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Hakone Kowakien TEN-YU

Others
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9.5
/10
Exceptional
1,991 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

Willy

10.0
/ 10
We had a wonderful stay at Hakone Kowakien Ten-yu. It was one of the most memorable experiences of our trip to Japan. The hotel is beautiful, peaceful, and surrounded by nature. Our room was very comfortable, and having a private open-air bath on the balcony made the experience even more special. The views and relaxing atmosphere were exactly what we were looking for in Hakone. The staff were extremely polite and attentive, and everything was very clean and well organized. The food was excellent, and the overall atmosphere gave us a great opportunity to enjoy a more traditional Japanese experience while still having all the comforts of a luxury hotel. I would definitely recommend Ten-yu to anyone visiting Hakone. It was the perfect place to relax and enjoy a different side of Japan.

Landon

10.0
/ 10
Very nice hotel with beautiful onsens. Breakfast and dinner were delicious. Staff very helpful and friendly. Highly recommended.

Devleena

10.0
/ 10
Excellent property and very helpful staff. Peaceful ambience. Highly recommend
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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Parking
Luggage storage
Elevator
Garden
Toys
Children games
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien TEN-YU
Exterior 2 Hakone Kowakien TEN-YU

Discover More About Hakone Kowakien TEN-YU

General
Near Hakone Kowakien Yunessun

Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.4 km / 0.9 mi
Hakone Gora Park - 2 km / 1.3 mi
Hakuundo Chaen - 2.1 km / 1.3 mi
Hakone Museum of Art - 2.3 km / 1.4 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Ōwakudani - 2.8 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.9 km / 1.8 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Sengokuhara Susuki Prairie - 5.8 km / 3.6 mi
Hakone Ropeway - 6.1 km / 3.8 mi
Hakone Venetian Glass Museum - 6.5 km / 4 mi
Hakone Hot Springs - 6.5 km / 4 mi

The nearest airports are:
Haneda Airport (HND) - 99.6 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

All facilities in Hakone Kowakien TEN-YU

Entertainment Facility Hakone Kowakien TEN-YU
Entertainment Facility
Common Space Hakone Kowakien TEN-YU
Common Space
Lobby Hakone Kowakien TEN-YU
Lobby
Accommodation Services Hakone Kowakien TEN-YU
Accommodation Services
Exterior Hakone Kowakien TEN-YU
Exterior

Family-friendly Facilities

  • Toys
  • Children games

Things to Do

  • Spa
  • Garden
  • Sauna

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, Cashless transactions are available

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Toys, Children games, Spa, Garden, Sauna

Frequently asked question in Hakone Kowakien TEN-YU

What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is a 4.5-star hotel.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1 floors.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150 rooms in total.
Does Hakone Kowakien TEN-YU provide parking?
Yes, Hakone Kowakien TEN-YU provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,983)
9.6
Exceptional
From 1,983 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

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Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Raul
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful and relaxing Onsen
Willy
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at Hakone Kowakien Ten-yu. It was one of the most memorable experiences of our trip to Japan. The hotel is beautiful, peaceful, and surrounded by nature. Our room was very comfortable, and having a private open-air bath on the balcony made the experience even more special. The views and relaxing atmosphere were exactly what we were looking for in Hakone. The staff were extremely polite and attentive, and everything was very clean and well organized. The food was excellent, and the overall atmosphere gave us a great opportunity to enjoy a more traditional Japanese experience while still having all the comforts of a luxury hotel. I would definitely recommend Ten-yu to anyone visiting Hakone. It was the perfect place to relax and enjoy a different side of Japan.
Read More
Alexander
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel.
Patricia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best decision!
Landon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel with beautiful onsens. Breakfast and dinner were delicious. Staff very helpful and friendly. Highly recommended.
Devleena
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent property and very helpful staff. Peaceful ambience. Highly recommend
Michelle
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I would have stayed 3 more days! Amazing experience! The food was great! The room and amenities were incredible! A few cons are: I had problems was the shuttle from Gora station. I couldn’t find where to get it so I just took a taxi. Another thing is that you will need your physical credit card. Also and this is common in Japan there is only CNN in english but you can connect your Netflix account.
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John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was great. We included dinner which was omakase style and it was excellent. The spa
Paola
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel's onsen are absolutely beautiful; you can enjoy both, and while they offer completely different concepts, they are both spectacular! The interior garden is lovely, too. Overall, the hotel is nice, though it is perhaps starting to look a bit worn due to age. The staff were always very attentive and friendly. The ice cream machine was a nice bonus!
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Siddharth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel. The room, private onsen, dinner and breakfast buffet were all excellent. We would definitely like to come back.
Conceptor
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A beautiful experience! I wish I booked more than one day.
Ruth
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Exceptional stay. The staff were so attentive and kind - everyone went above and beyond to make our honeymoon extra special. The food is absolutely fabulous and high quality. All the facilities from the room to the onsen were brilliant. We’d love to return one day.
Erica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a splurge for our Japan trip. I haven’t seen all of them, but I would say this is probably the best Onsen out there. It sits at the top of the mountain. Great buffet dinner and breakfast. Staff is perfection. Service is perfection. Thank you for such a great time Hakone. Everyone needs to go here at least once in their life.
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Zhen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

everything is great
Adria
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful stay at Ten-yu. Our family absolutely loved the experience, it was incredibly relaxing, and the grounds were immaculate and peaceful to walk through. The food was fantastic, with a great variety of thoughtfully prepared options that made every meal enjoyable. Our room was beautiful, spacious, and very comfortable, providing the perfect place to unwind. Having a private onsen on the balcony was a highlight for our family. It allowed us to spend quality time together while relaxing in a serene setting. We would definitely stay here again and highly recommend Ten-yu to anyone looking for a peaceful, luxurious, and memorable stay.
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Sean
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hot springs resort with beautiful gardens!
Raymond
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean, and service was great. Of course the reason to stay in this resort is for the hot springs. My room had a private bath on the balcony. Filling it was simply pressing a button, which filled the tub with hot springs water in 15 minutes. It was perfect to soak in privacy. My package had dinner and breakfast buffets. Both had a good selection, including alcoholic beverages. Food did start running out at the end of the dinner buffet. If I return, I would probably look into other food options for dinner.
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Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The service was excellent. The check in/out process was rather laborious. Many people are “parked” in the lounge until their turn is up. There was an afternoon ensemble in the lobby, while talented, was very loud- not something I would expect in a spa. The baths were wonderful and beautiful in the evening. Breakfast was varied, fresh and delicious.
Read More
Randy
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Sylvain
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nous avons été bien accueilli avec des personnes souriantes. L'hotel est moderne, très propre, la chambre que nous avions était grande, très belle vue, avec tous les produits d'hygiène corporels. Les repas sous forme de buffet sont de très qualité et variés. Nous avons profité du jardin intérieur en soirée pour une balade en amoureux, parmi nos coups de coeur lors de notre voyage au Japon
Read More
Number of reviews per page
20
40

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Exterior 4 Hakone Kowakien TEN-YU

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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