Shangri-La Sydney

Hotels
9.1
/10
Exceptional
2,830 reviews

What Guests Say About Their Stay

Bethlehem E.

9.7
/ 10
Really enjoyed my stay at Shangri-La! We booked with the Opera view, so worth it!

f***a

9.4
/ 10
Everything here was perfect, all the facilities were perfect! And it's near from the train station also with the light rails (tram).

J***e

9.4
/ 10
We upgraded our room and had the best sunrise view overlooking the opera house🤍. The stay was very lovely and all the staff are very accommodating and nice, definitely recommended for a nice getaway.

Ary U. I.

9.4
/ 10
Kamar luas banget, ada ruang tamunya dan semua sesuai ekspektasi. View dari kamar ke Darling Harbour juga keren. Kalau ke Sydney bakal nginap di Shangri-La lagi.

S***a

9.4
/ 10
We spent 6 nights here and everything was excellent. Best view, best location, it was a wonderful experience.
In the Area
See Map
176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Shangri-La Sydney is a hotel is located at Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Sydney

176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000
Discover More Places
Lobby Shangri-La Sydney
Exterior 2 Shangri-La Sydney

Discover More About Shangri-La Sydney

Location


Shangri-La Sydney is a hotel is located at Sydney CBD.

About Shangri-La Sydney

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Sydney exclusively for you.

Shangri-La Sydney is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Sydney.

All facilities in Shangri-La Sydney

Bar, Cafe and Lounge Shangri-La Sydney
Bar, Cafe and Lounge
Swimming Pool Shangri-La Sydney
Swimming Pool
Fitness Center Shangri-La Sydney
Fitness Center
Functional Hall Shangri-La Sydney
Functional Hall
Lobby Shangri-La Sydney
Lobby

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Restaurant

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri-La Sydney

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only



Document Policy
Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
11:00 - 11:00

Accommodation charges AUD 52.00/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Parking is available on site (reservation is not needed), with an additional charge of AUD 105 per day.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - 15:00 - to 11:00 - 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Sydney
565
Number of floors in Shangri-La Sydney
36
Another facilities in Shangri-La Sydney
Concierge, Money changer, Medical service, Laundry service, 24-hour security

Frequently asked question in Shangri-La Sydney

What are available facilities at Shangri-La Sydney?
There are top facilites at Shangri-La Sydney such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Sydney?
The standard check-in time at Shangri-La Sydney is starting from 15:00 - 15:00 while the latest check-out time is at 11:00 - 11:00
Does Shangri-La Sydney provide breakfast?
Yes, Shangri-La Sydney provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Sydney?
Shangri-La Sydney is a 5.0-star hotel.
How many floors does Shangri-La Sydney have?
Shangri-La Sydney has 36 floors.
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More Reviews from Other Guests in Shangri-La Sydney

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (62)
Other sources (2,768)
9.2
Exceptional
From 2,768 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
sargon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

excellent
jean
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Christopher
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The horizon club as well worth it. Beautiful views and food for breakfast and canapés were wonderful
Adele
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed here for 6 nights in March with my sister. I cannot fault the hotel. It is beautiful, in a fantastic position ( although be prepared for steep slopes and lots of steps if walking). So close to main attractions. We had an opera room and the view was stunning. Lovely big room with lots of amenities. The staff were all so professional and friendly ( especially the lady who stood in the foyer all day!). I would definitely stay again and highly recommend
Read More
sargon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly, helpful staff
Kabi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful 1 night stay at this hotel.. Staff very friendly, nice breakfast enjoyed a lots.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel, fabulous location and staff amazing who went out of their way to help us, even letting us check in a full 6hrs early when we arrived at 9am after a long flight from the UK, even though we had only asked to store our luggage until actual check in time!
Joseph Daniel Sylvain
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is ideally situated within walking distance of most major tourist attractions, including the opera house, which is approximately a 10-minute walk away. While I did not personally use the restaurant, the bar and dining facilities appeared to be relatively expensive. Additionally, the rooms would benefit from refurbishment and modernization.
Read More
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was spotless with a wonderful view.
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful staff made our stay very special. The views were spectacular. So close to everything The Rocks and Circular Quay has to offer. Thank you.
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Wonderful stay, great staff and great facilities
Melinda
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff. Upscale quality room. Great location!
Susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect place to stay. Amazing staff, views and amenities. Walkable to everything.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful views and very helpful and friendly staff
Donna
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was fabulous!
Anne
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely stay. Excellent food in the Lounge Restaurant and at breakfast.
Erin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property. Attentive staff. Amazing views. And a phone call on day 2 checking if everything was ok.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A spacious room, comfortable with a lovely view of the harbour. Tea and coffee appreciated. Plenty of worktop space. Lovely staff, well located for the bridge, Opera house, Botanic gdns and water ferries.
KWANGHO
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stay at Shangri-La Sydney regularly for business and usually choose the Horizon Club. However, check-in is almost always delayed. Even though check-in is 3 PM, I’ve had to wait until after 4 PM multiple times, including this visit. What’s disappointing is not just the delay, but the unprofessional attitude and lack of concern. The lounge service has also declined. During both evening service and breakfast, staff didn’t take orders properly, coffee was delayed, and there was no apology. I used to come here for the high level of service, but recently it has been quite disappointing.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Shangri-La Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (62)
Other sources (2,768)
9.2
Exceptional
From 2,768 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
sargon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

excellent
jean
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Christopher
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The horizon club as well worth it. Beautiful views and food for breakfast and canapés were wonderful
Adele
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed here for 6 nights in March with my sister. I cannot fault the hotel. It is beautiful, in a fantastic position ( although be prepared for steep slopes and lots of steps if walking). So close to main attractions. We had an opera room and the view was stunning. Lovely big room with lots of amenities. The staff were all so professional and friendly ( especially the lady who stood in the foyer all day!). I would definitely stay again and highly recommend
Read More
sargon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly, helpful staff
Kabi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful 1 night stay at this hotel.. Staff very friendly, nice breakfast enjoyed a lots.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel, fabulous location and staff amazing who went out of their way to help us, even letting us check in a full 6hrs early when we arrived at 9am after a long flight from the UK, even though we had only asked to store our luggage until actual check in time!
Joseph Daniel Sylvain
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is ideally situated within walking distance of most major tourist attractions, including the opera house, which is approximately a 10-minute walk away. While I did not personally use the restaurant, the bar and dining facilities appeared to be relatively expensive. Additionally, the rooms would benefit from refurbishment and modernization.
Read More
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was spotless with a wonderful view.
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful staff made our stay very special. The views were spectacular. So close to everything The Rocks and Circular Quay has to offer. Thank you.
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Wonderful stay, great staff and great facilities
Melinda
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff. Upscale quality room. Great location!
Susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect place to stay. Amazing staff, views and amenities. Walkable to everything.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful views and very helpful and friendly staff
Donna
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was fabulous!
Anne
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely stay. Excellent food in the Lounge Restaurant and at breakfast.
Erin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property. Attentive staff. Amazing views. And a phone call on day 2 checking if everything was ok.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A spacious room, comfortable with a lovely view of the harbour. Tea and coffee appreciated. Plenty of worktop space. Lovely staff, well located for the bridge, Opera house, Botanic gdns and water ferries.
KWANGHO
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stay at Shangri-La Sydney regularly for business and usually choose the Horizon Club. However, check-in is almost always delayed. Even though check-in is 3 PM, I’ve had to wait until after 4 PM multiple times, including this visit. What’s disappointing is not just the delay, but the unprofessional attitude and lack of concern. The lounge service has also declined. During both evening service and breakfast, staff didn’t take orders properly, coffee was delayed, and there was no apology. I used to come here for the high level of service, but recently it has been quite disappointing.
Read More
Number of reviews per page
20
40