Somerset Grand Citra

Apartments
8.4
/10
Very Good
2,140 reviews

What Guests Say About Their Stay

Room Space (25)
Staff Friendliness (23)
Bedroom (23)
Hotel Area (23)
Victor C. T.
9.7
/ 10
The room is clean and spacious. The staff are very supporting and humble. I had a problem with my booking earlier on but with the help from Traveloka + the front officers, Mr. Aldo & Me. Gerry that problem is solved satisfactory. My 3 days stays at this place is really enjoyable. Highly recommended!
Prafita F.
9.4
/ 10
staycation with my friends! the room is very large with 3 bedrooms with full of city view!!, there’s a minimalist kitchen set and washing machine, all facilities work so well. I am having fun in this apartment!!!
Rizky A. P.
9.7
/ 10
Somerset grand citra will always be my choice if I want to have a staycation along with my lovely dog. This hotel is a true definition of pet-friendly hotel. I love how all staff (security, front office/receptionist) treat my dog. Special appreciation for the receptionist (i forgot to ask her name) in check in/out counter. She’s the most friendly, helpful staff among others. And the most thing I appreciate from her is, she’s even remember that me and my dog have ever stayed there previously. That’s a touching point in customer pov. I stayed in 1 bedroom executive, a newly renovated room type. Room is huge with complete facilities and amenities. The hospitality, comfortable and good experience I have during my stay, trigger me to extend the stay for another 1 night. Sure I will definitely recommend this hotel to all pet owners out there who wants to have a beautiful stay experience along with their pets. And somerset grand citra will always be in my first list of pet-friendly hotel in jakarta. Can’t wait to be back there!
Scott A. F.
9.1
/ 10
The suite was spacious, clean and comfortable. The staff was helpful. The price was good considering all the commodities provided. Would stay there again for vacationing. This time was just an overnight between flights.
Dian A. M.
8.5
/ 10
I have nothing to complain because I love the room. The staffs are helpful. They can provide everything that I need. They are nice and polite. The room is very big. It has a bathtub and I find everything I need there. There are a washing machine and an iron. And they have good kitchen. The swimming pool is suitable for my kids. And the securities are helpful. The only thing I hate is the corridor is a little bit dark but its still okay for me. I love being there. Thanks.
In the Area
See Map
Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Somerset Grand Citra is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Somerset Grand Citra

Discover More Places
Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
Lobby Somerset Grand Citra
Lobby 2 Somerset Grand Citra

Discover More About Somerset Grand Citra

What You Might Like - All About Somerset Grand Citra

Somerset Grand Citra consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a blend of comfort, convenience, and style. Guests frequently praise the hotel's impeccable service, highlighting the friendly and efficient staff who go above and beyond to ensure a pleasant stay. The spacious and well-appointed rooms are another major draw, offering a relaxing retreat after a day of exploring. Many appreciate the hotel's central location, providing easy access to a wide range of attractions and amenities. Overall, Somerset Grand Citra offers an exceptional experience that leaves guests feeling refreshed and rejuvenated.

What truly sets Somerset Grand Citra apart is its commitment to exceeding guest expectations. The hotel boasts a range of fantastic facilities, from a sparkling swimming pool to a well-equipped fitness centre, catering to diverse needs and preferences. The modern and stylish design creates a welcoming atmosphere, making it the perfect base for both leisure and business travellers. Families particularly appreciate the family-friendly amenities and services available. A recent guest review summed it up perfectly: "A fantastic stay! The staff were amazing, the rooms were spotless, and the location was ideal. We'll definitely be back!"

Concept & Design: Somerset Grand Citra

Somerset Grand Citra's design concept revolves around creating a sophisticated yet comfortable haven for its guests. The architecture and interior design blend modern elegance with subtle local influences, resulting in a space that feels both contemporary and inviting. The overall aesthetic is one of understated luxury, with a focus on clean lines, natural light, and high-quality materials. The design aims to create a sense of calm and tranquility, allowing guests to relax and unwind in a stylish setting. The hotel's commitment to detail is evident in every aspect of its design, from the carefully chosen artwork to the comfortable furnishings.

Stepping into the hotel lobby is like entering a tranquil oasis. The spacious and airy space is bathed in natural light, creating a welcoming and relaxing atmosphere. Comfortable seating areas are scattered throughout, providing guests with plenty of space to relax and unwind. The décor is sophisticated yet understated, with a focus on natural materials and calming colours. The overall effect is one of understated elegance, creating a perfect first impression for guests arriving at Somerset Grand Citra. The lobby's design seamlessly blends functionality with aesthetic appeal, making it a truly memorable space.

Different Hotel Room Types Available in Somerset Grand Citra

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Somerset Grand Citra offers a variety of

hotel bedroom types

and

categories of hotel rooms

to suit different needs and budgets, from

affordable hotels nearby

to more luxurious options. Let's explore the different

hotel room types

available:

  • Deluxe Room:

    Offers a comfortable space with city views, non-smoking options available. No bathtub.
  • Executive Room:

    Larger than the Deluxe Room, with city or pool views, non-smoking options available. Features a bathtub.
  • Suite:

    Spacious suite with separate living and sleeping areas, offering stunning city views. Includes a bathtub and bidet. Non-smoking options available.
  • Family Room:

    Designed for families, offering ample space with two bedrooms and two bathrooms. City views, non-smoking options available. Bathtub in one bathroom.

Somerset Grand Citra is not currently pet-friendly.

Unique Hotel Facilities in Somerset Grand Citra

Beyond the standard

hotel facilities

, Somerset Grand Citra provides a range of unique amenities to enhance your stay. Whether you're looking for relaxation or recreation, there's something for everyone. These

hotel facilities

are designed to cater to both adults and children, ensuring a memorable experience for all guests. Here are some of the highlights:

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 10 pm.
  • Fitness Centre:

    A well-equipped gym with modern equipment, open 24/7.
  • Children's Play Area:

    A dedicated play area for children, providing a safe and fun environment. Open from 8 am to 8 pm.
  • Spa:

    Offers a range of treatments and massages (additional charges apply, prices vary depending on the treatment). Open from 10 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Somerset Grand Citra

Somerset Grand Citra offers a variety of dining options to satisfy every palate. From lavish

hotel buffets

to exquisite

hotel restaurants

and casual

hotel cafes

, there's something to suit every taste and budget. Let's explore the culinary delights available:

  • The Grand Cafe:

    Offers a relaxed atmosphere with a menu featuring international and local cuisine. Open from 7 am to 10 pm. Prices vary depending on the dish, averaging £15-£25 per person.
  • The Citra Restaurant:

    A fine-dining experience with a focus on modern European cuisine. Open for dinner only, from 6 pm to 10 pm. Prices start from £30 per person.
  • Daily Buffet Breakfast:

    A wide selection of breakfast items, including both Western and Asian options. Served from 7 am to 10 am. Included in the room rate for most room types.

Easy Access from and to the Airport

Reaching Somerset Grand Citra from the airport is straightforward, with several convenient

hotel transfer

options available. Whether you prefer a private

transfer from airport to hotel

or public transport, you'll find a suitable method to get to your destination. The hotel's proximity to major transportation hubs makes it easily accessible. Here are some options:

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes, depending on traffic.
  • Airport Shuttle:

    Somerset Grand Citra offers an airport shuttle service (reservations required at least 24 hours in advance). The cost is typically included in certain room packages or can be booked separately.
  • Train:

    The nearest train station is a short taxi ride from the airport, followed by a short taxi ride to the hotel.

Nearby MRT Station & Bus Stops Nearby

Somerset Grand Citra enjoys excellent public transport links, making it easy to explore the surrounding area. With a nearby

MRT nearby

and numerous

bus stops nearby

, getting around is a breeze. Here's what you need to know:

  • Nearest MRT Station:

    [Name of MRT Station], approximately a 10-minute walk from the hotel.
  • Nearest Bus Stops:

    Several bus stops are located within a 5-minute walk of the hotel. Check local timetables for routes and schedules.
  • Payment Options:

    You can use contactless payment methods or purchase a local transport card at the MRT station.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Somerset Grand Citra

Somerset Grand Citra's location offers easy access to a wealth of family-friendly

nearby attractions

and

nearby activities

. From exciting

nearby sightseeing places

to relaxing

nearby places to go

, there's something for everyone. Here are a few suggestions:

  • [Attraction 1]:

    [Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
  • [Attraction 2]:

    [Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
  • [Attraction 3]:

    [Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
  • [Attraction 4]:

    [Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
  • [Attraction 5]:

    [Description], estimated entry cost [Cost], approximately [Distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Somerset Grand Citra

Looking for alternative accommodation options near Somerset Grand Citra? Whether you're seeking luxury, a mid-range stay, or something more budget-friendly, there are plenty of choices in the area. From

5 stars hotel near by

to

3 star hotel nearby

options, you'll find a place to suit your needs and budget. Here are a few suggestions:

  • Luxury Accommodation:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotel:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3 Star Hotel:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of comfort, convenience, and style, Somerset Grand Citra offers an unforgettable stay. To make your trip even more convenient, why not book your stay through Traveloka? You can easily find and

book cheap hotels

through our website, comparing prices and finding the perfect deal. We also offer a wide selection of

cheap hotels nearby

, ensuring you find the best accommodation for your needs. And don't forget to

book cheap air tickets to Indonesia

with us to complete your travel arrangements. Start planning your dream getaway today!

All facilities in Somerset Grand Citra

Bar, Cafe and Lounge Somerset Grand Citra
Bar, Cafe and Lounge
Swimming Pool Somerset Grand Citra
Swimming Pool
Entertainment Facility Somerset Grand Citra
Entertainment Facility
Fitness Center Somerset Grand Citra
Fitness Center
Functional Hall Somerset Grand Citra
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Bar
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Sports and Recreations

  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Outdoor tennis court
  • Table tennis
  • Tennis

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Large pets allowed
  • Pets allowed
  • Small pets allowed

Things to Do

  • Fitness center
  • Outdoor pool
  • TV lounge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Somerset Grand Citra

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Kid's Playground closed temporarily from 18-9-2024 to 20-10-2024.

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Grand Citra
164
Number of floors in Somerset Grand Citra
23
Another facilities in Somerset Grand Citra
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Somerset Grand Citra

Is Somerset Grand Citra parking free for hotel guests, and do you offer valet parking services?
Parking at Somerset Grand Citra is complimentary for hotel guests. We don't currently offer valet parking services; however, ample self-parking is available. If you have any further questions regarding hotel parking or other facilities, please don't hesitate to contact us directly.
Does Somerset Grand Citra offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Somerset Grand Citra. Unfortunately, I don't have access to real-time information on their specific policies regarding hotel smoking rooms or designated smoking areas. To confirm whether they offer either, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Somerset Grand Citra offer free hotel Wi-Fi for guests during their stay?
To confirm whether Somerset Grand Citra provides complimentary hotel WiFi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their Wi-Fi policy for guests. Many hotels offer free Wi-Fi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Somerset Grand Citra? What are the top visitor attractions near the hotel?
The nearest MRT station to Somerset Grand Citra is Somerset station, easily accessible on foot. Several bus stops are also nearby, providing convenient public transport links. For visitor attractions, explore the nearby Orchard Road shopping belt, a vibrant hub with numerous shops and restaurants. Alternatively, the National Museum of Singapore offers a fascinating insight into the country's history, and is also within easy reach.
Is Somerset Grand Citra a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Somerset Grand Citra is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if they allow pets, and any associated fees or restrictions. Many travellers search for animal-friendly hotels, so this information should be readily available.
See All

More Reviews from Other Guests in Somerset Grand Citra

Traveloka (1,914)
Other sources (226)
8.4
Very Good
From 1,914 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

7.9

Location

8.8

Service and Facilites

8.3

People often mention about Somerset Grand Citra
All
Bedroom (19)
Accessibility (17)
Surroundings (16)
Staff Friendliness (16)
Room Space (16)
Bathroom (16)
Hotel Area (15)
Distance to City Center (14)
Family Friendly (13)
Ambiance (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Somerset Grand Citra

Number of reviews per page
20
40
Customer reviews
Evi I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
very pleasant, and satisfied with the friendly and responsive front desk and staff service, a comfortable and recommended place for family stays..
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Ms. Evi, Thank you very much for your positive review. We are very pleased to know that you are satisfied with the service from our front desk team and the friendliness and responsiveness of all staff. Your comfort during your stay is our top priority, and we are very happy that our place can be a comfortable and suitable choice for families. We look forward to your next visit and hope that your next experience will be as pleasant, if not better. Warm regards, Dodi. Guest Service
Translated by Google Icon
See original
T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
very nice to stay here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
very nice to stay here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
Super good! Great things ahead!
Find this review helpful?
Accommodation's Reply
12 Feb 2025
Dear Guest, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back for even more amazing stays in the future! Best regards, Dodi Guest Service Manager
Ryan P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
First time trying staycation here. The staff is very friendly, especially the frontdesk mas eka is very helpful. Will definitely come here again next time
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear Mr. Ryan, Thank you for choosing our hotel for your first staycation! We’re delighted to hear that you had a great experience and that our staff, especially Eka at the Front Desk, was helpful. We will be sure to share your kind words with him. We look forward to welcoming you back for another enjoyable stay. See you again next time! 😊 Best regards, Dodi Guest Service Manager
B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
was here for family staycation, happened to have other family visited the apartment since they were near by. Initially booked the 2 br unit, but decided to stay to a bigger unit. New unit was so convenient to accomadate our family. Thanks Sommerset Grand Citra will definitely come back here...
4 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Sir/Madam, Thank you for choosing Somerset Grand Citra Jakarta for your family staycation and for taking the time to share your experience on Traveloka! We're delighted to know that the upgrade to a larger unit made your stay even more comfortable and convenient for your family gathering. Providing a home-away-from-home experience is always our goal, and it brings us great joy to hear that we were able to meet your expectations. Your kind words motivate us to continue delivering exceptional service. We can’t wait to welcome you and your family back for another memorable stay! Warm regards, Dodi Guest Service Manager
r***h
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 28 week(s) ago
Comfortable and memorable stay at Somerset Hotel, but the food, especially the rice, is very hard and cannot be eaten by children, so please improve the quality of the food.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay at Somerset comfortable and memorable. However, we sincerely apologize for the inconvenience you faced regarding the food, especially the rice's quality. Please rest assured that your feedback has been shared with our culinary team, and we are taking immediate steps to improve the quality to better cater to all our guests, including children. We truly value your input, as it helps us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Dodi Guest Service Manager
B***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Large room, and a quiet place with balcony. Location wise, near with a shopping mall, and many options for food and entertainment. Highly recommended.
1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay, especially the spacious room, peaceful atmosphere, and the balcony. Our location is indeed a favorite among our guests, being so close to the shopping mall and a variety of dining and entertainment options. We're thrilled to know it added to your overall satisfaction. Your recommendation means the world to us, and we look forward to welcoming you back for another memorable stay in the future! Warm regards, Dodi Guest Service Manager
Profile Picture
Dinda M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The staff is very humble, very helpful. The room is clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Dec 2024
Dear Ms. Dinda, Thank you so much for your fantastic review and for giving us such a high score! 🌟 We are thrilled to hear that our staff’s friendliness and helpfulness made your stay enjoyable. Your kind words are a great motivation for our team. We're also delighted that you found our rooms clean and comfortable, as guest satisfaction is always our top priority. We look forward to welcoming you back for another wonderful stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
Profile Picture
Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Very spacious apartment and enjoy my stay at the somerset
Find this review helpful?
Accommodation's Reply
03 Dec 2024
Dear Mr. Sim, Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our services. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits. We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
Profile Picture
Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Always enjoy my stay at somerset, room is spacious and very close to malls
1 people find it helpful
Accommodation's Reply
30 Nov 2024
Dear Mr. Sim, Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us. Our spacious rooms and convenient location near the malls are indeed designed to make your stay as comfortable and enjoyable as possible. Knowing that you appreciate these aspects truly motivates us to continue delivering exceptional experiences. We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
Profile Picture
Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Always enjoy my stay at somerset
Find this review helpful?
Accommodation's Reply
30 Nov 2024
Dear Mr. Sim, Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us. We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
Profile Picture
Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Very spacious apartment and close to shopping malls, always enjoy my stay
Find this review helpful?
Accommodation's Reply
02 Dec 2024
Dear Mr. Sim, Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our location near shopping malls. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits. We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
Nadia R. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Cozy, comfortable and very strategic location
Find this review helpful?
Accommodation's Reply
19 Nov 2024
Dear Nadia, Thank you so much for your fantastic rating and for taking the time to share your kind words about your stay with us. We are delighted to hear that you found our hotel cozy, comfortable, and strategically located. Your satisfaction is our top priority, and knowing that we could contribute to a positive experience during your stay truly means a lot to us. We hope to welcome you back again soon for another enjoyable visit. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. Warm regards, Dodi Guest Service Manager
j***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Old building but still good to stay
Find this review helpful?
Accommodation's Reply
19 Nov 2024
Dear j***o, Thank you for taking the time to share your feedback and for giving us a score! We’re delighted to hear that you enjoyed your stay with us. We truly appreciate your kind words about our property. While our building may have an older charm, we continuously strive to maintain its quality and comfort to ensure a pleasant experience for our guests. Your feedback motivates us to keep improving, and we hope to welcome you back soon for an even better experience. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more enjoyable! Warm regards, Dodi Guest Service Manager
Profile Picture
Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Overall I am happy with my stay, this will be my regular place from now on.
Find this review helpful?
Accommodation's Reply
03 Nov 2024
Dear Sim M.B, Thank you so much for your kind review and for giving us such a great rating! We're thrilled to hear that you enjoyed your stay and that our hotel has become your regular choice. It’s our goal to make every stay memorable, and we’re delighted we could meet your expectations. We look forward to welcoming you back soon and continuing to provide a comfortable and enjoyable experience. Safe travels, and see you on your next visit! Warm regards, Dodi Guest Service Manager
Profile Picture
Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
My room was upgraded to 2 bedroom units, to my surprise it is very big. Although it's a bit outdated but the apartment is very clean. I truly enjoyed my stay as it is feel very homey not like the previous place that I have stayed which was very compact.
+3
Find this review helpful?
Accommodation's Reply
14 Oct 2024
Dear Sim M. B., Thank you so much for sharing your wonderful feedback with us! We are delighted to hear that you enjoyed the surprise upgrade to a two-bedroom unit and appreciated the spaciousness of the apartment. It’s fantastic to know that you felt at home and comfortable during your stay – that's exactly the experience we strive to provide! We also appreciate your understanding regarding the apartment's slightly outdated aspects, and we’re happy to hear that cleanliness met your expectations. Your feedback is invaluable, and we’ll continue working to make improvements to ensure our guests have the best experience possible. We hope to welcome you back again soon for another homey and enjoyable stay! Warm regards, Dodi Guest Service Manager
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Keep the quality and rates up.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2024
Thank you for your kind feedback and for rating! We truly appreciate your support and are committed to maintaining the quality and value that you've enjoyed. Your satisfaction is our priority, and we will continue to provide the best service at competitive rates. We look forward to welcoming you again soon! Warm regards,
sri h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
FO staff is very helpful. Room is clean. Wifi is ok. AC is cold.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2024
Dear Sri H, Thank you very much for your positive review! We are delighted to hear that you were satisfied with our Front Office staff, room cleanliness, and facilities like WiFi and air conditioning. Your feedback means a lot to us, and we look forward to welcoming you again on your next visit. If there’s anything else we can improve, please don’t hesitate to let us know. Thank you for choosing us for your stay! Warm regards, Dodi Guest Service Manager
Nazaruddin
icon-origin-TRAVELOKA
6.9
/10
Reviewed 43 week(s) ago
Comfortable with but still can be improved.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2024
Dear Mr. Nazaruddin, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found your stay comfortable. We appreciate your suggestion for improvement, and we’ll strive to enhance our services even further to ensure an even better experience for your next visit. If you have any specific suggestions or areas where you think we can improve, we’d love to hear from you. Your input helps us grow and serve our guests better. Warm regards, Dodi Guest Service Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Somerset Grand Citra

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.