How many rooms are available at Aryaduta Palembang?

Aryaduta Palembang has 167 rooms in total.

Does Aryaduta Palembang provide parking?

Yes, Aryaduta Palembang provides parking. Please confirm details directly with the hotel.

Does Aryaduta Palembang have a swimming pool?

Yes, a swimming pool is available at Aryaduta Palembang.

What do past guests say about Aryaduta Palembang?

Aryaduta Palembang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Aryaduta Palembang

Name: Aryaduta Palembang
Address: Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan POM IX Palembang Square, Sumatera Selatan, 30137, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.5

/10

Very Good

6,942 reviews

What Guests Say About Their Stay

Distance To City Center (227)

Staff Friendliness (218)

Bedroom (204)

Accessibility (194)

G***a

9.4

/ 10

It was a very comfortable and pleasant stay. The service was exclusive and friendly—it was simply the best. The waiting room was comfortable, and the receptionist was very friendly.

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A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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O***A

9.7

/ 10

The location is strategically located near the mall, the staff is friendly, and the hotel room is clean. I did forget something when checking out, but the staff kept it and returned it promptly.

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In the Area

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Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Aryaduta Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Aryaduta Palembang

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Aryaduta Palembang

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

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Discover More About Aryaduta Palembang

Location

Aryaduta Palembang is a hotel is located at Ilir Barat I.

About Aryaduta Palembang

Aryaduta Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, Aryaduta Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Aryaduta Palembang provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Aryaduta Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aryaduta Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aryaduta Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aryaduta Palembang.

All facilities in Aryaduta Palembang

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service
24-hour Receptionist

Things to Do

Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Swimming pool

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Food and Drinks

Bar
Poolside bar

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Car rental

Sports and Recreations

Billiard

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Aryaduta Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Aryaduta Palembang	167
Number of floors in Aryaduta Palembang	18
Another facilities in Aryaduta Palembang	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Aryaduta Palembang

What are available facilities at Aryaduta Palembang?

There are top facilites at Aryaduta Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aryaduta Palembang?

The standard check-in time at Aryaduta Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Aryaduta Palembang provide breakfast?

Yes, Aryaduta Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Aryaduta Palembang?

Aryaduta Palembang is a 4.0-star hotel.

How many floors does Aryaduta Palembang have?

Aryaduta Palembang has 18 floors.

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More Reviews from Other Guests in Aryaduta Palembang

Overall Ratings & Reviews Aryaduta Palembang

Traveloka (6,899)

Other sources (43)

8.5

Very Good

From 6,899 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Aryaduta Palembang

All

Distance to City Center (138)

Staff Friendliness (137)

Bedroom (130)

Accessibility (123)

Ambiance (122)

Room Space (120)

Bathroom (114)

Taste (114)

Hotel Area (109)

Surroundings (107)

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Traveler Reviews Aryaduta Palembang

Number of reviews per page

Customer reviews

Tiara M.

10.0

/10

Reviewed 3 day(s) ago

The staff was friendly, and check-in and check-out were very quick. Breakfast was also varied and delicious.

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Accommodation's Reply

14 Jun 2026

Dear Ms. Tiara M, Thank you for your review and rating of Arya Duta Palembang Hotel. We are delighted to hear that you enjoyed your stay with us. Your compliments regarding the friendly staff, the quick check-in and check-out process, and the varied and delicious breakfast menu are a source of pride for our entire team. We are committed to providing efficient service and a pleasant dining experience so that all guests can enjoy a comfortable and memorable stay. Thank you for your trust in Arya Duta Palembang Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Arya Duta Palembang Hotel

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Supriatna

Transit

9.7

/10

Reviewed 5 day(s) ago

It's very pleasant, especially the location in the city center so it's easy to access the mall or eat whatever we want.

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Accommodation's Reply

14 Jun 2026

Dear Ms. Supriatana, Thank you for sharing your experience at Aryaduta Hotel Palembang. We are delighted to hear that you enjoyed your stay with us and took advantage of our excellent location in the heart of Palembang. Easy access to shopping malls, a wide variety of dining options, and various attractions around the hotel are just some of the advantages we hope provide to our guests. Thank you for your compliments. We look forward to welcoming you back on your next visit and providing you with an even more memorable experience. Sincerely, The Management Team, Aryaduta Hotel Palembang

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G***a

Staycation

9.4

/10

Reviewed 6 day(s) ago

It was a very comfortable and pleasant stay. The service was exclusive and friendly—it was simply the best. The waiting room was comfortable, and the receptionist was very friendly.

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Accommodation's Reply

14 Jun 2026

Dear Mr./Ms. G*a, Thank you for your review and appreciation of Arayaduta Palembang Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed the excellent and friendly service from our team. We are also pleased to hear that the lounge and the comfort of the waiting area provided a memorable experience during your visit. Your appreciation for the welcoming reception team means a great deal to us and will motivate the entire team to continue striving to provide the best service to all guests. Thank you for choosing Arayaduta Palembang Hotel. We hope to welcome you back on your next visit for another memorable stay. Sincerely, The Management Team, Arayaduta Palembang Hotel

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M***a

6.6

/10

Reviewed 1 week(s) ago

The room was dusty. I called the receptionist from the moment I entered the room, asking for an extra bed, but they didn't pick up or respond. Hmhmhmhm

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R***I

8.5

/10

Reviewed 2 week(s) ago

Strategic location, great location. Great service, perfect for families.

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Accommodation's Reply

08 Jun 2026

Dear Mr./Ms. R*I, Thank you for taking the time to share your experience staying at Aryaduta Palembang. We are delighted to hear that you enjoyed our excellent location, superb service, and family-friendly atmosphere. Creating comfort and enjoyment for every member of your family is one of our top priorities. Your compliments motivate our entire team to continue providing the best service and maintaining the quality of our facilities. We look forward to welcoming you and your family back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

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N***o

Business

10.0

/10

Reviewed 2 week(s) ago

One of the hotels with a nice swimming pool in Palembang.

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Accommodation's Reply

08 Jun 2026

Dear Ms./Mrs. No, Thank you for taking the time to share your experience staying at Aryaduta Hotel Palembang. We are delighted to hear that you enjoyed our swimming pool facilities and rated it as one of the best in Palembang. Such positive feedback means a lot to us and motivates us to continue maintaining the quality of our facilities and providing the best possible experience for all our guests. We hope that in addition to enjoying the swimming pool facilities, you also had a comfortable stay during your business trip. Thank you for trusting Aryaduta Hotel Palembang. We look forward to welcoming you back on your next visit. Sincerely, The Management Team, Aryaduta Hotel Palembang

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Inddah R.

Staycation

8.5

/10

Reviewed 2 week(s) ago

The staff and security are friendly in providing good service and are very helpful 😊

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Ms. Indah R., Thank you for taking the time to share your experience at Aryaduta Palembang Hotel. We are delighted to hear that you were impressed with the friendly and helpful service from our staff and security team. Providing friendly, professional, and attentive service to all guests is our unwavering commitment. We will pass on your compliments to the entire team as a token of our gratitude for their dedication to creating memorable stays for all guests. We look forward to welcoming you back on your next visit to Aryaduta Palembang Hotel and providing you with an even more memorable experience. Sincerely, The Management Team, Aryaduta Palembang Hotel

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M Johan i. S.

Business

10.0

/10

Reviewed 3 week(s) ago

Recommendation, will be informed to family and friends.

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Accommodation's Reply

29 May 2026

Dear Mr. M. Johan I.S., Thank you for your excellent rating and positive review. We are delighted to know that you enjoyed your stay at Aryaduta Palembang Hotel during your business trip. We are honored to know that you recommended our hotel and are happy to share this positive experience with your family and friends. Your support and trust mean a great deal to our entire team. We hope to welcome you back again on your next visit and will continue to provide you with the best possible stay experience at Aryaduta Palembang Hotel. Sincerely, The Management Team, Aryaduta Palembang Hotel

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Lala

Leisure

10.0

/10

Reviewed 3 week(s) ago

The bed was comfortable, and the location was strategic. However, from the bus stop, it's a bit far to the front of the hotel. The bus stop should be opened to make it quicker.

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Accommodation's Reply

29 May 2026

Dear Ms. Lala I.S., Thank you for your excellent rating and review. We are delighted to hear that you were comfortable during your stay at Aryaduta Palembang and appreciated our convenient location. We also appreciate your feedback regarding accessibility from the basement to the hotel. We understand that better accessibility enhances guest comfort, and your suggestion will be taken into consideration in future evaluations to improve accessibility for all guests. Thank you for your interest and trust in Aryaduta Palembang. We look forward to welcoming you back for an even more comfortable stay next time. Sincerely, The Management Team, Aryaduta Palembang Hotel

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m***d

6.2

/10

Reviewed 3 week(s) ago

It's true what people say, even B5-class hotels can turn off the room lights with a regular card, but this one can't. Asking for two cards is not allowed, it's difficult to get up and down, asking the staff for help takes a long time. The staff at the reception are not very friendly, especially the female who is very rude in her response. Asking for two cards. Regarding the cleanliness of the bathroom, especially the toilet, it's still lacking.

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Accommodation's Reply

29 May 2026

Dear Mr. Muhammad Daffa Dananjaya, Thank you for taking the time to share your experience and feedback regarding your stay at Aryaduta Palembang Hotel. We sincerely apologize for any inconvenience you experienced, particularly regarding the use of your room key card, elevator access, concierge service, and the cleanliness of the bathroom, which may not have met your expectations. Your feedback regarding the need for an additional room key card and the difficulty in obtaining assistance with elevator access is taken very seriously and will be investigated to improve guest comfort. We are also deeply sorry that the concierge service was unfriendly and did not create a positive impression during your stay, which certainly did not reflect the standards of service we strive to provide to all our guests. Furthermore, we apologize for the substandard cleanliness of the bathroom and toilet. We have forwarded this feedback to the relevant team for evaluation and improvement of cleanliness and service quality in the future. We greatly appreciate your feedback and suggestions, as they help us develop and provide a better guest experience in the future. Sincerely, The Management Team, Aryaduta Palembang Hotel

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P***n

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff are very friendly 🤗

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Accommodation's Reply

25 May 2026

Dear Ms./Mrs. P*n, Thank you for your kind review. We are delighted to hear that you were impressed by the warm hospitality of all our staff during your stay at Aryaduta Palembang. Such positive feedback encourages us to strive for the best service and create a comfortable and memorable stay for all our guests. We hope to welcome you back again on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

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T***i

9.4

/10

Reviewed 4 week(s) ago

The staff was friendly, the hotel was clean, and the rooms were comfortable. However, there were issues with the shower.

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Accommodation's Reply

25 May 2026

Dear Ms./Mrs. T*i, Thank you for your review and feedback regarding your stay at Arayaduta Palembang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the comfort of the room, and the friendliness of our staff throughout your stay. However, we apologize for the water issue you experienced in the shower during your stay. This feedback is very important to us, and we have immediately informed the relevant team to investigate and repair it to ensure the highest level of guest comfort. Thank you for your consideration and trust in Arayaduta Palembang Hotel. We hope to welcome you back again for an even better stay in the future. Sincerely, The Management Team, Arayaduta Palembang Hotel

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H***a

Staycation

6.9

/10

Reviewed 4 week(s) ago

With respect, it is not as expected, even though the hotel is considered a senior in Palembang City, it should be able to be an example and maintain the quality of service for the comfort of visitors. 1. Access to the elevator, room doors and the room's electrical system uses a special card given by the receptionist, only given 1 card (with the reason of being full of guests staying) makes it difficult to move if we want to do activities outside the room. For example, wanting to leave the room, while there is still a family in the room so it is not possible to bring the access card. (It is better to be given 2 (one for the room's electrical system, the other for door and elevator access.) 2. The bathroom floor is flooded, very unsuitable because it is potentially slippery due to puddles and if there is feces it is still possible to be carried along with sticking to the soles of the feet and into the room. 3. Should the room floor be given a mat/covering from the cold floor. 4. Basement parking is not connected/there is no elevator facility to the reception lobby. Thus the suggestions given, hopefully it can be improved and can increase the comfort of visitors when choosing to stay there. We apologize if it is not acceptable, regards.

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Accommodation's Reply

25 May 2026

Dear Mr./Ms. H*a, Thank you for taking the time to share your review and feedback regarding your stay at Arya Duta Palembang Hotel. We apologize that your experience did not meet your expectations. As a long-established and reputable hotel in Palembang, we understand that maintaining the quality of service and guest comfort is paramount. Therefore, your feedback is taken seriously in our ongoing evaluation and improvement of various aspects of our services and facilities. We greatly appreciate your comments and suggestions, which help us develop and provide a better guest experience in the future. We sincerely hope to have the opportunity to welcome you back and provide you with an even more satisfying experience in the future. Sincerely, The Management Team, Arya Duta Palembang Hotel

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SEPTA E.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, making you feel at home while you are there.

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Accommodation's Reply

25 May 2026

Dear Mr./Ms. Septa E, Thank you for your kind review. We are delighted to hear that the warm service from our staff made you feel comfortable and at home during your stay at Aryaduta Palembang. Such positive feedback encourages our entire team to provide the best service and create memorable experiences for all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

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Rendi W.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Awesome, I really want to stay here again

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1 people find it helpful

Accommodation's Reply

18 May 2026

Dear Mr. Randy W, Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Aryaduta Palembang and wish to return with us again. Your positive feedback is a great inspiration to our entire team in providing the best service and experience for all our guests. We look forward to welcoming you back on your next visit and providing you with an even more memorable stay at Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

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O***i

8.3

/10

Reviewed 6 week(s) ago

The food is less varied than before.

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1 people find it helpful

Accommodation's Reply

25 May 2026

Dear Ms. O*i, Thank you for taking the time to share your feedback regarding your stay at Arayaduta Palembang Hotel. We apologize if the food served this time did not meet your expectations compared to previous visits. Your feedback is very important to us, and we will share it with the relevant team to use in evaluating and improving the quality and variety of our menu in the future. We greatly appreciate your interest and trust in Arayaduta Palembang Hotel. We hope to welcome you back again with an even better experience next time. Sincerely, The Management Team, Arayaduta Palembang Hotel

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d***i

Staycation

9.7

/10

Reviewed 6 week(s) ago

The staff are friendly, check-in process is fast

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Accommodation's Reply

25 May 2026

Dear d*i, Thank you for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the quick and easy check-in process during your stay at Aryaduta Palembang. Your feedback is an encouragement to our entire team to continue providing friendly, professional, and efficient service to all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

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Supriatna

Transit

10.0

/10

Reviewed 6 week(s) ago

Very comfortable and close to the city center, especially the mall.

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1 people find it helpful

Accommodation's Reply

25 May 2026

Dear Ms. Supriatana, Thank you for your review. We are very pleased to hear that you felt comfortable during your stay at Arayaduta Palembang Hotel. We are glad to know that the hotel's location, close to the city center and shopping malls, provided you with convenience and enjoyment during your stay. Your positive feedback encourages our entire team to continue striving to provide a pleasant stay experience for all guests. We hope to welcome you back again on your next visit to Arayaduta Palembang Hotel. Sincerely, The Management Team, Arayaduta Palembang Hotel

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Fara B.

9.4

/10

Reviewed 7 week(s) ago

The room is comfortable, safe, clean, the price is okay and cheap, in my opinion it is very worth it.

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Accommodation's Reply

25 May 2026

Dear Ms. Fara B, Thank you for your positive review. We are delighted to hear that you were comfortable during your stay at Aryaduta Palembang. We are glad to hear that you enjoyed the comfort, cleanliness, and safety of your room, and that you felt the price we offered was reasonable and good value for your experience. Such feedback encourages us to continue striving to provide the best service and facilities to all our guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

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y***a

Business

10.0

/10

Reviewed 7 week(s) ago

The hotel staff was very friendly and helpful at check-in/out.

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Thank you for your kind review. We are delighted to know that the friendliness and assistance of our staff, especially during the check-in and check-out process, provided a memorable experience during your stay at Aryaduta Palembang. Your compliments motivate our entire team to strive for the best, friendliest, and most professional service for all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.