มาลาคูนา เบอร์มิงแฮม

Clean hostel with friendly and helpful staff. I would definitely stay again.

Very convenient for my requirements every time (this was my third stay there)

The gentleman on reception on the night of 5th July was very friendly and welcoming and was keen to engage in conversation which was nice. We were worried about checking in after the allotted time due to a concert which finished late but this was of no issue whatsoever. He advised us that unfortunately no food was served there but pointed us in the direction of a nearby takeaway. As we didnt arrive until 1.30am we literally just used to room to sleep, which I did very easily. The double private room we were given was basic which is all we beeded, but very spacious which was lovely. It also had a very spacious en suite with shower. The location was about a 20 minute walk from where we we parked in the Q-Park mailbox carpark on Royal Mail street, although I would probably just advise getting a taxi there as it's only about £6. The only negative would be that the girl on reception the following morning wasn't very friendly and seemed a little abrupt. She wasn't helpful at all either, when we asked if she had any local taxi firm numbers she just said no I don't but you can use Uber. I was quite surprised that sheb was so unwilling to help. Obviously if we used Uber services we would have no need to ask, but we do not use them or the app, hence why we needed a number for a taxi firm. She just left us to sit in the lobby area whilst we looked for a number online outselves. Maybe it would have been helpful to have a list of phone numbers for reputable taxi firms at reception.