Mercure Welcome Melbourne

Great location, everything right at your door step.

Very clean, conveniently located, my ideal place.

The only 2 things we found bad was that the shower was very small and the mattress we had was terrible. There was very little padding and could feel all the springs. After the second night, there were afew sore spots on our bodies. Everthing else was great, the staff was helpful and friendly, and the location was ideal.

The location, staff and the buffet breakfast are the redeeming features of this hotel. The interconnected rooms is small and suits one adult and one child in each room, not 4 adults. The bathrooms were even smaller and lighting is very poor. The queen room is slightly bigger with a full size desk. It is not the usual Mercure standards however it is convenient for shopping and eateries. Avoid if you're looking for a romantic getaway unless you book higher floors with city views.

Location was excellent.

Every thing

Dirty, dingy, noisy, too expensive for what it was!! Tried charging us three times for the one breakfast!

Very convenient location with shopping malls and restaurants right next to it. However, it can be a bit of a nuisance if you prefer peace and quietness. The interior is quite tired, a bit uplift can do its good. Room are quite small. Staff are nice and friendly.

A very convenient location. Inside the hotel room was good. I recommend it. I didn't use the restaurant as there are plenty of eating options right nearby. There were only two issues. First, the water leaks out of the shower screen onto the floor when you take a shower in my room. There is a 5mm gap between the screen and the door. The shower is strong and good but it leaks. The second issue was that the curtain rail was damaged. This was minor, however, but it needs to be fixed before someone accidentally pulls down the curtain when trying to shut it! Considering that the room is only cleaned every three days, it would probably be better too if the bin in the room were a little bigger.

Convenient location. Basic accommodation.

convienent for my needs

The room was much smaller than it appeared on the hotel website. Soundproofing between the walls could be improved We had to complain to reception on one night due to the loud voices from the adjoining room. However this was acted on immediately by staff and the noise ceased. Breakfast was good - variety and the staff excellent.

Das Preis-Leistungs-Verhältnis ist ganz gut. Man hat Vieles in der Nähe. Teuer ist es auch nicht. Lediglich mit der Sauberkeit bin ich nicht ganz zufrieden. Die Bettwäsche sah nicht ganz sauber aus, wie die Dusche auch.

Very convenient location, central to everything i needed. One lift was out of order most of my 4 night stay, causing delays with just one lift operating. Have stayed before when it was the Welcome Hotel. Would recommend and stay again.

Close to CBD. Very clean and mostly quiet.

Everything was good except for the A/C was very noisy with very loud grinding noises every few hours.

Good central location, parking was a block away.

The self service check in was a bit "weird" at first, but actually was quite quick and easy. The bed was excellent. If you like a harder more supportive mattress, this is the place for you. That and it was larger than most King beds and I got a great night sleep. Would recommend and would return.

Hotel was what it was … I booked a standard room - as a single traveller it suited my purposes for two nights. Walks are paper thin so you get to join in next rooms’ conversations. Nothing in the hotel appeared to be open but not a problem. Was disappointed to be told no late check out available even with a fee while I was able to book two rooms immediately in Expedia - was told Expedia often oversell rooms … first that has ever happened … apart from that inconvenience a great location if you like food and shopping …

Cramped corridors, and off-site parking is a bit far. Great staff, excellent room for short stay. Well facilitated and comfortable room.