Turtle Beach Resort

Hotels
8.6
/10
Very Good
972 reviews

What Guests Say About Their Stay

KELLY-LEE
10.0
/ 10
Overall we had a great time. My husband cut his finger pretty bad on a broken tile in one of the pools. Borderline needed a hospital visit and stitches. Staff really could have handled the situation better. Concern could have been more and the tiles were not fixed. If a child cut their finger the way he did then could have been a lot worse for a tiny finger. Property was clean. Could have been more complimentary dishwasher powder and toilet paper. 2 rolls for a family of 4 for 7 nights isn’t going to cut it. Overall though great for the kids, will return.
Mark
10.0
/ 10
We loved our stay at Turtle Beach Resort. Our room was clean and spacious with a beautiful view overlooking the pool area and The Deck. The food and coffee from The Deck was delicious and served quickly. Although we went out most days, we could have quite easily never left the resort and still had an amazing holiday. We will be back
Andrew
10.0
/ 10
Pools were all warm and great temperature even tho it was autumn. Loved the place
In the Area
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2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland, Australia, 4218

Main Facilities

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Swimming Pool
Restaurant
WiFi
Turtle Beach Resort is a hotel in a good neighborhood, which is located at Mermaid Beach.
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What's around Turtle Beach Resort

2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland, Australia, 4218
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Turtle Beach Resort Rates per Night

Looking for the best Turtle Beach Resort hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Turtle Beach Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Turtle Beach Resort Location & Address

Turtle Beach Resort is located at 2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland, Australia, 4218. It's situated in the Gold Coast area of Australia, known for its beautiful beaches and family-friendly atmosphere. The hotel is approximately 20 km from the city center.

How to go to Turtle Beach Resort from Airport

Getting from the airport to Turtle Beach Resort is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown to help you plan your hotel transfer.
  • Taxi (Most Direct):

    A taxi from Gold Coast Airport (OOL) will take you directly to Turtle Beach Resort. It's the fastest option, typically taking around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This is often a more affordable alternative to taxis.
  • Airport Shuttle (Cost-Effective):

    Several shuttle services operate from the airport to various hotels in the Gold Coast. This is a budget-friendly option, but it may involve multiple stops along the way.
  • Public Bus (Most Affordable):

    Take the 777 bus from the airport to Broadbeach South station, then transfer to the 700 or 707 bus towards Tweed Heads. Alight at the Old Burleigh Rd at First Ave stop, which is a short walk to the resort. This is the most affordable option but also the most time-consuming.

Tips:

For the most convenient route, consider a taxi or Ride Hailing service if you're travelling with luggage or prefer a direct transfer. If you're on a budget, the public bus is a great option, but be sure to factor in extra travel time.

Turtle Beach Resort Reviews & Summary

Looking for all about hotel Turtle Beach Resort? This family-friendly resort consistently receives positive hotel reviews for its excellent amenities and convenient location. Guests particularly love the spacious apartments, multiple swimming pools, and kids' club, making it an ideal choice for families. One standout feature is the resort's dedicated water park, complete with slides and a splash zone, providing endless entertainment for children. The on-site restaurants and cafes also receive high praise for their delicious food and relaxed atmosphere.

"We had a fantastic stay at Turtle Beach Resort! The kids loved the water park, and we appreciated the spacious apartment with all the amenities we needed. The staff were friendly and helpful, making our holiday truly memorable."

Turtle Beach Resort Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Turtle Beach Resort offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • One-Bedroom Apartment:

    Perfect for couples or small families, these apartments feature a separate bedroom, living area, fully equipped kitchen, and balcony. Non-smoking rooms are available.
  • Two-Bedroom Apartment:

    Ideal for larger families or groups, these apartments offer two separate bedrooms, a spacious living area, a fully equipped kitchen, and a balcony. Bathtubs are available in some units.
  • Three-Bedroom Apartment:

    The most spacious option, these apartments feature three separate bedrooms, a large living area, a fully equipped kitchen, and a balcony. Non-smoking rooms are available.
  • Penthouse Apartment:

    Offering stunning views and luxurious amenities, the penthouse apartments feature multiple bedrooms, a spacious living area, a gourmet kitchen, and a large balcony.
  • Pet-Friendly Apartments:

    Selected apartments are pet-friendly, allowing you to bring your furry friend along for your holiday. Additional charges and requirements may apply. Contact the hotel directly for details.

Hotel Facilities in Turtle Beach Resort

Turtle Beach Resort boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From kid-friendly amenities to relaxing adult spaces, there's something for everyone.
  • Water Park:

    A dedicated water park with slides, splash zones, and a wading pool for children. Open daily from 9:00 AM to 5:00 PM.
  • Swimming Pools:

    Multiple swimming pools, including a heated pool and a lagoon-style pool. Open daily from 7:00 AM to 9:00 PM.
  • Kids' Club:

    A supervised kids' club with activities and games for children aged 4-12. Open daily from 9:00 AM to 12:00 PM and 2:00 PM to 5:00 PM.
  • Tennis Court:

    A tennis court available for guests to use. Equipment rental is available at the front desk for a small fee.
  • Gym:

    A fully equipped gym with cardio machines and weights. Open 24 hours.
  • BBQ Area:

    A BBQ area with picnic tables for guests to enjoy outdoor dining.
  • On-site Restaurants and Cafes:

    Several dining options, including a restaurant, cafe, and poolside bar.

Hotel Buffet or Restaurant/Cafe in Turtle Beach Resort

Turtle Beach Resort offers a variety of hotel restaurant and cafe options to satisfy your culinary cravings. Whether you're looking for a hearty buffet or a quick snack, you'll find something to suit your taste.
  • The Deck Restaurant:

    Offering a buffet breakfast and a la carte lunch and dinner options. Cuisine types include modern Australian and international dishes. Buffet breakfast is priced at approximately SGD 35 per person. Open daily from 7:00 AM to 10:00 PM.
  • Cheloni's Pizza Pasta Panini:

    Serving delicious pizzas, pastas, and paninis. Open daily from 11:00 AM to 8:00 PM.
  • The Snack Shack:

    A casual cafe offering snacks, sandwiches, and drinks. Open daily from 8:00 AM to 5:00 PM.

Special Dishes:

Be sure to try the seafood platter at The Deck Restaurant, a signature dish featuring fresh local seafood.

Turtle Beach Resort Airport pickups and How to Book

Looking for hotels with airport shuttle services? Turtle Beach Resort does not directly offer a hotel to airport transfer. However, booking a ride hailing or taxi is easy.

Nearby MRT Station & Bus Stops

Navigating the Gold Coast is easy with its extensive public transportation network. Here are some nearby MRT station and bus stops near Turtle Beach Resort:
  • Broadbeach South G:Link Station:

    Approximately 5 km from the resort. This station provides access to the G:Link light rail system, connecting you to various destinations along the Gold Coast.
  • Old Burleigh Rd at First Ave Bus Stop:

    A short walk from the resort. This bus stop is serviced by several bus routes, providing convenient access to nearby attractions and shopping centres.

Public Transport Card:

To use public transport, you'll need a Go Card, which can be purchased and topped up at various locations, including convenience stores and train stations.

Nearby Attractions for Family / Kid Friendly

The Gold Coast is a fantastic destination for families, with plenty of nearby activities and attractions to keep everyone entertained. Here are some nearby places to go and things to see nearby:
  • Currumbin Wildlife Sanctuary (5 km):

    Get up close and personal with Australian wildlife, including kangaroos, koalas, and crocodiles. Entry price: Approximately SGD 50 per adult.
  • Sea World (15 km):

    Explore the underwater world and see dolphins, seals, and polar bears. Entry price: Approximately SGD 90 per adult.
  • Warner Bros. Movie World (20 km):

    Experience the magic of Hollywood with thrilling rides and shows. Entry price: Approximately SGD 90 per adult.
  • Dreamworld (25 km):

    Enjoy a day of fun and adventure with thrilling rides and attractions. Entry price: Approximately SGD 90 per adult.
  • Burleigh Heads National Park (8 km):

    Take a scenic walk through the rainforest and enjoy stunning ocean views. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Turtle Beach Resort (Gold Coast)

The Gold Coast is a food lover's paradise, with a wide variety of nearby dining options to suit every taste. Here are some local food eateries near me:

Cafes/Restaurants:

  • The Collective Palm Beach:

    A popular spot with a variety of cuisines and a great atmosphere.
  • Rick Shores:

    Offering stunning ocean views and delicious Asian-inspired cuisine.
  • Social Eating House + Bar:

    A stylish restaurant with a focus on shared plates and cocktails.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pastry filled with meat and gravy.
  • Fish and Chips:

    Freshly battered fish served with crispy chips.
  • Sausage Rolls:

    A savoury pastry filled with sausage meat.
  • Chiko Roll:

    A deep-fried snack filled with meat and vegetables.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near Turtle Beach Resort (Gold Coast)

If you're looking for some retail therapy, the Gold Coast has plenty of nearby shopping options to choose from. Here are some dept stores near me and shops near me:
  • Pacific Fair Shopping Centre:

    A large shopping mall with a wide variety of stores, including department stores, fashion boutiques, and specialty shops.
  • Robina Town Centre:

    Another large shopping mall with a wide variety of stores and restaurants.
  • Harbour Town Premium Outlets:

    An outlet shopping centre with discounted prices on a variety of brands.

Other Places to Stay Near Turtle Beach Resort

Looking for other accommodations in the Gold Coast? Here are some affordable hotels nearby:

Luxury/5–6 Star Hotels Nearby:

  • The Langham, Gold Coast:

    A luxurious hotel with stunning ocean views and world-class amenities.
  • JW Marriott Gold Coast Resort & Spa:

    A stylish hotel with a focus on wellness and relaxation.
  • Peppers Soul Surfers Paradise:

    A modern hotel with spacious apartments and stunning ocean views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Novotel Surfers Paradise:

    A comfortable hotel with a great location and a range of amenities.
  • Mantra Circle on Cavill:

    A modern hotel with spacious apartments and stunning city views.
  • QT Gold Coast:

    A stylish hotel with a retro vibe and a great location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • BreakFree Surfers Paradise:

    A budget-friendly hotel with a great location and a range of amenities.
  • Mantra on View Hotel:

    A comfortable hotel with a great location and a range of amenities.
  • Paradise Resort Gold Coast:

    A family-friendly resort with a range of activities and amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to book your dream holiday at Turtle Beach Resort? With its fantastic amenities, convenient location, and family-friendly atmosphere, it's the perfect choice for your next Gold Coast getaway. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your stay through Traveloka for a seamless and hassle-free experience. book cheap hotels in Australia cheap hotels nearby

All facilities in Turtle Beach Resort

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Things to Do

  • Waterpark
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Sauna
  • Steam room
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Transportation

  • Airport transfer
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Area shuttle with surcharge

Family-friendly Facilities

  • Children club (surcharge)
  • Babysitting & childcare (surcharge)
  • Children pool

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Game room

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Turtle Beach Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
  • Airport shuttle fee: AUD 50 per person (one way)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45 per night
  • High chair fee: AUD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
  • Sunday - Thursday: 7 AM - 7 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time
15:00 - 00:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Turtle Beach Resort
141
Number of floors in Turtle Beach Resort
3
Another facilities in Turtle Beach Resort
Waterpark, Beach umbrella, Hot tub, Outdoor pool, Barbecue

Frequently asked question in Turtle Beach Resort

What are available facilities at Turtle Beach Resort?
There are top facilites at Turtle Beach Resort such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Turtle Beach Resort?
The standard check-in time at Turtle Beach Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does Turtle Beach Resort provide breakfast?
Yes, Turtle Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Turtle Beach Resort
Turtle Beach Resort has a 4.0-star rating.
How many floors does Turtle Beach Resort have?
Turtle Beach Resort has 3.
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More Reviews from Other Guests in Turtle Beach Resort

Traveloka (2)
Other sources (970)
8.6
Very Good
From 970 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.6

Service and Facilites

8.6

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Traveler Reviews Turtle Beach Resort

Number of reviews per page
20
40
Top reviews
KELLY-LEE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall we had a great time. My husband cut his finger pretty bad on a broken tile in one of the pools. Borderline needed a hospital visit and stitches. Staff really could have handled the situation better. Concern could have been more and the tiles were not fixed. If a child cut their finger the way he did then could have been a lot worse for a tiny finger. Property was clean. Could have been more complimentary dishwasher powder and toilet paper. 2 rolls for a family of 4 for 7 nights isn’t going to cut it. Overall though great for the kids, will return.
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Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved our stay at Turtle Beach Resort. Our room was clean and spacious with a beautiful view overlooking the pool area and The Deck. The food and coffee from The Deck was delicious and served quickly. Although we went out most days, we could have quite easily never left the resort and still had an amazing holiday. We will be back
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Candice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's location is perfect and parking includes meant we were a short drive to so many places. The property is tired but clean and staff are lovely. Would have rated higher if the pools were heated but the heater was under repair whilst we were there so it was cold but our daughter and lots of the kids still managed to enjoy!
Fiva
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pressure on shower head was great! The not so great was, waking up every morning with huge cockroaches around the house, specifically in the kitchen areas and bathroom. Apart from that, kids had a great stay & enjoyed their vacation.
Andrea
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved the accommodation it self, so clean and well maintained. I did not like the stairs and have health issues that affected me whilst carrying things up and down. The TV had no netflix which was hard to keep my 6 year old entertained during a rainy weekend. Staff for children activities seemed unenthusiastic and could have let me kids inside the art room to do class due to heavy winds and cold breeze that weekend.
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GURDEEP
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The amenities provided in the rooms was really good and full.
Andrew
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pools were all warm and great temperature even tho it was autumn. Loved the place
Rebekah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Definitely a great family resort. Would stay here again with the kids.
Courtney
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I didn’t hate or love this place. There were so many good things - ie pools and slides etc. however the water was freezing in all pools so the spas were crowded. Apartment had a lot going for it, however slightly dated and no lifts. The wifi was the worst I have ever experienced with no connection ever. It seems those who frequent this place are dishonest - our daughter misplaced a hat which noone turned in. We then had a charge to our room for tennis which we did not play. We may return but only for the location once the light rail out the front is built.
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Shekhar
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms, towels and plates were dirty. The place is very old, shower door felt like it was going to come off any minute. TV unit was not placed properly
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place for a family
Joss
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Would have once been a great facility, needs a tidyup and new single beds, the springs in mattress coming through. Plus they charged us $150 to change to a diffent room as They put us on 3rd story and elderly mum struggled with all the stairs. Reception girls said sorry, thats what it is!!
Verified traveler
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love it for the kids
Ashe Dane
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It is a great place for a young family. There is so much to do for the kids within the resort. New Woolworths metro is very close and convenient. There are lots of spaces to play and have fun. 2 bedroom units are very affordable and comfortable.
andrew
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms a bit dated and a bit noisy with all the roadwork currently
Diane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We have stayed at Turtle Beach Resort now about 5 times over the years and we do enjoy the facilities, the gardens are beautiful and well maintained, the pools are lovely. The apartments are good and spacious, unfortunately they have a bath shower and when you are in your seventies getting into the shower can be difficult nearly had a nasty fall out of the bath could have done with a handle on the wall. What disappoints me is the fact that they take $200 and put it on hold and even though we did not spend any money and have been home for a few days I still do not have access to our money. We are booked to stay at Christmas again with our daughter’s family and maybe our last as with my mobility it is getting harder to climb the stairs which is a shame because we have enjoyed our previous times at Turtle Beach Resort.
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Brett
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Andrew
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room smelt really bad there is a non refund policy as i was told staff is nice but rooms and the general place is very poor
Debbie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Ideal property for children 10 and under. Spacious, neat and tidy. Great pool and water park facilities. Tram works on Gold Coast Highway not ideal if you travel outside the property. Not much information given about checkout. Beach towels only provided for a fee.
Lauren
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic stay for kids. The rooms could use a refresh but most of the time was spent outside. The pool facilities and cafe are wonderful. Easy walking distance to woolies, chemist and the beach. Pac Fair a very short drive too. Only thing would be to request a ground floor room if you have little ones as the stairs become quite cumbersome.
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Number of reviews per page
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40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.