Quality Hotel Fallsview Cascade

Friendly staff, good breakfast and free coffee 24*7

Rooms were dated and old looking for somewhere advertising they just got through renovations. Rust on the bathtub. Floors and beds were kind of grungy. Windows still had wood sills with 100 coats of paint. Condensation all over single pane windows. I asked the front desk for towels for the pool. I was told they were in laundry. I asked if he had any idea as to how long until they would be done and he said "no idea, theyre washed offsite, i have no control over it". To then ask one of the room cleaners if she had any. She immediately put about 20 towels in the pool for use. You get what you pay for. Ive been to other hotels with a similar price, and they were much better maintained. I would not go back.

Staff were wonderful room was clean nice it was very good location near everything very safe

The location was perfect. The hotel was a little outdated. Staff was very nice.

Ok, lets start off with check-in. The "person" who checked us in was the rudest individual I have ever delt with. Yelled at people I was traveling with over a key card. Others have had run ins with him as well. (Snow white) this hotel is dirty, the pool atrocious! Scum on the side of it, hair balls on its deck all 4 nights we went and looked hoping they had cleaned it. Our room was not cleaned once, when we asked for clean towels the maid said to get them from the pool. The breakfast was so horrible and low-quality we went out for breakfast. The shower had bugs and grime, the curtains were torn, the chairs leather was crackdd and broken , slicing my leg. The hotel does not have one security camera, (i mean none) the lock leading to the pool area is duct taped so anyone can walk in. The place smells of musty and mold from being close to the falls and not properly cleaned. Save your money and stay else where. This place is a hotel from hedes. We had 3 more stays booked for throughout the summer. We cancelled and booked else where.

Views were lovely, walking distance to everything and breakfast was delicious. There was busted glass in the parking lot but we didn’t get a flat tire. Staff called our hotel room at 11:30 at night waking us up to move our car because one of the tires was on the white line. This was very disruptive to our sleep and stay.

Spend 50-100 more to have sound proofing, a towel rod that doesn’t fall off the wall, adequate TV, informed check ins, and comfortable mattresses. But….location is good.

The room was clean but no towels provided. We have to ask for it. They gave only two basic

They need a lot renovation,balcony door,tv curtains bathroom,

Clean room, great staff but breakfast was disappointing.

Clean room, hotel was close to everything...you could walk down to The Niagara Falls within 3minutes

Rooms are dated but clean. Staff were excellent, breakfast was standard 👌

Room floor was not clean enough

Our room was clean, a bit dated. Only complaint is the rooms are not very soundproof. Hotel wasn’t full, I think they should have used every second room for a rental. Breakfast was Buffett style, different choices for bread, scrambled eggs, sausages, pancakes and waffle maker, muffins, cereal, yogurt, apple and orange juice , tea and coffee and fresh apples.

The

Not a fancy hotel, but for the price it was clean enough and reasonable. Breakfast was good.

Thoroughly enjoyed the pool and hot tub. The location can’t be beat! This works for a night at a show and a quick bite to eat before we head back home.

Breakfast was good. Hotel was clean. Elevator was an issue, wouldn't open on 1st floor properly, then out of service. Had to use the stairs to and from the 5th floor! Thankfully I'm in good shape for 76 years old, had to do them several time.

Everything met our expectations

The hotel was very clean. The staff were very friendly and helpful. I didn`t realize what the the breakfast started and showed up early but the woman who was working there let us in early. That was great. The hotel is a bit older but the room was very good. The hotel was very quiet as well.