Town Inn Suites Hotel

The staff were great, lots of space for anything one could want! The only complaint would be that I wish the bedding were a bit cleaner, as there was hair and a stain. The rest of the area was very clean and visually pleasing. The hotel is located in a convenient and great area.

Staff were so kind and so helpful! Gave me upgraded room for free on arrival. Location is super convenient and the room was wonderful. Great price and overall an awesome stay. Had some issues with parking but staff were super helpful and solved them easily

Rooms were great Happy with outside parking area for larger vehicles

all is good

Great room, comfortable bed, no complaints. Would stay here again.

Clean bathroom, pleasant staff, good location

Au début le chauffage ne fonctionnait pas. Ils ont du faire appèle au concierge! Nous étions 4 et il n’y avait que des serviettes pour 3. Sinon tout était bien!

Clean, Amenities

I had a couple of issues they took care of it right away. That shows they care about me as a customer. They made everything right. I appreciate that.

Room was clean and nice. No parking refund wich was shown on the website

The heat barely worked in the room and I had to sleep wearing my coat. The lights flickered constantly. The hot water in the shower ran out after 2 minutes.

Staff was wonderful and the room was very clean and spacious. My second stay here and I highly recommend.

Room was veru clean and the staff was very friendly and courteous. Great location as well. Could use some renos but would dfay again.

The syaff is incredible. But hallways run down, bed is awful, no room temperature control, uncomfortable white lighting. Requires more attention for cleaning, saw some other peoples hair in the bathroom.

Parking was inconvenient

Great apartment style hotel. Huge, spacious and comfortable suites with complete kitchens. Comfortable beds too.

Room was great , bed was not . Way too stiff and springy . Had a very poor nights sleep unfortunately. Only complaint but it is the most important part of a hotel stay

It was overall a decent stay for the price. Good location, etc. The first night, I was put in a room that had a lot of noise above. The lovely lady at the front desk switched my rooms the next day. I made the front desk clear on my second night that my teenager had a few friends coming over. I told two different workers. At 7 PM, two of her friends were questioned while coming in about where they were going and how long they were staying. Which is fine, I understand Security. But then at 8 PM they called me to tell me They are reminding me that guest can stay no longer than 11 PM. I found that it was pretty overkill, considering I went out of my way to let them know twice. The room overall was great, but the sink in the bathroom was leaking, and when I asked them if the place ever had cockroaches, they said no, But I saw cockroach gel in all of the cupboards. You can tell it’s an older building, and there is no disclosure that the balconies are all going to be locked until you question them. Three different times I had to go down and get my card reactivated, they kept cancelling my cards. I will say that there was one lady there, she was on Night Shift once and then on morning shift, she was absolutely amazing. I would probably go back and stay there again, but they just need to have more disclosure with some of their policies. I was also told that it was never an apartment building, but then a tenant who has lived there for over four years, started chatting with me.

Staff was lovely and helpful.

Clean, great staff, and very spacious. Would go there again in a heart beat if we’re ever needing a place to stay in downtown Toronto