Ruby ZOE HOTEL LONDON by IHG

The hotel is clean, offers good dining and bar options. Its location is great. It is close to the Tube to get around town or to/from Heathrow. Also a good variety of restaurants in a comfortable walking distance. There is also the Portabella market on weekends. It's a good choice whether your trip is short or long. I have no hesitation to recommend it.

One of the elevators did not work and the other two that was working had some issues when the doors were closing and they opened and closed 3-4 times every time you used them. This took long time and we could not access the stairs either. The TV did not properly either, green screen after a couple of minutes. A part from those two things we enjoyed our stay (2nd time)

Spotless room with lots of space. Easy check-in with very welcoming staff. Perfect location justcsteps from the tube and busvstops, and easy walking to most of Notting Hill. Perfect place to anchor a London stay.

If you are going to London, this is the place to stay. It is very well located, clean, well decorated and designed. The staff is lovely and the price is great. Not to mention the rain showers.

Great place to stay - immaculate- helpful staff - clean comfortable rooms

El hotel esta muy bien ubicado y en una excelente area. La atencion de Camila David Chris y Carlos fue inmejorable. Fueron muy amables y antendieron todas nuestras necesidades.

No coffee in rooms.

This was my first time staying at this property and I really enjoyed it! The area is excellent to bop around Notting Hill and the room itself was clean and immaculate. Not to mention the bed and pillows were perfect. The only oddity is that I didn’t book a room with accessibility features yet this is the one I was given. It’s not a problem per se, but the bathroom sink was at my knees and I had to wrestle with the shower curtains to not soak the bathroom. Also as a note, the bathroom door does not stay open by itself and it’s heavy. I can see this being a real problem for someone in a wheelchair to maneuver. It’s also the last room on the floor so it’s especially long to get to, another ding on the accessibility side. As an able bodied person I really enjoyed the room but I want to highlight some things I noticed so that hopefully the hotel can make some changes. Otherwise, it was a lovely stay and I would go back!

Very clean room. The staff was very helpful and always with a smile on their faces

The staff was all very nice. There were 3 very nice ones. Caio, Chris and Cami. Very helpful and made a better staying.

This was a great location. Very clean, pictures show exactly what the room looks like

Always prefer Tea & coffee in the room, rather than a guitar amplifier? Very comfortable bed & a good shower.

Great location in Notting Hill. Excellent, attentive staff. Overall comfort was fine and value for money okay. (Add on breakfast was 30 pounds a day?!) But a very good rating overall.

Ideal for if you just need a clean, cozy place to sleep at the end of the night. Located in one of London's most expensive neighborhoods, it has the accessibility of 3 tube lines right down the block. There are also 4 supermarkets just downstairs, and a plethora of restaurants and shops in the area. It's on a busy street and never did it feel unsafe. The room was generally very clean and big with a comfy bed and adjustable AC, but has atypical misses. There is a Bluetooth speaker and a guitar amp, but face towels and slippers have to be purchased from the vending machines on select floors. Housekeeping had only come once in a course of a week. The glass box shower provided little insulation and water poured out onto the floor. Its layout provided little help since it shared a space with the toilet, but the sink was outside in the room. With the toiletry bottles secured to the wall, you then have to leave the shower area to get to the lotion and hairdryer. There was also mold behind the hand shower. For light sleepers, the sound of other rooms using the toilet may result in you waking from hearing water run through the pipes. It's not the worst since there was little door slamming or hearing people in the hallway. Generally, decent for if you're staying solo. May be difficult for those sensitive to noise or sharing a very transparent restroom with others.

Very clean and in great condition

There is no spa here i don't think?

Great

My room was spacious and spotless. Staffs were friendly and welcoming. Location was perfect it has everything!!!! M&S/waitrose/tesco and of course the portobello market

Immaculate, quiet and spacious room

Small but clean, very limited amenities, quite expensive for what it is