Grand Burstin Hotel Folkestone

Hotels
7.0
/10
Pleasant
1,014 reviews

What Guests Say About Their Stay

Dona

10.0
/ 10
This was my second stay at the hotel. I first visited last summer for leisure, and this time I came to escape the chaos of the city. I stayed for eight nights. The staff were friendly, and my room was clean throughout my stay. The hotel offers several restaurants and a café, along with a new vegan-friendly menu. The gym, pool, and sauna were all nice bonuses. It’s a budget hotel, so you get what you pay for. The location is lively during the summer months, while winter is slow and quiet. There were a few minor issues, such as the hot water supply not always being steady. Overall, though, it was a decent place to stay

Edward

10.0
/ 10
Worked really well for us; quick check in, clean room and bathroom, convenient location. Breakfast not perfect- no question about quantity, but quality sometimes lacking, and no hash browns (serious failing for one daughter!). Tedious having to pay for a relatively small and dimly lit pool, but we didn’t use it often.

Tina

10.0
/ 10
Everything was very good haven't been there for a while so when we got there it had been cleaned up looked much better will be going back soon.
In the Area
See Map
The Harbour, Shepway District, Folkestone, Kent, England, CT20 1TX

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Burstin Hotel Folkestone is a good choice when you are visiting Folkestone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Burstin Hotel Folkestone

The Harbour, Shepway District, Folkestone, Kent, England, CT20 1TX
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Lobby Grand Burstin Hotel Folkestone
Exterior 2 Grand Burstin Hotel Folkestone

Discover More About Grand Burstin Hotel Folkestone

General


Near Folkestone Harbour

Location


When you stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Western Docks Cruise Terminal and Dover Castle. This hotel is 9.1 mi (14.7 km) from White Cliffs of Dover and 0.1 mi (0.1 km) from Folkestone Harbour.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Folkestone Harbour - 0.1 km / 0.1 mi
Quarterhouse - 0.4 km / 0.2 mi
Church of St Mary and St Eanswythe - 0.5 km / 0.3 mi
Folkestone Beach - 0.6 km / 0.4 mi
Folkestone Museum - 0.6 km / 0.4 mi
Leas Lift - 0.6 km / 0.4 mi
Lower Leas Coastal Park - 0.7 km / 0.4 mi
East Cliff And Warren Country Park - 0.9 km / 0.6 mi
Leas Cliff Hall - 1.1 km / 0.7 mi
Sandgate Beach - 1.5 km / 0.9 mi
Radnor Park Dog Exercise Area - 1.5 km / 1 mi
Leas Promenade - 1.8 km / 1.1 mi
BuildKent Stadium - 2.5 km / 1.5 mi
Sandgate Castle - 2.9 km / 1.8 mi
Kent Downs - 3 km / 1.9 mi

The preferred airport for Grand Burstin Hotel Folkestone is Gatwick Airport (LGW) - 122.4 km / 76.1 mi

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.

Rooms


Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Grand Burstin Hotel Folkestone

Bar, Cafe and Lounge Grand Burstin Hotel Folkestone
Bar, Cafe and Lounge
Swimming Pool Grand Burstin Hotel Folkestone
Swimming Pool
Entertainment Facility Grand Burstin Hotel Folkestone
Entertainment Facility
Fitness Center Grand Burstin Hotel Folkestone
Fitness Center
Functional Hall Grand Burstin Hotel Folkestone
Functional Hall

Things to Do

  • Karaoke
  • TV lounge
  • Indoor pool
  • Entertainment for adults
  • Sauna
  • Steam room

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accessibilty

  • Accessibility equipment

Accommodation Policy & General Information in Grand Burstin Hotel Folkestone

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Beach nearby, Essential workers only - NO
  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Burstin Hotel Folkestone
550
Number of floors in Grand Burstin Hotel Folkestone
13
Another facilities in Grand Burstin Hotel Folkestone
Karaoke, TV lounge, Indoor pool, Entertainment for adults, Sauna

Frequently asked question in Grand Burstin Hotel Folkestone

What are available facilities at Grand Burstin Hotel Folkestone?
There are top facilites at Grand Burstin Hotel Folkestone such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Burstin Hotel Folkestone?
The standard check-in time at Grand Burstin Hotel Folkestone is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Grand Burstin Hotel Folkestone provide breakfast?
Yes, Grand Burstin Hotel Folkestone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Burstin Hotel Folkestone?
Grand Burstin Hotel Folkestone is a 3.0-star hotel.
How many floors does Grand Burstin Hotel Folkestone have?
Grand Burstin Hotel Folkestone has 13 floors.
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More Reviews from Other Guests in Grand Burstin Hotel Folkestone

7.0
Pleasant
From 1,014 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Grand Burstin Hotel Folkestone

Number of reviews per page
20
40
Top reviews
Lindsay
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room needed a good clean,. No bedside tables.
Sarah
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had stayed here a few times over the last few years and never had a problem, however I am extremely disappointed with the stay this time The bathrooms flooring was turned up and mouldy from where it has got wet. This is not my main concern as I appreciate this is a budget hotel. The issue with this stay was no hot water. The shower was warm for around 2 minutes then went freezing cold. I waited 45 minutes for the water to reheat which it didn't and even the sink tap was freezing. In the end I had to boil the kettle for hot water and use a cup to rinse! Even for a budget hotel this is not acceptable as I expect hot water to shower as a basic. When I reported this when checking out I was told we could have given you another room - that would have been great had the water have not turned cold once I was already in the shower mid wash! Very disappointed with the issue in the first place and then not doing anything other than making a note when the complaint was registered made it worse. It's a shame as I most likely won't be returning. Especially given when I looked to book the best western up the road was only £14 more! Wish I had paid that now.
Read More
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Basic room, but clean. Breakfast a bit limited, but fine. Just used as a base to do day trips
Maria de los Angeles
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendlyness of the staff could be improved.. parking lot should be only for overnight guest, it was horrible. I understand is first come first serve, but anybody can go and just park and pay. Cars were occupying 2 spaces and others were not supposed to park in some areas and they did, making us trying to get out impossible. In the morning of our check out, at 10am the housekeeping team knocked and ask like this: At what time are you leaving? Without any hi! Or goodmorning, no respect or basic knowledge of hospitality.
Read More
Angie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yea
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great affordable hotel
Dona
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was my second stay at the hotel. I first visited last summer for leisure, and this time I came to escape the chaos of the city. I stayed for eight nights. The staff were friendly, and my room was clean throughout my stay. The hotel offers several restaurants and a café, along with a new vegan-friendly menu. The gym, pool, and sauna were all nice bonuses. It’s a budget hotel, so you get what you pay for. The location is lively during the summer months, while winter is slow and quiet. There were a few minor issues, such as the hot water supply not always being steady. Overall, though, it was a decent place to stay
Read More
Edward
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Worked really well for us; quick check in, clean room and bathroom, convenient location. Breakfast not perfect- no question about quantity, but quality sometimes lacking, and no hash browns (serious failing for one daughter!). Tedious having to pay for a relatively small and dimly lit pool, but we didn’t use it often.
Zoe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean. Alot to do. Good value. Friendly staff.
Shirley
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service
Martin
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Spaciousness, hospitality, breakfast
Keith
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is good value with friendly and efficient staff and a nice and big clean room
Scott
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Star for friendly they served us really quickly with no waiting time. It was the happy hour so lovely.
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was very good haven't been there for a while so when we got there it had been cleaned up looked much better will be going back soon.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was lovely and clean.
Paris
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very poor breakfast. Everything you have to pay extra for. Would not recommend this hotel.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Smooth check in receptionist Very helpful spotless clean room with sea view great breakfast
Angie
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Yeah
Michael
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bed was so hard it was like sleeping on a slab at the morgue
Francis
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room is very tired looking but very clean.
Number of reviews per page
20
40

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Others 4 Grand Burstin Hotel Folkestone

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 1,014 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Burstin Hotel Folkestone

Number of reviews per page
20
40
Top reviews
Lindsay
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room needed a good clean,. No bedside tables.
Sarah
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had stayed here a few times over the last few years and never had a problem, however I am extremely disappointed with the stay this time The bathrooms flooring was turned up and mouldy from where it has got wet. This is not my main concern as I appreciate this is a budget hotel. The issue with this stay was no hot water. The shower was warm for around 2 minutes then went freezing cold. I waited 45 minutes for the water to reheat which it didn't and even the sink tap was freezing. In the end I had to boil the kettle for hot water and use a cup to rinse! Even for a budget hotel this is not acceptable as I expect hot water to shower as a basic. When I reported this when checking out I was told we could have given you another room - that would have been great had the water have not turned cold once I was already in the shower mid wash! Very disappointed with the issue in the first place and then not doing anything other than making a note when the complaint was registered made it worse. It's a shame as I most likely won't be returning. Especially given when I looked to book the best western up the road was only £14 more! Wish I had paid that now.
Read More
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Basic room, but clean. Breakfast a bit limited, but fine. Just used as a base to do day trips
Maria de los Angeles
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendlyness of the staff could be improved.. parking lot should be only for overnight guest, it was horrible. I understand is first come first serve, but anybody can go and just park and pay. Cars were occupying 2 spaces and others were not supposed to park in some areas and they did, making us trying to get out impossible. In the morning of our check out, at 10am the housekeeping team knocked and ask like this: At what time are you leaving? Without any hi! Or goodmorning, no respect or basic knowledge of hospitality.
Read More
Angie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yea
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great affordable hotel
Dona
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was my second stay at the hotel. I first visited last summer for leisure, and this time I came to escape the chaos of the city. I stayed for eight nights. The staff were friendly, and my room was clean throughout my stay. The hotel offers several restaurants and a café, along with a new vegan-friendly menu. The gym, pool, and sauna were all nice bonuses. It’s a budget hotel, so you get what you pay for. The location is lively during the summer months, while winter is slow and quiet. There were a few minor issues, such as the hot water supply not always being steady. Overall, though, it was a decent place to stay
Read More
Edward
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Worked really well for us; quick check in, clean room and bathroom, convenient location. Breakfast not perfect- no question about quantity, but quality sometimes lacking, and no hash browns (serious failing for one daughter!). Tedious having to pay for a relatively small and dimly lit pool, but we didn’t use it often.
Zoe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean. Alot to do. Good value. Friendly staff.
Shirley
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service
Martin
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Spaciousness, hospitality, breakfast
Keith
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is good value with friendly and efficient staff and a nice and big clean room
Scott
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Star for friendly they served us really quickly with no waiting time. It was the happy hour so lovely.
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was very good haven't been there for a while so when we got there it had been cleaned up looked much better will be going back soon.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was lovely and clean.
Paris
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very poor breakfast. Everything you have to pay extra for. Would not recommend this hotel.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Smooth check in receptionist Very helpful spotless clean room with sea view great breakfast
Angie
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Yeah
Michael
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bed was so hard it was like sleeping on a slab at the morgue
Francis
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room is very tired looking but very clean.
Number of reviews per page
20
40