The Moat House

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9.4
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Alison

10.0
/ 10
Rooms were very clean and bed comfortable. Staff were very friendly and helpful. First morning breakfast had been sitting on hotplates too long, but second morning food very good. Just your luck when you arrive. Evening meals excellent. Enjoyed a few drinks by the lake watching the ducks. Loved the peacefulness. Would visit again

Peter

10.0
/ 10
Nice comfortable "wedding venue" style hotel. Good bar food in characterful bar. Excellent breakfast. We would definitely come back.

David

10.0
/ 10
The location is very handy if looking for a short stay near the M6. The hotel is reasonably large and caters for casual visitors as well as hotel guys given it's location next to water. Accordingly, the bar areas can be quite busy. The rooms were clean, a decent size and the beds extremely large and comfortable. The food in the restaurant was tasty and well presented and the service attentive without being intrusive. The Hotel prices were higher than some but still felt it was reasonable value for the quality of the food and the level of service provided. Definitely a good spot for a break from travelling .
In the Area
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Lower Penkridge Road, Acton Trussell, Acton Trussell and Bednall, South Staffordshire, Staffordshire, England, ST17 0RJ

Main Facilities

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Laundry service
Parking
Luggage storage
Elevator
Garden
24-hour Receptionist
The Moat House is located in area / city Acton Trussell and Bednall. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Moat House

Lower Penkridge Road, Acton Trussell, Acton Trussell and Bednall, South Staffordshire, Staffordshire, England, ST17 0RJ
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Exterior The Moat House
Exterior 2 The Moat House

Discover More About The Moat House

General
In Stafford

Location
Located in Stafford, The Moat House is a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre. This hotel is 8.5 mi (13.7 km) from McArthurGlen Designer Outlet and 11.9 mi (19.2 km) from Weston Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cannock Chase - 3.4 km / 2.1 mi
Cannock Chase Country Park - 4.1 km / 2.5 mi
Penkridge Leisure Centre - 4.9 km / 3 mi
Ancient High House - 5.7 km / 3.5 mi
Stafford Gatehouse Theatre - 6.4 km / 4 mi
Stafford Leisure Centre - 6.5 km / 4 mi
Stafford Castle - 6.5 km / 4.1 mi
St Chad's Church - 6.8 km / 4.2 mi
Evans Park - 6.9 km / 4.3 mi
The Chase Golf Club - 7.4 km / 4.6 mi
Tenpin Ltd - 7.5 km / 4.6 mi
Shugborough Hall - 8.7 km / 5.4 mi
Staffordshire County Showground - 10.6 km / 6.6 mi
Brindley Heath Country Park - 10.6 km / 6.6 mi
Cannock Park Golf Club - 11 km / 6.8 mi

The preferred airport for The Moat House is Birmingham Airport (BHX) - 59.7 km / 37.1 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Orangery Restaurant serving guests of The Moat House. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 8 AM to 10 AM.

Rooms
Stay in one of 41 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Moat House

Functional Hall The Moat House
Functional Hall
Common Space The Moat House
Common Space
Exterior The Moat House
Exterior
Bedroom The Moat House
Bedroom
Others The Moat House
Others

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Moat House

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Important Note
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Moat House
41
Another facilities in The Moat House
Breakfast, Garden, Free WiFi, Banquet, Parking

Frequently asked question in The Moat House

What is normal check-in & check-out time at The Moat House?
The standard check-in time at The Moat House is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Moat House provide breakfast?
Yes, The Moat House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Moat House?
The Moat House is a 4.0-star hotel.
How many rooms are available at The Moat House?
The Moat House has 41 rooms in total.
What do past guests say about The Moat House?
The Moat House is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Moat House

9.4
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews The Moat House

Number of reviews per page
20
40
Top reviews
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms were very clean and bed comfortable. Staff were very friendly and helpful. First morning breakfast had been sitting on hotplates too long, but second morning food very good. Just your luck when you arrive. Evening meals excellent. Enjoyed a few drinks by the lake watching the ducks. Loved the peacefulness. Would visit again
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Stephanie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good sized room and lovely conservatory restaurant with good food and service. Buffet breakfast good selection but let down by slow service and in replacing breakfast items that had run out.
Sidney
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very lovely tranquil hotel on the lake staff very good and the room excellent ,but for a 4 star AA Michelin hotel we were expecting a breakfast menu not a buffer breakast which was not the best
Martin
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely setting Breakfast finished too early at 10am
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and great night’s sleep
Gregor
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall the hotel was really nice, and they have fantastic views, either over the large pond or over the canal over breakfast. It was in need of a little TLC especially in our bedroom. We did find the buffet a bit disappointing as it was cold and appeared to have been there since first thing (we were there an hour after service started). We also found one or two flies in the bedroom and the restaurant. However the staff were very friendly and helpful, and despite our minor issues, we would return.
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Peter
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice comfortable "wedding venue" style hotel. Good bar food in characterful bar. Excellent breakfast. We would definitely come back.
Linda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic
David
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is very handy if looking for a short stay near the M6. The hotel is reasonably large and caters for casual visitors as well as hotel guys given it's location next to water. Accordingly, the bar areas can be quite busy. The rooms were clean, a decent size and the beds extremely large and comfortable. The food in the restaurant was tasty and well presented and the service attentive without being intrusive. The Hotel prices were higher than some but still felt it was reasonable value for the quality of the food and the level of service provided. Definitely a good spot for a break from travelling .
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Sandra
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What a beautiful find. Had a lovely 2 night stay The grounds and the hotel are really worth a visit
Ian
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The varied breakfast menu that is published on the Hotel website, which (as regular guests) we expect and have come to enjoy, was seemingly not available. This had been replaced by (the all too familiar ) buffet arrangement of the full English "fry up" breakfast, kept warm - This was disappointing. Since on booking in, we were neither made aware to this deviation from the published menu. Nor made aware of any other alternatives to what the kitchen might be prepared to do for guests. Eg (1) Poached rather than fried eggs. (My wife is digestive intolerant to fried foods) (2) The alternative vegan breakfast. But in saying this the "Fry up" buffet breakfast food (although restricted in choice) was passible ! Service- After sitting at a table for some time, we had to catch a member of staff "In passing" to ask for tea and toast. Not the "Way of working" we might expect of this hotel with guests. But has happened in the past . But overall, this "Breakfast "experience does not detract from the quality & standard of the hotel rooms & facilities, the quality and standard of the dinner food menu and (most importantly )the excellent /attentive standard of service in the restaurant from all the staff.
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Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A lovely room, situated beside a canal, with narrow boats passing by. The whole area of the hotel in an attractive setting to sitwith a drink outside by a small lake. Food good as was breakfast. All this just a mile or two off the M6.
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was a buffet breakfast. I prefer a freshly cooked breakfast. All the staff were fantastic. Would definitely recommend
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is spotless food amazing staff very friendly and helpful highly recommend this hotel
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

At telephone beforehand and on arrival all staff were very pleasant, warm, friendly and helpful. Room was fine and air con a welcome surprise. Dinner in restaurant was excellent. Breakfast was good but not perhaps as good as dinner. Grounds all very attractive but walking around, particularly at the rear, we did notice some litter and areas in need of attention. Overall an enjoyable visit and in my view competitively priced.
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Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Such a beautiful hotel with hidden old features, yet the rooms are very modern ! Air conditioning in the room and EV charging points- one don’t work but the staff were super keen to resolve the situation! Really couldn’t fault them . food was amazing, location so tranquil yet 15 minutes from Stafford city centre- will definitely stay again !!
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Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is the second time we have stayed and we will be back, friendly staff, lovely clean rooms hot breakfast and great accessibility to and from the motorway thank you
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location with excellent views, all staff are friendly and attentive, great dog friendly hotel.
NORMAN
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

First time we have stayed in this hotel after a long boat trip from Belfast. A lovely Hotel set in Amazing grounds. The hotel is well maintained and the choice of evening meals were great also. There was a Prom Party going on when we arrived at the hotel and was noisy, but when you ventured into the restaurant there was no noise at all. The bed was too soft for myself but my wife loved it. The only area of concern is the breakfast meal. There needs to be a bit more care and attention to detail on this. It was self service but when we got there, there was not a lot of food left at the time. The staff need to check this on a regular basis and top up where necessary. If you wanted toast then you had to ask for some when you are at the table and whilst waiting for the toast my wife's bacon and eggs were getting colder even on a hot plate. Other than that i would thoroughly recommend this hotel and I will be going back to it in the near future as it is a great halfway stop back down to London the next day.
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Ian
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a quality 4 star hotel. Despite there being a large evening function the service was unaffected. Excellent food. Not disturbed by the lateness of the function.
Number of reviews per page
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Bedroom 4 The Moat House

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