What do past guests say about Mercure Melbourne City Centre?

Mercure Melbourne City Centre is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Melbourne City Centre

Name: Mercure Melbourne City Centre
Address: 265 Little Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000, 265 Little Bourke Street, Victoria, 3000, Australia
Rating: 7.9

Hotels

Sustainable Hotel

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7.9

/10

Pleasant

1,189 reviews

What Guests Say About Their Stay

HUYNH T. H. T.

10.0

/ 10

The hotel is located in China Town, convenient for dining and shopping🥰

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Agustino H.

9.7

/ 10

The location is very strategic, close to shopping centers in the city of Sy dini, restaurants, cafes, and public transportation. Rooms are comfortable and clean, Complete with balcony for outside view.

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Niksono

10.0

/ 10

Very good, very satisfied, good in everything

Iming Tjandra

9.1

/ 10

Good location, near to go every where.

Irene H.

8.5

/ 10

Great location, center of the city.. Nice place to stay..

In the Area

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265 Little Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Mercure Melbourne City Centre is located in area / city Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Mercure Melbourne City Centre

265 Little Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

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Discover More About Mercure Melbourne City Centre

Discover Your Melbourne Escape at Mercure Welcome Melbourne

Welcome to the heart of Melbourne, where comfort, convenience, and exceptional service converge at the Mercure Welcome Melbourne. Whether you're visiting for business or leisure, this hotel offers a perfect base to explore the vibrant city of Melbourne and its surrounding attractions. Room rates at Mercure Welcome Melbourne start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Welcome Melbourne Location

Nestled in the bustling central business district of Melbourne, Victoria, the Mercure Welcome Melbourne is ideally situated to immerse you in the city's dynamic energy. Located at 265 Little Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000, the hotel is just a short stroll from the iconic Flinders Street Station, a major transit hub, making it incredibly easy to navigate the city and beyond. You'll find yourself surrounded by a vibrant atmosphere, with world-class shopping, dining, and entertainment options just moments away. It's a prime location for those who want to experience the best of Melbourne on foot, with easy access to the Yarra River, Federation Square, and the city's renowned laneways.

Mercure Welcome Melbourne Facilities & Services

Facilities for guests at Mercure Welcome Melbourne are designed to enhance your stay with comfort and convenience. The hotel offers a range of amenities to cater to every need.

24-Hour Front Desk: Assistance is available around the clock for your convenience.
Concierge Services: Expert advice and assistance with bookings and local recommendations.
Fitness Centre: Stay active with a well-equipped gym, open daily from 6:00 AM to 10:00 PM. No additional fee.
Business Centre: For corporate travelers, offering essential services.
Meeting Rooms: State-of-the-art facilities for your business events.
On-site Restaurant and Bar: Enjoy delicious meals and refreshing drinks without leaving the hotel.
Room Service: Available during specified hours for private dining.
Wi-Fi Access: Stay connected throughout your stay. Charges may apply.
Luggage Storage: Secure storage for your belongings before check-in or after check-out.
Valet Parking: Available for guests, with fees applicable (PHP 1,500 per day).

Mercure Welcome Melbourne Room Types

Discover a variety of thoughtfully appointed accommodations, ensuring the perfect fit for your travel needs. The room types of Mercure Welcome Melbourne range from comfortable standard rooms to more spacious suites, each designed with your relaxation in mind.

Standard Room: Offering city views, these non-smoking rooms are perfect for solo travelers or couples. Some rooms feature a bathtub.
Superior Room: Slightly larger than standard rooms, these also provide city views and are non-smoking. Bathtub availability may vary.
Deluxe Room: Enjoy enhanced comfort and space in these well-appointed rooms, often featuring city views. Non-smoking. Bathtub available in select rooms.
Executive Suite: For those seeking a premium experience, these suites offer separate living areas and excellent city vistas. Non-smoking. Bathtub included.
Family Room: Designed to accommodate families, these rooms offer ample space and comfort. Non-smoking. Bathtub availability may vary.

The hotel is generally non-smoking. Please inquire about specific room features like bathtubs when booking. There are no specific pet-friendly rooms, and pets are not permitted on the premises.

Mercure Welcome Melbourne Dining & Restaurants

Savor a delightful culinary journey at Mercure Welcome Melbourne, where diverse dining options cater to every palate. The hotel boasts an on-site restaurant and bar, offering a convenient and enjoyable dining experience.

The Welcome Bar: Open daily from 11:00 AM to 11:00 PM, this stylish bar is the perfect spot to unwind with a selection of beverages and light snacks. Estimated price per person: PHP 800.
On-site Restaurant: Serving breakfast, lunch, and dinner, the restaurant offers a menu featuring both international favorites and local Australian specialties. Breakfast is typically served from 6:30 AM to 10:30 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch/dinner: PHP 1,500.

Mercure Welcome Melbourne Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions that Melbourne has to offer, all within easy reach of Mercure Welcome Melbourne.

Federation Square: A modern cultural precinct hosting events, exhibitions, and offering a unique architectural experience.
Queen Victoria Market: One of the oldest and largest open-air markets in the Southern Hemisphere, offering fresh produce, artisanal goods, and a lively atmosphere.
National Gallery of Victoria (NGV): Australia's oldest public art gallery, showcasing an extensive collection of Australian and international art.
Melbourne Cricket Ground (MCG): A world-renowned sporting stadium, offering tours and a glimpse into Australia's sporting history.
Southbank Promenade: A vibrant riverside precinct filled with restaurants, bars, entertainment venues, and stunning city views.

If you are looking for other activities around Mercure Welcome Melbourne, check out the best deals on Traveloka: Recommended activities in Melbourne!

How to Get to Mercure Welcome Melbourne from the Airport

Arriving at Melbourne Airport (MEL) and wondering how to reach your accommodation? The airport transfer service of Mercure Welcome Melbourne is designed to make your journey seamless. Here’s how to get to Mercure Welcome Melbourne:

SkyBus: The most popular and cost-effective option. SkyBus operates a direct express service from Melbourne Airport to the city centre, with a stop conveniently located near the hotel. The journey takes approximately 30-40 minutes and costs around PHP 800 one way.
Taxi: Metered taxis are readily available at the airport taxi rank. The journey to the hotel typically takes 30-45 minutes, depending on traffic, and will cost approximately PHP 2,500 - PHP 3,500.
Ride-hailing Service: Services like Uber are also available from designated pick-up zones at the airport. Prices can vary based on demand but are generally comparable to taxi fares.
Hotel Private Transfer: For ultimate convenience and comfort, you can arrange a private airport transfer directly through the hotel. This service offers a personalized experience, with a driver meeting you at arrivals. Please contact the hotel in advance for pricing and booking, with estimated costs starting from PHP 4,000. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Mercure Welcome Melbourne

Choosing Mercure Welcome Melbourne means opting for a memorable and comfortable stay in the heart of one of Australia's most exciting cities. With its prime location, excellent facilities, and welcoming atmosphere, it's the perfect choice for any traveler. Discover the convenience and value that awaits you.

Prime Location: Situated in the central business district, offering easy access to attractions, dining, and transport.
Comfortable Accommodations: A range of well-appointed rooms and suites to suit all needs.
Excellent Facilities: Including a fitness centre, business services, and on-site dining options.
Exceptional Service: Friendly and professional staff dedicated to making your stay enjoyable.
Great Value: Competitive room rates, especially when taking advantage of promotions.

Ready to experience the best of Melbourne? Check room availability at Mercure Welcome Melbourne and start planning your trip. Booking Mercure Welcome Melbourne is simple and convenient through Traveloka. For more options, you can Book budget hotels in Victoria and Easily book domestic and international flights at low prices.

All facilities in Mercure Melbourne City Centre

Others

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

Hotel Services

Express check-in
24-hour Receptionist
Express check-out

In-room Facilities

Accommodation Policy & General Information in Mercure Melbourne City Centre

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Number of floors in Mercure Melbourne City Centre	12
Another facilities in Mercure Melbourne City Centre	Parking with surcharge, WiFi in public area, Express check-in, 24-hour Receptionist, Express check-out

Frequently asked question in Mercure Melbourne City Centre

What are available facilities at Mercure Melbourne City Centre?

There are top facilites at Mercure Melbourne City Centre such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Melbourne City Centre?

The standard check-in time at Mercure Melbourne City Centre is starting from From 14:00 while the latest check-out time is at Before 11:00

What is the star rating of Mercure Melbourne City Centre?

Mercure Melbourne City Centre is a 4.0-star hotel.

How many floors does Mercure Melbourne City Centre have?

Mercure Melbourne City Centre has 12 floors.

Does Mercure Melbourne City Centre provide parking?

Yes, Mercure Melbourne City Centre provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Melbourne City Centre

Overall Ratings & Reviews Mercure Melbourne City Centre

Traveloka (189)

Other sources (1,000)

7.8

Pleasant

From 1,000 reviews

Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.4

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Traveler Reviews Mercure Melbourne City Centre

Number of reviews per page

Top reviews

Andrew

Business

4.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Room dirty, 6 months on and still only one working lift that takes forever to get guests up and down.

Tim

Business

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

I stay at this motel regularly for business due to it being close to my office and generally in a great location for shops and restaurants. Its amenities are basic the odd vending machine and unfortunately no gym. The bed sheets on this trip look to have grease marks on them so that was a little concerning. One lift has been out of service for some time now and this makes getting to your room or work a little frustrating. Stay here for a maximum of one night in my opinion

Andrew

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great location and a nice hotel. One of the lifts is currently out for maintenance so expect a wait.

Pam

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very close to everything in Melbourne cbd.

Meenal

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

I had a wonderful stay. Very convenient location

Tara

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The Mercure was extremely convenient and central to all major shopping, food and entertainment. The staff were amazing. They were all so friendly, a big warm smile and so helpful. We'll definitely be back. Thankyou for having us, Mercure Melbourne

Bella

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Stayed for just one night but was absolutely incredible. Amazing staff!

Norm

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

One of the lifts has been out of action since my November trip 2025

Lucia

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

N/a Very good position for shopping & access to restaurants

Suzanne

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excellent all abilities access.

Clyde

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room helpful staff close to public transport and shopping facilities

john

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is centrally located near Bourke street and the tram network. Breakfast was good with eggs available on demand. Plenty of tv channels as it seems to have all the Foxtel channels.

Maxine

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great sized rooms, central location, great food close by.

Trinh

with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very convenient location that provides the basics

Adrian

with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

David

with Friends

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Location was perfect, facilities had a few issues : -No Toilet accessible to use after checkout was a pain staff locked returns upstairs and wouldn’t allow access). -Shower door needs to be a glass slider as swing door doesn’t seal. -Room has an odour when I arrived but was bearable. Thanks for the stay crew

Colin

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good place to stay

Michael

with Partner

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Checkin is slow not because the staff were slow but their counter is so small that everyone tried to push in and it was just a bit chaotic. The shower had only lukewarm water in the evening and it was a terrible experience. I complained to the front desk and was told it was what it was and the water should be better in the morning which it was but still not great. Feels like a cheap hostel than a Mercure. No fault of the staff but the poor state of the hotel.

Nastassja

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

One of the two lifts were out of order which meant a long wait time to leave or come back. Check in was also slow but great location

Norm

with Partner

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Thanks great options for breakfast

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.