Banyan Tree Phuket

While room was big, needs renovating since had broken roof tiles, crack in mirror in room etc. Staff were all excellent and breakfast and dinner were excellent

The Grounds are wonderful and spotless. The staff is very friendly and accomodating. The villa is wonderful but some things needed a bit of upgrading. The table when entering the villas was of a different wood type which did not really match the decor and was significantly scratched. A number of mirrors outdoors had this pink/red plastic which looked worn and many were cracked and peeling. Small details which are important for the price one is paying. My biggest disappointment was the food: Breakfast is very good and is served in a beautiful atmosphere. Saffron restaurant is also very good. Japanese restaurant was so-so. Great atmosphere but food was "tasteless" I would rate it a C+ The Italian restaurant was the worst and I would rate it a D. I know Italian food...the eggplant parmigiana was not good at all as an example.

日によって少しメニューを変えて欲しかった。滞在日数が長いと少し飽きる。

Unsere „ kleine Villa“ war hervorragend, sehr zentral zum Frühstücksraum, zu den unterschiedlichen Restaurants, zum großen Pool, zum Spa, zur Rezeption und zur Galerie. Das Personal war immer zuvorkommend, höflich und hilfsbereit. Mein Mann und ich haben uns in den 8 Tagen im Banyan Tree sehr wohl gefühlt. Ganz besonders hervorzuheben, ist die grandiose Silvesterfeier am Watercourt.

Personnel très sympathique. Magnifique endroit, calme et reposant

Excellent stay and we were well looked after by the superb manager (Salah) and his team. An initial issue with an older villa was rapidly and sympathetically resolved. 

A Clean, classic decor. I love the garden

The staff really stood out—super friendly and attentive without being over-the-top. Room was spotless too, and I loved the quick access to the pool for a morning swim.

Great staff. Welcoming and wonderful!!! Beautiful resort! Very clean! Would highly recommend

これ以上はなかなかないのでは。

Top neuer Beachclub inklusive

Outstanding from start to finish.

Schön aber leider in die Jahre gekommen.

Very friendly staff

Excellent service

Tolles Villen mit eigenem Pool mit Privatsphäre, freundliche und hilfsbereite Mitarbeitende, gutes Frühstücksbuffet, ideal gelegen

Excellent overall. We found the local vicinity of the hotel a little odd and strange. It wasn’t very Thai and could almost have been anywhere!

Outstanding service and the best staff I’ve ever dealt with.

Beautiful resort.

Overall a great place to stay . Location is good not far from the airport as well as a small shopping area. I wouldn’t give it many stars as it needs upgrading in a lot of areas. Service staff are 50-60% good and the other definitely need better training. We enjoyed our stay as it was very close to nature .