Malacuna Birmingham

Others
7.8
/10
Pleasant
135 reviews

What Guests Say About Their Stay

Samuel
10.0
/ 10
Clean hostel with friendly and helpful staff. I would definitely stay again.
Antony
10.0
/ 10
Very convenient for my requirements every time (this was my third stay there)
Verified traveler
10.0
/ 10
The gentleman on reception on the night of 5th July was very friendly and welcoming and was keen to engage in conversation which was nice. We were worried about checking in after the allotted time due to a concert which finished late but this was of no issue whatsoever. He advised us that unfortunately no food was served there but pointed us in the direction of a nearby takeaway. As we didnt arrive until 1.30am we literally just used to room to sleep, which I did very easily. The double private room we were given was basic which is all we beeded, but very spacious which was lovely. It also had a very spacious en suite with shower. The location was about a 20 minute walk from where we we parked in the Q-Park mailbox carpark on Royal Mail street, although I would probably just advise getting a taxi there as it's only about £6. The only negative would be that the girl on reception the following morning wasn't very friendly and seemed a little abrupt. She wasn't helpful at all either, when we asked if she had any local taxi firm numbers she just said no I don't but you can use Uber. I was quite surprised that sheb was so unwilling to help. Obviously if we used Uber services we would have no need to ask, but we do not use them or the app, hence why we needed a number for a taxi firm. She just left us to sit in the lobby area whilst we looked for a number online outselves. Maybe it would have been helpful to have a list of phone numbers for reputable taxi firms at reception.
In the Area
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92-95 Livery Street, Birmingham City Centre, City and Borough of Birmingham, England, B3 1RJ

Main Facilities

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24-Hour Front Desk
WiFi
Malacuna Birmingham is a accommodation is located at Birmingham City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malacuna Birmingham

92-95 Livery Street, Birmingham City Centre, City and Borough of Birmingham, England, B3 1RJ
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Location


Malacuna Birmingham is a accommodation is located at Birmingham City Centre.

About Malacuna Birmingham

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Malacuna Birmingham.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Malacuna Birmingham is the right place to stay.

All facilities in Malacuna Birmingham

Others Malacuna Birmingham
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Microwave (shared)
  • Refrigerator (shared)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Malacuna Birmingham

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Towels fee: GBP 4 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 1 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts major credit cards and debit cards; cash is not accepted
  • Air conditioning and electricity are not provided
  • Parties and events are allowed on site
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. All guests must show a valid photo identification document at check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Malacuna Birmingham
37
Number of floors in Malacuna Birmingham
4
Another facilities in Malacuna Birmingham
Others, Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff

Frequently asked question in Malacuna Birmingham

What are available facilities at Malacuna Birmingham?
There are top facilites at Malacuna Birmingham such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Malacuna Birmingham?
The standard check-in time at Malacuna Birmingham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Malacuna Birmingham?
Malacuna Birmingham is a 3.0-star hotel.
How many floors does Malacuna Birmingham have?
Malacuna Birmingham has 4 floors.
How many rooms are available at Malacuna Birmingham?
Malacuna Birmingham has 37 rooms in total.
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More Reviews from Other Guests in Malacuna Birmingham

Overall Ratings & Reviews Malacuna Birmingham

Traveloka (3)
Other sources (132)
7.8
Pleasant
From 132 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Malacuna Birmingham

Number of reviews per page
20
40
Top reviews
Ashraf
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Best staff ever
M A
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely appalling experience at Malacuna Hotel and Hostel, Birmingham I booked a room at this property, paid online, and received both a confirmation and follow-up messages from the hotel. I was travelling from Oslo to London and then driving to Birmingham, planning to arrive around midnight for a few hours of rest before early morning meetings. To my shock, upon arrival, I was told my booking had been cancelled, not through the booking platform, but by a message. My reservation was still showing as active on the app, so I had no reason to suspect any issue. The reception staff spent nearly ten minutes building up the courage to tell me the booking had been cancelled, leaving me standing there in confusion. By this time it was past midnight, and the app wouldn’t allow me to book another room. I tried contacting Hotels.com, but their customer service was painfully slow and unhelpful. I ended up driving around Birmingham in the middle of the night trying to find somewhere else to stay, exhausted after hours of travel. As someone who spends over 150 nights a year in hotels worldwide, I can honestly say I’ve never encountered such poor communication, disorganisation, and lack of professionalism. Completely unacceptable behaviour from a so-called “hotel.” Avoid this place at all costs, if you value reliability, basic courtesy, or a good night’s sleep, book anywhere else.
Read More
Alex
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were
yalda
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn’t stay it was not worth to stay I booked another hotel
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean hostel with friendly and helpful staff. I would definitely stay again.
Man
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible experience
Heloise
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Sadly I had to request a refund(received partial) because my room was freezing, noisy and had no hot water! Staff friendly, but style over substance here sadly.
Kris
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff,sorted out my bed. Well done.
Antony
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very convenient for my requirements every time (this was my third stay there)
Loic
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The rooms are very good. However, the common areas, especially the kitchen and "dining room" are neglected. A single small fridge is simply not sufficient for this number of rooms. Asking 3 pounds for the luggage room is also quite rare...
M
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Basic accommodation. Front desk staff friendly.
Nathan
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Unclean and unpleasant odour from the corridors and rooms. Bedbugs all over the bed. Left immediately.
ricky
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fine for the price, lovely staff.
Rubenny
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great price and clean facility
Robert
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lack of maintanence
Robert
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good vslue
Robert
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great value
Ann Maria
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We did not like the bedroom. It was closed off room. There was no blackout curtains. The wall was not completed and dirt on pillowcases.
Linda
icon-Leisure
Leisure
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I ahve stayed in many hostels around the world and this was definietly one of the worst. Room and bed were comfortable but the shared bathroom (which was not clear at the time of booking) was disgusting, the lock on the toilet was broken and despite me mentioning it to two members of staff nothing was done across the three days I was there. On the Saturday morning I went to use the bathroom to find it covered in urine. The walls were paper thin which meant being kept awake as people came back from evenings out but also by the incredibly noisy cleares first thing in the morning. The walk from the center to the hostel felt unsafe due to the underpasses and large amount fo homeless people on route. The price was only slightly less than the hotel around the corner whihc also offered breakfast. I will definitely not stay here again.
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BISMARK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Malacuna Birmingham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Malacuna Birmingham

Traveloka (3)
Other sources (132)
7.8
Pleasant
From 132 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malacuna Birmingham

Number of reviews per page
20
40
Top reviews
Ashraf
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Best staff ever
M A
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely appalling experience at Malacuna Hotel and Hostel, Birmingham I booked a room at this property, paid online, and received both a confirmation and follow-up messages from the hotel. I was travelling from Oslo to London and then driving to Birmingham, planning to arrive around midnight for a few hours of rest before early morning meetings. To my shock, upon arrival, I was told my booking had been cancelled, not through the booking platform, but by a message. My reservation was still showing as active on the app, so I had no reason to suspect any issue. The reception staff spent nearly ten minutes building up the courage to tell me the booking had been cancelled, leaving me standing there in confusion. By this time it was past midnight, and the app wouldn’t allow me to book another room. I tried contacting Hotels.com, but their customer service was painfully slow and unhelpful. I ended up driving around Birmingham in the middle of the night trying to find somewhere else to stay, exhausted after hours of travel. As someone who spends over 150 nights a year in hotels worldwide, I can honestly say I’ve never encountered such poor communication, disorganisation, and lack of professionalism. Completely unacceptable behaviour from a so-called “hotel.” Avoid this place at all costs, if you value reliability, basic courtesy, or a good night’s sleep, book anywhere else.
Read More
Alex
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were
yalda
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn’t stay it was not worth to stay I booked another hotel
Samuel
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean hostel with friendly and helpful staff. I would definitely stay again.
Man
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible experience
Heloise
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Sadly I had to request a refund(received partial) because my room was freezing, noisy and had no hot water! Staff friendly, but style over substance here sadly.
Kris
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff,sorted out my bed. Well done.
Antony
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very convenient for my requirements every time (this was my third stay there)
Loic
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The rooms are very good. However, the common areas, especially the kitchen and "dining room" are neglected. A single small fridge is simply not sufficient for this number of rooms. Asking 3 pounds for the luggage room is also quite rare...
M
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Basic accommodation. Front desk staff friendly.
Nathan
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Unclean and unpleasant odour from the corridors and rooms. Bedbugs all over the bed. Left immediately.
ricky
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fine for the price, lovely staff.
Rubenny
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great price and clean facility
Robert
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lack of maintanence
Robert
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good vslue
Robert
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great value
Ann Maria
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We did not like the bedroom. It was closed off room. There was no blackout curtains. The wall was not completed and dirt on pillowcases.
Linda
icon-Leisure
Leisure
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I ahve stayed in many hostels around the world and this was definietly one of the worst. Room and bed were comfortable but the shared bathroom (which was not clear at the time of booking) was disgusting, the lock on the toilet was broken and despite me mentioning it to two members of staff nothing was done across the three days I was there. On the Saturday morning I went to use the bathroom to find it covered in urine. The walls were paper thin which meant being kept awake as people came back from evenings out but also by the incredibly noisy cleares first thing in the morning. The walk from the center to the hostel felt unsafe due to the underpasses and large amount fo homeless people on route. The price was only slightly less than the hotel around the corner whihc also offered breakfast. I will definitely not stay here again.
Read More
BISMARK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40