Do the rooms at Somerset Grand Citra include a sofa bed hotel option? What is the cost of adding an extra hotel bed to the room?

Somerset Grand Citra doesn't offer rooms with sofa beds as standard. Adding an extra bed to your hotel room is possible, but the cost varies depending on room type and availability. To find out the exact price for an extra hotel bed, I recommend contacting the hotel directly or checking their website. They can confirm whether extra bedding in hotels is available for your chosen dates.

Is Somerset Grand Citra available as a day use hotel or for hourly hotel stays?

I do not have access to real-time information, including hotel policies. To find out if Somerset Grand Citra offers day use or hourly hotel stays, I recommend checking their official website or contacting them directly by phone. Many hotels don't advertise hourly rates or daytime use hotels explicitly, so contacting them is the best way to confirm their availability for short-term bookings.

Does Somerset Grand Citra offer hotel transfer services or operate as one of the hotels with airport shuttle options for guests?

I'm afraid I don't have access to real-time information, including specific services offered by Somerset Grand Citra. To find out if they provide hotel transfer services, such as a transfer from airport to hotel or a hotel to airport transfer, I recommend checking their official website or contacting them directly. Many hotels with airport shuttle options advertise this on their booking sites or through customer service.

Does Somerset Grand Citra offer a hotel meeting room, conference hall in hotel, or event space for business or private functions?

Yes, Somerset Grand Citra offers a range of event spaces perfect for business or private functions. They have several hotel meeting rooms and a conference hall in hotel, providing flexible options to suit different needs and group sizes. These hotel conference venues are well-equipped for presentations and gatherings, making them ideal for corporate events or private celebrations. Check their website for details on availability and room specifications.

Is there an ATM or cash machine near me available inside or close to Somerset Grand Citra, ideally an ATM near me with cash?

To find the closest ATM with cash, I recommend using a map app or online search engine. Search for "cash machine near me" or "ATM near Somerset Grand Citra" to locate nearby ATMs. Many apps show ATM locations and whether they currently have cash available. Checking online before you go will save you a trip.

What are available facilities at Somerset Grand Citra?

There are top facilites at Somerset Grand Citra such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Somerset Grand Citra?

The standard check-in time at Somerset Grand Citra is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Somerset Grand Citra provide breakfast?

Yes, Somerset Grand Citra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Somerset Grand Citra

Somerset Grand Citra has a 4.0-star rating.

Are there any parking spots at Somerset Grand Citra ?

Yes: Yes, there are parking spots at Somerset Grand Citra

Is there a swimming pool at Somerset Grand Citra?

Yes, a swimming pool is available at Somerset Grand Citra.

What do past guests say about Somerset Grand Citra?

Somerset Grand Citra is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Somerset Grand Citra

Name: Somerset Grand Citra
Address: Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940, Jalan Prof Dr Satrio Kav.1, Jakarta, 12940, Indonesia
Rating: 8.7

Apartments

Preferred Partner Plus

8.7

/10

Very Good

2,293 reviews

What Guests Say About Their Stay

Distance To City Center (60)

Room Space (59)

Bedroom (55)

Staff Friendliness (54)

Nicko A.

9.4

/ 10

Our stay at this hotel was truly memorable. The rooms were spacious and clean, the staff friendly and helpful, and it was very close to malls, restaurants, Transjakarta, and other public transportation. This hotel is highly recommended for a short family getaway.

See original

Robertus K.

9.4

/ 10

A comfortable place to stay with family. The staff is friendly, honest, and very helpful during check-in and check-out. The swimming pool is convenient for children. There are plenty of culinary options, as it's close to Lotte Shopping Avenue.

See original

Victor C. T.

9.7

/ 10

The room is clean and spacious. The staff are very supporting and humble. I had a problem with my booking earlier on but with the help from Traveloka + the front officers, Mr. Aldo & Me. Gerry that problem is solved satisfactory. My 3 days stays at this place is really enjoyable. Highly recommended!

Prafita F.

9.4

/ 10

staycation with my friends! the room is very large with 3 bedrooms with full of city view!!, there’s a minimalist kitchen set and washing machine, all facilities work so well. I am having fun in this apartment!!!

Rizky

9.7

/ 10

Somerset grand citra will always be my choice if I want to have a staycation along with my lovely dog. This hotel is a true definition of pet-friendly hotel. I love how all staff (security, front office/receptionist) treat my dog. Special appreciation for the receptionist (i forgot to ask her name) in check in/out counter. She’s the most friendly, helpful staff among others. And the most thing I appreciate from her is, she’s even remember that me and my dog have ever stayed there previously. That’s a touching point in customer pov. I stayed in 1 bedroom executive, a newly renovated room type. Room is huge with complete facilities and amenities. The hospitality, comfortable and good experience I have during my stay, trigger me to extend the stay for another 1 night. Sure I will definitely recommend this hotel to all pet owners out there who wants to have a beautiful stay experience along with their pets. And somerset grand citra will always be in my first list of pet-friendly hotel in jakarta. Can’t wait to be back there!

In the Area

See Map

Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Staying at Somerset Grand Citra is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Somerset Grand Citra

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Somerset Grand Citra

Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Discover More Places

Discover More About Somerset Grand Citra

What You Might Like - All About Somerset Grand Citra

Somerset Grand Citra consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a blend of comfort, convenience, and style. Guests frequently praise the hotel's impeccable service, highlighting the friendly and efficient staff who go above and beyond to ensure a pleasant stay. The spacious and well-appointed rooms are another major draw, offering a relaxing retreat after a day of exploring. Many appreciate the hotel's central location, providing easy access to a wide range of attractions and amenities. Overall, Somerset Grand Citra offers an exceptional experience that leaves guests feeling refreshed and rejuvenated.

What truly sets Somerset Grand Citra apart is its commitment to exceeding guest expectations. The hotel boasts a range of fantastic facilities, from a sparkling swimming pool to a well-equipped fitness centre, catering to diverse needs and preferences. The modern and stylish design creates a welcoming atmosphere, making it the perfect base for both leisure and business travellers. Families particularly appreciate the family-friendly amenities and services available. A recent guest review summed it up perfectly: "A fantastic stay! The staff were amazing, the rooms were spotless, and the location was ideal. We'll definitely be back!"

Concept & Design: Somerset Grand Citra

Somerset Grand Citra's design concept revolves around creating a sophisticated yet comfortable haven for its guests. The architecture and interior design blend modern elegance with subtle local influences, resulting in a space that feels both contemporary and inviting. The overall aesthetic is one of understated luxury, with a focus on clean lines, natural light, and high-quality materials. The design aims to create a sense of calm and tranquility, allowing guests to relax and unwind in a stylish setting. The hotel's commitment to detail is evident in every aspect of its design, from the carefully chosen artwork to the comfortable furnishings.

Stepping into the hotel lobby is like entering a tranquil oasis. The spacious and airy space is bathed in natural light, creating a welcoming and relaxing atmosphere. Comfortable seating areas are scattered throughout, providing guests with plenty of space to relax and unwind. The décor is sophisticated yet understated, with a focus on natural materials and calming colours. The overall effect is one of understated elegance, creating a perfect first impression for guests arriving at Somerset Grand Citra. The lobby's design seamlessly blends functionality with aesthetic appeal, making it a truly memorable space.

Different Hotel Room Types Available in Somerset Grand Citra

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Somerset Grand Citra offers a variety of

hotel bedroom types

and

categories of hotel rooms

to suit different needs and budgets, from

affordable hotels nearby

to more luxurious options. Let's explore the different

hotel room types

available:

Deluxe Room:
Offers a comfortable space with city views, non-smoking options available. No bathtub.
Executive Room:
Larger than the Deluxe Room, with city or pool views, non-smoking options available. Features a bathtub.
Suite:
Spacious suite with separate living and sleeping areas, offering stunning city views. Includes a bathtub and bidet. Non-smoking options available.
Family Room:
Designed for families, offering ample space with two bedrooms and two bathrooms. City views, non-smoking options available. Bathtub in one bathroom.

Somerset Grand Citra is not currently pet-friendly.

Unique Hotel Facilities in Somerset Grand Citra

Beyond the standard

hotel facilities

, Somerset Grand Citra provides a range of unique amenities to enhance your stay. Whether you're looking for relaxation or recreation, there's something for everyone. These

hotel facilities

are designed to cater to both adults and children, ensuring a memorable experience for all guests. Here are some of the highlights:

Swimming Pool:
A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 10 pm.
Fitness Centre:
A well-equipped gym with modern equipment, open 24/7.
Children's Play Area:
A dedicated play area for children, providing a safe and fun environment. Open from 8 am to 8 pm.
Spa:
Offers a range of treatments and massages (additional charges apply, prices vary depending on the treatment). Open from 10 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Somerset Grand Citra

Somerset Grand Citra offers a variety of dining options to satisfy every palate. From lavish

hotel buffets

to exquisite

hotel restaurants

and casual

hotel cafes

, there's something to suit every taste and budget. Let's explore the culinary delights available:

The Grand Cafe:
Offers a relaxed atmosphere with a menu featuring international and local cuisine. Open from 7 am to 10 pm. Prices vary depending on the dish, averaging £15-£25 per person.
The Citra Restaurant:
A fine-dining experience with a focus on modern European cuisine. Open for dinner only, from 6 pm to 10 pm. Prices start from £30 per person.
Daily Buffet Breakfast:
A wide selection of breakfast items, including both Western and Asian options. Served from 7 am to 10 am. Included in the room rate for most room types.

Easy Access from and to the Airport

Reaching Somerset Grand Citra from the airport is straightforward, with several convenient

hotel transfer

options available. Whether you prefer a private

transfer from airport to hotel

or public transport, you'll find a suitable method to get to your destination. The hotel's proximity to major transportation hubs makes it easily accessible. Here are some options:

Taxi:
Readily available outside the airport. The journey takes approximately 30-45 minutes, depending on traffic.
Airport Shuttle:
Somerset Grand Citra offers an airport shuttle service (reservations required at least 24 hours in advance). The cost is typically included in certain room packages or can be booked separately.
Train:
The nearest train station is a short taxi ride from the airport, followed by a short taxi ride to the hotel.

Nearby MRT Station & Bus Stops Nearby

Somerset Grand Citra enjoys excellent public transport links, making it easy to explore the surrounding area. With a nearby

MRT nearby

and numerous

bus stops nearby

, getting around is a breeze. Here's what you need to know:

Nearest MRT Station:
[Name of MRT Station], approximately a 10-minute walk from the hotel.
Nearest Bus Stops:
Several bus stops are located within a 5-minute walk of the hotel. Check local timetables for routes and schedules.
Payment Options:
You can use contactless payment methods or purchase a local transport card at the MRT station.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Somerset Grand Citra

Somerset Grand Citra's location offers easy access to a wealth of family-friendly

nearby attractions

and

nearby activities

. From exciting

nearby sightseeing places

to relaxing

nearby places to go

, there's something for everyone. Here are a few suggestions:

[Attraction 1]:
[Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
[Attraction 2]:
[Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
[Attraction 3]:
[Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
[Attraction 4]:
[Description], estimated entry cost [Cost], approximately [Distance] from the hotel.
[Attraction 5]:
[Description], estimated entry cost [Cost], approximately [Distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Somerset Grand Citra

Looking for alternative accommodation options near Somerset Grand Citra? Whether you're seeking luxury, a mid-range stay, or something more budget-friendly, there are plenty of choices in the area. From

5 stars hotel near by

3 star hotel nearby

options, you'll find a place to suit your needs and budget. Here are a few suggestions:

Luxury Accommodation:
[Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
4 Star Hotel:
[Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
3 Star Hotel:
[Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of comfort, convenience, and style, Somerset Grand Citra offers an unforgettable stay. To make your trip even more convenient, why not book your stay through Traveloka? You can easily find and

book cheap hotels

through our website, comparing prices and finding the perfect deal. We also offer a wide selection of

cheap hotels nearby

, ensuring you find the best accommodation for your needs. And don't forget to

book cheap air tickets to Indonesia

with us to complete your travel arrangements. Start planning your dream getaway today!

All facilities in Somerset Grand Citra

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Breakfast and dinner
Buffet breakfast
Cafe
Hot breakfast
Poolside bar
Pub
Vegetarian meal

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Refrigerator
Shower
TV

Hotel Services

Express check-in
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Porter

General

AC
Family room
Heater
Non-smoking room
Swimming pool
Recreation room
Smoking area
Terrace

Sports and Recreations

Badminton
Basketball
Billiard
Fitness center
Game room
Outdoor tennis court
Table tennis
Tennis

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Business center
Business facilities
Computer station
Meeting facilities
Photocopier
Projector

Public Facilities

Parking
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
In-room accessibility
Wheelchair accessible

Kids and Pets

Babysitting
Large pets allowed
Pets allowed
Small pets allowed

Things to Do

Fitness center
Outdoor pool
TV lounge

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Somerset Grand Citra

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Facility

Kid's Playground closed temporarily from 18-9-2024 to 20-10-2024.

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Somerset Grand Citra	164
Number of floors in Somerset Grand Citra	23
Another facilities in Somerset Grand Citra	A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Somerset Grand Citra

Is Somerset Grand Citra parking free for hotel guests, and do you offer valet parking services?

Parking at Somerset Grand Citra is complimentary for hotel guests. We don't currently offer valet parking services; however, ample self-parking is available. If you have any further questions regarding hotel parking or other facilities, please don't hesitate to contact us directly.

Does Somerset Grand Citra offer hotel smoking rooms or designated smoking areas for guests?

I understand you're looking for information on smoking at Somerset Grand Citra. Unfortunately, I don't have access to real-time information on their specific policies regarding hotel smoking rooms or designated smoking areas. To confirm whether they offer either, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.

Does Somerset Grand Citra offer free hotel Wi-Fi for guests during their stay?

To confirm whether Somerset Grand Citra provides complimentary hotel WiFi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their Wi-Fi policy for guests. Many hotels offer free Wi-Fi, but it's always wise to verify before your stay.

Where is the nearest MRT station or bus stops nearby Somerset Grand Citra? What are the top visitor attractions near the hotel?

The nearest MRT station to Somerset Grand Citra is Somerset station, easily accessible on foot. Several bus stops are also nearby, providing convenient public transport links. For visitor attractions, explore the nearby Orchard Road shopping belt, a vibrant hub with numerous shops and restaurants. Alternatively, the National Museum of Singapore offers a fascinating insight into the country's history, and is also within easy reach.

Is Somerset Grand Citra a pet friendly hotel?

I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Somerset Grand Citra is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if they allow pets, and any associated fees or restrictions. Many travellers search for animal-friendly hotels, so this information should be readily available.

See All

More Reviews from Other Guests in Somerset Grand Citra

Overall Ratings & Reviews Somerset Grand Citra

Traveloka (2,066)

Other sources (227)

8.9

Very Good

From 2,066 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Somerset Grand Citra

All

Bedroom (34)

Room Space (30)

Surroundings (29)

Bathroom (29)

Distance to City Center (28)

Accessibility (28)

Staff Friendliness (28)

Hotel Area (26)

Family Friendly (25)

Ambiance (24)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Somerset Grand Citra

Number of reviews per page

Customer reviews

Atika S.

10.0

/10

Reviewed 3 day(s) ago

A comfortable place, perfect for family gatherings. Close to Satrio Park, a great jogging area, and a great tennis court.

See original

Find this review helpful?

Lisdawati L.

Leisure

10.0

/10

Reviewed 5 week(s) ago

Very enjoyable and will stay again

See original

Find this review helpful?

Accommodation's Reply

11 May 2026

Thank you for choosing Somerset Grand Citra Jakarta and for sharing your wonderful feedback. We’re delighted to know you had a very enjoyable stay with us, and we truly appreciate your perfect rating. It will be our pleasure to welcome you back for another memorable experience in the future.

A***n

Staycation

9.4

/10

Reviewed 10 week(s) ago

Nice stay with group stay. A little bit old, but still maintained.

2 people find it helpful

Accommodation's Reply

11 May 2026

Thank you for staying with Somerset Grand Citra Jakarta and for your valuable review. We’re pleased to hear you enjoyed your group stay and appreciated our maintenance efforts. We also value your feedback regarding the property’s condition, as it helps us continue improving our facilities and guest experience. We look forward to welcoming you again.

Jason L.

Business

9.4

/10

Reviewed 11 week(s) ago

Good recommended for biztrip hotel... Excellent

Find this review helpful?

Accommodation's Reply

11 May 2026

Thank you for your kind review and recommendation of Somerset Grand Citra Jakarta. We’re thrilled to know that our property was an excellent choice for your business trip. Your positive feedback means a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay.

RYO R.

Staycation

9.3

/10

Reviewed 18 week(s) ago

The receptionist and staff were nice, but I forgot the name of the female. The only problem was that we were 3 hours late checking in.

See original

1 people find it helpful

Accommodation's Reply

21 Jan 2026

Dear Mr. Ryo, This is Grand Somerset Jakarta Hotel greetings from us. Thank you very much for your valuable feedback. Your feedback is very valuable to us, especially to our staff. We will use the information you provided to improve our services in the future. We apologize for any inconvenience you experienced during check-in. We will use this information to improve our services during peak season. If you have any questions, please contact us at (021) 29***888 or call our official WhatsApp number at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya

See original

Muhamad S.

Staycation

8.5

/10

Reviewed 18 week(s) ago

level up again and be more professional like a 5 star

See original

Find this review helpful?

Accommodation's Reply

21 Jan 2026

Hello Mr. Muhammad! This is Somerset Grand Jakarta. We welcome you. Thank you for taking the time to share your feedback with us. All of our staff are professional and strictly follow standard operating procedures (SOP). We value your feedback and are committed to improving our services in the future. If you have any questions, please contact us directly at (021) 29***888 or contact us via our official WhatsApp at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya

See original

Victor R. P. N.

Staycation

10.0

/10

Reviewed 19 week(s) ago

Strategic location, big smart TV, big rooms, lots of facilities

See original

1 people find it helpful

Accommodation's Reply

07 Jan 2026

Dear Mr. Victor, Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed our strategic location, spacious rooms, large smart TV, and the variety of facilities available. Your kind feedback is truly appreciated and motivates our team to continue delivering a comfortable and enjoyable stay. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service

Nicko A.

Staycation

9.4

/10

Reviewed 20 week(s) ago

Highly recommended for a staycation with family or friends.

See original

Find this review helpful?

Accommodation's Reply

06 Jan 2026

Dear Bpk. Nicko, Thank you for your positive review and recommendation. We are delighted to know that you enjoyed your staycation with family or friends at our property. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service

Nicko A.

9.4

/10

Reviewed 20 week(s) ago

See original

1 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Bpk. Nicko, Thank you very much for sharing your wonderful review. We are delighted to hear that you had a memorable stay with us and that you enjoyed the spacious and clean room, our friendly and attentive staff, as well as our strategic location with easy access to the mall and public transportation. Your kind recommendation truly means a lot to us and motivates our team to continue delivering the best service. We look forward to welcoming you and your family back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service

Robertus K.

9.4

/10

Reviewed 20 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

06 Jan 2026

Dear Robertus K., Thank you for sharing your positive review. We are delighted to know that you had a comfortable stay with your family and that our staff were friendly, trustworthy, and helpful during the check-in and check-out process. Your kind words will certainly be shared with the team. We are also pleased to hear that you enjoyed our child-friendly swimming pool and the convenience of our location near Lotte Shopping Avenue with its many dining options. We truly appreciate your feedback and look forward to welcoming you and your family again in the near future. Dodi | Guest Service

b***a

Staycation

10.0

/10

Reviewed 20 week(s) ago

I subscribe to staycations here... spacious rooms suitable for large families, good cleanliness and the best location

See original

Find this review helpful?

Accommodation's Reply

14 Jan 2026

Dear Valued Guest, Greetings from all of us at Somerset Grand Citra Jakarta. Thank you for choosing our hotel. We are delighted that you and your family had a wonderful time at Somerset Grand Citra. Your valuable feedback inspires our team to strive to provide you with the best and most memorable service. We extend our sincere gratitude to all our staff. Your valuable feedback will be used to continuously improve and develop our services. If you have any questions or suggestions, please contact us. Thank you. Sincerely, Eka Linker Prasetya, Shift Manager

See original

F***y

Leisure

10.0

/10

Reviewed 20 week(s) ago

clean and strategic. recommended

See original

Find this review helpful?

Accommodation's Reply

10 Jan 2026

Dear Bapak / Ibu Warmest Greetings from Somerset Grand Citra Thank you very much for taking the time to share your feedback. We are delighted to hear that your stay was perfect and that you had an awesome experience with us. Your kind words are truly appreciated by our entire team. We sincerely hope to have the pleasure of welcoming you back again in the near future. Best Regards Eka Linggar PRASETYA Duty Manager

Jimmy S. P. S.

7.8

/10

Reviewed 22 week(s) ago

I bought a premier city view room in traveloka application, but traveloka wrote premier street view. And yes, this 11 room is full noise of the street. We might leave the hotel sooner than we pay.

Find this review helpful?

Accommodation's Reply

02 Jan 2026

Dear Mr. Jimmy, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and the discomfort caused during your stay. Please allow us to clarify that the room category booked through Traveloka was listed as Premier Street View, which is facing the main road and may experience traffic noise, especially during peak hours. We understand, however, that this information may not have been clearly communicated, and we truly apologize for any confusion this has caused. Your comfort is very important to us, and we regret that the room condition did not meet your expectations. Had we been informed during your stay, our team would have been more than happy to assist by exploring alternative room options, subject to availability, or providing other possible solutions to improve your comfort. We appreciate your feedback as it helps us work closely with our partners to ensure clearer room descriptions and to enhance the overall guest experience. We truly hope to have another opportunity to welcome you back and provide a much more pleasant stay in the future. Warm regards, Dodi | Guest Service

NMAZU

10.0

/10

Reviewed 24 week(s) ago

Great hotel to staycation, my room already upgraded for free

1 people find it helpful

Accommodation's Reply

13 Dec 2025

Dear NMAZU, Thank you for sharing your positive review. We are delighted to know that you enjoyed your staycation with us and that the complimentary room upgrade added value to your experience. Your kind feedback is truly appreciated and serves as great motivation for our team. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service

Refan

8.5

/10

Reviewed 25 week(s) ago

Okay. The area is okay, and there are lots of places to eat, both roadside and restaurants.

See original

Find this review helpful?

Accommodation's Reply

07 Dec 2025

Dear Bpk. Refan, Thank you for taking the time to share your review. We are delighted to know that you enjoyed the surrounding area of our hotel and the variety of dining options available, from street food to restaurants. We look forward to welcoming you back soon and providing you with an even more pleasant stay. Warm regards, Dodi | Guest Service

sri h.

Staycation

9.1

/10

Reviewed 26 week(s) ago

Mr. Dodi, the manager, was very helpful 👍. Thank you.

See original

Find this review helpful?

Accommodation's Reply

29 Nov 2025

Thank you for your wonderful review! We're so glad you enjoyed your stay with us. Reviews like these mean a lot to us and we look forward to welcoming you back again soon. Best regards, Dodi | Customer Service

See original

Jamhari R.

10.0

/10

Reviewed 27 week(s) ago

Friendly for place and service

See original

1 people find it helpful

Accommodation's Reply

29 Nov 2025

Thank you so much for your review! We're glad you enjoyed our stay and were satisfied with our service. We look forward to welcoming you back on your next visit. Best regards, Dodi | Customer Service

See original

D***n

Staycation

9.1

/10

Reviewed 28 week(s) ago

This is not the first time, I already stayed here several times and it's always great. Really enjoy it, especially because the location is near the center and surrounded by good places, so it's easy to access.

Find this review helpful?

Accommodation's Reply

12 Nov 2025

Dear Valued Guest, Thank you very much for your continued trust and for sharing such a wonderful review. We’re delighted to know that you always have a great experience staying with us and enjoy our convenient location near the city center. Your kind words truly motivate our team to keep delivering the best service for our loyal guests like you. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Dodi | Guest Service

John D.

Staycation

10.0

/10

Reviewed 30 week(s) ago

Maya & Nagib, great receptionist

1 people find it helpful

Accommodation's Reply

24 Oct 2025

Dear Mr. John D, Thank you so much for your kind words! We’re delighted to hear that Maya and Nagib made your stay enjoyable. Your appreciation will surely motivate them and the rest of our team to keep providing excellent service. We look forward to welcoming you again soon! Regards, Dodi | Guest Service

D***n

Leisure

9.4

/10

Reviewed 37 week(s) ago

Very spacious! The kitchen is quite complete! Clean and comfortable.

See original

1 people find it helpful

Accommodation's Reply

03 Sep 2025

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed the spacious room, well-equipped kitchen facilities, as well as the cleanliness and comfort during your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon for another pleasant experience. Warm regards, Dodi Guest Service

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.