Staying at Hakone Hotel is a good choice when you are visiting Yugawara-machi.
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Hakone Hotel
Hotels
8.6
/10
Very Good
669 reviews
What Guests Say About Their Stay
FERNANDA
10.0
/ 10
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Kelly
10.0
/ 10
Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop.
The dinner is expensive.
Vincent
10.0
/ 10
We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
In the Area
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65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0521
Main Facilities
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Restaurant
Parking
WiFi
Elevator
Available Room Types in Hakone Hotel
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What's around Hakone Hotel
65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0521
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Discover More About Hakone Hotel
General
Near Lake Ashi
Location
When you stay at Hakone Hotel in Hakone, you'll be on a lake, within a 5-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. This hotel is 5.7 mi (9.1 km) from Hakone Kowakien Yunessun and 17.9 mi (28.8 km) from Gotemba Premium Outlets.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Karakuri Museum - 0.2 km / 0.1 mi
Hakone Ekiden Museum - 0.2 km / 0.1 mi
Hakone Checkpoint Museum - 0.3 km / 0.2 mi
Lake Ashi - 0.5 km / 0.3 mi
Hakone Pass Road Station - 1.4 km / 0.8 mi
Hakone Shrine - 2.3 km / 1.5 mi
Hakone Kurakake Golf Course - 2.5 km / 1.6 mi
Fuji-Hakone-Izu National Park - 2.7 km / 1.7 mi
Hakone Komagatake Ropeway - 4.2 km / 2.6 mi
Hakone-en Aquarium - 4.3 km / 2.7 mi
Hakoneen Golf Course - 4.5 km / 2.8 mi
Kuzuryu Shrine - 5.8 km / 3.6 mi
Okada Museum of Art - 8.7 km / 5.4 mi
Chisuji Falls - 9 km / 5.6 mi
Hakone Kowakien Yunessun - 9.1 km / 5.7 mi
The preferred airport for Hakone Hotel is Haneda Airport (HND) - 102.9 km / 63.9 mi
Facilities
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Business Facilities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Dining
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 48 individually furnished guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Hakone Hotel
Bar, Cafe and Lounge
Entertainment Facility
Functional Hall
Common Space
Lobby
General
- Banquet
- Smoking area
- Parking
Accessibilty
- Wheelchair accessible
- Disabled access friendly
Public Facilities
- Safety deposit box
- Elevator
Transportation
- Limited parking
Food and Drinks
- Breakfast
Things to Do
- Garden
Connectivity
- Free WiFi
Hotel Services
- Luggage storage
Accommodation Policy & General Information in Hakone Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Hot springs access available from 2:00 PM to midnight.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is not required for transportation to and from this property.
- Guests with tattoos are not able to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
- Fee for buffet breakfast: approximately JPY 3500 to 3500 for adults, and JPY 900 to 2100 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Property does not require health documentation at check-in, Professional property host/manager, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, Property does not offer onsite COVID-19 testing
General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hakone Hotel | 48 |
Number of floors in Hakone Hotel | 4 |
Another facilities in Hakone Hotel | Banquet, Smoking area, Wheelchair accessible, Disabled access friendly, Safety deposit box |
Frequently asked question in Hakone Hotel
What are available facilities at Hakone Hotel?
There are top facilites at Hakone Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Hotel?
The standard check-in time at Hakone Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hakone Hotel provide breakfast?
Yes, Hakone Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Hotel?
Hakone Hotel is a 4.0-star hotel.
How many floors does Hakone Hotel have?
Hakone Hotel has 4 floors.
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More Reviews from Other Guests in Hakone Hotel
Overall Ratings & Reviews Hakone Hotel
Traveloka (4)
Other sources (665)
8.6
Very Good
From 665 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.8
Service and Facilites
8.8
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Traveler Reviews Hakone Hotel
Number of reviews per page
20
40
Top reviews
Rehan
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy.
The rest of the service was top-notch. The dining experience was particularly noteworthy.
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Casey
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Location, quiet, view
yukiko
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It was a great location, and we were able to see the lake and the very top of Mt. Fuji.
The hotel was very clean and well looked after. Staff are very polite too!
One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
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FERNANDA
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Scenic view
Javier
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
It was amazing
Jane
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options.
The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport.
We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
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Kelly
Leisure
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop.
The dinner is expensive.
Vincent
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
with Partner
6.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
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Julie
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
Leisure
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
William
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Onsen was great!
Mark
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Katherine
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Beautiful hotel. Junior suite worth the $. Lovely experience.
eleni
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Beautiful property right on the lake. We booked a lake view room which I recommend. We were on the top floor and loved our view but I’m sure all rooms are similar. The area has restaurants near by, the pier is 5 mins away where you can hop on the boats to tour the lake and also go up on the cable car. There is also the largest souvenir store right next door. We received a welcome drink at the bar and are reservation also included breakfast which was nice. We definitely would recommend this hotel !
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Oleg
Leisure with Children
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Great hotel to stay at in a great location, yes hotel was dated and the French breakfast was underwhelming. However its located very close to everything you would want to do in Hakone and its surrounding areas, the customer service was excellent , view amazing, kid friendly, easy parking and overall a great stay at hakone hotel!
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Jeffery
Leisure Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Nice location, friendly staffs, great food. Highly recommended!
CHEOLKYU
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
A fantastic view and peaceful environment
Number of reviews per page
20
40
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