Somerset Grand Citra

Apartments
Preferred Partner Plus
8.3
/10
Very Good
2,354 reviews

What Guests Say About Their Stay

Distance To City Center (65)
Room Space (62)
Bedroom (58)
Surroundings (57)

Nicko A.

9.4
/ 10
Our stay at this hotel was truly memorable. The rooms were spacious and clean, the staff friendly and helpful, and it was very close to malls, restaurants, Transjakarta, and other public transportation. This hotel is highly recommended for a short family getaway.
See original

Robertus K.

9.4
/ 10
A comfortable place to stay with family. The staff is friendly, honest, and very helpful during check-in and check-out. The swimming pool is convenient for children. There are plenty of culinary options, as it's close to Lotte Shopping Avenue.
See original

Victor C. T.

9.7
/ 10
The room is clean and spacious. The staff are very supporting and humble. I had a problem with my booking earlier on but with the help from Traveloka + the front officers, Mr. Aldo & Me. Gerry that problem is solved satisfactory. My 3 days stays at this place is really enjoyable. Highly recommended!

Prafita F.

9.4
/ 10
staycation with my friends! the room is very large with 3 bedrooms with full of city view!!, there’s a minimalist kitchen set and washing machine, all facilities work so well. I am having fun in this apartment!!!

Rizky

9.7
/ 10
Somerset grand citra will always be my choice if I want to have a staycation along with my lovely dog. This hotel is a true definition of pet-friendly hotel. I love how all staff (security, front office/receptionist) treat my dog. Special appreciation for the receptionist (i forgot to ask her name) in check in/out counter. She’s the most friendly, helpful staff among others. And the most thing I appreciate from her is, she’s even remember that me and my dog have ever stayed there previously. That’s a touching point in customer pov. I stayed in 1 bedroom executive, a newly renovated room type. Room is huge with complete facilities and amenities. The hospitality, comfortable and good experience I have during my stay, trigger me to extend the stay for another 1 night. Sure I will definitely recommend this hotel to all pet owners out there who wants to have a beautiful stay experience along with their pets. And somerset grand citra will always be in my first list of pet-friendly hotel in jakarta. Can’t wait to be back there!
In the Area
See Map
Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Somerset Grand Citra is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Somerset Grand Citra

Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
Discover More Places
Lobby Somerset Grand Citra
Lobby 2 Somerset Grand Citra

Discover More About Somerset Grand Citra

Overview of Somerset Grand Citra

Somerset Grand Citra offers a charming and modern stay, blending contemporary design with Indonesian hospitality. The hotel exudes a relaxed atmosphere, making it ideal for both leisure and business travellers. Situated in a vibrant neighbourhood, guests will find themselves surrounded by local eateries and shops, providing a taste of authentic Indonesian life. The area is well-connected, offering easy access to major city attractions and business districts.

The hotel's location provides convenient access to public transport, allowing guests to explore the city with ease. Whether you're looking to visit historical landmarks or enjoy the bustling city centre, Somerset Grand Citra serves as an excellent base. What sets Somerset Grand Citra apart is its commitment to providing comfort and convenience at an affordable price, ensuring a memorable stay for every guest.

Somerset Grand Citra

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Somerset Grand Citra Facilities

Featuring 164 rooms in total, Somerset Grand Citra offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Somerset Grand Citra cater to a diverse range of guests. Families can appreciate the spacious rooms and child-friendly amenities, while digital nomads will find the high-speed internet and dedicated workspaces invaluable. Groups travelling together can take advantage of connecting rooms and communal areas, fostering a sense of togetherness. Leisure travellers will enjoy the relaxation options, such as the swimming pool or spa services.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences include a mini-fridge, coffee/tea making facilities, and a flat-screen TV, ensuring a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Somerset Grand Citra

Expect a vibrant yet relaxed ambience at Somerset Grand Citra. Mornings are typically bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more laid-back atmosphere in the common areas. The hotel often organises local tours and activities, providing guests with opportunities to explore the surrounding area and immerse themselves in the local culture.

Insider tips include familiarising yourself with the check-in process beforehand to ensure a smooth arrival. It's also worth noting local customs and etiquette to show respect for the local culture. A smile and a polite greeting go a long way in Indonesia.

How to Get to Somerset Grand Citra

The hotel is accessible from a major international airport nearby, with travel times typically around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre are also available, providing a budget-friendly alternative. The hotel is also conveniently located near several local bus stops, making it easy to navigate the city.

Food Near Somerset Grand Citra

While Somerset Grand Citra may offer breakfast options or a selection of drinks, there are plenty of culinary delights to explore nearby. Numerous cafs and restaurants are within walking distance, offering a range of cuisines to suit every palate. Convenience stores are also readily available for snacks and essentials.

Be sure to try local dishes such as Nasi Goreng (fried rice) or Gado-Gado (Indonesian salad with peanut sauce) for an authentic taste of Indonesia. Budget-friendly options can be found at local warungs (small eateries), while mid-range restaurants offer a more refined dining experience.

Things to Do Around Somerset Grand Citra

The area surrounding Somerset Grand Citra is rich in attractions and cultural spots. A historic temple is located a short distance away, offering a glimpse into the region's rich heritage. A lively night market provides an opportunity to experience local street food and shop for souvenirs. A riverside park offers a tranquil escape from the city's hustle and bustle.

A one-day walkable highlights itinerary could include visiting the historic temple in the morning, exploring the local markets in the afternoon, and enjoying the vibrant atmosphere of the night market in the evening. For a two-day extended stay, consider visiting a nearby cultural centre or taking a day trip to a scenic viewpoint.

Why Somerset Grand Citra is Popular Among Travellers

Somerset Grand Citra is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring the city.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for an enhanced experience. Packing light clothing suitable for the tropical climate is recommended, along with a universal adapter for electronic devices. It's also advisable to learn a few basic Indonesian phrases to facilitate communication with locals.

Indonesia is a relatively safe country, but it's always wise to take precautions against petty theft. The common language spoken is Indonesian, but English is widely understood in tourist areas. A translation app can be helpful for communicating with locals in more remote areas.

Best Time to Stay at Somerset Grand Citra

The best time to stay at Somerset Grand Citra depends on your preferences. The peak season is typically during the dry months, offering sunny skies and pleasant temperatures. However, this is also the busiest and most expensive time to visit. The off-peak season, during the rainy months, offers lower prices and fewer crowds, but be prepared for occasional showers.

Local events and festivals can also influence the best time to visit. Planning your trip around a specific event can add a unique dimension to your experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Somerset Grand Citra

Bar, Cafe and Lounge Somerset Grand Citra
Bar, Cafe and Lounge
Swimming Pool Somerset Grand Citra
Swimming Pool
Entertainment Facility Somerset Grand Citra
Entertainment Facility
Fitness Center Somerset Grand Citra
Fitness Center
Functional Hall Somerset Grand Citra
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Pub
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Sports and Recreations

  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Outdoor tennis court
  • Table tennis
  • Tennis

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Large pets allowed
  • Pets allowed
  • Small pets allowed

Things to Do

  • Fitness center
  • Outdoor pool
  • TV lounge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Somerset Grand Citra

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Kid's Playground closed temporarily from 18-9-2024 to 20-10-2024.

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Grand Citra
164
Number of floors in Somerset Grand Citra
23
Another facilities in Somerset Grand Citra
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Somerset Grand Citra

What are available facilities at Somerset Grand Citra?
There are top facilites at Somerset Grand Citra such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Grand Citra?
The standard check-in time at Somerset Grand Citra is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Grand Citra provide breakfast?
Yes, Somerset Grand Citra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Somerset Grand Citra have?
Somerset Grand Citra is a 4.0-star hotel.
How many floors does Somerset Grand Citra have?
Somerset Grand Citra has 23 floors.
See All

More Reviews from Other Guests in Somerset Grand Citra

Overall Ratings & Reviews Somerset Grand Citra

Traveloka (2,106)
Other sources (248)
8.4
Very Good
From 2,106 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.3

People often mention about Somerset Grand Citra
All
Bedroom (34)
Surroundings (30)
Room Space (30)
Distance to City Center (29)
Accessibility (29)
Bathroom (29)
Staff Friendliness (28)
Hotel Area (26)
Family Friendly (25)
Ambiance (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Somerset Grand Citra

Number of reviews per page
20
40
Customer reviews
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
We booked 2 deluxe rooms and got a 2+1 BR apartment, which is lovely. They even have room for house assistants (minus the bed). Their kitchen facilities include a microwave and refrigerator (we tried and they function well), also a stove and washing machine (we haven’t tried). Each bathroom has a bathtub. The room is clean despite old furniture; all function well. Breakfast starts from 7-10 AM, but by 9 AM, they already ran out of food. We could ask for early breakfast (6 AM) in our room, but the option was miserable. Since we don’t have a big appetite, we didn’t have an issue with that. We (2 adults, 2 kids) booked because we had an event near the hotel. It’s a 5-minute walk to One Satrio, which has many restaurants. Overall, the experience was satisfactory, and we will definitely book again.
Read More
+4
Find this review helpful?
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your detailed review and for choosing to stay with us. We are delighted to know that you and your family enjoyed the spacious apartment, clean accommodations, and convenient location near One Satrio. It is also wonderful to hear that the facilities, including the kitchen appliances and bathrooms, met your expectations and contributed to a comfortable stay. At the same time, we appreciate your feedback regarding the breakfast experience. Please accept our apologies for the limited food availability towards the end of the breakfast period and for the early breakfast option not fully meeting your expectations. Your comments have been shared with the culinary team for review and improvement to ensure a better dining experience for our future guests. Thank you once again for your valuable feedback. We are pleased to know that your overall experience was satisfying, and we truly look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, Guest Service Team
Atika S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A comfortable place, perfect for family gatherings. Close to Satrio Park, a great jogging area, and a great tennis court.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Ibu Atika, Thank you for sharing your wonderful review with us. We are delighted to know that you found our place comfortable and suitable for gathering with your family. We are also happy that you enjoyed our convenient location near Taman Satrio, as well as the jogging area and tennis court facilities. Your positive feedback truly means a lot to us. We look forward to welcoming you and your family again for another pleasant stay in the future. Warm regards, Guest Service Team
Lisdawati L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very enjoyable and will stay again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 May 2026
Thank you for choosing Somerset Grand Citra Jakarta and for sharing your wonderful feedback. We’re delighted to know you had a very enjoyable stay with us, and we truly appreciate your perfect rating. It will be our pleasure to welcome you back for another memorable experience in the future.
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Nice stay with group stay. A little bit old, but still maintained.
2 people find it helpful
Accommodation's Reply
11 May 2026
Thank you for staying with Somerset Grand Citra Jakarta and for your valuable review. We’re pleased to hear you enjoyed your group stay and appreciated our maintenance efforts. We also value your feedback regarding the property’s condition, as it helps us continue improving our facilities and guest experience. We look forward to welcoming you again.
Jason L.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Good recommended for biztrip hotel... Excellent
Find this review helpful?
Accommodation's Reply
11 May 2026
Thank you for your kind review and recommendation of Somerset Grand Citra Jakarta. We’re thrilled to know that our property was an excellent choice for your business trip. Your positive feedback means a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay.
RYO R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 22 week(s) ago
The receptionist and staff were nice, but I forgot the name of the female. The only problem was that we were 3 hours late checking in.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Mr. Ryo, This is Grand Somerset Jakarta Hotel greetings from us. Thank you very much for your valuable feedback. Your feedback is very valuable to us, especially to our staff. We will use the information you provided to improve our services in the future. We apologize for any inconvenience you experienced during check-in. We will use this information to improve our services during peak season. If you have any questions, please contact us at (021) 29***888 or call our official WhatsApp number at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
Translated by Google Icon
See original
Muhamad S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
level up again and be more professional like a 5 star
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jan 2026
Hello Mr. Muhammad! This is Somerset Grand Jakarta. We welcome you. Thank you for taking the time to share your feedback with us. All of our staff are professional and strictly follow standard operating procedures (SOP). We value your feedback and are committed to improving our services in the future. If you have any questions, please contact us directly at (021) 29***888 or contact us via our official WhatsApp at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
Translated by Google Icon
See original
Victor R. P. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Strategic location, big smart TV, big rooms, lots of facilities
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr. Victor, Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed our strategic location, spacious rooms, large smart TV, and the variety of facilities available. Your kind feedback is truly appreciated and motivates our team to continue delivering a comfortable and enjoyable stay. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
Profile Picture
Nicko A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Highly recommended for a staycation with family or friends.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you for your positive review and recommendation. We are delighted to know that you enjoyed your staycation with family or friends at our property. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
Profile Picture
Nicko A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Our stay at this hotel was truly memorable. The rooms were spacious and clean, the staff friendly and helpful, and it was very close to malls, restaurants, Transjakarta, and other public transportation. This hotel is highly recommended for a short family getaway.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you very much for sharing your wonderful review. We are delighted to hear that you had a memorable stay with us and that you enjoyed the spacious and clean room, our friendly and attentive staff, as well as our strategic location with easy access to the mall and public transportation. Your kind recommendation truly means a lot to us and motivates our team to continue delivering the best service. We look forward to welcoming you and your family back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
Profile Picture
Robertus K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
A comfortable place to stay with family. The staff is friendly, honest, and very helpful during check-in and check-out. The swimming pool is convenient for children. There are plenty of culinary options, as it's close to Lotte Shopping Avenue.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jan 2026
Dear Robertus K., Thank you for sharing your positive review. We are delighted to know that you had a comfortable stay with your family and that our staff were friendly, trustworthy, and helpful during the check-in and check-out process. Your kind words will certainly be shared with the team. We are also pleased to hear that you enjoyed our child-friendly swimming pool and the convenience of our location near Lotte Shopping Avenue with its many dining options. We truly appreciate your feedback and look forward to welcoming you and your family again in the near future. Dodi | Guest Service
b***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
I subscribe to staycations here... spacious rooms suitable for large families, good cleanliness and the best location
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Greetings from all of us at Somerset Grand Citra Jakarta. Thank you for choosing our hotel. We are delighted that you and your family had a wonderful time at Somerset Grand Citra. Your valuable feedback inspires our team to strive to provide you with the best and most memorable service. We extend our sincere gratitude to all our staff. Your valuable feedback will be used to continuously improve and develop our services. If you have any questions or suggestions, please contact us. Thank you. Sincerely, Eka Linker Prasetya, Shift Manager
Translated by Google Icon
See original
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
clean and strategic. recommended
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
Dear Bapak / Ibu Warmest Greetings from Somerset Grand Citra Thank you very much for taking the time to share your feedback. We are delighted to hear that your stay was perfect and that you had an awesome experience with us. Your kind words are truly appreciated by our entire team. We sincerely hope to have the pleasure of welcoming you back again in the near future. Best Regards Eka Linggar PRASETYA Duty Manager
Jimmy S. P. S.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 26 week(s) ago
I bought a premier city view room in traveloka application, but traveloka wrote premier street view. And yes, this 11 room is full noise of the street. We might leave the hotel sooner than we pay.
Find this review helpful?
Accommodation's Reply
02 Jan 2026
Dear Mr. Jimmy, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and the discomfort caused during your stay. Please allow us to clarify that the room category booked through Traveloka was listed as Premier Street View, which is facing the main road and may experience traffic noise, especially during peak hours. We understand, however, that this information may not have been clearly communicated, and we truly apologize for any confusion this has caused. Your comfort is very important to us, and we regret that the room condition did not meet your expectations. Had we been informed during your stay, our team would have been more than happy to assist by exploring alternative room options, subject to availability, or providing other possible solutions to improve your comfort. We appreciate your feedback as it helps us work closely with our partners to ensure clearer room descriptions and to enhance the overall guest experience. We truly hope to have another opportunity to welcome you back and provide a much more pleasant stay in the future. Warm regards, Dodi | Guest Service
NMAZU
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Great hotel to staycation, my room already upgraded for free
1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear NMAZU, Thank you for sharing your positive review. We are delighted to know that you enjoyed your staycation with us and that the complimentary room upgrade added value to your experience. Your kind feedback is truly appreciated and serves as great motivation for our team. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
Refan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Okay. The area is okay, and there are lots of places to eat, both roadside and restaurants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Dec 2025
Dear Bpk. Refan, Thank you for taking the time to share your review. We are delighted to know that you enjoyed the surrounding area of our hotel and the variety of dining options available, from street food to restaurants. We look forward to welcoming you back soon and providing you with an even more pleasant stay. Warm regards, Dodi | Guest Service
sri h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Mr. Dodi, the manager, was very helpful 👍. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Nov 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay with us. Reviews like these mean a lot to us and we look forward to welcoming you back again soon. Best regards, Dodi | Customer Service
Translated by Google Icon
See original
Jamhari R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Friendly for place and service
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Nov 2025
Thank you so much for your review! We're glad you enjoyed our stay and were satisfied with our service. We look forward to welcoming you back on your next visit. Best regards, Dodi | Customer Service
Translated by Google Icon
See original
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
This is not the first time, I already stayed here several times and it's always great. Really enjoy it, especially because the location is near the center and surrounded by good places, so it's easy to access.
Find this review helpful?
Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you very much for your continued trust and for sharing such a wonderful review. We’re delighted to know that you always have a great experience staying with us and enjoy our convenient location near the city center. Your kind words truly motivate our team to keep delivering the best service for our loyal guests like you. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Dodi | Guest Service
John D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Maya & Nagib, great receptionist
1 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Mr. John D, Thank you so much for your kind words! We’re delighted to hear that Maya and Nagib made your stay enjoyable. Your appreciation will surely motivate them and the rest of our team to keep providing excellent service. We look forward to welcoming you again soon! Regards, Dodi | Guest Service
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Somerset Grand Citra

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Somerset Grand Citra

Traveloka (2,106)
Other sources (248)
8.4
Very Good
From 2,106 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.3

People often mention about Somerset Grand Citra
All
Bedroom (34)
Surroundings (30)
Room Space (30)
Distance to City Center (29)
Accessibility (29)
Bathroom (29)
Staff Friendliness (28)
Hotel Area (26)
Family Friendly (25)
Ambiance (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Somerset Grand Citra

Number of reviews per page
20
40
Customer reviews
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
We booked 2 deluxe rooms and got a 2+1 BR apartment, which is lovely. They even have room for house assistants (minus the bed). Their kitchen facilities include a microwave and refrigerator (we tried and they function well), also a stove and washing machine (we haven’t tried). Each bathroom has a bathtub. The room is clean despite old furniture; all function well. Breakfast starts from 7-10 AM, but by 9 AM, they already ran out of food. We could ask for early breakfast (6 AM) in our room, but the option was miserable. Since we don’t have a big appetite, we didn’t have an issue with that. We (2 adults, 2 kids) booked because we had an event near the hotel. It’s a 5-minute walk to One Satrio, which has many restaurants. Overall, the experience was satisfactory, and we will definitely book again.
Read More
+4
Find this review helpful?
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your detailed review and for choosing to stay with us. We are delighted to know that you and your family enjoyed the spacious apartment, clean accommodations, and convenient location near One Satrio. It is also wonderful to hear that the facilities, including the kitchen appliances and bathrooms, met your expectations and contributed to a comfortable stay. At the same time, we appreciate your feedback regarding the breakfast experience. Please accept our apologies for the limited food availability towards the end of the breakfast period and for the early breakfast option not fully meeting your expectations. Your comments have been shared with the culinary team for review and improvement to ensure a better dining experience for our future guests. Thank you once again for your valuable feedback. We are pleased to know that your overall experience was satisfying, and we truly look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, Guest Service Team
Atika S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A comfortable place, perfect for family gatherings. Close to Satrio Park, a great jogging area, and a great tennis court.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Ibu Atika, Thank you for sharing your wonderful review with us. We are delighted to know that you found our place comfortable and suitable for gathering with your family. We are also happy that you enjoyed our convenient location near Taman Satrio, as well as the jogging area and tennis court facilities. Your positive feedback truly means a lot to us. We look forward to welcoming you and your family again for another pleasant stay in the future. Warm regards, Guest Service Team
Lisdawati L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very enjoyable and will stay again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 May 2026
Thank you for choosing Somerset Grand Citra Jakarta and for sharing your wonderful feedback. We’re delighted to know you had a very enjoyable stay with us, and we truly appreciate your perfect rating. It will be our pleasure to welcome you back for another memorable experience in the future.
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Nice stay with group stay. A little bit old, but still maintained.
2 people find it helpful
Accommodation's Reply
11 May 2026
Thank you for staying with Somerset Grand Citra Jakarta and for your valuable review. We’re pleased to hear you enjoyed your group stay and appreciated our maintenance efforts. We also value your feedback regarding the property’s condition, as it helps us continue improving our facilities and guest experience. We look forward to welcoming you again.
Jason L.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Good recommended for biztrip hotel... Excellent
Find this review helpful?
Accommodation's Reply
11 May 2026
Thank you for your kind review and recommendation of Somerset Grand Citra Jakarta. We’re thrilled to know that our property was an excellent choice for your business trip. Your positive feedback means a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay.
RYO R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 22 week(s) ago
The receptionist and staff were nice, but I forgot the name of the female. The only problem was that we were 3 hours late checking in.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Mr. Ryo, This is Grand Somerset Jakarta Hotel greetings from us. Thank you very much for your valuable feedback. Your feedback is very valuable to us, especially to our staff. We will use the information you provided to improve our services in the future. We apologize for any inconvenience you experienced during check-in. We will use this information to improve our services during peak season. If you have any questions, please contact us at (021) 29***888 or call our official WhatsApp number at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
Translated by Google Icon
See original
Muhamad S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
level up again and be more professional like a 5 star
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jan 2026
Hello Mr. Muhammad! This is Somerset Grand Jakarta. We welcome you. Thank you for taking the time to share your feedback with us. All of our staff are professional and strictly follow standard operating procedures (SOP). We value your feedback and are committed to improving our services in the future. If you have any questions, please contact us directly at (021) 29***888 or contact us via our official WhatsApp at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
Translated by Google Icon
See original
Victor R. P. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Strategic location, big smart TV, big rooms, lots of facilities
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr. Victor, Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed our strategic location, spacious rooms, large smart TV, and the variety of facilities available. Your kind feedback is truly appreciated and motivates our team to continue delivering a comfortable and enjoyable stay. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
Profile Picture
Nicko A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Highly recommended for a staycation with family or friends.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you for your positive review and recommendation. We are delighted to know that you enjoyed your staycation with family or friends at our property. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
Profile Picture
Nicko A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Our stay at this hotel was truly memorable. The rooms were spacious and clean, the staff friendly and helpful, and it was very close to malls, restaurants, Transjakarta, and other public transportation. This hotel is highly recommended for a short family getaway.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you very much for sharing your wonderful review. We are delighted to hear that you had a memorable stay with us and that you enjoyed the spacious and clean room, our friendly and attentive staff, as well as our strategic location with easy access to the mall and public transportation. Your kind recommendation truly means a lot to us and motivates our team to continue delivering the best service. We look forward to welcoming you and your family back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
Profile Picture
Robertus K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
A comfortable place to stay with family. The staff is friendly, honest, and very helpful during check-in and check-out. The swimming pool is convenient for children. There are plenty of culinary options, as it's close to Lotte Shopping Avenue.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jan 2026
Dear Robertus K., Thank you for sharing your positive review. We are delighted to know that you had a comfortable stay with your family and that our staff were friendly, trustworthy, and helpful during the check-in and check-out process. Your kind words will certainly be shared with the team. We are also pleased to hear that you enjoyed our child-friendly swimming pool and the convenience of our location near Lotte Shopping Avenue with its many dining options. We truly appreciate your feedback and look forward to welcoming you and your family again in the near future. Dodi | Guest Service
b***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
I subscribe to staycations here... spacious rooms suitable for large families, good cleanliness and the best location
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Greetings from all of us at Somerset Grand Citra Jakarta. Thank you for choosing our hotel. We are delighted that you and your family had a wonderful time at Somerset Grand Citra. Your valuable feedback inspires our team to strive to provide you with the best and most memorable service. We extend our sincere gratitude to all our staff. Your valuable feedback will be used to continuously improve and develop our services. If you have any questions or suggestions, please contact us. Thank you. Sincerely, Eka Linker Prasetya, Shift Manager
Translated by Google Icon
See original
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
clean and strategic. recommended
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
Dear Bapak / Ibu Warmest Greetings from Somerset Grand Citra Thank you very much for taking the time to share your feedback. We are delighted to hear that your stay was perfect and that you had an awesome experience with us. Your kind words are truly appreciated by our entire team. We sincerely hope to have the pleasure of welcoming you back again in the near future. Best Regards Eka Linggar PRASETYA Duty Manager
Jimmy S. P. S.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 26 week(s) ago
I bought a premier city view room in traveloka application, but traveloka wrote premier street view. And yes, this 11 room is full noise of the street. We might leave the hotel sooner than we pay.
Find this review helpful?
Accommodation's Reply
02 Jan 2026
Dear Mr. Jimmy, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and the discomfort caused during your stay. Please allow us to clarify that the room category booked through Traveloka was listed as Premier Street View, which is facing the main road and may experience traffic noise, especially during peak hours. We understand, however, that this information may not have been clearly communicated, and we truly apologize for any confusion this has caused. Your comfort is very important to us, and we regret that the room condition did not meet your expectations. Had we been informed during your stay, our team would have been more than happy to assist by exploring alternative room options, subject to availability, or providing other possible solutions to improve your comfort. We appreciate your feedback as it helps us work closely with our partners to ensure clearer room descriptions and to enhance the overall guest experience. We truly hope to have another opportunity to welcome you back and provide a much more pleasant stay in the future. Warm regards, Dodi | Guest Service
NMAZU
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Great hotel to staycation, my room already upgraded for free
1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear NMAZU, Thank you for sharing your positive review. We are delighted to know that you enjoyed your staycation with us and that the complimentary room upgrade added value to your experience. Your kind feedback is truly appreciated and serves as great motivation for our team. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
Refan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Okay. The area is okay, and there are lots of places to eat, both roadside and restaurants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Dec 2025
Dear Bpk. Refan, Thank you for taking the time to share your review. We are delighted to know that you enjoyed the surrounding area of our hotel and the variety of dining options available, from street food to restaurants. We look forward to welcoming you back soon and providing you with an even more pleasant stay. Warm regards, Dodi | Guest Service
sri h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Mr. Dodi, the manager, was very helpful 👍. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Nov 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay with us. Reviews like these mean a lot to us and we look forward to welcoming you back again soon. Best regards, Dodi | Customer Service
Translated by Google Icon
See original
Jamhari R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Friendly for place and service
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Nov 2025
Thank you so much for your review! We're glad you enjoyed our stay and were satisfied with our service. We look forward to welcoming you back on your next visit. Best regards, Dodi | Customer Service
Translated by Google Icon
See original
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
This is not the first time, I already stayed here several times and it's always great. Really enjoy it, especially because the location is near the center and surrounded by good places, so it's easy to access.
Find this review helpful?
Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you very much for your continued trust and for sharing such a wonderful review. We’re delighted to know that you always have a great experience staying with us and enjoy our convenient location near the city center. Your kind words truly motivate our team to keep delivering the best service for our loyal guests like you. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Dodi | Guest Service
John D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Maya & Nagib, great receptionist
1 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Mr. John D, Thank you so much for your kind words! We’re delighted to hear that Maya and Nagib made your stay enjoyable. Your appreciation will surely motivate them and the rest of our team to keep providing excellent service. We look forward to welcoming you again soon! Regards, Dodi | Guest Service
Number of reviews per page
20
40