Hotels near Lenmarc Mall

I really like staying here 😍, the room is very comfortable, the breakfast is delicious and there are lots of menu choices.. it's really great 🥰

Love everything about the hotel: the location, the room, the food, and on top of that, the great staff. Kudos!

I really enjoyed my staycation at Harris Hotel Surabaya. It was my first time and I was very satisfied ❤️

A truly unforgettable birthday surprise and extra service from all the condiments.. I admit it was really 🌟🌟🌟🌟🌟

Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.

The front desk/receptionist was very friendly. We also received a free upgrade to their highest-rated room without asking—what great service!

The best place to stay when you're in Surabaya. Love the breakfast food varieties.

I had a wonderful stay at this hotel. The room was comfortable, the service was great, and the overall atmosphere made me feel relaxed. It was a pleasant experience, and I would definitely love to stay here again.

The service at this hotel is consistently top-notch, with the staff always friendly and helpful, including allowing a late check-out because the kids were just in bed. Shangri-La Surabaya is truly the best.

Very nice hotel to just chill and the outdoor areas are great for just chilling and relaxing in general. The staff were amazing and very helpful. Loved the stay.

They treated you as a king, very nice welcome from the staff, and they took very nice action when I got an issue. Good job and maintain your hospitality.

Clean, friendly service and strategic place.

The hotel room was very spacious, the bathroom was super clean like new, the food was delicious, the staff service was very good, fast. Just seeing the staff, they came up and asked "Can I help you?" Even though I was just looking, hehehe. The guests were not left with the slightest difficulty, everything was helped and everything was fast. The food was also delicious. In short, the best stay here. There was an additional adult meal pack which was also not expensive, which is reasonable in my opinion. Overall, everything was okay. Thank you for giving us the best. GBU

It was a pleasant stay, the staff were friendly and very helpful. Recommended.

I highly recommend this hotel. I felt helped throughout my stay by the friendly staff, who were prompt when asked for assistance. The room was comfortable and the staff were friendly. ⭐⭐⭐⭐⭐

The hotel staff was very friendly, and the breakfast was delicious and varied. There were many choices, including both modern and traditional options. The rooms were spacious and clean. The restaurant was open 24 hours. I would definitely stay here again if I visit Surabaya again.