머큐어 웰컴 멜버른

Room dirty, 6 months on and still only one working lift that takes forever to get guests up and down.

I stay at this motel regularly for business due to it being close to my office and generally in a great location for shops and restaurants. Its amenities are basic the odd vending machine and unfortunately no gym. The bed sheets on this trip look to have grease marks on them so that was a little concerning. One lift has been out of service for some time now and this makes getting to your room or work a little frustrating. Stay here for a maximum of one night in my opinion

Great location and a nice hotel. One of the lifts is currently out for maintenance so expect a wait.

Very close to everything in Melbourne cbd.

I had a wonderful stay. Very convenient location

The Mercure was extremely convenient and central to all major shopping, food and entertainment. The staff were amazing. They were all so friendly, a big warm smile and so helpful. We'll definitely be back. Thankyou for having us, Mercure Melbourne

Stayed for just one night but was absolutely incredible. Amazing staff!

One of the lifts has been out of action since my November trip 2025

N/a Very good position for shopping & access to restaurants

Excellent all abilities access.

Clean room helpful staff close to public transport and shopping facilities

The hotel is centrally located near Bourke street and the tram network. Breakfast was good with eggs available on demand. Plenty of tv channels as it seems to have all the Foxtel channels.

Great sized rooms, central location, great food close by.

Payment Recieptのメールアドレスへの配信が無いようです。他のホテルは有るのですが。清算で困っているので、ホテルの代表に再発行＆E-mailでPDFファイル送付を依頼しています。

Very convenient location that provides the basics

.

Location was perfect, facilities had a few issues : -No Toilet accessible to use after checkout was a pain staff locked returns upstairs and wouldn’t allow access). -Shower door needs to be a glass slider as swing door doesn’t seal. -Room has an odour when I arrived but was bearable. Thanks for the stay crew

Good place to stay

Checkin is slow not because the staff were slow but their counter is so small that everyone tried to push in and it was just a bit chaotic. The shower had only lukewarm water in the evening and it was a terrible experience. I complained to the front desk and was told it was what it was and the water should be better in the morning which it was but still not great. Feels like a cheap hostel than a Mercure. No fault of the staff but the poor state of the hotel.

One of the two lifts were out of order which meant a long wait time to leave or come back. Check in was also slow but great location