Leonardo Hotel London Aldgate - formerly Hotel Saint

Good place to stay tower bridage 7mins walk breakfast places you have Grounded its fully halal, there have many fast food places to eat good place to stay

Great sized room for London

Horrible hotel

We stayed at the Hotel Saint for the second time. It is a beautiful hotel ideally located next to Aldgate tube station. We were allowed an earlier check in at noon and offered an upgrade to a suite on the 13th floor. We had amazing views of the London skyline. We had cocktails at Jin Bo Law an independent bar on the 13th floor with photo worthy views. We didn’t eat in The Cardinal restaurant this time but have eaten in there twice and it is excellent food. I would recommend this hotel for a short stay in London for its high quality decor, excellent facilities and proximity to the river Thames.

I’ve stayed at this hotel several times (at least 6 times) over the last 3 years, every time I’m in London. Unfortunately, I’ve noticed over the last year the decline in quality. The location is great, next to Aldgate station and just minutes away from Liverpool station. It’s also a short walk down to the river or over to Spitalfields Market. In the rooms, the bed is extremely comfortable and there’s a lot of room for all of your things. They also have some nice amenities for your convenience and a small fridge, perfect for keeping drinks cold. During this last stay, 2 of the 3 elevators were down for a portion of my stay. Also, my shower was lacking water pressure (I think the unit needs to be properly cleaned due to calcium build-up) and it didn’t heat properly. Also, I noticed on my last two stays that there’s an odd smell that resonates from the shower drain that’s quote off-putting. The choices and quality of room service has also gone down. During a stay in October, they completely forgot about my order and it took several calls down to the front desk and the restaurant to get resolved, which was really disappointing. I really want to love this hotel like I used to, but I may have to look into staying elsewhere in the future.

Having 2 out of 3 lifts out of order was not good on a busy Saturday night, had quite a wait to get to 8th floor with groups coming in to the roof top bar. Had requested a twin room for myself and my sister but was given a double room. The receptionist said we had a x2 upgrade worth £90 with a massive king size bed and great view. In fact, it was a standard double and the view was a busy main road. It would be helpful for rooms with 2 people to have more milk sachets available, we asked reception and were told housekeeping did not start until 8am, The breakfast was excellent.

On arrival we were told we had to make a deposit but the front desk was unsure why this had to happen. We have never had to do that in a hotel before and the room had already been paid for in advance. In need of upgrading and a lot of TLC. Scratches on the woodwork, a part of the shower fell off whilst I was showering. We didn’t use the additional facilities however, when I went to look at the bar upstairs, there was so much cleaning equipment and cardboard in the doorway I thought I had come to the cleaning cupboard! As I popped my head through the door the bar was quiet and unkempt. It definitely needs redecorating. The room came equipped with bottled water, tea and coffee and milk. As we were in London for special events, we requested the room be tidied and refreshed with water, tea (after a hectic day) and fresh towels. This happened the first night however, on the second night, this wasn’t done and yet the bed was made. At one point on the second night, a cleaner tried to get into the room when we had returned and said they wanted to check the room had been done. Very unusual in the early evening and made us feel uneasy. We asked for tea and milk to be brought up to the room which also never reached us. Furthermore, an additional amount was attempted to be withdrawn from my partner’s account when we had reached home… we called for an explanation which was described as a ‘glitch’ however it had not been the account that paid for the hotel. Overall disappointing.

Nice cafe over the road

Excellent service and pleasant front desk staff

No parking

Great location, nice amenities and friendly staff.

Great hotel situated in heart of city. Only minor fault was a lack of staff at breakfast which meant service was very slow.

Good location right next to Aldgate tube station. Lovely hotel, very clean and great staff, extremely helpful. Food choices are not great and the worst chicken club sandwich I have ever had. Free bottles of water is great. This is located in the city so you need to bear in mind a lot of places are closed at the weekend, but you can find enough options in a 10 minute walk. Close to the Gherkin.

Good

Stayed for one night and had a perfect stay. The bed was big and super comfortable, and the room itself was really spacious. The location couldn’t have been better — right next to Aldgate station, which made getting around so easy (I had a private dinner at a restaurant in Fenchurch street which was a 5 min walk from the hotel). The bathroom was also impressively large and had a ring-light mirror that was perfect for selfies! I’d definitely stay here again.

Room was clean & comfortable. Great location for Liverpool Street & right next to Aldgate station. Lots of options for food/drink nearby. Staff friendly.

Clean modern room, great location, polite staff all at a bargain rate for a London hotel. Will stay again.

Really clean room, very conveniently located, and exceptionally helpful staff at both the front desk and in the restaurant.

Clean room, amax

Hotel needs updates and walls painted