랭커스터 게이트 호텔

조식 포함으로 두 건 예약했는데 둘 다 체크인부터 매일 아침마다 조식 먹을때 계속 포함이 안되어있다고 해서 매번 증명하느라 매우 화도 나고 복잡했습니다. 호텔스닷컴에서도 영문 예약내역을 만들어줘야지 그러지 않아서 직접 파파고도 돌려야했고 힘들었습니다. 호텔 위치는 공원 앞인건 좋지만 택시가 잘 안잡혀서 지하철을 권장하고, 화장실이 불편해요. 물도 잘 안내려가고 물 온도 조절이 안되어서 너무 뜨겁고, 샤워기 줄이 고정되어있어서 불편해요. 전반적으로 가격말고 장점이 없는 것 같아요. 조식은 평범하고 메뉴는 고정입니다.

The heater did not work, had to ask reception several times to come over to check. It did not work entire night, had to change the room next day, which I was told to wait till check in time which is ridiculous when it is their fault. Again, no apology at all. They said they got no room ready, but when I complained abt the situation, suddenly there's a room ready. Worst customer service ever, and they tried to charge the luggage when I left them after check out waiting for the flight. They said they charge them after check out. Not such a thing happened in any even crappier hotel and I am a frequent traveller. No heater no apology, but they will charge you for luggage. Simply not worth staying here. Room is dated, furnitures are dated, but comparably clean. That's the only nice thing I could find.

패딩턴역에서 도보로7분..주변도 조용하고 호텔이 낡긴했지만 깨끗하게 관리하고 조식도 좋다..성인가족 3인이 일주일을 머무는데 방이 넘 좁아 캐리어놓으니 지나다니기도 좁아 더 넓은방이 없냐하니 바꿔주었고 그때에야 좀 숨통이 트이는것같았다.첫날에도 냉장고에 무료제공생수는 없어서 그런가보다 했는데 체크아웃하는날 보니 생수를 룸서비스 하는것보고 라운지에 물어보니 원하면 드린다고 하는거다..ㅜㅜ 그럼 첫날부터 생수를 드리겠냐 물어봤어야하지..아예 묻지도 않은걸..생수사다 나르느라...바뻤죠..여튼 퀸즈웨이역,패딩턴역,노팅힐,하이드파크,버스정류장 다 접근성 넘 좋아요..서비스도 가격도 이정도면 백점만점에 백점입니다...

Spacious room in a nice location

Whenever we stay in London we choose The Lancaster Gate Hotel. The rooms are traditionally decorated and although perhaps not the most modern or contemporary, they are always spotlessly clean. Check in was gast and efficient with friendly staff as always. I couldnt work out how to turm the heating on and asked at the reception - someone came immediaty and showed me how to do it and was so friendly. If I could make any improvement to put stay, a couple.of biscuits on the tea tray would have been nice, and the bed was a little too firm, however overall, another good stay here at The Lancaster Gate. The location is brilliant with Hyde Park and the underground station just a few minutes walk away.

The neighbourhood is GREAT (quiet, near multiple Underground lines, walkable to Notting Hill, across from Hyde park) Appreciated the housekeeping and luggage storage The room was ok, though it smelled musty and we often heard muffled taking from the neighbouring rooms. I can sleep with ear plugs but my kid couldn’t is he had trouble falling asleep. Breakfast was tasty but expensive

Staff were very helpful! Breakfast fabulous. Room very good.

Stains on carpet. Toilet flushing was an issue. Beds were too stiff. We both had back aches every morning. Location was very good and the price was fair.

Room is 2 star hotels Personel frıendly

It would have helped to have international electric plugs

Personal muy atento pero muchas deficiencia de hoteleria

Het was schoon en het personeel was aardig. Wel kleine kamers.

De var jättefina rum, rent och fint. Trevlig personal och fina utrymmen i receptionen

ALt var nemt og behageligt. Det er en lidt gammel bygning og det kan mærkes på vandtrykket, men alt var rent og pænt og godt vedligeholdt.

Room was comfortable, great staff, location is perfect.

Allt var mkt bra. Tyst område så kunde ha fönster öppet på natten. Hårda och bra sängar.

Nice room quite area good bed and very good air con.

Location/Old style comfort/near paddington

I would go back to stay again

Läget var väldigt bra även priset var förmånligt. Personalen var bra, de hade ett bra bemötande.Det ända som var negativt var att sängarna var hårda samt kuddarna var dåliga.