Lancaster Gate Hotel

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8.0
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

Atsuko

10.0
/ 10
I enjoyed staying your hotel a lot😊 looking forward to coming back. Thank you.

Catherine

10.0
/ 10
Reception staff were friendly and efficient, the room was nice and even had a bath. The building is beautiful and the location was super handy, with two tube stations on different lines nearby.

Niel

10.0
/ 10
Great check in. Was able to drop my bags in my room early. Super service. Nice breakfast too :-)
In the Area
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66-71 Lancaster Gate, Westminster, Central London, London, England, W2 3NA

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Lancaster Gate Hotel is located in area / city Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Lancaster Gate Hotel

66-71 Lancaster Gate, Westminster, Central London, London, England, W2 3NA
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Discover Your Perfect Stay at Lancaster Gate Hotel

Welcome to Lancaster Gate Hotel, your premier destination for an unforgettable experience in the heart of England, United Kingdom. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest feels at home from the moment they arrive. Whether you're visiting for business or leisure, Lancaster Gate Hotel is poised to exceed your expectations. Room rates at Lancaster Gate Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Lancaster Gate Hotel Location

Nestled in the vibrant district of Bayswater, Lancaster Gate Hotel boasts a prime location at 66-71 Lancaster Gate, Westminster, Central London, London, England, W2 3NA. Situated just a stone's throw from the iconic Hyde Park and Kensington Gardens, our hotel offers unparalleled access to some of London's most cherished green spaces. We are conveniently located approximately 30 minutes from Heathrow Airport (LHR) and easily accessible via the Central Line from Lancaster Gate Underground Station, placing the entirety of London's West End within easy reach. The atmosphere surrounding Lancaster Gate Hotel is one of elegant tranquility, offering a peaceful retreat from the city's hustle and bustle while remaining mere moments away from world-class shopping, dining, and entertainment. You'll find yourself within walking distance of the renowned Oxford Street and the charming boutiques of Notting Hill.

Lancaster Gate Hotel Facilities & Services

Facilities for guests at Lancaster Gate Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Complimentary Wi-Fi access throughout the hotel.
  • 24-hour front desk service for your convenience.
  • On-site restaurant and bar offering delectable dining options.
  • Well-equipped fitness center for your workout needs.
  • Business center with printing and fax facilities.
  • Concierge services to assist with bookings and recommendations.
  • Daily housekeeping services.
  • Luggage storage facilities.
  • Limited on-site parking is available for a fee of PHP 1,500 per day.

Lancaster Gate Hotel Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Lancaster Gate Hotel include options for every preference.
  • Standard Double Room:

    Comfortable and well-appointed, featuring a double bed and city views. Available in smoking and non-smoking options.
  • Superior King Room:

    A more spacious room with a king-sized bed, offering enhanced amenities and city views. Available in non-smoking.
  • Deluxe Twin Room:

    Featuring two twin beds, ideal for friends or colleagues traveling together, with city views. Available in non-smoking.
  • Executive Suite:

    Our most luxurious option, offering a separate living area, a king-sized bed, and premium amenities with panoramic city views. Some suites include a bathtub. Available in non-smoking.
All rooms are designated as non-smoking. Please note that Lancaster Gate Hotel does not currently offer pet-friendly rooms.

Lancaster Gate Hotel Dining & Restaurants

Savor exquisite culinary experiences at Lancaster Gate Hotel's dining establishments.
  • The Kensington Restaurant:

    Our main dining room offers a delightful breakfast buffet from 7:00 AM to 10:30 AM, with an estimated price per person of PHP 1,200. For dinner, enjoy a curated à la carte menu featuring international cuisine from 6:00 PM to 10:00 PM, with an estimated price per person of PHP 2,500.
  • The Hyde Bar:

    Relax and unwind with a selection of fine wines, craft beers, and signature cocktails. Open daily from 11:00 AM to 11:00 PM. Light snacks are available, with an estimated price per person of PHP 800.

Lancaster Gate Hotel Nearby Attractions and Activities

Immerse yourself in the vibrant surroundings of Lancaster Gate Hotel with these popular nearby attractions.
  • Hyde Park:

    A vast and iconic Royal Park offering serene landscapes, boating on the Serpentine, and numerous recreational activities.
  • Kensington Palace:

    Explore the historic home of British royalty, set within the beautiful Kensington Gardens.
  • Royal Albert Hall:

    Experience world-class performances at this legendary concert hall, a short walk from the hotel.
  • Victoria and Albert Museum:

    Discover an unparalleled collection of art and design from around the world.
  • Oxford Street:

    Indulge in a premier shopping experience with flagship stores and department giants.
If you are looking for other activities around Lancaster Gate Hotel, check out the best deals on Traveloka: Recommended activities in London!

How to Get to Lancaster Gate Hotel from the Airport

Navigating your journey to Lancaster Gate Hotel is straightforward, with several convenient options available. The airport transfer service of Lancaster Gate Hotel ensures a seamless arrival.
  • Heathrow Express:

    Take the Heathrow Express train from Heathrow Airport to Paddington Station (approx. 15 minutes). From Paddington, it's a short taxi ride or a few Underground stops to Lancaster Gate. Estimated cost: PHP 2,500.
  • London Underground (Tube):

    The Piccadilly Line from Heathrow Airport connects to central London. Change at Green Park for the Jubilee Line to Bond Street, then a short walk or change to the Central Line to Lancaster Gate. Estimated cost: PHP 1,000.
  • Taxi:

    Metered taxis are readily available outside the airport terminals. The journey to Lancaster Gate Hotel typically takes 45-60 minutes, depending on traffic. Estimated cost: PHP 5,000 - PHP 7,000.
  • Ride-hailing Service:

    Various ride-hailing services can be booked via their respective apps for a convenient door-to-door transfer. Estimated cost: PHP 4,500 - PHP 6,500.
  • Hotel Private Transfer:

    For ultimate convenience, pre-book a private airport transfer service directly with Lancaster Gate Hotel. Contact our concierge for rates and booking.

Summary of Why You Should Choose to Stay at Lancaster Gate Hotel

Room availability at Lancaster Gate Hotel ensures that your perfect stay is just a booking away. We invite you to experience the exceptional hospitality and prime location that makes Lancaster Gate Hotel a top choice for travelers.
  • Prime Location:

    Steps away from Hyde Park and central London attractions.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit your needs.
  • Excellent Facilities:

    From fitness centers to business services, we have you covered.
  • Dining Delights:

    Enjoy delicious meals and refreshing drinks on-site.
  • Exceptional Service:

    Our dedicated staff are committed to making your stay memorable.
Booking Lancaster Gate Hotel is easy and rewarding. We encourage you to explore your options and secure your preferred dates. For your next adventure, consider booking budget hotels in London and easily book domestic and international flights at low prices.

All facilities in Lancaster Gate Hotel

Bar, Cafe and Lounge Lancaster Gate Hotel
Bar, Cafe and Lounge
Functional Hall Lancaster Gate Hotel
Functional Hall
Common Space Lancaster Gate Hotel
Common Space
Lobby Lancaster Gate Hotel
Lobby
Exterior Lancaster Gate Hotel
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Lancaster Gate Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lancaster Gate Hotel
196
Number of floors in Lancaster Gate Hotel
8
Another facilities in Lancaster Gate Hotel
Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Lancaster Gate Hotel

What are available facilities at Lancaster Gate Hotel?
There are top facilites at Lancaster Gate Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Lancaster Gate Hotel?
The standard check-in time at Lancaster Gate Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Lancaster Gate Hotel provide breakfast?
Yes, Lancaster Gate Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lancaster Gate Hotel?
Lancaster Gate Hotel is a 3.0-star hotel.
How many floors does Lancaster Gate Hotel have?
Lancaster Gate Hotel has 8 floors.
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More Reviews from Other Guests in Lancaster Gate Hotel

Overall Ratings & Reviews Lancaster Gate Hotel

Traveloka (1)
Other sources (1,005)
8.0
Very Good
From 1,005 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Lancaster Gate Hotel

Number of reviews per page
20
40
Top reviews
Tiffeny
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room is too small; water temperature was inconsistent and would randomly get too hot or too cold without any turning of the knob; bed was uncomfortable; pillows too flat; construction made entry ways very inconvenient and confusing; air conditioning also didn’t work; there was no iron; and the air dryer was attached to a drawer so you cannot use it anywhere else in the room. We love London but would not stay here again!:(
Read More
Lindsey
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Despite ongoing renovations, the staff were terrific and tried hard to make my stay as comfortable as possible. Manager Graziana was simply wonderful and so nice. One of her staff set up the new TV for me in my room without a qualm and got me ice, etc, as the restaurant and reception were temporarily closed. I’ve stayed there on multiple occasions but this time I have to say they all went above and beyond for me. I’ll be back!
Read More
Nabil
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms and very professional and helpful stuff
Gayle
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in an excellent area and this was a huge plus. Unfortunately the hotel itself is undergoing a massive renovation and our room was very old and dated and felt put together at the last moment. I have no doubts once the renovations are complete it will be a five star stay again!
Dave
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were friendly and very helpful.
Nicolas
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel under refurbishment at the time of our stay but clean room and helpful staff.
Cynthia
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There is construction going on within intermittent elevator service reductions.
Joanne
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Can’t complain
Gareth
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We did not have breakfast the hotel is under refurbishment. There was an issue with the gas main in the street which sadly affected the hotel and was outside of their control. The air con was good. The room was comfortable. Once the hotel had been refurbished it will be lovely! It met our needs on Marathon weekend and the staff were very good!
Read More
SHERREA
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was a very disappointing stay due to the renovations that was taking place during the two days I was there and fire alarm mishap. I was advised when I arrived that the water would be turned off from 12:00 to 5:00PM both days due to renovations, rooms were not as viewed on website. Rooms were run down and dark. Restaurant closed due to renovation. Fire alarm went off and on during 2nd night for over an hour due to malfunction that was not fixable until maintenance arrived. All guests were told that they would get a refund for that night but when I pursued my refund they would not honor or grant my refund. Only one elevator operating and no safe exit if it was a true fire as stairwell blocked off due to construction. One positive note staff were friendly and were accommodating when I requested to check in early.
Read More
James M
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel, where I have stayed many times before, is under renovation and should not try to stay partially open during renovations!! All they are doing is alienating customers who will very likely not go back. My opinion!!
Gasparina
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was under renovation and I was not informed when I booked my stay. Could not take shower because there was no hot water. Next day in the morning we received a letter informing us there no hot water and we should contact our agency to make other arrangements. Fortunately I was able to book my other 2 nights in another hotel. They charged for the first night when they shouldn’t considering we were unable to take showers since was no hot water. I’ll dispute the charge.
Read More
Craig
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not worth your money, even as a budget hotel. The place is actively under restoration, covered with scaffolding and loud with construction activity all day long. Amenities like breakfast and the bar are unavailable due to the renovations and only one elevator is in operation. Our room had a dank, damp smell to it, with visible black mold in the bathroom. The toilet handle was loose and we weren’t given any soap in the bathroom and had to use the shower gel to wash our hands. We only booked it for its proximity to Paddington, but it was still a fifteen minute walk away. No real redeeming qualities or reasons to return.
Read More
Finlay
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is having maintenance carried out so arguably shouldn't be open. No water in the afternoon, fire alarm activation in error at midnight (repeated 4 or 5 times before 1:00a.m.) and a wrongly allocated room at Check-In which meant I walked in on a woman made it a disappointing experience. Thankfully it was only one night.
Arabella
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was a construction site! Literally! No amenities, barely a reception, no warning. Room was fine but really you should not be selling this hotel while its under such heavy construction - the room is not cheap considering you are basically entering a construction zone Very disappointed
John
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was under construction. Lift wasn’t working, toilet in our bathroom didn’t work, hotel didn’t have water throughout the day. Ac/heat in our room didn’t work. STAY AWAY FROM HERE
Christina
icon-with Friends
with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location of this hotel is perfect. The hotel is currently under renovation, which had some inconveniences, however it was the other issues that affected our stay. The shower in our room never functioned properly. I reported this four days in a row. We could not get warm water, it either had to be scalding hot or freezing cold. I asked repeatedly for this to be fixed and was assured daily that it had been, which was not true. The thermostat did not work at all. It was either cold in the room and if we turned the thermostat on, it would just blow heat constantly, it did not register the temperature. This also was never addressed, even though I asked and asked. The staff never once apologized for any of this.
Read More
Matt
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good checkin staff. Hotel undergoing some work so not all facilities available but didnt bother us.
Thomas Paul
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely area, room clean but getting a bit worn. Currently renovating part of the hotel so no restaurant and not even a public toilet at present. There is a coffee machine near reception but not good quality or quantity. However lovely area beside Kensington Gardens and short walk to restaurants and cafes.
Sara
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was great!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Lancaster Gate Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lancaster Gate Hotel

Traveloka (1)
Other sources (1,005)
8.0
Very Good
From 1,005 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lancaster Gate Hotel

Number of reviews per page
20
40
Top reviews
Tiffeny
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room is too small; water temperature was inconsistent and would randomly get too hot or too cold without any turning of the knob; bed was uncomfortable; pillows too flat; construction made entry ways very inconvenient and confusing; air conditioning also didn’t work; there was no iron; and the air dryer was attached to a drawer so you cannot use it anywhere else in the room. We love London but would not stay here again!:(
Read More
Lindsey
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Despite ongoing renovations, the staff were terrific and tried hard to make my stay as comfortable as possible. Manager Graziana was simply wonderful and so nice. One of her staff set up the new TV for me in my room without a qualm and got me ice, etc, as the restaurant and reception were temporarily closed. I’ve stayed there on multiple occasions but this time I have to say they all went above and beyond for me. I’ll be back!
Read More
Nabil
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms and very professional and helpful stuff
Gayle
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in an excellent area and this was a huge plus. Unfortunately the hotel itself is undergoing a massive renovation and our room was very old and dated and felt put together at the last moment. I have no doubts once the renovations are complete it will be a five star stay again!
Dave
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were friendly and very helpful.
Nicolas
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel under refurbishment at the time of our stay but clean room and helpful staff.
Cynthia
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There is construction going on within intermittent elevator service reductions.
Joanne
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Can’t complain
Gareth
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We did not have breakfast the hotel is under refurbishment. There was an issue with the gas main in the street which sadly affected the hotel and was outside of their control. The air con was good. The room was comfortable. Once the hotel had been refurbished it will be lovely! It met our needs on Marathon weekend and the staff were very good!
Read More
SHERREA
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was a very disappointing stay due to the renovations that was taking place during the two days I was there and fire alarm mishap. I was advised when I arrived that the water would be turned off from 12:00 to 5:00PM both days due to renovations, rooms were not as viewed on website. Rooms were run down and dark. Restaurant closed due to renovation. Fire alarm went off and on during 2nd night for over an hour due to malfunction that was not fixable until maintenance arrived. All guests were told that they would get a refund for that night but when I pursued my refund they would not honor or grant my refund. Only one elevator operating and no safe exit if it was a true fire as stairwell blocked off due to construction. One positive note staff were friendly and were accommodating when I requested to check in early.
Read More
James M
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel, where I have stayed many times before, is under renovation and should not try to stay partially open during renovations!! All they are doing is alienating customers who will very likely not go back. My opinion!!
Gasparina
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was under renovation and I was not informed when I booked my stay. Could not take shower because there was no hot water. Next day in the morning we received a letter informing us there no hot water and we should contact our agency to make other arrangements. Fortunately I was able to book my other 2 nights in another hotel. They charged for the first night when they shouldn’t considering we were unable to take showers since was no hot water. I’ll dispute the charge.
Read More
Craig
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not worth your money, even as a budget hotel. The place is actively under restoration, covered with scaffolding and loud with construction activity all day long. Amenities like breakfast and the bar are unavailable due to the renovations and only one elevator is in operation. Our room had a dank, damp smell to it, with visible black mold in the bathroom. The toilet handle was loose and we weren’t given any soap in the bathroom and had to use the shower gel to wash our hands. We only booked it for its proximity to Paddington, but it was still a fifteen minute walk away. No real redeeming qualities or reasons to return.
Read More
Finlay
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is having maintenance carried out so arguably shouldn't be open. No water in the afternoon, fire alarm activation in error at midnight (repeated 4 or 5 times before 1:00a.m.) and a wrongly allocated room at Check-In which meant I walked in on a woman made it a disappointing experience. Thankfully it was only one night.
Arabella
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was a construction site! Literally! No amenities, barely a reception, no warning. Room was fine but really you should not be selling this hotel while its under such heavy construction - the room is not cheap considering you are basically entering a construction zone Very disappointed
John
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was under construction. Lift wasn’t working, toilet in our bathroom didn’t work, hotel didn’t have water throughout the day. Ac/heat in our room didn’t work. STAY AWAY FROM HERE
Christina
icon-with Friends
with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location of this hotel is perfect. The hotel is currently under renovation, which had some inconveniences, however it was the other issues that affected our stay. The shower in our room never functioned properly. I reported this four days in a row. We could not get warm water, it either had to be scalding hot or freezing cold. I asked repeatedly for this to be fixed and was assured daily that it had been, which was not true. The thermostat did not work at all. It was either cold in the room and if we turned the thermostat on, it would just blow heat constantly, it did not register the temperature. This also was never addressed, even though I asked and asked. The staff never once apologized for any of this.
Read More
Matt
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good checkin staff. Hotel undergoing some work so not all facilities available but didnt bother us.
Thomas Paul
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely area, room clean but getting a bit worn. Currently renovating part of the hotel so no restaurant and not even a public toilet at present. There is a coffee machine near reception but not good quality or quantity. However lovely area beside Kensington Gardens and short walk to restaurants and cafes.
Sara
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was great!
Number of reviews per page
20
40