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About Philippine Airlines

Philippine Airlines (PAL) is the flag carrier of the Philippines and one of Asia’s most established full-service airlines. Founded in 1941, it holds the distinction of being the first and oldest commercial airline in Asia still operating under its original name. With its main hub at Ninoy Aquino International Airport (NAIA) in Manila, PAL connects the Philippines to over 40 international destinations and more than 30 domestic cities — linking travellers across Asia, North America, Oceania, and the Middle East.

As the nation’s pride in the skies, Philippine Airlines represents the warm hospitality that the Philippines is known for. With the motto “Heart of the Filipino,” PAL provides a balance of world-class comfort, genuine service, and a distinctly Filipino touch — whether you’re flying from Kuala Lumpur to Manila or onward to Los Angeles, Tokyo, or Sydney.

Why Fly with Philippine Airlines?

Authentic Filipino Hospitality

Flying with Philippine Airlines feels like a warm welcome the moment you step onboard. From friendly cabin crew greetings to thoughtfully prepared meals, PAL emphasises personal care and service from the heart — a hallmark of its brand identity.

Extensive Global and Domestic Network

Philippine Airlines operates an extensive network across Asia, North America, Oceania, and the Middle East. Its Manila hub serves as the main gateway to the Philippines’ top island destinations such as Cebu, Boracay (Caticlan), Davao, Bohol, and Palawan. For international travellers, PAL offers direct long-haul flights to the United States, Canada, Japan, Australia, and the Middle East — making it a preferred choice for connecting Asia with the West.

Full-Service Experience at Great Value

Unlike low-cost carriers, Philippine Airlines includes complimentary baggage allowance, meals, and in-flight entertainment in most fare types. This all-inclusive approach ensures a comfortable, seamless experience without hidden add-on fees.

Modern Fleet and Reliable Operations

PAL operates a young, fuel-efficient fleet featuring wide-body aircraft for long-haul routes and versatile narrow-body jets for regional and domestic flights. With a strong emphasis on safety and reliability, the airline maintains one of the best safety records in Asia and adheres to International Air Transport Association (IATA) safety standards.

Convenient Connections via Manila and Cebu

With two major hubs — Manila (NAIA) and Mactan-Cebu International Airport — Philippine Airlines offers smooth connections for international and domestic transfers. Its well-timed schedules allow travellers to easily continue their journeys to major Philippine islands or abroad with minimal layover time.

Fleet and Aircraft

Philippine Airlines operates a modern, mixed fleet of more than 60 aircraft designed for efficiency, comfort, and performance. These include:

• Airbus A350-900: Used for long-haul routes such as Manila–Los Angeles, Manila–London, and Manila–Toronto. Features quiet cabins, advanced air-filtration systems, and full-flat seats in Business Class.
• Boeing 777-300ER: The workhorse of PAL’s transpacific operations. Offers a two-class layout with wide seats and upgraded entertainment systems.
• Airbus A321neo LR: Extended-range aircraft used for medium-haul flights to Australia and the Middle East.
• Airbus A320 / A321ceo: Used primarily for regional and domestic flights within Asia and across the Philippine archipelago.
• De Havilland Dash 8-400 (Q400): Turboprop aircraft serving secondary destinations and smaller island airports, ensuring connectivity across the Philippines.

PAL continuously upgrades its fleet to meet international efficiency and safety standards, offering passengers a smoother, quieter, and more comfortable flying experience.

Destinations and Route Network

Philippine Airlines connects travellers to more than 70 destinations worldwide through its hubs in Manila and Cebu. Its key routes include:

• Philippines Domestic: Manila, Cebu, Davao, Caticlan (Boracay), Iloilo, Bacolod, Puerto Princesa, Bohol, Kalibo, Zamboanga
• Asia: Kuala Lumpur, Singapore, Bangkok, Jakarta, Hong Kong, Tokyo, Osaka, Nagoya, Taipei, Seoul, Beijing, Shanghai
• Oceania: Sydney, Melbourne, Brisbane, Auckland
• Middle East: Dubai, Riyadh, Doha, Dammam
• North America: Los Angeles, San Francisco, New York, Honolulu, Toronto, Vancouver
• Europe: London (Heathrow)

Through its codeshare partnerships, PAL extends its reach to over 100 more cities in Asia, North America, and Europe, providing even greater connectivity for global travellers.

Cabin Classes and Experience

Business Class (Mabuhay Class)

The airline’s Business Class, known as Mabuhay Class, offers premium comfort and personalised service. Passengers enjoy full-flat beds on long-haul flights, priority check-in, lounge access, upgraded dining with multi-course meals, and a curated selection of wines and beverages. Onboard entertainment screens and power outlets ensure productivity and relaxation throughout the journey.

Premium Economy Class

Available on select routes, Premium Economy provides extra legroom, wider seats, priority boarding, and enhanced meal service — an ideal middle ground for travellers seeking extra comfort without the full Business fare.

Economy Class

Economy cabins are designed for comfort with adjustable headrests, ergonomic seats, and individual entertainment screens on most international flights. Passengers receive complimentary meals and drinks, with both Asian and Western options available.

In-Flight Dining

Philippine Airlines’ inflight dining features a delightful blend of Filipino and international cuisine. Expect dishes such as adobo, grilled fish, and fresh tropical fruits alongside international favourites like pasta, chicken, and beef entrees. Long-haul flights include full meals and snacks, while regional routes offer light refreshments. Special meals — including vegetarian, Halal, and gluten-free options — can be requested at least 24 hours before departure.

Entertainment and Connectivity

• In-Flight Entertainment: Seatback screens or handheld devices offer hundreds of movies, music playlists, and games.
• Wi-Fi Onboard: Select A350 and B777 aircraft are equipped with inflight Wi-Fi for messaging and browsing.
• USB and Power Outlets: Available on most medium- to long-haul flights.

Baggage Allowance

• Business Class: 2 checked bags up to 32 kg each + 2 carry-on items (total 14 kg)
• Premium Economy: 2 checked bags up to 25 kg each + 1 carry-on (7 kg)
• Economy Class: 1–2 checked bags up to 23 kg each + 1 carry-on (7 kg)

Baggage allowance may vary by route. Travellers can view their specific allowance during booking or on the Traveloka confirmation page.

Check-In and Boarding

• Online Check-In: Available 24 hours before departure via PAL’s website or mobile app.
• Airport Counters: Dedicated check-in areas for Business, Premium Economy, and Economy passengers.
• Self-Service Kiosks: Available in major airports like Manila, Cebu, and Davao.
• Boarding Time: Boarding gates generally close 15–20 minutes before departure.

Flight Frequency and Punctuality

Philippine Airlines operates hundreds of flights daily with a punctuality rate averaging 80–90%. Major international routes such as Manila–Los Angeles and Manila–Tokyo have multiple weekly frequencies, while domestic routes like Manila–Cebu or Manila–Boracay operate several times daily, providing travellers with flexible schedule options.

Airport Lounges

Mabuhay Lounges, located in Manila, Cebu, Davao, and select international airports, offer Business and Elite passengers a relaxing space with complimentary food, drinks, Wi-Fi, and business facilities. Passengers in Economy Class can also purchase access through Traveloka at select airports.

Safety and Maintenance

PAL adheres to international aviation safety standards under the supervision of IATA and the Civil Aviation Authority of the Philippines (CAAP). The airline conducts regular pilot training and aircraft maintenance under strict quality control, earning a reputation for reliability and operational excellence.

Sustainability and Environmental Initiatives

Philippine Airlines has taken steps toward greener aviation through fleet modernisation and carbon-offset initiatives. The use of fuel-efficient aircraft such as the Airbus A350 and A321neo has reduced emissions by up to 25%. The airline also promotes paperless operations and waste reduction across its inflight and ground services.

Customer Care and Support

PAL provides 24-hour customer assistance via its global call centres, online chat, and email. For Traveloka users, flight changes, upgrades, or add-on purchases can be conveniently managed online with instant confirmation. PAL’s service philosophy, “We Care,” ensures that passengers receive attentive, professional support before, during, and after their flight.

Travel Tips for Flying with Philippine Airlines

• Arrive at the airport at least 3 hours before international departures and 2 hours for domestic flights.
• Use online check-in to save time at the counter.
• Pre-book special meals or extra baggage allowance via Traveloka.
• Keep travel documents handy, especially for transit flights via Manila.
• Check the Mabuhay Lounge access benefits if flying Business or Premium Economy.
• Download the PAL mobile app for flight updates and e-boarding passes.

Frequently Asked Questions (FAQ)

Where does Philippine Airlines fly?

Philippine Airlines flies to more than 70 destinations worldwide, including the Philippines, Asia, North America, Oceania, the Middle East, and Europe. Popular routes include Manila–Los Angeles, Manila–Tokyo, and Kuala Lumpur–Manila.

Does Philippine Airlines include baggage?

Yes. Most fares include free checked baggage and a carry-on allowance. The exact weight allowance depends on your fare type and route.

Are meals included?

Yes. Complimentary meals, snacks, and beverages are included on most international flights. Domestic flights include light snacks.

Does Philippine Airlines offer Wi-Fi?

Yes. Wi-Fi is available on select Airbus A350 and Boeing 777 aircraft for messaging and browsing.

Is Philippine Airlines safe?

Yes. PAL adheres to international safety regulations and has a strong safety record recognised by IATA and aviation authorities.

Can I change or cancel my booking?

Yes. Changes and cancellations are allowed depending on fare conditions. These can be managed directly through Traveloka for convenience.

What is the difference between Business Class and Premium Economy?

Business Class offers lie-flat seats, lounge access, and gourmet dining. Premium Economy provides more legroom, wider seats, and priority check-in at a lower fare.

Does PAL serve special meals?

Yes. Vegetarian, Halal, gluten-free, and other dietary options are available upon request at least 24 hours before departure.

Can I earn frequent flyer miles?

Yes. PAL’s Mabuhay Miles programme allows passengers to earn and redeem miles on PAL and partner airline flights.

Does Philippine Airlines fly directly to the US?

Yes. PAL operates nonstop flights to Los Angeles, San Francisco, New York, Honolulu, Vancouver, and Toronto from Manila.

Why Book Philippine Airlines Flights with Traveloka?

• Instant ticket confirmation and secure online payment
• 24/7 multilingual customer support
• Exclusive online promotions and flight deals
• Transparent pricing with no hidden fees
• Flexible options for rebooking and refunds
• Easy management of baggage, meals, and seats

Plan Your Journey with Philippine Airlines

Philippine Airlines combines heartfelt Filipino hospitality with world-class aviation standards. From modern aircraft and delicious meals to genuine service and global connectivity, PAL ensures every journey is warm, safe, and comfortable.

Book your Philippine Airlines flight now with Traveloka for instant confirmation, seamless booking, and the best deals on flights to the Philippines and beyond. Experience the heart of the Filipino in the skies — only with Philippine Airlines.