About Scoot

Scoot is Singapore's own low-cost long-haul airline, operating under IATA code TR and ICAO code TGW, headquartered at Changi Airport. Founded in 2011 as a subsidiary of the Singapore Airlines Group, Scoot was created to give the parent company a competitive presence in the fast-growing budget travel segment across Asia-Pacific and beyond. The airline began commercial operations in June 2012 with its inaugural flight from Singapore to Sydney, and has since grown into one of the most recognised low-cost carriers in the region, proudly flying the Singapore flag to destinations across Asia, Oceania and Europe.

In July 2017, Scoot merged with fellow Singapore Airlines subsidiary Tigerair Singapore, consolidating all budget operations under a single Scoot brand. Today, the airline serves dozens of destinations across Asia, Australia, Europe, and the Middle East from its home base at Singapore Changi Airport. Scoot's frequent flyers can earn and redeem miles through Singapore Airlines' KrisFlyer programme. Passengers enjoy affordable base fares with the flexibility to customise their trip through paid add-ons for baggage, meals, seat selection, and connectivity where offered on the assigned aircraft. Check the currently listed facilities and prepare your own downloaded entertainment.

Airline Overview and History

Scoot was established to fill a strategic gap in the Singapore Airlines Group's network, targeting price-conscious leisure and business travellers on medium- and long-haul routes out of Singapore. Key milestones in the airline's history include:

• November 2011 — Scoot Pte Ltd established as a wholly owned subsidiary of Singapore Airlines
• June 2012 — Launched its inaugural flight from Singapore to Sydney using a Boeing 777-200
• 2015 — Took delivery of its first Boeing 787 Dreamliner, later transitioning its wide-body operation to an all-787 fleet before the 2017 merger added Tigerair’s narrow-body aircraft
• 2014 — Expanded its network to include destinations in China, Japan, South Korea, and India
• July 2017 — Merged with Tigerair Singapore, absorbing all Tigerair routes and fleet under the Scoot brand
• June 2017 — Launched flights to Athens, its first European destination, followed by Berlin in 2018
• 2024 — Named World's Best Long-Haul Low-Cost Airline at the Skytrax World Airline Awards
• 2020 to 2021 — Adjusted its network during the global pandemic while maintaining key routes and cargo operations out of Changi
• 2022 to 2023 — Rapidly restored and expanded services as regional travel demand recovered
• 2024 — Introduced Embraer E190-E2 aircraft for thinner regional routes

Scoot's home hub, Singapore Changi Airport, is consistently ranked among the world's best airports and remains one of Southeast Asia's most important aviation gateways. From Changi, Scoot connects Singapore-based travellers to more than a dozen countries and territories, taking full advantage of the airport's extensive transit facilities. The airline's mission is to inspire travel by keeping fares affordable while maintaining a safe, reliable flying experience for every passenger.

Fleet and Aircraft

Scoot operates a mixed fleet of wide-body and narrow-body aircraft, giving it the flexibility to serve both short regional hops and long-haul intercontinental routes from Singapore. The fleet includes the following aircraft types:

• Boeing 787-8 Dreamliner — Configured for medium- and long-haul routes to Australia, Northeast Asia, India, and the Middle East, with a two-class cabin of Economy and ScootPlus
• Boeing 787-9 Dreamliner — The larger variant of the 787 family, deployed on high-demand long-haul routes with improved fuel efficiency and extended range
• Airbus A320/A320neo — Narrow-body aircraft used on short-haul regional routes within Southeast Asia
• Airbus A321neo — A newer addition offering greater capacity and improved fuel efficiency on popular regional routes
• Embraer E190-E2 — A smaller regional jet progressively introduced to serve thinner routes with the right-sized capacity

The Boeing 787 Dreamliner fleet remains a key differentiator for Scoot, making it one of only a handful of low-cost carriers worldwide to operate wide-body aircraft on long-haul sectors. The Dreamliner's composite construction, lower cabin altitude, larger windows, and improved humidity levels all contribute to a more comfortable experience, especially on longer flights out of Singapore. The Airbus A320neo, A321neo, and Embraer E190-E2 aircraft use newer-generation engines that deliver meaningful fuel savings and lower emissions, supporting the airline's ongoing sustainability commitments.

Top Flight Routes

Flying out of its Changi Airport hub, Scoot connects Singapore to destinations across Southeast Asia, East Asia, South Asia, Australia, and selected cities in Europe and the Middle East. Key routes for travellers departing Singapore include:

• Singapore to Sydney — Scoot's original route and still one of its most popular long-haul services to Australia
• Singapore to Melbourne — A favourite with students, families, and leisure travellers heading to Australia's cultural capital
• Singapore to Tokyo — High-demand route to Japan's capital, especially during cherry blossom and autumn foliage seasons
• Singapore to Osaka — A gateway to Kansai for travellers exploring Kyoto and Nara
• Singapore to Seoul — A consistently strong performer for Korean culture, shopping, and cuisine
• Singapore to Taipei — Connecting travellers to Taiwan's night markets and mountain scenery
• Singapore to Bangkok — A top regional leisure route for shopping, temples, and Thai cuisine

Beyond these, Scoot also serves Sapporo, Perth, Tianjin, Nanjing, Hangzhou, Guangzhou, Jeju, Jeddah, and Athens, among other destinations. Passengers can take advantage of Scoot's Fly-Thru service on selected connections through Singapore, which allows checked baggage to transfer automatically without the need to collect and re-check luggage. Explore more Scoot routes from Singapore on Traveloka:

• Singapore to Kuala Lumpur
• Singapore to Ho Chi Minh City
• Singapore to Manila
• Singapore to Phuket

Baggage Allowance and Policies

As a low-cost carrier, Scoot operates a pay-for-what-you-need model where passengers customise their baggage allowance to match their travel needs. Understanding the policy before you fly helps you avoid unexpected charges at the airport.

Cabin Baggage

• Weight limit: 10 kg per passenger in Economy; 15 kg per passenger in ScootPlus
• Maximum dimensions: 54 x 38 x 23 cm, including handles and wheels
• Number of items: One cabin bag plus one small personal item such as a handbag or laptop bag
• ScootPlus passengers: Entitled to two pieces of cabin baggage totalling up to 15 kg

Cabin baggage exceeding these limits will be checked in at the gate, and applicable fees may apply.

Checked Baggage

• Economy (Basic fare): No free checked baggage included — must be purchased as an add-on
• Economy (Value fare): 20 kg checked baggage included
• Economy (Flex fare): 20 kg checked baggage included, with flight changes included
• ScootPlus: 30 kg checked baggage included
• Maximum weight per piece: 32 kg for both Economy and ScootPlus
• Add-on options: Purchase checked baggage in 20 kg, 25 kg, 30 kg, 35 kg, or 40 kg increments during booking on Traveloka

Buying checked baggage at the time of booking is significantly cheaper than purchasing it at the airport counter, so pre-booking is strongly recommended.

Prohibited and Restricted Items

Scoot follows international aviation security regulations set by the International Civil Aviation Organization (ICAO) and the Civil Aviation Authority of Singapore (CAAS). Key restrictions include:

• Flammable liquids, gases, explosives, and toxic substances are prohibited in both cabin and checked baggage
• Sharp objects and sporting equipment with sharp edges must be placed in checked baggage
• Spare lithium batteries, power banks and e-cigarettes must be carried in cabin baggage. Scoot permits at most two power banks per passenger; those above 100 Wh and up to 160 Wh need airline approval. Power banks cannot be placed in overhead compartments or used or charged during the flight. Batteries installed in devices have separate rules, including switching checked devices completely off and protecting them from damage.
• Liquids in cabin baggage are limited to containers of 100 ml or less, packed in a single transparent resealable bag of no more than 1 litre total

Check-in Guide

Airport Counter Check-in

• All flights: Check-in counters at Changi Airport open 3 hours before departure for Boeing 787 flights and 2.5 hours before for Airbus A320, A321 and Embraer E190-E2 flights, and close 60 minutes before departure
• Passengers are advised to arrive at least 2.5 to 3 hours before their scheduled departure, especially during school holidays and public holiday periods

At the counter, staff will verify your travel documents, issue your boarding pass, and accept your checked baggage.

Online and Mobile Check-in

Scoot offers web check-in through its official website, available from 48 hours up to 1.5 hours before departure. The process allows passengers to:

• Select or change their seat
• Download or save their boarding pass on a mobile device
• Save time at the airport by heading straight to the baggage drop counter or security screening

At Changi, passengers who have checked in online and have no checked baggage may proceed towards departure immigration only when Scoot-to-Gate is available and no document checks are required. If travel documents need verification, go to the airport check-in counter at least 120 minutes before departure. Mobile check-in is also available via the Scoot app.

Cabin Classes and In-Flight Experience

Economy Class

Scoot's Economy class suits budget-conscious travellers who want an affordable fare with the flexibility to add extras. Features include:

• Standard seat pitch of approximately 28 to 31 inches depending on aircraft type
• Reclinable seats on Boeing 787 Dreamliner aircraft
• In-seat 110V/60Hz power outlets on Boeing 787 Dreamliners, with outlet access available to Economy passengers for a fee; bring a suitable charger and check your seat’s facilities
• Stretch seats available for purchase, offering extra legroom in bulkhead and exit rows

ScootPlus

ScootPlus is Scoot's premium economy product, available on Boeing 787 Dreamliner flights. Included benefits are:

• Wider leather seats with 38-inch pitch and increased recline
• 30 kg checked baggage included
• 15 kg cabin baggage allowance across two pieces
• Complimentary meal and beverage selection
• Priority check-in, boarding, and baggage handling
• Complimentary access to in-seat power outlets on Scoot’s Boeing 787 Dreamliners; bring a suitable charger and confirm the facilities for your assigned seat

In-Flight Meals and Entertainment

Scoot runs a buy-on-board meal service on most Economy fares, meaning meals are not automatically included. Passengers can pre-order from a rotating menu during booking, which is recommended as popular items sell out quickly, or buy on board using cash or card. Options include Asian and Western meals, Muslim-friendly choices using Halal-certified ingredients, as labelled in the current menu, vegetarian dishes, and snack boxes; ScootPlus fares include a complimentary meal and drink. Prepare entertainment on your own device by downloading films, music, podcasts or reading material before departure. Scoot’s Boeing 787 Dreamliners offer paid Wi-Fi data packages, with 200 MB included for ScootPlus on compatible aircraft. Connectivity and data availability depend on the aircraft and selected package, so keep downloaded content ready for the journey and check the airline’s current onboard facilities for your flight.

Passenger Policies and Special Services

Travelling with Children and Infants

• Children (2 to 11 years): Must be accompanied by an adult aged 18 or above and require their own seat and ticket
• Infants (8 days to under 2 years): May travel on an accompanying adult's lap at a reduced infant fare, with a maximum of one infant per adult
• Required documents: Valid passport for international travel, plus a birth certificate or official ID for child and infant passengers
• Scoot does not provide or allow bassinets in the aircraft cabin. If no seat is purchased, an infant must remain on the accompanying adult's lap with an infant seat belt. Contact Scoot at least 3 days before departure if you want to purchase a separate seat for an infant, subject to availability. Infant seats are not available for purchase on Scoot sectors of itineraries combining Scoot with another airline, including Singapore Airlines; confirm the booking arrangement before choosing connecting flights.

Pregnant Passengers

• Through the 28th week: No medical certificate is required for an uncomplicated pregnancy, but a return flight after that point requires the appropriate certificate.
• 29 to 36 weeks for an uncomplicated single pregnancy, or 29 to 32 weeks for an uncomplicated multiple pregnancy: Carry a medical certificate confirming fitness to travel, pregnancy stage and expected delivery date. It must be dated within 10 days of the first flight after 28 weeks and presented at check-in if requested.
• Beyond 36 weeks for a single pregnancy or beyond 32 weeks for a multiple pregnancy: Scoot does not permit air travel.

Discuss any complications with your healthcare provider and confirm eligibility with Scoot before booking. Calculate your pregnancy stage for both outbound and return travel, since the document requirement and maximum permitted stage apply on the flight dates.

Special Assistance and Unaccompanied Minors

Scoot provides dedicated support for passengers with reduced mobility, visual or hearing impairments, medical conditions, or other accessibility needs, including wheelchair assistance from check-in through disembarkation (request at least 48 hours before departure), priority boarding, and cabin crew trained to help in-flight. Passengers travelling with medical equipment such as portable oxygen concentrators or CPAP machines should contact the airline at booking or at least 48 hours before departure. All children under 12 must be accompanied by a passenger aged 18 or above, while young passengers aged 12 to 17 may travel alone with a signed parental consent form, depending on the destination.

Reschedule, Cancellation, and Refund Policy

Rescheduling Flights

To reschedule a Scoot flight booked through Traveloka, open the Traveloka app or website, go to My Booking, select the booking you wish to modify, choose a new flight date and time, and pay any applicable fare difference and rescheduling fee. Rescheduling flexibility depends on your fare type — Flex fares include flight changes, while Basic and Value fares allow changes for a fee. Changes must be made a set number of hours before scheduled departure.

Cancellations and Refunds

Scoot’s standard voluntary-cancellation rules generally do not refund the fare or provide credit. However, applicable laws and approved medical or compassionate exceptions can change the outcome, and separately purchased cancellation protection has its own terms. If Scoot disrupts a flight, review the options for the unused itinerary under the airline’s disruption policy; the available rebooking, cash-refund or voucher outcome depends on the circumstances. For a Traveloka booking, open the booking details, provide the requested documents and follow the displayed process. Check the request-specific processing estimate and status rather than relying on a fixed7-to 30-day promise.

Why Book Scoot Flights on Traveloka

Traveloka lets Singapore travellers compare available Scoot flights alongside other airlines on the same route. Filter by price, departure time, duration and stops, then compare the baggage and fare conditions attached to each result. Add baggage, meals, seat selection or insurance only when the selected booking offers those options, and read each service’s conditions before paying. Use a payment method shown at checkout; card, wallet or instalment availability can differ by market, currency, product and account eligibility. After payment is confirmed, check that the e-ticket has actually been issued, then retrieve it from email and your booking details. Review whether the booking qualifies for Traveloka Points or a promotion, rather than assuming every purchase earns a reward. Price Alerts can help monitor your preferred route; check the account’s notification settings. If you need help, use the support options shown for the booking and keep its number ready.

Tips for Finding Cheap Flights on Traveloka

A few habits can help you stretch your travel budget further when booking Scoot flights on Traveloka. Booking a few weeks ahead of your travel dates generally gives you a wider spread of fare options to choose from than waiting until the last minute. Traveloka's fare calendar lets you compare prices across a whole month at a glance, so you can shift your trip by a few days if that unlocks a better deal, and flying on quieter weekdays rather than weekends can also work in your favour. Setting a Price Alert on your preferred Singapore route means you will be notified the moment fares move, while checking Traveloka's promotions page regularly helps you catch flash sales and seasonal offers. If you are only carrying cabin baggage, Scoot's Basic fare keeps your ticket cost down, and bundling your flight with a hotel booking on Traveloka can unlock further savings on the overall trip.

How to Book Flight Tickets on Traveloka

To book a Scoot flight on Traveloka, open Flights on the website or app and enter your origin, destination, travel dates and passenger count. Search the available results and compare departure time, duration, stops, operating airline and total price. Select a Scoot flight when it is offered, then review the fare bundle actually shown for that result. Basic, Value, Flex and ScootPlus have different baggage, seat and change conditions, so do not assume every product is offered on every route or booking channel. Enter passenger details as shown on the travel documents, add contact information, and select any baggage, seats, meals or insurance offered for the booking. Review the final fare, taxes and extras together with the payment instructions and deadline. Complete payment using a displayed method, then check the booking status until ticket issuance is confirmed. Retrieve the issued e-ticket from email or your booking details, verify passenger names and flight sectors, and save the booking number for check-in or later assistance.