Lancaster Gate Hotel

Hotels
8.0
/10
Very Good
1,005 reviews

What Guests Say About Their Stay

Atsuko

10.0
/ 10
I enjoyed staying your hotel a lot😊 looking forward to coming back. Thank you.

Catherine

10.0
/ 10
Reception staff were friendly and efficient, the room was nice and even had a bath. The building is beautiful and the location was super handy, with two tube stations on different lines nearby.

Niel

10.0
/ 10
Great check in. Was able to drop my bags in my room early. Super service. Nice breakfast too :-)
In the Area
See Map
66-71 Lancaster Gate, Westminster, Central London, London, England, W2 3NA

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Lancaster Gate Hotel is located in area / city Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Lancaster Gate Hotel

66-71 Lancaster Gate, Westminster, Central London, London, England, W2 3NA
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Discover More About Lancaster Gate Hotel

Discover Your Perfect Stay at Lancaster Gate Hotel

Welcome to Lancaster Gate Hotel, your premier destination for an unforgettable experience in the heart of England, United Kingdom. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest feels at home from the moment they arrive. Whether you're visiting for business or leisure, Lancaster Gate Hotel is poised to exceed your expectations. Room rates at Lancaster Gate Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Lancaster Gate Hotel Location

Nestled in the vibrant district of Bayswater, Lancaster Gate Hotel boasts a prime location at 66-71 Lancaster Gate, Westminster, Central London, London, England, W2 3NA. Situated just a stone's throw from the iconic Hyde Park and Kensington Gardens, our hotel offers unparalleled access to some of London's most cherished green spaces. We are conveniently located approximately 30 minutes from Heathrow Airport (LHR) and easily accessible via the Central Line from Lancaster Gate Underground Station, placing the entirety of London's West End within easy reach. The atmosphere surrounding Lancaster Gate Hotel is one of elegant tranquility, offering a peaceful retreat from the city's hustle and bustle while remaining mere moments away from world-class shopping, dining, and entertainment. You'll find yourself within walking distance of the renowned Oxford Street and the charming boutiques of Notting Hill.

Lancaster Gate Hotel Facilities & Services

Facilities for guests at Lancaster Gate Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Complimentary Wi-Fi access throughout the hotel.
  • 24-hour front desk service for your convenience.
  • On-site restaurant and bar offering delectable dining options.
  • Well-equipped fitness center for your workout needs.
  • Business center with printing and fax facilities.
  • Concierge services to assist with bookings and recommendations.
  • Daily housekeeping services.
  • Luggage storage facilities.
  • Limited on-site parking is available for a fee of PHP 1,500 per day.

Lancaster Gate Hotel Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Lancaster Gate Hotel include options for every preference.
  • Standard Double Room:

    Comfortable and well-appointed, featuring a double bed and city views. Available in smoking and non-smoking options.
  • Superior King Room:

    A more spacious room with a king-sized bed, offering enhanced amenities and city views. Available in non-smoking.
  • Deluxe Twin Room:

    Featuring two twin beds, ideal for friends or colleagues traveling together, with city views. Available in non-smoking.
  • Executive Suite:

    Our most luxurious option, offering a separate living area, a king-sized bed, and premium amenities with panoramic city views. Some suites include a bathtub. Available in non-smoking.
All rooms are designated as non-smoking. Please note that Lancaster Gate Hotel does not currently offer pet-friendly rooms.

Lancaster Gate Hotel Dining & Restaurants

Savor exquisite culinary experiences at Lancaster Gate Hotel's dining establishments.
  • The Kensington Restaurant:

    Our main dining room offers a delightful breakfast buffet from 7:00 AM to 10:30 AM, with an estimated price per person of PHP 1,200. For dinner, enjoy a curated à la carte menu featuring international cuisine from 6:00 PM to 10:00 PM, with an estimated price per person of PHP 2,500.
  • The Hyde Bar:

    Relax and unwind with a selection of fine wines, craft beers, and signature cocktails. Open daily from 11:00 AM to 11:00 PM. Light snacks are available, with an estimated price per person of PHP 800.

Lancaster Gate Hotel Nearby Attractions and Activities

Immerse yourself in the vibrant surroundings of Lancaster Gate Hotel with these popular nearby attractions.
  • Hyde Park:

    A vast and iconic Royal Park offering serene landscapes, boating on the Serpentine, and numerous recreational activities.
  • Kensington Palace:

    Explore the historic home of British royalty, set within the beautiful Kensington Gardens.
  • Royal Albert Hall:

    Experience world-class performances at this legendary concert hall, a short walk from the hotel.
  • Victoria and Albert Museum:

    Discover an unparalleled collection of art and design from around the world.
  • Oxford Street:

    Indulge in a premier shopping experience with flagship stores and department giants.
If you are looking for other activities around Lancaster Gate Hotel, check out the best deals on Traveloka: Recommended activities in London!

How to Get to Lancaster Gate Hotel from the Airport

Navigating your journey to Lancaster Gate Hotel is straightforward, with several convenient options available. The airport transfer service of Lancaster Gate Hotel ensures a seamless arrival.
  • Heathrow Express:

    Take the Heathrow Express train from Heathrow Airport to Paddington Station (approx. 15 minutes). From Paddington, it's a short taxi ride or a few Underground stops to Lancaster Gate. Estimated cost: PHP 2,500.
  • London Underground (Tube):

    The Piccadilly Line from Heathrow Airport connects to central London. Change at Green Park for the Jubilee Line to Bond Street, then a short walk or change to the Central Line to Lancaster Gate. Estimated cost: PHP 1,000.
  • Taxi:

    Metered taxis are readily available outside the airport terminals. The journey to Lancaster Gate Hotel typically takes 45-60 minutes, depending on traffic. Estimated cost: PHP 5,000 - PHP 7,000.
  • Ride-hailing Service:

    Various ride-hailing services can be booked via their respective apps for a convenient door-to-door transfer. Estimated cost: PHP 4,500 - PHP 6,500.
  • Hotel Private Transfer:

    For ultimate convenience, pre-book a private airport transfer service directly with Lancaster Gate Hotel. Contact our concierge for rates and booking.

Summary of Why You Should Choose to Stay at Lancaster Gate Hotel

Room availability at Lancaster Gate Hotel ensures that your perfect stay is just a booking away. We invite you to experience the exceptional hospitality and prime location that makes Lancaster Gate Hotel a top choice for travelers.
  • Prime Location:

    Steps away from Hyde Park and central London attractions.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit your needs.
  • Excellent Facilities:

    From fitness centers to business services, we have you covered.
  • Dining Delights:

    Enjoy delicious meals and refreshing drinks on-site.
  • Exceptional Service:

    Our dedicated staff are committed to making your stay memorable.
Booking Lancaster Gate Hotel is easy and rewarding. We encourage you to explore your options and secure your preferred dates. For your next adventure, consider booking budget hotels in London and easily book domestic and international flights at low prices.

All facilities in Lancaster Gate Hotel

Bar, Cafe and Lounge Lancaster Gate Hotel
Bar, Cafe and Lounge
Functional Hall Lancaster Gate Hotel
Functional Hall
Common Space Lancaster Gate Hotel
Common Space
Lobby Lancaster Gate Hotel
Lobby
Exterior Lancaster Gate Hotel
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Lancaster Gate Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lancaster Gate Hotel
196
Number of floors in Lancaster Gate Hotel
8
Another facilities in Lancaster Gate Hotel
Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Lancaster Gate Hotel

What are available facilities at Lancaster Gate Hotel?
There are top facilites at Lancaster Gate Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Lancaster Gate Hotel?
The standard check-in time at Lancaster Gate Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Lancaster Gate Hotel provide breakfast?
Yes, Lancaster Gate Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lancaster Gate Hotel?
Lancaster Gate Hotel is a 3.0-star hotel.
How many floors does Lancaster Gate Hotel have?
Lancaster Gate Hotel has 8 floors.
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More Reviews from Other Guests in Lancaster Gate Hotel

Overall Ratings & Reviews Lancaster Gate Hotel

Traveloka (1)
Other sources (1,004)
8.0
Very Good
From 1,004 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lancaster Gate Hotel

Number of reviews per page
20
40
Top reviews
Christina
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location of this hotel is perfect. The hotel is currently under renovation, which had some inconveniences, however it was the other issues that affected our stay. The shower in our room never functioned properly. I reported this four days in a row. We could not get warm water, it either had to be scalding hot or freezing cold. I asked repeatedly for this to be fixed and was assured daily that it had been, which was not true. The thermostat did not work at all. It was either cold in the room and if we turned the thermostat on, it would just blow heat constantly, it did not register the temperature. This also was never addressed, even though I asked and asked. The staff never once apologized for any of this.
Read More
Matt
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very good checkin staff. Hotel undergoing some work so not all facilities available but didnt bother us.
Thomas Paul
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely area, room clean but getting a bit worn. Currently renovating part of the hotel so no restaurant and not even a public toilet at present. There is a coffee machine near reception but not good quality or quantity. However lovely area beside Kensington Gardens and short walk to restaurants and cafes.
Sara
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great!
Josephine
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The outside of the building is beautiful and the front desk staff were nice. The bathroom could have been cleaner.
Adina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall great hotel! Excellent location!
William
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff
Errol
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was under restoration during our stay. The rooms were too small with no amenities!
Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is in a great location which is why we chose ti return to the property. This time it was undergoing a complete renovation and should not have remained open. It looked ugly inside and out, but the biggest problem was that we had no hot water. After seeing multiple rooms with the same problem, we essentially gave up trying snd had to endure it for the 4 days we were there. Our daughter, who was supposed ti be staying with us, left the hotel ti stay with friends, which meant we couldn’t spend any time with her. We were aggressively told to pay for coffee in the lobby, which we assumed was complimentary given the appalling condition of the place. We will not return.
Read More
Amir
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I want to share my honest experience with this stay and with Expedia’s support. Right after booking, I received an email saying the hotel was under renovation and that I had only four hours to cancel. Since I booked just one day before my trip, I immediately contacted Expedia support to cancel. However, until the day I arrived, Expedia kept telling me the hotel refused the cancellation. When I arrived, the hotel staff said no one from Expedia had actually contacted them, which shows there was a serious miscommunication. I contacted Expedia support three or four times and spoke with different agents. Each time I had to explain everything again from the beginning. I’ve used Expedia for years, but this time the support was very disappointing. The hotel itself was under renovation and nearby buildings were also under construction, so there was constant noise. The room was extremely small, almost like a closet, with a tiny window. Even after reaching your floor, you still have to go up and down several small staircases, which makes moving luggage very difficult. There was also no phone in the room to contact reception, so you must go downstairs if you need help. Overall, the lack of transparency about renovations and how this situation was handled made the experience very disappointing. I hope this case is reviewed properly and handled fairly.
Read More
David
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was certainly adequate. It was smaller, but met our needs. The walls were very thin and we could hear the people next to us talking, but maybe that’s how it goes with these older hotels. It’s a about a 10 minute walk to Paddington in five minutes to Hyde Park.
Celeste
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is currently under construction so all amenities are inaccessible such as the bar, breakfast, and coffee station. The construction wasn’t too bothersome noise wise. Aside from the construction, the room itself was lovely and we had a comfortable stay. The location is also great. Just a few streets west is a great neighborhood with lots of shops, cafes, and grocery stores. We particularly loved how close we were to Hyde Park. Would stay again!
Read More
Shun Ping Shirjolina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We lived in this hotel for five nights in mid Feb 2026. The triple bed room that we lived was spacious & big enough to accommodate our luggage. Beds & toilet are clean. The room already refurbished & equipped with a quiet cold & warm air conditioner. We can sleep in a quiet environment. But there’s no hot water supply in shower or face washing basin in first night. Reception staff are very helpful to arrange us to have shower in another room before they fixed the hot water supply problem next day. Location of this hotel is very good. A bus stop with bus lanes going to different tourist attractions such as Buckingham Palace. Three tube stations in short walkable distance. Lots of cafe or restaurants nearby. Although there’s still some renovation work going on in some part of the hotel, it’s still valuable to live here with such price.
Read More
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Okay and spacious room with friendly staff. Did the job
David Gareth
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stayed for 3 nights (Feb 13th - Feb 16th) Advised of refurbishment work following booking. Entrance was now into a make shift reception area that fronted the breakfast bar. Advised reception following first night that tv in room 404 wasn't working (no signal). Still not working when we left on 16th Feb. Room was cleaned as expected following first and second night but left untouched on third day. My impression is that the hotel is being run on a shoestring until the refurbishment is completed. Will return following completion of refurbishment.
Read More
Atsuko
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I enjoyed staying your hotel a lot😊 looking forward to coming back. Thank you.
Luke
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff, decent rooms.
Raymond
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is under renovation. We moved three times before we were given a room with hot water. The staff reluctantly gave us an upgrade, after we prepared to leave the hotel. At first they claimed thay had written to us explanning the situation. Although we were given a complimentary breakfast vouchure, it was the poorest buffet table we have ever seen, and certainly not worth the UKP 22.00 they were charging. We knew things were amiss when the staff could not direct us to the hotel. Please do not send anyone to this place. There was no telephone in the room. Lastly, there were steps before and after the elevator, making if difficult to move our luggage, while one elevator was not working.
Read More
Adrian
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was fine and within 10 minutes walk from Paddington train station. Was biding for work and room was basic but clean and secure. Staff were friendly. Didn't eat in the hotel. Would stay again for basic stop over.
George
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room quality
Number of reviews per page
20
40

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Others 4 Lancaster Gate Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lancaster Gate Hotel

Traveloka (1)
Other sources (1,004)
8.0
Very Good
From 1,004 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lancaster Gate Hotel

Number of reviews per page
20
40
Top reviews
Christina
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location of this hotel is perfect. The hotel is currently under renovation, which had some inconveniences, however it was the other issues that affected our stay. The shower in our room never functioned properly. I reported this four days in a row. We could not get warm water, it either had to be scalding hot or freezing cold. I asked repeatedly for this to be fixed and was assured daily that it had been, which was not true. The thermostat did not work at all. It was either cold in the room and if we turned the thermostat on, it would just blow heat constantly, it did not register the temperature. This also was never addressed, even though I asked and asked. The staff never once apologized for any of this.
Read More
Matt
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very good checkin staff. Hotel undergoing some work so not all facilities available but didnt bother us.
Thomas Paul
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely area, room clean but getting a bit worn. Currently renovating part of the hotel so no restaurant and not even a public toilet at present. There is a coffee machine near reception but not good quality or quantity. However lovely area beside Kensington Gardens and short walk to restaurants and cafes.
Sara
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great!
Josephine
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The outside of the building is beautiful and the front desk staff were nice. The bathroom could have been cleaner.
Adina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall great hotel! Excellent location!
William
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff
Errol
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was under restoration during our stay. The rooms were too small with no amenities!
Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is in a great location which is why we chose ti return to the property. This time it was undergoing a complete renovation and should not have remained open. It looked ugly inside and out, but the biggest problem was that we had no hot water. After seeing multiple rooms with the same problem, we essentially gave up trying snd had to endure it for the 4 days we were there. Our daughter, who was supposed ti be staying with us, left the hotel ti stay with friends, which meant we couldn’t spend any time with her. We were aggressively told to pay for coffee in the lobby, which we assumed was complimentary given the appalling condition of the place. We will not return.
Read More
Amir
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I want to share my honest experience with this stay and with Expedia’s support. Right after booking, I received an email saying the hotel was under renovation and that I had only four hours to cancel. Since I booked just one day before my trip, I immediately contacted Expedia support to cancel. However, until the day I arrived, Expedia kept telling me the hotel refused the cancellation. When I arrived, the hotel staff said no one from Expedia had actually contacted them, which shows there was a serious miscommunication. I contacted Expedia support three or four times and spoke with different agents. Each time I had to explain everything again from the beginning. I’ve used Expedia for years, but this time the support was very disappointing. The hotel itself was under renovation and nearby buildings were also under construction, so there was constant noise. The room was extremely small, almost like a closet, with a tiny window. Even after reaching your floor, you still have to go up and down several small staircases, which makes moving luggage very difficult. There was also no phone in the room to contact reception, so you must go downstairs if you need help. Overall, the lack of transparency about renovations and how this situation was handled made the experience very disappointing. I hope this case is reviewed properly and handled fairly.
Read More
David
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was certainly adequate. It was smaller, but met our needs. The walls were very thin and we could hear the people next to us talking, but maybe that’s how it goes with these older hotels. It’s a about a 10 minute walk to Paddington in five minutes to Hyde Park.
Celeste
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is currently under construction so all amenities are inaccessible such as the bar, breakfast, and coffee station. The construction wasn’t too bothersome noise wise. Aside from the construction, the room itself was lovely and we had a comfortable stay. The location is also great. Just a few streets west is a great neighborhood with lots of shops, cafes, and grocery stores. We particularly loved how close we were to Hyde Park. Would stay again!
Read More
Shun Ping Shirjolina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We lived in this hotel for five nights in mid Feb 2026. The triple bed room that we lived was spacious & big enough to accommodate our luggage. Beds & toilet are clean. The room already refurbished & equipped with a quiet cold & warm air conditioner. We can sleep in a quiet environment. But there’s no hot water supply in shower or face washing basin in first night. Reception staff are very helpful to arrange us to have shower in another room before they fixed the hot water supply problem next day. Location of this hotel is very good. A bus stop with bus lanes going to different tourist attractions such as Buckingham Palace. Three tube stations in short walkable distance. Lots of cafe or restaurants nearby. Although there’s still some renovation work going on in some part of the hotel, it’s still valuable to live here with such price.
Read More
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Okay and spacious room with friendly staff. Did the job
David Gareth
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stayed for 3 nights (Feb 13th - Feb 16th) Advised of refurbishment work following booking. Entrance was now into a make shift reception area that fronted the breakfast bar. Advised reception following first night that tv in room 404 wasn't working (no signal). Still not working when we left on 16th Feb. Room was cleaned as expected following first and second night but left untouched on third day. My impression is that the hotel is being run on a shoestring until the refurbishment is completed. Will return following completion of refurbishment.
Read More
Atsuko
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I enjoyed staying your hotel a lot😊 looking forward to coming back. Thank you.
Luke
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff, decent rooms.
Raymond
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is under renovation. We moved three times before we were given a room with hot water. The staff reluctantly gave us an upgrade, after we prepared to leave the hotel. At first they claimed thay had written to us explanning the situation. Although we were given a complimentary breakfast vouchure, it was the poorest buffet table we have ever seen, and certainly not worth the UKP 22.00 they were charging. We knew things were amiss when the staff could not direct us to the hotel. Please do not send anyone to this place. There was no telephone in the room. Lastly, there were steps before and after the elevator, making if difficult to move our luggage, while one elevator was not working.
Read More
Adrian
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was fine and within 10 minutes walk from Paddington train station. Was biding for work and room was basic but clean and secure. Staff were friendly. Didn't eat in the hotel. Would stay again for basic stop over.
George
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room quality
Number of reviews per page
20
40