa provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Hoi An Coco River Resort & Spa, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Hoi An Coco River Resort & Spa, which you rarely find in other places.

If you plan to have a long-term stay, staying at Hoi An Coco River Resort & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hoi An Coco River Resort & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hoi An Coco River Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Hoi An Coco River Resort & Spa.

All facilities in Hoi An Coco River Resort & Spa

Swimming Pool Hoi An Coco River Resort & Spa
Swimming Pool
Lobby Hoi An Coco River Resort & Spa
Lobby
Exterior Hoi An Coco River Resort & Spa
Exterior
Bedroom Hoi An Coco River Resort & Spa
Bedroom
In-room Bathroom Hoi An Coco River Resort & Spa
In-room Bathroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Dining area

Public Facilities

  • Parking
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental

Business Facilities

  • Business center
  • PRINTER

Sports and Recreations

  • Billiard
  • Fitness center

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hoi An Coco River Resort & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hoi An Coco River Resort & Spa
40
Number of floors in Hoi An Coco River Resort & Spa
3
Another facilities in Hoi An Coco River Resort & Spa
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Hoi An Coco River Resort & Spa

What are available facilities at Hoi An Coco River Resort & Spa?
There are top facilites at Hoi An Coco River Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hoi An Coco River Resort & Spa?
The standard check-in time at Hoi An Coco River Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hoi An Coco River Resort & Spa provide breakfast?
Yes, Hoi An Coco River Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hoi An Coco River Resort & Spa?
Hoi An Coco River Resort & Spa is a 4.0-star hotel.
How many floors does Hoi An Coco River Resort & Spa have?
Hoi An Coco River Resort & Spa has 3 floors.
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More Reviews from Other Guests in Hoi An Coco River Resort & Spa

9,2
Exceptional
From 183 reviews
Cleanliness

9,2

Room Comfort

9,2

Location

7,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hoi An Coco River Resort & Spa

Number of reviews per page
20
40
Top reviews
Stanley Joseph Allen
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I never, ever leave reviews for places, but the staff at Coco River were so unbelievably fantastic that I feel the need to share our incredible experience. We are a young family with a 2yr old, and we travelled from the UK. The staff in the hotel were so unbelievably brilliant with our 2yr old, playing with him at every opportunity and making friends. It got to the point that he was constantly asking just to go down to the reception to see his new friends. Our little one has a milk allergy, so we had been nervous about travelling with the allergy and any food issues we may have encountered. I made one passing comment to one of the ladies on reception one evening, and the next morning at breakfast we were presented with a big jug of Soya milk- which we later found out that the receptionist had gone to get especially for us- it’s not something they usually stock. The hotel itself is beautiful- extremely well positioned just far enough out of town to be quiet and tranquil, yet only a £2 taxi ride into the ancient town. The pool was very clean, and fresh water meaning no smell of chlorine or salt residue. The restaurant overlooks the river, and the food here was genuinely some of the best we had in the whole 2 weeks we spent in Vietnam- phenomenal (Try the crispy won-tons!!) We left for a night and actually felt home sick for this hotel- that’s how good it was. If you’ve made it this far- just book!
Read More
Mary Anne
icon-with Friends
with Friends
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This was a lovely spot to spend Tet, and we are so grateful to the amazing staff for making us feel so welcome and supported at a time when families are celebrating together. Beautiful rooms, very clean, good food!
Carol
icon-Leisure
Leisure
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our rooms were like motel rooms with access to pool out our front door. Large room had everything we needed plus. Large beautiful shower, separate large tub. Comfortable beds, nice overhead fan, toilet separate from bathroom. The staff was extremely helpful and kind. Restaurant right on the water in a lovely setting. Spa was wonderful. Highly recommend, great for a budget.
Read More
James
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This is an absolutely beautiful hotel, and we had such a relaxing time here. The staff are incredibly kind and helpful - they are genuinely lovely people. The food and drinks at the hotel are excellent, and the bamboo bar/restaurant overlooking the river is stunning. Beautiful pool - an excellent spa - there are a lot of activities in the area too that the hotel can help organise but it’s also a really lovely place to stay and relax in and of itself. We hope to be back one day soon! It is close enough to Hoi An old town to be convenient, but quieter and more relaxing.
Read More
Jamie Kayne
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

From the moment we arrived, Coco River and their staff was perfect for our family. The staff from reception, security, restaurant and housekeeping were lovely and provided exceptional service which cannot be faulted. They made us feel great and provided an exceptional level of experience. The hotel itself is a great base and has a great swimming pool area, as well as clean and large rooms and we felt so welcomed and at home, we actually cancelled other accomodation and extended our stay twice because of the experience we had. There were comments prior to going that we read about location, but honestly this wasn’t an issue. Yea, it’s away from the hustle and bustle, but as a family we were happy to take a 5-10 minute grab to the main “touristy” parts of Hoi An. There is also multiple restaurants/food options, pharmacy, convenience store, coffee shops and motorbike rental within 400m of the resort so was nice to get a respite from the madness of Hoi An which can be overwhelming. In saying that, we will be back here and will recommend the hotel to anyone considering Hoi An, especially those with younger children as it was perfect for what we needed.
Read More
Dr.
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Quiet, clean and very lovely and supportive staff. Thank you for making our stay very special Caroline and family
Joy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Nice accommodations and friendly and attentive staff especially the spa. Great massage and body scrub package. Pool was warm and food was delicious.
Hugh
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Such lovely staff, so helpful and informative about the local area. All the staff were very friendly and welcoming. I will definitely stay again
Richard
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great resort, staff are amazing and extremely helpful
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Nice hotel to relax in, away from the hussle of town. Staff go above ans beyond for guests. Very good English.
Andrew
icon-Leisure
Leisure
6,0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

It didn’t live up to the advertisement
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

The staff were friendly and helpful in every aspect of our journey.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Facade is uninviting, and it is a good 4.5 K from busy Hoi An. Inside the rooms are a little dated, but clean and comfortable. Staff only too willing to please. It’s decent value for money, but you won’t be wowed. Very good shuttle service necessary given distance from town.
Verified traveler
icon-with Partner
with Partner
8,0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Enjoyable stay. Beautiful river view. Used laundry service after a long trek in Phong Nha - amazed by how fresh our clothes was after cleaning. Would stay again
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Excellent staff, lovely food. and shuttle to town was great
Veronika
10,0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Love the place and staff. Very clean and quiet and beautiful. My only downside is location. It's a bit far from anything if you just want to wall out and explore. But they do have a shuttle that brings you the the beach or to downtown so it's easy to get there.
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Great hotel we loved the the location very quiet on the river ....the staff were very helpful and pleasant ....especially Jack ..!!! .rooms were large and very comfortable beds ...WiFi needs to improve and also breakfast dishes need to be hotter .....overall a really good stay didn’t want to leave ...
Verified traveler
icon-Leisure
Leisure
10,0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

I had a very special time here. Location was great because it’s a few minutes out of town, is quiet and the perfect place to rejuvenate before heading back Into the crazy hustle and bustle of Hoi An’s town centre. Free shuttle to town or locals beach. Staff are amazing, very hospitable. Rooms spotless, food good, views of the lake so peaceful and breathtaking.
Read More
Verified traveler
8,0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

The rooms and location are lovely. Simple things that could make the stay more pleasant are; Better poolside service - Beer bottles were left poolside overnight. We often had to request towels at the pool. Despite staff having nothing to do at the restaurant next to the pool no one ever came to see if you wanted any food or drinks. More attentive staff at the restaurant- flys would often be all over the fruit at breakfast and the staff didn’t have the initiative to cover the fruit or turn on the fans without prompting. We ate lunch and dinner at the restaurant for a couple of days as we had a sick child. It was disappointing to wait for such a long time for basic food (half an hour for sandwiches). The food was also overpriced and not particularly good. The shuttle is convenient but stops at two other hotels along the way, so allow half an hour to get to the old town this way. Still a comfortable place to stay away from the busy old town and with a few minor improvements it could be an excellent choice.
Read More
Kris
10,0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Hotel was nice with all the basic facilities and right next to the river. No complains whatsoever about the accommodation as it was more than what we expected. I did however pay extra to have my room upgraded as there was less privacy in our original room. However what made this whole stay a memorable one was due to the fact that their guest relations manager ‘Sunny’ went an extra mile to ensure our needs were well met by arranging for our tours, cars massage etc. I really want to give her a lot of credit for she is great with all her guests and will do everything she can to make their stay a good one. Coco river resort, Sunny is an asset to your hotel and she has done a good job at least enabling us to leave Hoi An with a smile on our face. Thank you Sunny for all your help during our stay there.
Read More
Number of reviews per page
20
40

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Exterior 4 Hoi An Coco River Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 183 reviews
Cleanliness

9,2

Room Comfort

9,2

Location

7,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hoi An Coco River Resort & Spa

Number of reviews per page
20
40
Top reviews
Stanley Joseph Allen
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I never, ever leave reviews for places, but the staff at Coco River were so unbelievably fantastic that I feel the need to share our incredible experience. We are a young family with a 2yr old, and we travelled from the UK. The staff in the hotel were so unbelievably brilliant with our 2yr old, playing with him at every opportunity and making friends. It got to the point that he was constantly asking just to go down to the reception to see his new friends. Our little one has a milk allergy, so we had been nervous about travelling with the allergy and any food issues we may have encountered. I made one passing comment to one of the ladies on reception one evening, and the next morning at breakfast we were presented with a big jug of Soya milk- which we later found out that the receptionist had gone to get especially for us- it’s not something they usually stock. The hotel itself is beautiful- extremely well positioned just far enough out of town to be quiet and tranquil, yet only a £2 taxi ride into the ancient town. The pool was very clean, and fresh water meaning no smell of chlorine or salt residue. The restaurant overlooks the river, and the food here was genuinely some of the best we had in the whole 2 weeks we spent in Vietnam- phenomenal (Try the crispy won-tons!!) We left for a night and actually felt home sick for this hotel- that’s how good it was. If you’ve made it this far- just book!
Read More
Mary Anne
icon-with Friends
with Friends
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This was a lovely spot to spend Tet, and we are so grateful to the amazing staff for making us feel so welcome and supported at a time when families are celebrating together. Beautiful rooms, very clean, good food!
Carol
icon-Leisure
Leisure
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our rooms were like motel rooms with access to pool out our front door. Large room had everything we needed plus. Large beautiful shower, separate large tub. Comfortable beds, nice overhead fan, toilet separate from bathroom. The staff was extremely helpful and kind. Restaurant right on the water in a lovely setting. Spa was wonderful. Highly recommend, great for a budget.
Read More
James
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This is an absolutely beautiful hotel, and we had such a relaxing time here. The staff are incredibly kind and helpful - they are genuinely lovely people. The food and drinks at the hotel are excellent, and the bamboo bar/restaurant overlooking the river is stunning. Beautiful pool - an excellent spa - there are a lot of activities in the area too that the hotel can help organise but it’s also a really lovely place to stay and relax in and of itself. We hope to be back one day soon! It is close enough to Hoi An old town to be convenient, but quieter and more relaxing.
Read More
Jamie Kayne
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

From the moment we arrived, Coco River and their staff was perfect for our family. The staff from reception, security, restaurant and housekeeping were lovely and provided exceptional service which cannot be faulted. They made us feel great and provided an exceptional level of experience. The hotel itself is a great base and has a great swimming pool area, as well as clean and large rooms and we felt so welcomed and at home, we actually cancelled other accomodation and extended our stay twice because of the experience we had. There were comments prior to going that we read about location, but honestly this wasn’t an issue. Yea, it’s away from the hustle and bustle, but as a family we were happy to take a 5-10 minute grab to the main “touristy” parts of Hoi An. There is also multiple restaurants/food options, pharmacy, convenience store, coffee shops and motorbike rental within 400m of the resort so was nice to get a respite from the madness of Hoi An which can be overwhelming. In saying that, we will be back here and will recommend the hotel to anyone considering Hoi An, especially those with younger children as it was perfect for what we needed.
Read More
Dr.
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Quiet, clean and very lovely and supportive staff. Thank you for making our stay very special Caroline and family
Joy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Nice accommodations and friendly and attentive staff especially the spa. Great massage and body scrub package. Pool was warm and food was delicious.
Hugh
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Such lovely staff, so helpful and informative about the local area. All the staff were very friendly and welcoming. I will definitely stay again
Richard
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great resort, staff are amazing and extremely helpful
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Nice hotel to relax in, away from the hussle of town. Staff go above ans beyond for guests. Very good English.
Andrew
icon-Leisure
Leisure
6,0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

It didn’t live up to the advertisement
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

The staff were friendly and helpful in every aspect of our journey.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Facade is uninviting, and it is a good 4.5 K from busy Hoi An. Inside the rooms are a little dated, but clean and comfortable. Staff only too willing to please. It’s decent value for money, but you won’t be wowed. Very good shuttle service necessary given distance from town.
Verified traveler
icon-with Partner
with Partner
8,0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Enjoyable stay. Beautiful river view. Used laundry service after a long trek in Phong Nha - amazed by how fresh our clothes was after cleaning. Would stay again
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Excellent staff, lovely food. and shuttle to town was great
Veronika
10,0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Love the place and staff. Very clean and quiet and beautiful. My only downside is location. It's a bit far from anything if you just want to wall out and explore. But they do have a shuttle that brings you the the beach or to downtown so it's easy to get there.
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Great hotel we loved the the location very quiet on the river ....the staff were very helpful and pleasant ....especially Jack ..!!! .rooms were large and very comfortable beds ...WiFi needs to improve and also breakfast dishes need to be hotter .....overall a really good stay didn’t want to leave ...
Verified traveler
icon-Leisure
Leisure
10,0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

I had a very special time here. Location was great because it’s a few minutes out of town, is quiet and the perfect place to rejuvenate before heading back Into the crazy hustle and bustle of Hoi An’s town centre. Free shuttle to town or locals beach. Staff are amazing, very hospitable. Rooms spotless, food good, views of the lake so peaceful and breathtaking.
Read More
Verified traveler
8,0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

The rooms and location are lovely. Simple things that could make the stay more pleasant are; Better poolside service - Beer bottles were left poolside overnight. We often had to request towels at the pool. Despite staff having nothing to do at the restaurant next to the pool no one ever came to see if you wanted any food or drinks. More attentive staff at the restaurant- flys would often be all over the fruit at breakfast and the staff didn’t have the initiative to cover the fruit or turn on the fans without prompting. We ate lunch and dinner at the restaurant for a couple of days as we had a sick child. It was disappointing to wait for such a long time for basic food (half an hour for sandwiches). The food was also overpriced and not particularly good. The shuttle is convenient but stops at two other hotels along the way, so allow half an hour to get to the old town this way. Still a comfortable place to stay away from the busy old town and with a few minor improvements it could be an excellent choice.
Read More
Kris
10,0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Hotel was nice with all the basic facilities and right next to the river. No complains whatsoever about the accommodation as it was more than what we expected. I did however pay extra to have my room upgraded as there was less privacy in our original room. However what made this whole stay a memorable one was due to the fact that their guest relations manager ‘Sunny’ went an extra mile to ensure our needs were well met by arranging for our tours, cars massage etc. I really want to give her a lot of credit for she is great with all her guests and will do everything she can to make their stay a good one. Coco river resort, Sunny is an asset to your hotel and she has done a good job at least enabling us to leave Hoi An with a smile on our face. Thank you Sunny for all your help during our stay there.
Read More
Number of reviews per page
20
40