DoubleTree by Hilton York

Hotels
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7.8
/10
Pleasant
1,005 reviews

What Guests Say About Their Stay

Stuart

10.0
/ 10
Didn't use any amenities so can't comment but the room was fine, the bed was comfortable and the staff were friendly and attentive. Only complaint..... Car parking charge of £25 was outrageous!

David

10.0
/ 10
Hotel was in a excellent location and very clean with lovely rooms,Reception staff were lovely and very welcoming,helpful to,breakfast was only slight complaint,Not very warm but I personally like my food hot so may suit plenty people just my personal choice

Svetoslav

10.0
/ 10
Excellent location! Rooms were clean and tidy. Staff were friendly and helpful!
In the Area
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St Maurices Road, York, England, YO31 7JA

Main Facilities

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24-Hour Front Desk
Parking
Elevator
WiFi
Staying at DoubleTree by Hilton York is a good choice when you are visiting York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton York

St Maurices Road, York, England, YO31 7JA
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Lobby DoubleTree by Hilton York
Lobby 2 DoubleTree by Hilton York

Discover More About DoubleTree by Hilton York

Location
Staying at DoubleTree by Hilton York is a good choice when you are visiting York.

About DoubleTree by Hilton York

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton York.

All facilities in DoubleTree by Hilton York

Entertainment Facility DoubleTree by Hilton York
Entertainment Facility
Lobby DoubleTree by Hilton York
Lobby
Exterior DoubleTree by Hilton York
Exterior
Others DoubleTree by Hilton York
Others
Restaurant DoubleTree by Hilton York
Restaurant

Things to Do

  • Health club
  • Fitness center

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • Elevator

In-room Facilities

  • Hairdryer
  • TV

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in DoubleTree by Hilton York

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Available rooms at DoubleTree by Hilton York
143
Number of floors in DoubleTree by Hilton York
4
Another facilities in DoubleTree by Hilton York
Health club, Fitness center, Parking with surcharge, WiFi (surcharge), Accessibility equipment

Frequently asked question in DoubleTree by Hilton York

What are available facilities at DoubleTree by Hilton York?
There are top facilites at DoubleTree by Hilton York such as 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton York?
The standard check-in time at DoubleTree by Hilton York is starting from From 16:00 while the latest check-out time is at Before 12:00
What is the star rating of DoubleTree by Hilton York
DoubleTree by Hilton York has a 4.0-star rating.
How many floors does DoubleTree by Hilton York have?
DoubleTree by Hilton York has 4.
How many rooms are available at DoubleTree by Hilton York
DoubleTree by Hilton York has 143.
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More Reviews from Other Guests in DoubleTree by Hilton York

Overall Ratings & Reviews DoubleTree by Hilton York

Traveloka (4)
Other sources (1,001)
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews DoubleTree by Hilton York

Number of reviews per page
20
40
Top reviews
Alison
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

👍
Pauline
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was booked for my son and family. It was a lovely big room but had no fridge and was very hot due to lack of aircon. Cleanliness was good.
Tina
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff and location were amazing. The AC unit in the room didn’t work, and trying to sleep during a heat wave was impossible. Fans were in the room for our use, but it barely helped. Not all the windows opened, so trying to get cool air in the room was challenging.
Rayna
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location for city centre
David
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel looked 'tired' needs a complete refurbishment
Stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didn't use any amenities so can't comment but the room was fine, the bed was comfortable and the staff were friendly and attentive. Only complaint..... Car parking charge of £25 was outrageous!
David
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was in a excellent location and very clean with lovely rooms,Reception staff were lovely and very welcoming,helpful to,breakfast was only slight complaint,Not very warm but I personally like my food hot so may suit plenty people just my personal choice
Svetoslav
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location! Rooms were clean and tidy. Staff were friendly and helpful!
Des
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ideally located for access to city amenities within walking distance. However, on-site parking is extremely limited with even less recognisable parking that can be easily accessed. Alternative parking at MonkBar is a viable alternative and is a 5 minute walk away. Do check on the Council website for details on parking prices and which App to use as this information is out of date on both the hotel and Expedia information.
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Ryan
icon-
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I had to cancel my room as it was in poor condition with stained / torn carpets and the bathroom was really substandard - I'd really expect better from the Hilton name. I had a book another room last minute after 9pm at the other Hilton down the road in York.
Jill
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is excellent. The hotel is generally nice but if you look closely is a bit grubby in places -skirtings, behind the doors and daily room service. The shower was over a bath and it was very deep which made it difficult to get in and out. There was an aircon unit which was so noisy it couldn't be used. Breakfast was good and overall we had a good stay.
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Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location in York Couldn’t fault this hotel Staff very helpful The breakfast buffet was excellent All food items and contents clearly stated As a coeliac /gluten free it is always a concern but everything was spot on ! Thank you We’ll be back 😊
janine
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Room was clean but a little tired looking. No fridge.
Steven
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stay and room were fine, only gripe was we had a second room booked for guests who could not travel due to a death of their parent. Appreciate we didn't take cancellation cover but in this extreme circumstances thought some sort of refund was applicable, disappointed by this.
Jacqueline
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My room was in an annexe with no window, there was a skylight in the corner but the only way to open it and open and close the blind was to stand on a rickety chair. In the bathroom the grabrail by the bath was hanging off the wall so I would be very worried about grabbing it while getting in or out of the bath. Overall the furniture was not the best quality with wonky drawers not closing. The bed and bedding was very comfortable. Overall it was fine but u would probably choose a different hotel in York for my next work stay
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Debbie
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel should definitely not be classed as a 4⭐️ hotel. Was very very basic. We had to exchange rooms as our first room had damp on the coving and wallpaper coming away. Also spiders and cobwebs. We had to pay extra £20 for parking and our price of £169 did not even include breakfast. We had other friends also staying and 2 others couples had to swap rooms also. This hotel I would say is a basic 3⭐️ Avoid this hotel. I really wish we had read the reviews on the hotel before booking. DON’T BE FOOLED WITH THE WORD HILTON INCLUDED IN THE NAME.😡 Very disappointed
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Susan
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were very friendly, and the hotel is in a great location. The hotel itself is in need of a revamp.
Graham
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Firstly the double room which was alleged to be an upgrade was made up of two single beds being pushed together with two single quilts tucked into the side, this is not classed as a double bed. The Menu is the restaurant was very poor and very limited if you did not like pies you may struggle to get something to eat.
Sarah
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Glorious glorious air conditioning.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean rooms, helpful, friendly staff, great location
Number of reviews per page
20
40

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Exterior 4 DoubleTree by Hilton York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.