Head Office China Airlines
No.131, Sec. 3, Nanjing E. Rd.
Taipei City 104
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China Airlines (CI/CAL) is the flag carrier of Taiwan, or officially Republic of China (ROC). The Taiwan’s largest airline has base of operations in Taoyuan International Airport, Taiwan. Founded in 1959, the airline serves routes extending to major destinations in Europe, Asia, North America and Oceania. The shares is wholly owned by the government of the Republic of China.
China Airlines commenced its first scheduled domestic flight in October 1962, flying from Taipei to Hualien. Currently it has three subsidiaries, namely Mandarin Airlines, the low-cost airline Tigerair Taiwan and China Airlines Cargo.
As part of its expansion strategy, China Airlines joined SkyTeam on 28 September 2011. This gives more benefits to the airline’s frequent flyers since SkyTeam network provides connections to extensive destinations worldwide with over 177 countries and 1,052 destinations. The airline partners of SkyTeam cover Air France, Garuda Indonesia, Korean Air, KLM, Vietnam Airlines and many more.
As one of the airlines with excellent services, China Airlines has been awarded for its many achievements. In 2005, the airline won the Gold Super Brand status for the seventh time in a row in airline category. In previous years, the leading aviation research organization Skytrax ranked China Airlines the 2nd place in quality of cabin staff service in First Class, 3rd place in inflight catering and staff efficiency, and 4th place in sincerity of staff in Economy Class.
As of September 2014, China Airlines flies to 118 destinations in 29 countries and regions covering major cities like Amsterdam, Frankfurt, London, Vienna, Rome (Europe), Tokyo, Hong Kong, Bangkok, Jakarta, Kuala Lumpur, Singapore, Delhi (Asia), Los Angeles, New York, Boston (North America), Sydney, Brisbane, Auckland (Oceania), and Taipei (Taiwan). The airline is supported by 81 aircrafts consisting of 60 passenger jets (Boeing 747-400, A330-300, 737-800, 737-400, etc.) and 21 freighters.
For onboard experience, China Airlines offers First Class, Business Class and Economy Class. First Class cabin is designed with maximum comfort and luxury, equipped with 180-degree fully flat beds, single seat along windows for almost all seats. Business Class offers nearly lie-flat surface that allows passenger to sleep on his side and 60-inch seat pitch. The new long-haul Economy Class boasts its new seats with the latest version of 9-inch LCD touch-screen monitor with AVOD entertainment system. Besides inflight entertainment, China Airlines offers inflight catering with the unique high quality Chi-san rice on US-bound flights as well as European cuisine by a Michelin one-star chef on European flights.
China Airlines allows checked baggage with a total not exceeding 20 kg (Economy), 25 kg (Premium Economy), 30 kg (Business Class), 40 kg (First Class), all with extra 10 kg for infant under 2 years old and extra fully collapsible stroller, another extra 20 kg allowance for Paragon, Emerald, or SkyTeam Elite Plus member and extra 10 kg allowance for Gold or SkyTeam Elite member.
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China Airlines was founded in 16 December 1959. Three years later, the airline held its first scheduled domestic flight from Taipei to Hualien. Not long after that, it introduced the first international flights to Japan, Hong Kong and South Vietnam. In 1970, it began to serve trans-Pacific services to San Francisco, followed by Southeast Asia, Northeast Asia and North America.
In 1995, due to political dispute over Taiwan’s political status, the airline decided to avoided controversy by changing its logo. The national flag as previous logo was changed into its current plus blossom or meihua logo as the National Flower of the Republic of China. The flower symbolizes resilience and perseverance in times of adversity.
In 2010 onward, China Airlines went through several milestones. In 28 September 2011, China Airlines officially became a member of SkyTeam airline alliance. Along with this, typeface “China Airlines” was added to the logo. In 2013, the flag carrier merged with Tigerair Holdings to establish Tigerair Taiwan, with China Airlines Group holding a 90 percent share.
In 2014, China Airlines received the delivery of its first Boeing 777-300ER. This a part of brand image enhancement strategy plan that also emphasized on a “NexGen (Next Generation” plan. In June 2015, the airline lounge at Taiwan Taoyuan International Airport went through renovation. Two months later, flight attendants’ new uniform was introduced.
China Airlines’s flight attendant new uniform was designed by an Oscar-nominee costume designer, William Chang. The previous soft pastel-coloured uniform was replaced by a futuristic looking bold colour sets in sharp contrast namely the iconic red - violet uniform and white - blue-gray for the female cabin crews. The below-knee skirt length was designed with a consideration of sensitive cultural differences while maintaining dignity on duty. The male cabin crews wear dark-coloured duotone sets of jackets with a touch of red accent on the lapel to sync with the female uniforms.
China Airlines passengers can now order meals even before takeoff. China Airlines promotes Taiwanese cuisine including the Taiwanese-style beef noodles. The flights offer variety of menus covering international cuisine as well. Aside from main courses, passengers get free drinks and snacks.