Banyan Tree Phuket

Hotels
Sustainable Hotel
9.1
/10
Exceptional
959 reviews

What Guests Say About Their Stay

John
10.0
/ 10
Lovely pool villas and really great service, particularly the General Manager who is always happy to help. They have some small renovations going on at the moment but it only had a minor impact on our stay, which was quickly resolved by the General Manager. The new beach club is really nice too, we will definitely be back!
Richard
10.0
/ 10
This place is stunning. Set in a series of lagoons about 20 minutes from Phuket airport. We stayed in a signature pool Villa and it was incredible. Inside the Villa was excellent with so much space even with a giant super king bed. The outside was perfect and we spent most of our time there. Great sunbeds and pool and the covered area was great for shelter from the sun or short downpours of rain. The facilities were exceptional and food incredible. It is more pricy than typical thailand prices but that is expected for what is more than a five star hotel experience. My wife has gluten allergies and they were so helpful and made sure options were available at breakfast. This was just what we needed before travelling south to Karon and kata. Would highly recommend the banyan tree we loved it.
Peter
10.0
/ 10
After reading some negative reviews I was a little worried but Banyan Tree is truly a 5* resort with high level of services. Staff was very friendly, attentive and prompt. Food was very delicious, we tried Safron and Hojo restaurant and the service and food was beyond pur expectations. Breakfast was very delicious too. Room was clean, spacious and well maintained, pool with clean water was checked by pool service daily. The surrounding nature, trees, palms and gardens are very well maintained and you can cycling around inside the resort endlessly. We travel a lot and simply knew that Banyan resorts are always a guarantee of quality so was Banyan Tree Phuket too. We will definitely come back next year.
In the Area
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33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, Bang Tao, Thalang District, Phuket, Thailand, 83110

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Banyan Tree Phuket is located in area / city Bang Tao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Banyan Tree Phuket

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, Bang Tao, Thalang District, Phuket, Thailand, 83110
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What You Might Like - All About Banyan Tree Phuket

Banyan Tree Phuket consistently receives rave reviews, earning its reputation as a luxurious haven. Guests adore the stunning beachfront location, offering breathtaking ocean views and easy access to the turquoise waters. The exceptional service is frequently praised, with staff going above and beyond to ensure a memorable stay. Many highlight the tranquil atmosphere, perfect for relaxation and rejuvenation, and the exquisite villas, each offering a private sanctuary. Overall, it's a truly unforgettable experience, blending luxury, comfort, and impeccable service.

The hotel's popularity stems from its unique blend of luxury and privacy. Each villa boasts its own private pool, providing ultimate seclusion and relaxation. The extensive range of facilities, from world-class dining to rejuvenating spa treatments, caters to every need. The stunning natural surroundings, coupled with the impeccable service, create an idyllic escape. Guests consistently return, drawn to the unparalleled level of comfort and the unforgettable experiences offered.

One guest recently described their stay as "absolutely heavenly". They raved about the stunning villas, the delicious food, and the incredibly friendly staff. They particularly appreciated the peaceful atmosphere and the opportunity to truly unwind and relax. This sentiment is echoed by countless other reviews, solidifying Banyan Tree Phuket's position as a top choice for discerning travellers seeking a luxurious and unforgettable getaway. Book your dream escape today and experience the magic for yourself!

Concept & Design Banyan Tree Phuket

Banyan Tree Phuket is designed around the concept of a luxurious, tranquil escape, seamlessly blending modern elegance with traditional Thai architecture. The design incorporates natural elements, such as lush greenery and water features, creating a serene and harmonious environment. The villas are thoughtfully arranged to maximise privacy and offer breathtaking views of the ocean or the surrounding landscape. The overall aesthetic is one of understated sophistication, reflecting the hotel's commitment to providing a truly exceptional experience.

While not explicitly attributed to a single famous designer, the design philosophy is clearly inspired by traditional Thai aesthetics, incorporating elements of local craftsmanship and artistry. The use of natural materials, such as wood and stone, creates a warm and inviting atmosphere. The attention to detail is evident throughout the property, from the intricate carvings to the carefully chosen furnishings. The result is a stunning and harmonious blend of modern luxury and traditional Thai charm.

Stepping into the hotel lobby is like entering an oasis of calm. The spacious and airy space is filled with natural light, and the elegant décor creates a sense of understated luxury. Lush greenery and water features add to the tranquil atmosphere, while comfortable seating areas invite guests to relax and unwind. The overall feeling is one of serene elegance, setting the tone for a truly unforgettable stay. It's the perfect place to begin your luxurious escape.

Different Hotel Room Types Available in Banyan Tree Phuket

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Banyan Tree Phuket offers a variety of

hotel bedroom types

and

categories of hotel rooms

to suit different needs and budgets, from

affordable hotels nearby

to luxurious suites. Let's explore the diverse range of accommodation options available:

  • Banyan Pool Villa:

    Offers a private pool, stunning ocean views, and a spacious layout. Smoking and non-smoking options are available. Features a bathtub and bidet.
  • Oceanfront Pool Villa:

    Direct oceanfront location with a private pool. Smoking and non-smoking options are available. Features a bathtub and bidet.
  • Lagoon Pool Villa:

    Private pool with lagoon views. Smoking and non-smoking options are available. Features a bathtub and bidet.
  • Tropical Pool Villa:

    Private pool with tropical garden views. Smoking and non-smoking options are available. Features a bathtub and bidet.
  • Deluxe Pool Villa:

    Slightly smaller than other pool villas but still offers a private pool and comfortable amenities. Smoking and non-smoking options are available. Features a bathtub and bidet.

Please note: Banyan Tree Phuket is not currently pet-friendly.

Unique Hotel Facilities in Banyan Tree Phuket

Beyond the standard

hotel facilities

, Banyan Tree Phuket boasts a range of unique amenities designed to enhance your stay. Whether you're seeking relaxation, adventure, or family fun, there's something for everyone. From luxurious spas to exciting activities, let's explore what awaits you:

  • Banyan Tree Spa:

    Offers a wide range of treatments and therapies. (Additional fee applies, prices vary depending on the treatment.) Open daily from 9am to 9pm.
  • Fitness Centre:

    State-of-the-art equipment available for guests. Open 24/7.
  • Kids Club:

    Supervised activities for children of various ages. (Additional fee may apply for certain activities.) Open from 9am to 6pm.
  • Infinity Pool:

    Stunning infinity pool overlooking the ocean. Open daily from 7am to 7pm.
  • Private Beach Access:

    Direct access to a pristine beach. Open 24/7.

Hotel Buffet or Hotel Restaurant / Cafe Available in Banyan Tree Phuket

Banyan Tree Phuket offers a diverse range of dining experiences, from lavish buffets to exquisite à la carte menus. Whether you're craving a casual bite or a fine dining experience, you'll find something to satisfy your palate. Let's explore the culinary delights awaiting you:

  • Saffron Restaurant:

    Offers a delicious buffet breakfast and a la carte dining options for lunch and dinner. Features Thai and international cuisine. Prices vary depending on the meal and dishes chosen. Open for breakfast from 7am to 10am, lunch from 12pm to 2pm, and dinner from 6pm to 10pm.
  • Watercourt Restaurant:

    Offers a romantic setting with stunning ocean views. Specialises in seafood and international cuisine. Prices vary depending on the meal and dishes chosen. Open for dinner from 6pm to 10pm.
  • The Edge:

    Offers a casual dining experience with stunning pool views. Serves light snacks, cocktails, and refreshing drinks. Open from 10am to 10pm.

Easy Access from and to Airport

Reaching Banyan Tree Phuket from Phuket International Airport (HKT) is straightforward, with several convenient options available. Whether you prefer a private transfer or public transport, finding your way to this luxurious resort is easy. Let's explore your transportation choices:

  • Hotel Transfer:

    Banyan Tree Phuket offers a convenient airport pick-up service. Booking is recommended in advance, ideally at least 24 hours prior to arrival. Contact the hotel directly to arrange your transfer.
  • Taxi:

    Taxis are readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Private Car Hire:

    Hiring a private car offers flexibility and comfort. Numerous car rental companies operate at the airport.

Nearby MRT Station & Bus Stops Nearby

While Banyan Tree Phuket is located in a more secluded area, convenient public transport options are still accessible. For those wishing to explore the surrounding areas, several bus stops and MRT stations are within a reasonable distance. Let's explore your options:

  • Nearest Bus Stop:

    A local bus stop is approximately 1.5km from the hotel. Buses run regularly to various destinations in Phuket. Payment is typically by cash.
  • Nearest MRT Station:

    The nearest MRT station is approximately 10km from the hotel. You can take a taxi or Grab to reach the station. Payment for the MRT can be made using a Rabbit card, which can be purchased at the station.

Nearby Attractions / Landmarks for Family / Kid Friendly near Banyan Tree Phuket

Families staying at Banyan Tree Phuket will find plenty of exciting attractions and activities within easy reach. From stunning beaches to captivating cultural sites, there's something for everyone to enjoy. Let's explore some nearby family-friendly destinations:

  • Phuket FantaSea:

    A spectacular cultural theme park with shows, games, and dining options. (Entry fee applies, prices vary depending on the package chosen.) Approximately 30 minutes from the hotel.
  • Phuket Aquarium:

    Discover a fascinating underwater world with diverse marine life. (Entry fee applies.) Approximately 45 minutes from the hotel.
  • Splash Jungle Water Park:

    A thrilling water park with slides, pools, and attractions for all ages. (Entry fee applies.) Approximately 1 hour from the hotel.
  • Patong Beach:

    A lively beach with various activities, restaurants, and shops. (Free entry.) Approximately 45 minutes from the hotel.
  • Phuket Old Town:

    Explore the charming streets of Phuket Old Town, with its Sino-Portuguese architecture and vibrant atmosphere. (Free entry.) Approximately 1 hour from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations near Banyan Tree Phuket

Looking for alternative accommodation options near Banyan Tree Phuket? Whether you're seeking luxury, mid-range comfort, or budget-friendly choices, there are several excellent hotels in the area. Let's explore some alternatives:

  • Luxury Accommodations:

    The Ritz-Carlton, Phuket; Trisara; Amanpuri
  • 4 Star Hotels:

    Novotel Phuket Patong Beach; Centara Grand Beach Resort Phuket; Holiday Inn Resort Phuket
  • 3 Star Hotels:

    The Shore at Katathani; Deevana Patong Resort & Spa; Phuket Graceland Resort & Spa

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its stunning villas, exceptional service, and wide range of amenities, Banyan Tree Phuket offers an unforgettable escape. To make your dream holiday a reality, why not book your stay through Traveloka? We offer competitive prices and a seamless booking experience, ensuring a hassle-free start to your adventure. Find the best deals on bookcheap hotels and cheap hotels nearby with us. And don't forget to book your flights too! Secure your book cheap air tickets to Thailand and start planning your perfect getaway today!

All facilities in Banyan Tree Phuket

Bar, Cafe and Lounge Banyan Tree Phuket
Bar, Cafe and Lounge
Swimming Pool Banyan Tree Phuket
Swimming Pool
Entertainment Facility Banyan Tree Phuket
Entertainment Facility
Fitness Center Banyan Tree Phuket
Fitness Center
Functional Hall Banyan Tree Phuket
Functional Hall

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Banyan Tree Phuket

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Another facilities in Banyan Tree Phuket
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Banyan Tree Phuket

Is Banyan Tree Phuket parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Banyan Tree Phuket. We also offer a convenient valet parking service for your car, ensuring a smooth and hassle-free arrival and departure. Simply hand your keys to our valet attendant upon arrival.
Does Banyan Tree Phuket offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Banyan Tree Phuket. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their policy on smoking, I recommend contacting the hotel directly via phone or email. They can provide the most up-to-date and accurate information about their smoking policy and whether they offer hotel smoking rooms or designated smoking areas.
Does Banyan Tree Phuket offer free hotel Wi-Fi for guests during their stay?
Yes, Banyan Tree Phuket provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your luxurious holiday; simply connect to the network and start browsing. This hotel WiFi service is included as part of your accommodation.
Where is the nearest MRT station or bus stops nearby Banyan Tree Phuket? What are the top visitor attractions near the hotel?
The nearest bus stops are a short taxi ride from Banyan Tree Phuket; there isn't an MRT station nearby. For visitor attractions, you'll find several things to do nearby, including stunning beaches and the vibrant Phuket Old Town, easily accessible by taxi or local transport. Consider exploring local markets and temples for a taste of authentic Phuket.
Is Banyan Tree Phuket a pet friendly hotel?
I'm afraid Banyan Tree Phuket isn't advertised as a pet-friendly hotel. Their policy may vary, so it's best to contact them directly to enquire about bringing your pet. Many other animal-friendly hotels exist, so checking their websites or contacting them beforehand is always recommended to avoid disappointment.
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More Reviews from Other Guests in Banyan Tree Phuket

Overall Ratings & Reviews Banyan Tree Phuket

Traveloka (4)
Other sources (955)
9.2
Exceptional
From 955 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Phuket

Number of reviews per page
20
40
Top reviews
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely pool villas and really great service, particularly the General Manager who is always happy to help. They have some small renovations going on at the moment but it only had a minor impact on our stay, which was quickly resolved by the General Manager. The new beach club is really nice too, we will definitely be back!
Richard
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This place is stunning. Set in a series of lagoons about 20 minutes from Phuket airport. We stayed in a signature pool Villa and it was incredible. Inside the Villa was excellent with so much space even with a giant super king bed. The outside was perfect and we spent most of our time there. Great sunbeds and pool and the covered area was great for shelter from the sun or short downpours of rain. The facilities were exceptional and food incredible. It is more pricy than typical thailand prices but that is expected for what is more than a five star hotel experience. My wife has gluten allergies and they were so helpful and made sure options were available at breakfast. This was just what we needed before travelling south to Karon and kata. Would highly recommend the banyan tree we loved it.
Read More
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

After reading some negative reviews I was a little worried but Banyan Tree is truly a 5* resort with high level of services. Staff was very friendly, attentive and prompt. Food was very delicious, we tried Safron and Hojo restaurant and the service and food was beyond pur expectations. Breakfast was very delicious too. Room was clean, spacious and well maintained, pool with clean water was checked by pool service daily. The surrounding nature, trees, palms and gardens are very well maintained and you can cycling around inside the resort endlessly. We travel a lot and simply knew that Banyan resorts are always a guarantee of quality so was Banyan Tree Phuket too. We will definitely come back next year.
Read More
Vincent
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice stay in a double pool villa. Efficient Check in/ Check out ( in the room), very efficient buttler trough whatsapp , room is big , clean, nice furniture, nice private pool and jacuzzi. Nice expérience ( barbecue inside villa, floatting breakfast in the villa, private yacht booking …) . 3 caviat: property is very big, you have private bike or buggy to call, beach club need to take a shuttle every 15min with 10min ride, lake or second pool not fully cleaned. All in all an excellent stay and memory.
Read More
YoungHoon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

During my stay, the main lobby was under renovation, so I couldn't use the Watercourt buffet or the Saffron restaurant. The breakfast buffet was moved to the golf course, but all the tables were outside, and it was so hot that it was difficult to eat. As a result, I ended up ordering room service for breakfast almost every day. One of the staff who brought us coffee and breakfast to us (for room dining) had implicitly asked us for tips several times during our stay. He wouldn't leave my room until he gets tip. He was annoyed at me because I ordered coffee in the morning (3 days in a row), and he made a big show of bringing me the coffee. And when he brought us the food, he acted like he was doing me a huge favor by giving me some of it for free. But it doesn't make sense since the food is already included in the price. And on the last day of my stay, when I ordered full set breakfast, he forgot to bring me several items including butter & jam, orange juice, coffee, and bread. Overall, the hotel's facilities are outdated and need improvement. Specifically, for a 5-star hotel, it's disappointing that most bathrooms don't have bidets, as this is a common amenity. The hotel also needs to address the musty and moldy smell that comes from the air conditioning. Furthermore, the housekeeping team's cleaning tools appeared very old, which didn't give guests a sense of cleanliness.
Read More
Ryan
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff. They were all kind and helpful. Done rooms can be updated. The pool villas have not been updated. They are dark, old, and not worth the money. At a minimum stay at the serenity pool villas. Huge difference.
Aryn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property is very nice - very quiet and serene. Beach requires shuttle/boat, which isn’t bad but it’s not really walkable. The boat is a bit irregular on schedule. One night we were stuck on beach for longer than expected, but staff at the partner beach resort and banyan tree helped us with the shuttle.
Kali
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything about the property was perfect! The breakfast buffet, the view of the golf course, the people, the hotel rooms… everything!
Muhammad Shayan Yar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Don’t think of another place, just stay here. Amazing personalised service, the staff knew us after the first couple of days. Currently undergoing renovation but we never felt it, amazing through and through Special staff especially Du (who always had a smile on his face) and the whole buggy team, Pla and the saffron team, and our housekeeping staff member Suchada (K. Poo) Private pools are great, lots of free shuttles to nearby shopping, beach clubs, far enough from the other side of Phuket but still close enough if you want to experience it We spent 9 days there and honestly should’ve easily spent 9 more, we will be back in a few months
Read More
Christopher
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderfully relaxing
Manish
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

My partner and I spent 5 days there for our honeymoon and it was an amazing resort!
Marco
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I have been a customer of the Banyan Tree Phuket in numerous occasions over the last 15 years. It is unfortunate to see the condition of the facilities deteriorating as well as the room (510). The finishing is poor. Many defects. Painting. Broken towel holders poorly fixed. Breakfast definitely below standards in the past. I have been a huge fan of the Banyan tree for many years and hope you keep up the spirit of such fabulous hotel
Read More
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our experience was incredible.
Danny Tin-Yau
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Likes: - Friendly and efficient staff overall - Free on-premise (only) bicycle for each adult guest - Hotel transportation to private beach - Great view of lagoon - Privacy as this is a villa only property Improvements needed: - Brakes on most bicycles couldn't stop the bicycles (the property has lots of downward slopes) - need to use feet to stop on the narrow road to avoid incoming buggy cars - Waited ~20 minutes under the hot sun at the outdoor activities centre for the staff to arrive in order to get and use the hotel kayaks
Read More
YAN
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

nicole
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent
Sreekar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Just excellent
Shatara
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This is by far one of the most beautiful hotels I've stayed at in the world. The staff was amazing and I never had to wait more than a few moments for assistance or service. My suite was truly spacious and beautiful. Will absolutely return on my next trip to Phuket.
ANTHONY
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Pankaj
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Lovely property enjoyed every minute . Most relaxed holiday ever - Golf -spa - swim - Food : will come back for all these again !
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Banyan Tree Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Banyan Tree Phuket

Traveloka (4)
Other sources (955)
9.2
Exceptional
From 955 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Phuket

Number of reviews per page
20
40
Top reviews
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely pool villas and really great service, particularly the General Manager who is always happy to help. They have some small renovations going on at the moment but it only had a minor impact on our stay, which was quickly resolved by the General Manager. The new beach club is really nice too, we will definitely be back!
Richard
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This place is stunning. Set in a series of lagoons about 20 minutes from Phuket airport. We stayed in a signature pool Villa and it was incredible. Inside the Villa was excellent with so much space even with a giant super king bed. The outside was perfect and we spent most of our time there. Great sunbeds and pool and the covered area was great for shelter from the sun or short downpours of rain. The facilities were exceptional and food incredible. It is more pricy than typical thailand prices but that is expected for what is more than a five star hotel experience. My wife has gluten allergies and they were so helpful and made sure options were available at breakfast. This was just what we needed before travelling south to Karon and kata. Would highly recommend the banyan tree we loved it.
Read More
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

After reading some negative reviews I was a little worried but Banyan Tree is truly a 5* resort with high level of services. Staff was very friendly, attentive and prompt. Food was very delicious, we tried Safron and Hojo restaurant and the service and food was beyond pur expectations. Breakfast was very delicious too. Room was clean, spacious and well maintained, pool with clean water was checked by pool service daily. The surrounding nature, trees, palms and gardens are very well maintained and you can cycling around inside the resort endlessly. We travel a lot and simply knew that Banyan resorts are always a guarantee of quality so was Banyan Tree Phuket too. We will definitely come back next year.
Read More
Vincent
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice stay in a double pool villa. Efficient Check in/ Check out ( in the room), very efficient buttler trough whatsapp , room is big , clean, nice furniture, nice private pool and jacuzzi. Nice expérience ( barbecue inside villa, floatting breakfast in the villa, private yacht booking …) . 3 caviat: property is very big, you have private bike or buggy to call, beach club need to take a shuttle every 15min with 10min ride, lake or second pool not fully cleaned. All in all an excellent stay and memory.
Read More
YoungHoon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

During my stay, the main lobby was under renovation, so I couldn't use the Watercourt buffet or the Saffron restaurant. The breakfast buffet was moved to the golf course, but all the tables were outside, and it was so hot that it was difficult to eat. As a result, I ended up ordering room service for breakfast almost every day. One of the staff who brought us coffee and breakfast to us (for room dining) had implicitly asked us for tips several times during our stay. He wouldn't leave my room until he gets tip. He was annoyed at me because I ordered coffee in the morning (3 days in a row), and he made a big show of bringing me the coffee. And when he brought us the food, he acted like he was doing me a huge favor by giving me some of it for free. But it doesn't make sense since the food is already included in the price. And on the last day of my stay, when I ordered full set breakfast, he forgot to bring me several items including butter & jam, orange juice, coffee, and bread. Overall, the hotel's facilities are outdated and need improvement. Specifically, for a 5-star hotel, it's disappointing that most bathrooms don't have bidets, as this is a common amenity. The hotel also needs to address the musty and moldy smell that comes from the air conditioning. Furthermore, the housekeeping team's cleaning tools appeared very old, which didn't give guests a sense of cleanliness.
Read More
Ryan
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff. They were all kind and helpful. Done rooms can be updated. The pool villas have not been updated. They are dark, old, and not worth the money. At a minimum stay at the serenity pool villas. Huge difference.
Aryn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property is very nice - very quiet and serene. Beach requires shuttle/boat, which isn’t bad but it’s not really walkable. The boat is a bit irregular on schedule. One night we were stuck on beach for longer than expected, but staff at the partner beach resort and banyan tree helped us with the shuttle.
Kali
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything about the property was perfect! The breakfast buffet, the view of the golf course, the people, the hotel rooms… everything!
Muhammad Shayan Yar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Don’t think of another place, just stay here. Amazing personalised service, the staff knew us after the first couple of days. Currently undergoing renovation but we never felt it, amazing through and through Special staff especially Du (who always had a smile on his face) and the whole buggy team, Pla and the saffron team, and our housekeeping staff member Suchada (K. Poo) Private pools are great, lots of free shuttles to nearby shopping, beach clubs, far enough from the other side of Phuket but still close enough if you want to experience it We spent 9 days there and honestly should’ve easily spent 9 more, we will be back in a few months
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Christopher
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderfully relaxing
Manish
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

My partner and I spent 5 days there for our honeymoon and it was an amazing resort!
Marco
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I have been a customer of the Banyan Tree Phuket in numerous occasions over the last 15 years. It is unfortunate to see the condition of the facilities deteriorating as well as the room (510). The finishing is poor. Many defects. Painting. Broken towel holders poorly fixed. Breakfast definitely below standards in the past. I have been a huge fan of the Banyan tree for many years and hope you keep up the spirit of such fabulous hotel
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Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our experience was incredible.
Danny Tin-Yau
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Likes: - Friendly and efficient staff overall - Free on-premise (only) bicycle for each adult guest - Hotel transportation to private beach - Great view of lagoon - Privacy as this is a villa only property Improvements needed: - Brakes on most bicycles couldn't stop the bicycles (the property has lots of downward slopes) - need to use feet to stop on the narrow road to avoid incoming buggy cars - Waited ~20 minutes under the hot sun at the outdoor activities centre for the staff to arrive in order to get and use the hotel kayaks
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YAN
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

nicole
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent
Sreekar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Just excellent
Shatara
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This is by far one of the most beautiful hotels I've stayed at in the world. The staff was amazing and I never had to wait more than a few moments for assistance or service. My suite was truly spacious and beautiful. Will absolutely return on my next trip to Phuket.
ANTHONY
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Pankaj
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Lovely property enjoyed every minute . Most relaxed holiday ever - Golf -spa - swim - Food : will come back for all these again !
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