Shangri-La Sydney

I liked the provided amenities and our rooms view of the Opera House was spectacular.

The staff was very kind and attentive. The housekeeping service on the day of check in was great. The lounge was amazing.

The reception is pure chaos with 50+ people in there most of the time. There are almost always people sleeping in the coffee shop and then because it’s not maximalist enough, there’s an art gallery with a million different works on display. The rooms are large, but look very tired and dated. The breakfast was standard fare but very expensive. On the bright side the amenities are good and in room dining was good.

The hotel is great and stratigically located. I had an incredible view of the opera house and bridge from my room. The staff is very attentive. Awesome service at the spa. The inly negative would be the pool and whirldpool area. They only have a out 10 lounge chairs so its difficult to find a spot. The whole area is very small and unappealing for a hotel like this. Not to mention that there were like 15 childrend running, jumping and screaming around. Felt more like one of those all inclusive resorts than a 5 star hotel.

My stay was very relaxing and comfortable. The staff were very helpful. Will certainly come back

Amazing stay. Good food. Expensive parking

Great stay! The cleaner did an amazing job and the staff all round were very helpful

Loved the buffet breakfast.

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Great property to visit with young adult. Great location...

The location was very good close to the Harbor and Opera house . A nice walking distance in a good weather. The room was very good . What I didn’t like , when I checked in I thought my booked room overlooks the harbor and opera house , but the receptionist said not exactly and that I need to upgrade against $150 a night which I found it very high . After some bargain I got for $100 a night . Next day I complained to the management saying that I should have upgraded for free cus this is the room I booked . Then they reduced to $50 a night which I had to accept for not having to back and unpack .

Wonderful views and horizon lounge was worthwhile.

The canepe was wonderful and room massive and appeared newly renovated. Would recommend

The staff were more than helpful breakfast was lovely as was the service for high tea Jane was very accommodating and professional

Incredibly attentive staff, super friendly and helpful. We had a gorgeous view of the opera house and circular quay. The room was very clean and the bed was like sleeping on clouds. We’ll definitely be back.

Well worth the money! Very close to the cruise port. Great location for walking to Sydney opera house, as well as other tourist sites. Very clean and comfortable hotel.

My wife and I thoroughly enjoyed our stay and can’t wait till our next visit. Great value for money in choosing a room on the high floors for accessing the Horizon Club of which was excellent. Staff were lovely, very helpful and inviting. Our greatest experience for many years. A little above our usual budget but the benefits in being able to access the Horizon Club for complementary buffet breakfast, afternoon tea and a great spread of food and drink from 6-8pm made it all worthwhile. Totally awesome views. Only downside is the multiple sets of stairs to drag luggage from Circular Quay to front door was a struggle, Mack sure you grab an uber to get there.

Everything was wonderful. Thank you!

An amazing experience. Room, other amenities and service of the highest quality.