Dorsett Shepherds Bush

Hotels
Finding rooms for you...
7.8
/10
Pleasant
1,528 reviews

What Guests Say About Their Stay

Matthew

10.0
/ 10
We were upgraded to a suite when we arrived, so perhaps we were biased. But we couldn't really fault the staff or the facilities.

Diaminique

10.0
/ 10
This was an amazing hotel, great location, clean rooms and a great breakfast spread

Keith

10.0
/ 10
The fact that I asked for a heater to be placed in advance in our room for my wife was great service . Unfortunate not to have access to restaurant for dinner on Valentine weekend!
In the Area
See Map
58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE

Main Facilities

See more
Laundry service
Fitness center
Luggage storage
Elevator
Express check-out
Disabled access friendly
Dorsett Shepherds Bush is a hotel is located at Hammersmith and Fulham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around Dorsett Shepherds Bush

58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE
Discover More Places
Lobby Dorsett Shepherds Bush
Lobby 2 Dorsett Shepherds Bush

Discover More About Dorsett Shepherds Bush

General
Near Westfield London Shopping Centre

Location
With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. This hotel is 2.5 mi (4.1 km) from Royal Albert Hall and 3.1 mi (5 km) from Oxford Street.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield London Shopping Centre - 0.5 km / 0.3 mi
Holland Park - 1.5 km / 0.9 mi
Eventim Apollo - 1.6 km / 1 mi
Kensington High Street - 1.6 km / 1 mi
Olympia Events - 1.7 km / 1 mi
River Thames - 2.1 km / 1.3 mi
Portobello Road Market - 2.4 km / 1.5 mi
Kensington Gardens - 2.6 km / 1.6 mi
Kensington Palace - 3.3 km / 2.1 mi
Queensway - 3.6 km / 2.3 mi
Imperial College London - 3.9 km / 2.4 mi
Royal Albert Hall - 4 km / 2.5 mi
Hyde Park - 4.1 km / 2.5 mi
Stamford Bridge Stadium - 4.2 km / 2.6 mi
Natural History Museum - 4.2 km / 2.6 mi

The nearest airports are:
Heathrow Airport (LHR) - 20.7 km / 12.9 mi
London City Airport (LCY) - 48.7 km / 30.3 mi
Gatwick Airport (LGW) - 64 km / 39.7 mi
Luton Airport (LTN) - 56.2 km / 34.9 mi
Farnborough (FAB) - 56.9 km / 35.3 mi

The preferred airport for Dorsett Shepherds Bush is Heathrow Airport (LHR).

Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Dining
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Rooms
Make yourself at home in one of the 317 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Dorsett Shepherds Bush

Fitness Center Dorsett Shepherds Bush
Fitness Center
Functional Hall Dorsett Shepherds Bush
Functional Hall
Lobby Dorsett Shepherds Bush
Lobby
Bedroom Dorsett Shepherds Bush
Bedroom
Others Dorsett Shepherds Bush
Others

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Disabled access friendly
  • Braille or raised signage

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Dorsett Shepherds Bush

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Professional property host/manager, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Shepherds Bush
317
Number of floors in Dorsett Shepherds Bush
8
Another facilities in Dorsett Shepherds Bush
Breakfast, Snack bar, Fitness center, Free WiFi, Banquet

Frequently asked question in Dorsett Shepherds Bush

What is normal check-in & check-out time at Dorsett Shepherds Bush?
The standard check-in time at Dorsett Shepherds Bush is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Dorsett Shepherds Bush provide breakfast?
Yes, Dorsett Shepherds Bush provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dorsett Shepherds Bush?
Dorsett Shepherds Bush is a 4.0-star hotel.
How many floors does Dorsett Shepherds Bush have?
Dorsett Shepherds Bush has 8 floors.
How many rooms are available at Dorsett Shepherds Bush?
Dorsett Shepherds Bush has 317 rooms in total.
See All

More Reviews from Other Guests in Dorsett Shepherds Bush

Overall Ratings & Reviews Dorsett Shepherds Bush

Traveloka (6)
Other sources (1,522)
7.8
Pleasant
From 1,522 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dorsett Shepherds Bush

Number of reviews per page
20
40
Top reviews
Luiz
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stay away from this place! The most unhelpful staff I have ever come across! Also there was no air conditioning, and when asking about it at reception they said it was a maintenance issue. However, when speaking to other guests they mentioned theirs was working just fine. It cannot be a maintenance issue if they already have fans left at the room door, but it’s worse to think it’s deliberate! It’s dishonest to say the least, but the fact that works in certain rooms and not others leads me to think perhaps they select who gets air conditioning and who doesn’t based on how they booked. The location is great, good train stations on short walk, loads of restaurants, the Westfield and supermarkets. The breakfast is not worth the extra cost!
Read More
Aida
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The smell as you enter the hotel is fabulous! The room was clean
Matthew
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were upgraded to a suite when we arrived, so perhaps we were biased. But we couldn't really fault the staff or the facilities.
Jack
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room carpet was very stained with what looked like sick hotel is lovely from the outside and reception but the rooms really let it down
gareth
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room AC was broken, there was no window that opened. The rubbish little fan pushing hot air around the room. There was a damp smell in the bathroom and the shower hose was rusty. Not worth the money !!
Maureen
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was way too hot, could sleep because of the temp over heard other guests complaining
Nancy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly and nice
Fergal O
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It doesn't live up to a 4 star hotel, rooms and worn. The big annoyance was the aircon wasn't working and it clearing wasn't working throughout the hotel or at least on my floor as they had left out lots of cheap fans. I booked the hotel specifically because it says it has aircon. No mention of it from the staff. You can definitely get better for the same rate.
Read More
Fatmata
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The bathroom had a strong sewage smell, which made it very unpleasant to use. The room itself was extremely unclean, with visible stains on the walls and dirty windows. The fridge was also not properly cleaned. Overall, the level of cleanliness was far below acceptable standards. This was one of the worst hotels I have ever stayed in, and I would not recommend it to others.
Read More
Tim
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gym was shut, one of my main reasons for booking. The room was ok, good soundproofing and good bed, but the bathroom wasn't cleaned at a 4* hotel level, and the drains smelled pretty badly. OK hotel for the price, but not a standout experience.
Leyla
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was no air conditioning in the hotel and hard to sleep
Ian
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice location for market and good links to public transport Clean and comfortable Air con problems so room was very hot Good hotel apart from that
Sarah
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms are really tired and desparately in need of a renno. Bathrooms in particular, shower smelled mouldy. AC in room non existent. Only rooms with indoor windows. New gym was being built but not open, old gym is useless. 3 treadmills none work. Staff at front desk were helpful.
nursel
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No a/c in most of the rooms
Jada
icon-with Friends
with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

On arrival our toilet would not work and therefore maintenance had to try and fix it. Unfortunately this took a while and because of this we had to move rooms and hence was running late to an event. Luckily the staff were very accommodating and fast to get us a new room which we appreciated and also provided us with free breakfast which was a nice gesture so thank you! The room itself wasn’t clean like the bedding or the curtains/ sink/ shower! Apart from that it was an okay hotel and unfortunate of the toilet not working. The breakfast was again okay a bit cold and not cooked enough!
Read More
Angela
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely stylish hotel, but the aircon wasn’t working in our room. Was so hot we couldn’t sleep so rang down in the middle of the night for help and they sent a fan up for us. If you put your hand more than 10 inches from it you couldn’t feel anything, so wasn’t much help. Shame.
Alistair
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Decent enough hotel, could do with proper air conditioning though! Staff provided me with a big fan to cool the room which was like an oven. Quiet enough. My room was spacious and the bathroom even had a proper bath.
nigel
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

ROOM was so HOT
stephen
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Firstly, the front-desk staff were very helpful in finding us a room with working AC at the third attempt. I would not stay in a hotel like this again, with no external windows - they all look inward into the hotel and the windows are fully shut only. The local area is very down-market - astonishingly so as it borders on Westfield shopping centre and Kensington. Don't be fooled. Even the short walk to the underground station is intimidating. Shepherd's Bush= Never again. Dorsett chain = maybe.
Read More
dalbir
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very central location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Dorsett Shepherds Bush

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.