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The Dilly

Hotels
Finding rooms for you...
8.0
/10
Very Good
1,016 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
Amazing breakfast. First-class fitness center (though pool was dimly lit). Luxury at the center of everything in London.

Amanda

10.0
/ 10
The hotel is absolutely top notch, clean, comfortable. The staff is friendly and accommodating. Great location by Piccadilly Circus and the tube. Perfect for any type of travel: business or personal.

lesley

10.0
/ 10
The staff were amazing and nothing was too much trouble. The room was made extra special for our wedding anniversary Couldn't have done anything more Amazing
In the Area
See Map
21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Dilly is located in area / city Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Dilly

21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH
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General


Near Piccadilly Circus

Location


A stay at The Dilly places you in the heart of London, steps from Piccadilly Circus and Piccadilly. This luxury hotel is 0.3 mi (0.4 km) from Leicester Square and 0.5 mi (0.7 km) from Trafalgar Square.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Piccadilly - 0.1 km / 0.1 mi
Regent Street - 0.1 km / 0.1 mi
Piccadilly Circus - 0.1 km / 0.1 mi
Bond Street - 0.3 km / 0.2 mi
Leicester Square - 0.4 km / 0.3 mi
Green Park - 0.7 km / 0.4 mi
Trafalgar Square - 0.7 km / 0.5 mi
London Palladium Theatre - 0.8 km / 0.5 mi
National Gallery - 0.8 km / 0.5 mi
Berkeley Square - 0.8 km / 0.5 mi
The Strand - 0.9 km / 0.5 mi
Oxford Circus - 0.9 km / 0.5 mi
Covent Garden Market - 1 km / 0.6 mi
Tottenham Court Road - 1.1 km / 0.7 mi
Oxford Street - 1.1 km / 0.7 mi

The nearest airports are:
London City Airport (LCY) - 16.7 km / 10.4 mi
Heathrow Airport (LHR) - 27.3 km / 17 mi
Gatwick Airport (LGW) - 68.3 km / 42.4 mi
Luton Airport (LTN) - 54.7 km / 34 mi
Stansted Airport (STN) - 65 km / 40.4 mi

Renovations


The following facilities or services will be unavailable from January 9 2026 to June 4 2026 (dates subject to change):

  • One of the dining venues

Facilities


Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has 8181 square feet (760 square meters) of space consisting of conference space and 6 meeting rooms.

Dining


Grab a bite at The Terrace On Piccadilly, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 283 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in The Dilly

Bar, Cafe and Lounge The Dilly
Bar, Cafe and Lounge
Swimming Pool The Dilly
Swimming Pool
Entertainment Facility The Dilly
Entertainment Facility
Fitness Center The Dilly
Fitness Center
Functional Hall The Dilly
Functional Hall

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Braille or raised signage
  • Accessibility equipment
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Ballroom

Things to Do

  • Health club

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Dilly

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Green Tourism Program, Contactless check-in is available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Dilly
283
Number of floors in The Dilly
6
Another facilities in The Dilly
Laundry service, Express check-in, Luggage storage, Porter, Multilingual staff

Frequently asked question in The Dilly

What are available facilities at The Dilly?
There are top facilites at The Dilly such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Dilly?
The standard check-in time at The Dilly is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does The Dilly provide breakfast?
Yes, The Dilly provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Dilly?
The Dilly is a 5.0-star hotel.
How many floors does The Dilly have?
The Dilly has 6 floors.
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More Reviews from Other Guests in The Dilly

Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,005)
8.0
Very Good
From 1,005 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Keith
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Air conditioner did not work in our room. Notified the front desk instead of sending a technician to fix it they sent an old style portable A/C that required ice. I had to deal with this the entire time of not having a cool room to sleep in. Our last night I had to call to request more ice for this first generation cooling device. The front desk called our room after my ice request to say a technician would be coming up.spoke with the technician on why it took so long to address he said our do not disturb tag was on the door. Well that’s BS I called numerous times for ice they could have came anytime. Plus they had my cell phone number. Staff response was to our request was very poor It would take an awful lot for me to stay here on my next visit to London
Read More
Michael
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing breakfast. First-class fitness center (though pool was dimly lit). Luxury at the center of everything in London.
Anna
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms are dated to grubby, we had side room, looking in the window of an office building and it was quite a dark room, the bathroom was def very outdated, a bath with grubby tiles and shower curtain, but good enough water pressure for a quick shower before leaving, the lobby was undergoing a big renovation, but the terrace for breakfast is lovely and location of the hotel is just perfect. The pool was a lovely 'chill' (to very chilly, it was freezing) but a nice place to chill after a day walking the shops and monuments that are all so easily reached from this great location. The staff at breakfast are really nice. If you just want somewhere that has great access to the city and not expecting a 5 star hotel then the Dilly is great. The concierge / porter team are very nice too.
Read More
Ka Chun
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The carpets is old and has little smell.
Tiffany
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was helpful, room was clean just dated.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is absolutely top notch, clean, comfortable. The staff is friendly and accommodating. Great location by Piccadilly Circus and the tube. Perfect for any type of travel: business or personal.
Georgina
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff excellent as was the food but room was VERY disappointing
Jillian
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Rooms are dated.
Leanne
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Being renovated downstairs but rooms in need of a revamp too
Richard P
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

O
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Are they economising or is their housekeeping sloppy? No shower gel, shampoo or conditioner in the bathroom. We have stayed in this hotel twice recently and on both occasions the Henry vacuum cleaner was left in the corridor overnight. It is very unimpressive. The hotel is undergoing renovations and does not look its best.
federico
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Old room. Noise throughout the night coming from wallls.
Tracy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Family room was spacious and breakfast was nice. Renovations made the check in process a bit chaotic, and receptionist was sassy and rude about a miscommunication between my married & maiden name on the booking. Good location.
Mishaal
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Don’t recommend during this renovation! The AC was not working in the room, staff was aware and still nothing was done. In addition, the WiFi was not available/working in our room at all!
Kirsten
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Gym / Health club is 10/10
Ben
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They are upgrading their entrance
Toby
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff are absolutely wonderful, but the rooms are overpriced and not in great shape. Be prepared to have a lot of difficulty with electrical plugs; I was in two different rooms, one being the most expensive one the had to offer, both didn’t have bedside electrical plugs that were somehow only for lights (they were different prongs than the standard UK prongs). Staff went out of their way to try help me be able to plug my phone in at the bedside, but the best they could do was bring some adapters that were in long extension cords that we had to run across the room and even from side a closet in the second room.
Read More
Philippa
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is very well situated on Picadilly close to regents street and all shops, but the rooms are definitely in need of updating, very old fashioned and dark, walls painted dark green make them very dark and depressing with the lack of light. Furniture needs updating especially the bed. Rooms are noisy from the traffic if you like the window open at night. Nice to have a pool in a central London hotel.
Read More
Tuhina
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Renovation going on. Not a pleasant experience this time
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stay in London a lot but not a great quality, I accept that the refurbishments are going on but poor dining areas in addition to shabby decor around hotel. Also told breakfast was included in our suite booking at check in but still charged in full. Emailed hotel twice before stay to arrange dining/bar reservation but no response.
Read More
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,005)
8.0
Very Good
From 1,005 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Keith
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Air conditioner did not work in our room. Notified the front desk instead of sending a technician to fix it they sent an old style portable A/C that required ice. I had to deal with this the entire time of not having a cool room to sleep in. Our last night I had to call to request more ice for this first generation cooling device. The front desk called our room after my ice request to say a technician would be coming up.spoke with the technician on why it took so long to address he said our do not disturb tag was on the door. Well that’s BS I called numerous times for ice they could have came anytime. Plus they had my cell phone number. Staff response was to our request was very poor It would take an awful lot for me to stay here on my next visit to London
Read More
Michael
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing breakfast. First-class fitness center (though pool was dimly lit). Luxury at the center of everything in London.
Anna
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms are dated to grubby, we had side room, looking in the window of an office building and it was quite a dark room, the bathroom was def very outdated, a bath with grubby tiles and shower curtain, but good enough water pressure for a quick shower before leaving, the lobby was undergoing a big renovation, but the terrace for breakfast is lovely and location of the hotel is just perfect. The pool was a lovely 'chill' (to very chilly, it was freezing) but a nice place to chill after a day walking the shops and monuments that are all so easily reached from this great location. The staff at breakfast are really nice. If you just want somewhere that has great access to the city and not expecting a 5 star hotel then the Dilly is great. The concierge / porter team are very nice too.
Read More
Ka Chun
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The carpets is old and has little smell.
Tiffany
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was helpful, room was clean just dated.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is absolutely top notch, clean, comfortable. The staff is friendly and accommodating. Great location by Piccadilly Circus and the tube. Perfect for any type of travel: business or personal.
Georgina
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff excellent as was the food but room was VERY disappointing
Jillian
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Rooms are dated.
Leanne
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Being renovated downstairs but rooms in need of a revamp too
Richard P
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

O
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Are they economising or is their housekeeping sloppy? No shower gel, shampoo or conditioner in the bathroom. We have stayed in this hotel twice recently and on both occasions the Henry vacuum cleaner was left in the corridor overnight. It is very unimpressive. The hotel is undergoing renovations and does not look its best.
federico
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Old room. Noise throughout the night coming from wallls.
Tracy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Family room was spacious and breakfast was nice. Renovations made the check in process a bit chaotic, and receptionist was sassy and rude about a miscommunication between my married & maiden name on the booking. Good location.
Mishaal
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Don’t recommend during this renovation! The AC was not working in the room, staff was aware and still nothing was done. In addition, the WiFi was not available/working in our room at all!
Kirsten
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Gym / Health club is 10/10
Ben
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They are upgrading their entrance
Toby
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff are absolutely wonderful, but the rooms are overpriced and not in great shape. Be prepared to have a lot of difficulty with electrical plugs; I was in two different rooms, one being the most expensive one the had to offer, both didn’t have bedside electrical plugs that were somehow only for lights (they were different prongs than the standard UK prongs). Staff went out of their way to try help me be able to plug my phone in at the bedside, but the best they could do was bring some adapters that were in long extension cords that we had to run across the room and even from side a closet in the second room.
Read More
Philippa
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is very well situated on Picadilly close to regents street and all shops, but the rooms are definitely in need of updating, very old fashioned and dark, walls painted dark green make them very dark and depressing with the lack of light. Furniture needs updating especially the bed. Rooms are noisy from the traffic if you like the window open at night. Nice to have a pool in a central London hotel.
Read More
Tuhina
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Renovation going on. Not a pleasant experience this time
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stay in London a lot but not a great quality, I accept that the refurbishments are going on but poor dining areas in addition to shabby decor around hotel. Also told breakfast was included in our suite booking at check in but still charged in full. Emailed hotel twice before stay to arrange dining/bar reservation but no response.
Read More
Number of reviews per page
20
40