ARK Canary Wharf

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7.6
/10
Pleasant
1,620 reviews

What Guests Say About Their Stay

Donovan

10.0
/ 10
The room as usual was spotless and immaculate, though the bed is a small double it is still very comfy and the two of us had no complaints about it. Room amenities are great, kettle, electric hob, microwave and there's even washing up liquid and a sponge. The fitness rooms are more than adequately for mo needs. The 'icing on the cake' has to be the 20th floor swimming pool and jacuzzi with its view across the Thames (there's also a sauna and steam room). The on the 20th floor is spacious and relaxing and a great variety of drinks to suit everyone. My one disappointment is the size of the shower, very compact but the water pressure is great.

Anna-Leza

10.0
/ 10
Had to check in at the last minute and was not disappointed. Clean, comfortable, well appointed studio room with kitchenette was perfect

Mark

10.0
/ 10
It started very badly with Satnav sending us to a pedestrianised deadend at the waterfront. However with telephone assistance from the Ark staff we eventually found the entrance which is set back from the road. We stayed in a tiny double bed studio, probably the smallest we have ever seen. It was however perfect for our stay and was very well fitted out and spotless. The pool and spa was stunning and with incredible views from the 20th floor to the O2. Staff qere helpful, lifts a high tech joy and all in all extremely good value. Access to all areas via the adjacent light railway station was a huge benefit for getting around. We would stay again and now we know where the entrance is it will be even better!
In the Area
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20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ARK Canary Wharf is a good choice when you are visiting Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ARK Canary Wharf

20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF
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Lobby ARK Canary Wharf
Lobby 2 ARK Canary Wharf

Discover More About ARK Canary Wharf

General
In London (Canary Wharf)

Location
A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of Excel London and Tower Bridge. This hotel is 4 mi (6.5 km) from The Arena and 4.6 mi (7.5 km) from Greenwich Market.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cutty Sark - 2.1 km / 1.3 mi
Greenwich Market - 2.2 km / 1.3 mi
National Maritime Museum - 2.4 km / 1.5 mi
Greenwich Park - 2.7 km / 1.7 mi
The Arena - 4.1 km / 2.6 mi
River Thames - 4.3 km / 2.6 mi
Excel London - 4.7 km / 2.9 mi
ABBA Arena - 4.9 km / 3.1 mi
Tower of London - 5.6 km / 3.5 mi
Tower Bridge - 5.9 km / 3.6 mi
Brick Lane - 5.9 km / 3.7 mi
Victoria Park - 5.9 km / 3.7 mi
Westfield Stratford City - 6 km / 3.7 mi
Queen Elizabeth Olympic Park - 6.4 km / 4 mi
Sky Garden - 6.7 km / 4.2 mi

The nearest airports are:
London City Airport (LCY) - 8.5 km / 5.3 mi
Heathrow Airport (LHR) - 102.9 km / 63.9 mi
Gatwick Airport (LGW) - 80.8 km / 50.2 mi
Stansted Airport (STN) - 56.5 km / 35.1 mi
Luton Airport (LTN) - 86.9 km / 54 mi

Facilities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.

All facilities in ARK Canary Wharf

Swimming Pool ARK Canary Wharf
Swimming Pool
Fitness Center ARK Canary Wharf
Fitness Center
Functional Hall ARK Canary Wharf
Functional Hall
Common Space ARK Canary Wharf
Common Space
Lobby ARK Canary Wharf
Lobby

Transportation

  • Limited parking

Things to Do

  • TV lounge
  • Library
  • Indoor pool
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in ARK Canary Wharf

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 18 years old and younger are not permitted at this property.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Children not allowed

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARK Canary Wharf
151
Number of floors in ARK Canary Wharf
20
Another facilities in ARK Canary Wharf
Limited parking, TV lounge, Library, Indoor pool, Fitness center

Frequently asked question in ARK Canary Wharf

What are available facilities at ARK Canary Wharf?
There are top facilites at ARK Canary Wharf such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ARK Canary Wharf?
The standard check-in time at ARK Canary Wharf is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does ARK Canary Wharf provide breakfast?
Yes, ARK Canary Wharf provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARK Canary Wharf?
ARK Canary Wharf is a 4.0-star hotel.
How many floors does ARK Canary Wharf have?
ARK Canary Wharf has 20 floors.
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More Reviews from Other Guests in ARK Canary Wharf

7.6
Pleasant
From 1,620 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

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Traveler Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Vipen
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only good thing was the pool steam and sauna facilities, everything else was poor and dangerous. 1) The bed had a sharp metal spring protruding out of it which was only realised when someone got injured from it. 2) The shower door was broken and nearly fell on my face. 3) There was no kitchen equipment (cutlery plates or other basic things). The listing falsely advertised that these would be present. 4) There was no kitchen soap but I guess we dont need it because they did not provide any kitchen items anyway. 5) The fridge shelf was broken. 6) The apartment was extremely hot, surprised there is no air conditioning available. In fairness this was not advertised anyway. 7) The pool and sauna areas had no locker rooms available and there was only 1 closed shower to use between everyone that uses the facilities. 8) The bathroom was the smallest I have seen in my life. The sink was made for a 5 year old and it was so low down you would have to sit on the toilet just to use it. The shower was so small, if you are over 6ft and carry some weight, you are not going to be able to move without getting hit by something. 9) You try to call the front desk a million times and no one answers. You try to message via the expedia app to the hotel and they do not respond. Absolute joke. 10) At one point the whole area was surrounded by police, don't know what happened, but it doesn't seem that safe. Very shocking experience to say the least. I will not be coming back. Avoid.
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Dannet
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

10/10 we loved it, so beautiful
Laura
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were amazing, room impossibly and suffocating hot due to lack of aircon and airflow. Stayed on one of the hottest days of the year and from stepping out the lift and into the corridor on the 15 floor I knew I was going to be in for a terrible night. There was a small fan in the room but it didn’t touch the temperature
Suraien
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room very nice and Modern and nice pool
Bonny
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room were clean, the staff were amazing and the area was very nice
Max
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was overheated. Really bad air. The kitchen bit was without any cutlery glasses or plates. Just empty. The room wasn’t really cleaned and the corridor was smelling really uncomfortable. I don’t know why they have so good ratings.
Manola
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only thing I liked about the property was the laundry, and the foyer because it was the only place which was air conditioned. We were in London during the heatwave and there was no airconditioning in the rooms, only a tiny fan. The room was dirty when we checked in, and smelled of cat urine, as did the hallways. The smell got worse as the weather got hotter. We had to keep the window open overnight and of course couldn’t block out the noise of the trains. We checked out one day earlier out of our desperation to get a good nights sleep. I absolutely cannot recommend this accommodation
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Rebecca
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was not maintained well and had awful smells. There is no air con but we were given 2 fans that barely worked. No where to put them other than right next to the bed. The bathroom was very big but the shower was tiny and leaked. TV was small. A terrible experience.
Kerry
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Someone busted into our room at 1.40am whilst we were fast asleep. It was terrifying, my husband almost attacked the guy- this guy was holding a key card and had been given our room as a mistake We complained in the morning and was told we need to write to their office to complain. COOL THANKS
LAM
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lobby is good. However, no air conditioner from lift lobby to room. Hotel only provide fan to customer which is a bit disappointed as the hotel private is not low.
Stuart
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Unfortunately no air conditioning or even a fan to cool you down which meant we had to have both windows open and with the DLR line passing directly under the window ever 10 mins or so it was very difficult to sleep with the noise. I get that London isn’t always this warm but it was when we stayed and it was pretty unbearable in the room. The room was smaller than expected too although that wouldn’t have mattered if we could have cooled down.
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Elle
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I wouldn’t waste your time staying here if it’s not winter. Our room was unbearable and we actually chose to drive home after our event as it just wasn’t possible to sleep with the heat. There is one window which hardly opens and a very small fan which did absolutely nothing. The fridge also didn’t keep anything cold as when I came back everything was warm and it smelt strongly of beer. The bathroom is so small you can hardly turn around in it and had no cold water from the tap only scalding hot. I took things to reception whose suggestion was ‘ well there should be cold water’. Said they agreed it was very hot and asked if I had bothered to open my window. We asked for a refund as we had no choice but to drive home at 1am but they refused as we had already checked in. Hotels.com have been very helpful and been trying to resolve it by the hotel are flat out refusing even though we didn’t even get to sleep there. Wouldn’t recommend or return. The reception also never answer their phone so good luck if you have a question.
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Emilia
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s not sound proof at all. A couple 2 doors down we’re having g a fight in the middle of the night that woke everyone up on the floor.
Paul
icon-
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Heat wave hitting London, windows in the rooms where left on with no air con. Didn't stay. Went to a different hotel.
Donovan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room as usual was spotless and immaculate, though the bed is a small double it is still very comfy and the two of us had no complaints about it. Room amenities are great, kettle, electric hob, microwave and there's even washing up liquid and a sponge. The fitness rooms are more than adequately for mo needs. The 'icing on the cake' has to be the 20th floor swimming pool and jacuzzi with its view across the Thames (there's also a sauna and steam room). The on the 20th floor is spacious and relaxing and a great variety of drinks to suit everyone. My one disappointment is the size of the shower, very compact but the water pressure is great.
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Zelda
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, spacious, everything needed. Amenities were good the only downside is yes you get a fan in the room but with the hot weather it really needed Aircon, difficult to sleep with how warm the room gets. Other than that zero complaints and would stay again
Oli
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were good, site facilities are great! However... The rooms are so poor. I'm not a bed dimension expert but these beds are tiny, because the rooms are like matchboxes. I've never had the desire to swing a cat round, but here you couldn't even swing a mouse! Whilst I was considering swinging an ant round, I had to stop due to the deafening sounds that you get every 15 minutes from the neighbouring DLR, luckily between 1am and 5am they had a little break so I got some rest in my pixie sized bed... Pointless kitchenette with zero items in, a broken kettle, a broken iron and blocked bathroom sink, should invest some money in actual rooms rather than facilities. Like two different places. Also, pretty sure the doors are made from lead or something easily as dense, not sure how the dwarfs these rooms are designed for would open them!! To summarise, stay here as a last resort, not worth the small savings you can make vs other places.
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farhan
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ridiculously small shower for a 6ft 3in person. Extremely loud train runs from 5am till 1am right beside the property, hard to sleep. Tv and iron both did not work.
Helen
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really good, room/bed was a little small but to be expected in the city
Nicola
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great value for stay in Canary Wharf
Number of reviews per page
20
40

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Lobby 4 ARK Canary Wharf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.