The Square

Hotels
9.0
/10
Exceptional
2,037 reviews

What Guests Say About Their Stay

Megan

10.0
/ 10
Had to request cleaning room at reception but that wasn’t a problem, just something we weren’t used to. Building works were going on but not too early in the morning. Room was situated above a pub which was quite loud one night but not unbearable. Room was spotless and lobby area really nice to relax in.

Mark

10.0
/ 10
Excellent hotel. Staff are very friendly, very clean hotel and good lounge area.

Holly Rene

10.0
/ 10
Excellent location, friendly and helpful staff, property well maintained and secure. In the center of the city and steps away from shopping, Tivoli, and the National Museum. Location is also about a 20-minute walk to Nyhavn and a 30-40-minute walk to the harbor. A perfect home base for travelers to the city with easy access to metro, bus lines, and the train station - will definitely stay there again when in Copenhagen.
In the Area
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Rådhuspladsen 14, Copenhagen, Capital Region of Denmark, Denmark, 1550

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
The Square is located in area / city Copenhagen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Square

Rådhuspladsen 14, Copenhagen, Capital Region of Denmark, Denmark, 1550
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Others 2 The Square

Discover More About The Square

Location


The Square is located in area / city Copenhagen.

About The Square

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Square is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Square.

All facilities in The Square

Others The Square
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Reception hall
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Square

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately DKK 225 for adults and DKK 110 for children
  • Nearby parking fee: DKK 495 per night (164 ft away; open 7:00 AM to 10:00 PM)
  • Pet fee: DKK 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 150.0 per day
  • Credit card charges are subject to a surcharge of 2.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Square
268
Number of floors in The Square
6
Another facilities in The Square
Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist

Frequently asked question in The Square

What are available facilities at The Square?
There are top facilites at The Square such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Square?
The standard check-in time at The Square is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Square provide breakfast?
Yes, The Square provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Square
The Square has a 4.5-star rating.
How many floors does The Square have?
The Square has 6.
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More Reviews from Other Guests in The Square

Overall Ratings & Reviews The Square

Traveloka (2)
Other sources (2,035)
9.0
Exceptional
From 2,035 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews The Square

Number of reviews per page
20
40
Top reviews
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had to request cleaning room at reception but that wasn’t a problem, just something we weren’t used to. Building works were going on but not too early in the morning. Room was situated above a pub which was quite loud one night but not unbearable. Room was spotless and lobby area really nice to relax in.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel. Staff are very friendly, very clean hotel and good lounge area.
Holly Rene
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, friendly and helpful staff, property well maintained and secure. In the center of the city and steps away from shopping, Tivoli, and the National Museum. Location is also about a 20-minute walk to Nyhavn and a 30-40-minute walk to the harbor. A perfect home base for travelers to the city with easy access to metro, bus lines, and the train station - will definitely stay there again when in Copenhagen.
Read More
Mark
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean but not particularly big for a superior/deluxe room. We stayed for 3 nights and had hoped to have a better view of the square, we were facing onto the rear of the hotel. Bed was comfortable and hotel staff helpful and polite. Breakfast was just average.
Peter
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, hotel, and staff
Julie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location - great breakfast- helpful and courteous staff and particularly enjoyed The Lounge! Highly recommend this hotel for a trip to Copenhagen!
Michael
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and a good size, didn’t speak to anyone as checked in with the app
David
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We booked a superior room with lounge access. For a superior room it was small and somewhat dated and only had a view of an apartment block. It was clean and had 2 comfy chairs and everything worked ok. We had issues with getting our room serviced. On the first day we hung out the please service our room sign and nothing happened. Apparently we should have requested room service. On the second day we did and returned to find nothing had been done. We complained and they fixed it. We did not have breakfast preferring to eat out. We did use the lounge which was good. We found the reception staff helpful.
Read More
Marissa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to restaurants and shopping district, and central to downtown and across the street from metro station for easy transit access. Clean and comfortable room. Lounge area in lobby area with bar. No restaurant or room service options, so plan accordingly. 7-Eleven is next door for easy bottled water and snacks access - the 7-11s are much higher quality here than in North America, with higher quality deli food if you get late night cravings.
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location of the hotel was perfect for the one night we were there to visit the Christmas markets. The staff were incredibly friendly (and provided a free room upgrade which was very appreciated). The room was very clean and spacious
Simon
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The good -location, lobby, staff, check in process. The bad - room was basic, no water provided, boiling hot, not at the level of the price. Only option is to open windows and the noise form the alley behind was ridiculous. Would look to alternatives next time.
Ricardo
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good breakfast and friendly staff. Nice view of the square but just a bit noisy from the street
Timo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room, staff, VIP lounge
Marco
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff not really ok giving wrong information about the rooms, forgetting important information as for example “on demand” room making (a non sense per se). Impossibility to get a new bottle of water for the second day in the mini bar. Super small low quality pillows making the night a nightmare… Super small blankets, too short and too narrow. Too hot even with airco received at minimum.
Read More
Esme
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything!!
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A perfect spot, modern rooms and perfect at an affordable price. No complaints, only thing you should be aware of, you are in the city so some road and people noise if you want your windows open.
Callan J
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

1. Check-in experience Upon arrival, the receptionist attempted to check me in under another guest’s name. Despite me showing my booking confirmation, she continued trying to charge me again and insisted that my booking was for a single room when it was a double. As a homosexual couple visiting the county, this created a sense of anxiety and discomfort, as we were momentarily concerned we would not be able to share the room we booked. This made the check-in process unnecessarily stressful and left a poor first impression. 2. Room cleanliness and comfort The beds were extremely uncomfortable. The bed linens did not appear to be clean, raising concerns about hygiene and overall housekeeping standards. The towels provided were of very poor quality. We required extra pillows, which were kindly provided by the housekeeping staff. Their assistance was appreciated. 3. Bathroom condition The bath was not properly sealed, causing leaks. The shower pressure was very low, making it difficult to use. 4. Noise levels Our room was located right next to the landing and lifts, which resulted in significant noise throughout the night. This made it difficult to sleep and further impacted the comfort of our stay 5. Check-out experience When checking out, we were not asked how our stay had been. As we attempted to raise the issues listed above, the receptionist began speaking to her colleague instead of listening. This came across as dismissive and unprofessional, preventing us advising
Read More
George
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff, Lounge and location
Jason
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, right next door to Tivoli gardens, clean rooms and great breakfasts. Will be back again.
Omer
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location is great, the hotel is very nice and we were satisfied but we should asked them to clean the room and we didn’t have basic things like bathrobe and flip flop which is basic for this kind of hotels. Other than that everything was nice!
Number of reviews per page
20
40

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Others 4 The Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Square

Traveloka (2)
Other sources (2,035)
9.0
Exceptional
From 2,035 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Square

Number of reviews per page
20
40
Top reviews
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had to request cleaning room at reception but that wasn’t a problem, just something we weren’t used to. Building works were going on but not too early in the morning. Room was situated above a pub which was quite loud one night but not unbearable. Room was spotless and lobby area really nice to relax in.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel. Staff are very friendly, very clean hotel and good lounge area.
Holly Rene
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, friendly and helpful staff, property well maintained and secure. In the center of the city and steps away from shopping, Tivoli, and the National Museum. Location is also about a 20-minute walk to Nyhavn and a 30-40-minute walk to the harbor. A perfect home base for travelers to the city with easy access to metro, bus lines, and the train station - will definitely stay there again when in Copenhagen.
Read More
Mark
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean but not particularly big for a superior/deluxe room. We stayed for 3 nights and had hoped to have a better view of the square, we were facing onto the rear of the hotel. Bed was comfortable and hotel staff helpful and polite. Breakfast was just average.
Peter
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, hotel, and staff
Julie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location - great breakfast- helpful and courteous staff and particularly enjoyed The Lounge! Highly recommend this hotel for a trip to Copenhagen!
Michael
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and a good size, didn’t speak to anyone as checked in with the app
David
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We booked a superior room with lounge access. For a superior room it was small and somewhat dated and only had a view of an apartment block. It was clean and had 2 comfy chairs and everything worked ok. We had issues with getting our room serviced. On the first day we hung out the please service our room sign and nothing happened. Apparently we should have requested room service. On the second day we did and returned to find nothing had been done. We complained and they fixed it. We did not have breakfast preferring to eat out. We did use the lounge which was good. We found the reception staff helpful.
Read More
Marissa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to restaurants and shopping district, and central to downtown and across the street from metro station for easy transit access. Clean and comfortable room. Lounge area in lobby area with bar. No restaurant or room service options, so plan accordingly. 7-Eleven is next door for easy bottled water and snacks access - the 7-11s are much higher quality here than in North America, with higher quality deli food if you get late night cravings.
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location of the hotel was perfect for the one night we were there to visit the Christmas markets. The staff were incredibly friendly (and provided a free room upgrade which was very appreciated). The room was very clean and spacious
Simon
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The good -location, lobby, staff, check in process. The bad - room was basic, no water provided, boiling hot, not at the level of the price. Only option is to open windows and the noise form the alley behind was ridiculous. Would look to alternatives next time.
Ricardo
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good breakfast and friendly staff. Nice view of the square but just a bit noisy from the street
Timo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room, staff, VIP lounge
Marco
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff not really ok giving wrong information about the rooms, forgetting important information as for example “on demand” room making (a non sense per se). Impossibility to get a new bottle of water for the second day in the mini bar. Super small low quality pillows making the night a nightmare… Super small blankets, too short and too narrow. Too hot even with airco received at minimum.
Read More
Esme
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything!!
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A perfect spot, modern rooms and perfect at an affordable price. No complaints, only thing you should be aware of, you are in the city so some road and people noise if you want your windows open.
Callan J
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

1. Check-in experience Upon arrival, the receptionist attempted to check me in under another guest’s name. Despite me showing my booking confirmation, she continued trying to charge me again and insisted that my booking was for a single room when it was a double. As a homosexual couple visiting the county, this created a sense of anxiety and discomfort, as we were momentarily concerned we would not be able to share the room we booked. This made the check-in process unnecessarily stressful and left a poor first impression. 2. Room cleanliness and comfort The beds were extremely uncomfortable. The bed linens did not appear to be clean, raising concerns about hygiene and overall housekeeping standards. The towels provided were of very poor quality. We required extra pillows, which were kindly provided by the housekeeping staff. Their assistance was appreciated. 3. Bathroom condition The bath was not properly sealed, causing leaks. The shower pressure was very low, making it difficult to use. 4. Noise levels Our room was located right next to the landing and lifts, which resulted in significant noise throughout the night. This made it difficult to sleep and further impacted the comfort of our stay 5. Check-out experience When checking out, we were not asked how our stay had been. As we attempted to raise the issues listed above, the receptionist began speaking to her colleague instead of listening. This came across as dismissive and unprofessional, preventing us advising
Read More
George
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff, Lounge and location
Jason
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, right next door to Tivoli gardens, clean rooms and great breakfasts. Will be back again.
Omer
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location is great, the hotel is very nice and we were satisfied but we should asked them to clean the room and we didn’t have basic things like bathrobe and flip flop which is basic for this kind of hotels. Other than that everything was nice!
Number of reviews per page
20
40